Constant Contact Services

3.7
(11)

Constant Contact is a platform that empowers small businesses and nonprofits to grow and succeed through email marketing.

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Constant Contact Services Features

Planning

Needs Assessment

Consultant understood business requirements and prioritized project tasks according to needs

88%
(Based on 5 reviews)

Resource Allocation

Provided appropriate resources required to complete work on time

85%
(Based on 5 reviews)

Stayed within Budget

Services were provided at price point as promised without the purchasing of additional services

93%
(Based on 8 reviews)

Statement of Work

Provide adequate documentation on project plan and scope

87%
(Based on 7 reviews)

Best Practices

Provided good advice on implementation decisions based on best practices

78%
(Based on 8 reviews)

Delivery

Technical Expertise

Resource provided had skillset required to complete the work

88%
(Based on 9 reviews)

Met Deadlines

Services were provided in timeframe promised

88%
(Based on 9 reviews)

Meeting Management

Planned and led effective meetings as required

87%
(Based on 7 reviews)

Project Updates

Provided approprate project updates to appropriate stakeholders thoughout project

87%
(Based on 7 reviews)

Scope Management

Managed project within scope while still meeting business goals

88%
(Based on 5 reviews)

Roll-out

Executed rollout to user base well

85%
(Based on 7 reviews)

Team Quality

Change Management Skills

Team helped facilitate positive change within organization

85%
(Based on 5 reviews)

Executive Presence

Consulting executives were present and available to resolve issues

88%
(Based on 5 reviews)

Vertical Expertise

Understood and had expertise in industry vertical the software was being implemented for

85%
(Based on 6 reviews)

Technology Partnerships

Strength of relationship and knowledge sharing with software vendor

Not enough data available