Makes tracking calls easy, and click to dials allows you to make many calls quickly. Additionally being able to listen to previous call recordings is a big plus for improving my own skills.
What do you dislike?
I get notifications every time I switch the area code I'm calling from. Minor annoyance
What business problems are you solving with the product? What benefits have you realized?
I can do my business development job more quickly and effectively. Using different area codes helps to increase odds the people I am calling will pick up, and having it as an attachment within salesforce keep my dialing sessions streamlined
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