My business has a new website with its content managed by Contentful. Contentful's service has given us the freedom to use our preferred tools and platforms to build the website, while taking away the headaches of creating our own CMS or using a tightly integrated 3rd party CMS.
Content is managed by a number of different people with varying technical skills. The clarity and simplicity of the Contentful features and interfaces makes it straight forward to maintain our content and train new staff in how to do so. In addition, the fine grained user permissions and roles allow us to restrict editing of specific content to certain trusted users. This was a key requirement for us.
From a technical perspective, after initial trial and error and some hiccups, the integration and tooling provided by Contentful helped us get up and running quickly. Contentful's documentation is very thorough and their support very responsive, so any issues we had were quickly resolved.
I would happily recommend Contentful to businesses looking for a powerful and flexible CMS solution.