I implemented Contify's solution at my previous company, which was a global organization. The Contify team worked tirelessly to get a demo solution ready for an executive meeting so we could make a decision on whether this was the right solution for our company. Mohit (CEO) and his team are very professional, and really get what we are trying to do to stay on top of the activities in our market. The platform is intuitive and the many features allow us to use it however we like - for example, some of the executives prefer to receive newsletters, so our team put those together easily with the help of Contify. The platform is completely customizable to our set of competitors and industry, and even allows us to define the websites/sources of news we would like to track. We are also able to change/add search topics (e.g. financial news, M&A, executive appointments) easily as the Contify team is very responsive. Overall, a great platform backed by a fantastic team.
Having local sales and support staff to assist would be useful during implementation
If you're not sure about trying Contify, I would recommend just contacting them for a free demo. There's no risk to you and you can evaluate whether you like working with the team and using the solution.
The company is global, and we discovered there were teams doing market and competitor intelligence in every office in a different way and they were not communicating well with colleagues in other cities/countries. We were looking for a solution that would streamline and standardize the MI/CI processes. Since we implemented the solution, the teams have access to live data from many sources so they spend less time on manual collection of news. Instead, the team can focus on analyzing competitor and market activity. The newsletters, which are very easy to produce, also offer a nice snapshot to the executives.