What do you like best?
Convercent is one of the most customer oriented companies with which I've worked. Their product is user-friendly, dynamic, and in pace with the changing workforce. They constantly ask for customer feedback to improve their product to meet the needs of the workplace.
What do you dislike?
I honestly have no negative comments about this company.
Recommendations to others considering the product
Have been with Convercent since the beginning. They continue to improve their product to keep up with technological changes and how employees prefer to communicate, allowing a solid ability to collect relevant data from employees so that we can better understand our needs to serve the workplace.
What business problems are you solving with the product? What benefits have you realized?
Convercent is our compliance platform for locations to report concerns in the workplace. We also use data collected to better understand root cause of issues to allow us to be more proactive in addressing common issues.