Conversocial

Conversocial

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4.5 out of 5 stars

Social customer service solutions.

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What is Conversocial?

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The New Standard of Social Customer Service is Here

Conversocial Details Provided by: Joshua M.

Conversocial Details Provided by: Joshua March

Founder and CEO of Conversocial. Author of Message Me, a book on the future of customer service, available on Amazon now
Website
www.conversocial.com
Related Links
FAQ
Languages Supported
English, French, German, Spanish

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About Conversocial

Conversocial is transforming customer care in today’s mobile and social world through the power of Social Messaging. Using advancements in intelligent automation and the unique advantages of the Social Messaging channel, Conversocial helps companies to achieve hyperscale productivity and finally break free from the CX/Cost Equation - the forced compromise between great customer experiences and lowest cost to serve.

How do you position yourself against your competitors?

We help turn customer service into customer loyalty — by making it easy for customers to get help through social, mobile channels. Today’s consumers no longer require just resolution, but also meaningful conversations, on the most demanding digital channels.

Conversocial applies the disciplines of contact center efficiency with the unique dynamics of social customer engagement. We continuously innovate to help our clients turn unstructured, chaotic signals into organized, meaningful channels.

We’ve helped companies in major industries tangibly improve resolution time, customer satisfaction, capturing customer insights, adopting new innovative channels and impacting their bottom line.

Vendor
Conversocial
Company Website
Year Founded
2009
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
79
Twitter
@Conversocial
Twitter Followers
19063
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