I love the visual automations and tagging. I've used plenty of email marketing tools before -- Mailchimp, Drip, HubSpot -- and ConvertKit is powerfully easy.
Technical problems. So. Many. Technical problems. My story:
So I thought everything was humming along fine until I started getting emails and comments from my subscribers:
'Hey pal -- where's part 2 of the 3-part course I signed up for!'
It seemed that folks in certain sequences weren't getting their emails. In fact, some subscribers weren't even getting welcome emails!
So I complained to support (nice folks) and they said someone was on it. Well 11+ days later and none of the problems have been fixed. So it looks like I'm gonna have to switch to a more reliable email marketing system -- which sucks. Because it was easy to use.
Also: I dislike how when someone finishes a sequence, they call it a 'unsubscriber'. Makes things super-confusing.
If it works properly, it makes it easier to build complex email automations.