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Convoso

3.0
(5)

The most robust, feature-rich predictive dialer on the market today.

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Convoso Reviews

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Showing 5 Convoso reviews
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Convoso review by Matt B.
Matt B.
Validated Reviewer
Review Source

"BIG Mistake"

What do you like best?

The people are nice but their system is broken and they all have different opinions with suggestions like moving back to Windows 7 which is where this system operates best apparently.

What do you dislike?

I have lost around $20,000 in one month with this transition. We have been told wrong information by several different people. The scripting is broken, the automated e-mail is broken, it can't dial my newest leads first and the list goes on.

Recommendations to others considering the product

do not go with this company.

What business problems are you solving with the product? What benefits have you realized?

I was trying to automate my scripting, e-mail aka drip marketing and talk to more people everyday. None of it works and we just go in circles as different people tell us different things and the discover new bugs in their system.

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Convoso review by Jessica R.
Jessica R.
Validated Reviewer
Review Source

"Easy-to-use dialer software"

What do you like best?

My favorite feature of Convoso is the voicemail drop, which has saved countless hours of listening to recordings and leaving manual messages

What do you dislike?

Convoso is user friendly, but a bit difficult to implement changes and/or embed with other programs. Our developer team has spent a lot of time making it work with our other CRM software.

What business problems are you solving with the product? What benefits have you realized?

Convoso has essentially replaced a customer support team member

What Contact Center Infrastructure solution do you use?

Thanks for letting us know!
Convoso review by Administrator in Food & Beverages
Administrator in Food & Beverages
Validated Reviewer
Verified Current User
Review Source

"Professional Service and good price"

What do you like best?

The rates are great for this program at only 149.00 a month, as we have an annula subscription at our company. Their customer service is excellent and very professional.

What do you dislike?

The only language it is supported in is english, and as we have a bilingual office, this can be cause for concern.

What business problems are you solving with the product? What benefits have you realized?

To optimize our marketing and sales strategy on a national level.

Convoso review by Administrator in Consumer Services
Administrator in Consumer Services
Validated Reviewer
Review Source

"Powerful tool but has to be harnessed properly"

What do you like best?

The power dialing software allows you to call significantly more people than manual dialing.

What do you dislike?

UX is not totally intuitive and some automation functions are still nascent

What business problems are you solving with the product? What benefits have you realized?

Trying to utilize it to expand the reach of our sales force while at the same time cutting costs

Convoso review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Good solution with a good price"

What do you like best?

Great price point for this solution. Support is top notch support to get you started and keep you moving

What do you dislike?

Not all too much to say that I dislike about this solution.

What business problems are you solving with the product? What benefits have you realized?

helped us leverage our sales and marketing productivity and keep our competitive edge against the competition

Kate from G2 Crowd

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* We monitor all Convoso reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.