Core-apps

(17)
4.5 out of 5 stars

A complete and innovative event technology company for the association/events industry. Specializing in apps, event management software, Wayfinders & iBeacons

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Showing 17 Core-apps reviews
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Core-apps review by <span>Sander R.</span>
Sander R.
Validated Reviewer
Verified Current User
Review Source

"Outstanding app performance and customer service"

What do you like best?

Core-apps was able to accommodate everything we needed from our event apps with the app functionality and design, as well as responsiveness for any questions. Support was always on call and also immediately responsive throughout the event itself. Attendee feedback was overwhelmingly positive.

What do you dislike?

There is nothing to dislike. Core-apps is our 3rd app developer in four years, and we are grateful to have found them. Event app development has become smooth and straight-forward since working with Core-Apps.

Recommendations to others considering the product

Download the ALA Events app. The product speaks for itself.

What business problems are you solving with the product? What benefits have you realized?

ALA is incorporating digital communications wherever possible, and the strong attendee response to the Core-apps event app has enabled many attendees to transition to digital rather than paper materials. The session descriptions and scheduling have improved the attendee conference experience, and the analytics have helped us analyze prior to the conference which sessions generate the most interest. App alerts, push notifications, banner ads, watermarks, gamification and exhibit hall mapping has increased attention to sponsors and the exhibit hall.

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Core-apps review by <span>Sarah A.</span>
Sarah A.
Validated Reviewer
Review Source

"I'm a repeat customer because of the product AND the people."

What do you like best?

First and foremost - the product itself. As much as I enjoy working with the CoreApps team, at the end of the day the product has to stand on it's own and it does. It provides the functionality that we were looking for and even some extras that we weren't. Working with such great people who go out of their way to take care of you is an extra benefit.

What do you dislike?

I have no complaints about CoreApps. If I've ever had an issue, it was small and immediately taken care of. That's why I use them for all four of my events.

Recommendations to others considering the product

I've recommended CoreApps to someone before and they became a happy customer. I've reviewed 8-10 different app vendors before selecting CoreApps and they had the best product for the price.

What business problems are you solving with the product? What benefits have you realized?

Filling the need for a mobile app for attendees who want digital and not a printed show directory. They use it to plan their time at the show (building their schedule), wayfinding at the show, and submitting session evaluations.

What Mobile Event Apps solution do you use?

Thanks for letting us know!
Core-apps review by <span>Jessica A.</span>
Jessica A.
Validated Reviewer
Verified Current User
Review Source

"Overall, easy once a flow gets established. "

What do you like best?

I like working one on one with our contact on getting things set up and sorted. I also love the overall layout and design of the app.

What do you dislike?

I dislike that sometimes it feels as though our contact has to be prompted in order to start. I'm all for us having to be proactive but sometimes it feels as though they would forget about us if we weren't in there face asking questions.

Recommendations to others considering the product

Request a timeline of when items are needed and keep an eye on those deadlines.

What business problems are you solving with the product? What benefits have you realized?

Making conference as easy as possible for our members in a time when there is literally an app for everything.

Core-apps review by <span>Lauren C.</span>
Lauren C.
Validated Reviewer
Review Source

"My experience w/Core-apps has been a very positive one."

What do you like best?

The demo sessions were easy to understand and my sales person was very thorough with giving me and my team the information that we needed in order to make a decision. The information we requested and follow-up was given in a timely manner.

What do you dislike?

The contract that we received was a bit confusing in regards to the additional features we could get and whether or not there were charges for those features.

What business problems are you solving with the product? What benefits have you realized?

Our attendees/board of directors has requested that we have an app for our annual meeting. We were hesitant because we thought it would add a lot of work on our end but we now realize that the process is rather simple and we will be able to give our attendees something that they want/need.

Core-apps review by <span>Hill M.</span>
Hill M.
Validated Reviewer
Verified Current User
Review Source

"Core Apps - Consistent High Quality"

What do you like best?

Consistently we receive effective, responsive, support from the customer representatives.

What do you dislike?

Nothing comes to mind. If I had to nit-pick I suppose I would say that the guide for creating graphics might be refined to make it a little more user-friendly

Recommendations to others considering the product

This is a high quality, well supported product with 3rd party integration meaning that program content from our conference scheduling software connects directly with Core-apps servers. We saved lots of staff time because of this...

What business problems are you solving with the product? What benefits have you realized?

Conference attendee convenience; less paper programs needed, more effective update to program

Core-apps review by <span>Andrea B.</span>
Andrea B.
Validated Reviewer
Verified Current User
Review Source

"Greatest Customer Service EVER!"

What do you like best?

Customer service! They have a great product, intuitive and easy to use/understand AND they have excellent customer service to back up the planner/show organizer!

What do you dislike?

Most of the time they treat me like I am their only customer. Sometimes they actually have other customers to help, which can be disappointing when I have to wait.

Recommendations to others considering the product

They provide multiple models - KNOW what you need or consult with them and acquire what they recommend.

What business problems are you solving with the product? What benefits have you realized?

We use their app, session management and floorplan management tools. LOVE the instant integration!

Core-apps review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Repeat non-profit customer"

What do you like best?

The Core-Apps team is committed to providing customer retention and service. The few times there have been issues, they have been very attentive to the problems and resolved them quickly and with finesse.

What do you dislike?

As with any technology, there are issues that cannot be avoided. There have not been continual issues of the same feature. When a problem has been located, it has been fixed permanently across the board, it seems.

What business problems are you solving with the product? What benefits have you realized?

We have used the mobile app product for several years to enhance the experience for our attendees at meetings. They have found it most helpful in planning their schedules.

Core-apps review by <span>Wynn B.</span>
Wynn B.
Validated Reviewer
Review Source

"Great attendee interaction product"

What do you like best?

The interactive floor plan and gamification options really help get the attendees engaged and energized.

What do you dislike?

The cost is a little steep for our size of events. We need an option for small events and a way to amortize out the cost.

What business problems are you solving with the product? What benefits have you realized?

We have been looking to extend the exposition and get more long term assistance to our exhibitors. This helps extend their reach beyond just the booth space.

Core-apps review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"RootsTech mobile app experience"

What do you like best?

The team work that Core-Apps demonstrates is amazing

What do you dislike?

The roles within the team seem very undefined

Recommendations to others considering the product

Core-Apps has been great to work with. Their team is willing to go above and beyond to assist our conference.

What business problems are you solving with the product? What benefits have you realized?

Core-apps assisted us solve some problems at our event with a voting option for a cake competition. We were able to quickly turn around this event

Core-apps review by Administrator in Real Estate
Administrator in Real Estate
Validated Reviewer
Verified Current User
Review Source

"Core Apps and Florida Realtors"

What do you like best?

The ease of just having things work! Not too much to figure out and the customer service on an account management standpoint is fantastic.

What do you dislike?

Would be nice to have it at a little less cost.

What business problems are you solving with the product? What benefits have you realized?

Communication with members before and during the conference. Awesome alert system too if there are room changes or event updates.

Core-apps review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Core-Apps is a great event mobile app"

What do you like best?

Easy to use, reasonable cost event mobile app. We had no technical complaints from our event app end-users.

What do you dislike?

I have no specific complaints (or suggestions) about the product at this time

What business problems are you solving with the product? What benefits have you realized?

Our event was successful, and our attendees had lots of compliments about how easy to use the app was.

Core-apps review by Administrator in Medical Practice
Administrator in Medical Practice
Validated Reviewer
Verified Current User
Review Source

"The best conference app available for our work"

What do you like best?

The customization features and polished appearance of the app. Also, multiple ways to organize the schedule in ways that make sense to users.

What do you dislike?

Inability to use external session IDs to interface with the app

What business problems are you solving with the product? What benefits have you realized?

No problems. Benefits include setting new bar for our conference.

Core-apps review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"Solid app, support staff revolving"

What do you like best?

The app is updated yearly. Clean interface, easy to use.

What do you dislike?

Support staff is ever revolving. I have a new account manager every year. There is no stability there, even for customers like us who have been with them for several years.

Recommendations to others considering the product

Be wary of the turnover.

What business problems are you solving with the product? What benefits have you realized?

Need for members to get event information on their phones. Share contact information. Greater involvement with members.

Core-apps review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Review Source

"High Quality App"

What do you like best?

The integration of social media platforms with our conference features.

What do you dislike?

The lack of an autorefresh option (last time I used the program).

What business problems are you solving with the product? What benefits have you realized?

We use it to quickly disseminate information to all of our conference attendees to ensure up to date data.

Core-apps review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Review Source

"Conference App huge success"

What do you like best?

Customer service personnel were great to work with.

What do you dislike?

Getting some data to upload was challenging.

What business problems are you solving with the product? What benefits have you realized?

We've been able to interact with our conference attendees better and our attendees love the added opportunity to network while they're at our event.

Core-apps review by Administrator
Administrator
Validated Reviewer
Review Source

"Administrative Asistant"

What do you like best?

User friendly. Better than CVent. Easier to set up. Better support.

What do you dislike?

Maps. Not interactive unless paid for.

Recommendations to others considering the product

Better features for less cost.

What business problems are you solving with the product? What benefits have you realized?

Used for conferences. No more paper handouts. Real time updates on attendees and session feedback.

Core-apps review by Administrator in Primary/Secondary Education
Administrator in Primary/Secondary Education
Validated Reviewer
Review Source

"Texas Art Education Association"

What do you like best?

Great app - our membership is very engaged in using the app.

What do you dislike?

There really is not much we don't like about Core-apps.

What business problems are you solving with the product? What benefits have you realized?

Evaluation and programming of our conference - flexible.

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