Core EHR Platform

4.3
(28)

Core EHR Platform is a cloud-based EHR software designed to help long-term care providers streamline and manage the lifecycle of resident care.

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Core EHR Platform Reviews

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Core EHR Platform review by Mike H.
Mike H.
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"PointClickCare; Not as Robust as Some, but a Highly Beneficial EHR for LTCs"

What do you like best?

PCC encompasses a full suite of integrated apps making LTC residents, LTC clinical staff, and LTC management quite happy. In fact, at the time of this review PCC is & has been the leading EHR software in the senior care vertical. For good reason; mobile friendly, rich in features & reports, strong analytics, and relatively easy to use. Keeping track of patient / resident care should always be the #1 objective of any AR, IR, SNF, LTC, CCRC, Acute setting, or any other in healthcare. PCC has taken much of the 'frustrating' factors, ie; triple-checking for errors, perpetual monitoring & updating PT/resident info. & much more, out of the picture for the majority of our healthcare employees, and truly allows us to do just that - place a primary emphasis where it's needed the most - on our patients / residents / loved-ones. You may actually look forward to Survey this year, if you've made the switch.

Other important notes:

Cloud-Based - Care services, billing and administrative processes seamlessly tied in

Collaborative, connected, with overall emphasis on a LTC's QA, compliance, & financials.

Very simple to Customize Reports

What do you dislike?

Clinical staff typically hesitant to make a change, but IMO, this is true whether you're making a facility-wide EHR upgrade to Cerner, McKesson, Epic, or any other EHR software...the acclimation process is expeditious, as well as any of your clinical staff/nurse staff's apprehensions of utilizing PCC. When your license is on the line round-the-clock, & you're perpetually charting, documenting, and many other, absolutely imperative responsibilities throughout everyday of your career, you quickly & genuinely come to appreciate any automated system reducing time, errors, and most of all assurance - the assurance that what you've done is 100% accurate, on time, and in the case of any questions arising? An irrefutable Record of your pristine work.

*The long-version of "Internal Staff Apprehension"

What business problems are you solving with the product? What benefits have you realized?

Billing and Financial Statements

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Core EHR Platform review by Kyle S.
Kyle S.
Validated Reviewer
Verified Current User
Review Source
content

"Easy to support for the smaller IT department"

What do you like best?

PCC is cloud-based so I only need to keep the endpoints and internet up. It works with any device and virtually any browser. There are mobile apps as well. We can create power users that can do the account creation and maintenance. That takes a good load off of our IT department.

What do you dislike?

When there is slowness, support likes to use the excuse of "internet log-jam." I'm not saying it doesn't happen but they love that reason. Having good monitoring of your internet connection will help with this reason. Integration with Nurse Rosie tablets for vitals is on a set time interval. Maybe it has to be this way but I (and the clinical staff) wish it was a little faster.

Recommendations to others considering the product

You'll quickly realize the benefits of PCC. Make sure you have good monitoring of your internet connection to diagnose speed issues.

What business problems are you solving with the product? What benefits have you realized?

We were wanting to be able complete MDS submissions more often to increase our reimbursement. The product quickly paid for itself.

What Assisted Living solution do you use?

Thanks for letting us know!
Core EHR Platform review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source
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"Point Click Care is Easy to use"

What do you like best?

It is easy to find patients and chart what I need on them. Tabs can also be modified and added so that you know who is making notes. The tabs make it easy to find a series of notes such as all the ones completed by respiratory.

What do you dislike?

It might be wishful thinking but I wish it would learn patient trends and maybe suggest items when we are setting up a patient to speed up the process. Like if we have a CHF patient pop up the meds with dosage so we can click it instead of entering them.

What business problems are you solving with the product? What benefits have you realized?

It streamlines everyone and we all chart on the same platform in the same way. Also our contractors can get in and access it too which is nice. We also really appreciate no longer having the paper files. It gets rid of the clutter and makes information easier to gather more quickly.

Core EHR Platform review by Jennifer L.
Jennifer L.
Validated Reviewer
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"Point Click Care in Long Term Care Facility"

What do you like best?

What I like best about this program is the ease of use and it's a wonderful program that can be easily learned, especially when transitioning from paper charts to electronic ones. It also allows for multiple types of users and can be customized to a specific specialty.

What do you dislike?

What I dislike about this program is that it seems to take up a lot of room on the computers it's being used on, it's crashed a couple of times on me, but it might be due to the facility's actual servers and not the program itself.

Recommendations to others considering the product

Make sure you thoroughly train all staff members on how the program works. This may take some time as there are various types of learners.

What business problems are you solving with the product? What benefits have you realized?

Less paper work! It's absolutely the best and it's easily customizable for your facility. Benefits I have realized include saving both time and money. It's easy to locate everything on a screen vs paper charting.

Core EHR Platform review by Roland M.
Roland M.
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Verified Current User
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"User friendly EHR platform"

What do you like best?

Ease of navigation, and company name lives by its name. It's literally point, click and take care of you and your residents.

What do you dislike?

The provided mobile apps are separate and should be all in one centralized application.

Recommendations to others considering the product

When implementing PCC, start with the financial side first before proceeding to the clinical side. In that way, financials are already setup before you even start with the system.

What business problems are you solving with the product? What benefits have you realized?

Maintaining health records and the financial files for patients.

Core EHR Platform review by User
User
Validated Reviewer
Review Source
content

"PCC review"

What do you like best?

pretty intuitive, easy to navigate. It has quick access bars and does not require multiple windows to open like some EHRs. I also like that it is easy to review the individual patients easily and break down by unit or name.

What do you dislike?

varies significantly between companies and buildings. It would be nice to be able to isolate the specific MDS I need to do without having to see the individual sections on my screen. Additionally, I would like to be able to develop a worklist that I could refer to rather than having to go back after each assessment. Additionally, they have not developed a good solution for integrating labs.

What business problems are you solving with the product? What benefits have you realized?

nutrition assessment - I can easily look up most of the information about the patient right from the computer. PCC has many features.

Core EHR Platform review by User in Hospital & Health Care
User in Hospital & Health Care
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Verified Current User
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content

"Very well designed platform"

What do you like best?

PCC is always working on upgrades and improving the overall system. I like the general layout, and feel it is pretty user friendly.

What do you dislike?

some items that could be easily integrated are not- such as being able to review items from within an assessment without going out of said assessment

Recommendations to others considering the product

Continue to work on smooth transitions. I think the orders portion is lacking, it is confusing and doesn't show everything in a rational fashion. It does not have an option for ancillary service orders, either.

What business problems are you solving with the product? What benefits have you realized?

Overall, staying competitive in a very competitive market of LTC, helping companies remain in compliance with the ever changing healthcare laws

Core EHR Platform review by Luis D.
Luis D.
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"Quick and easy "

What do you like best?

All charting can be completed in a more efficient timely manner. I work with multiple residents and can quickly document and search for information on the system with a click of a button.

What do you dislike?

I have worked with this system for about 4 years now and there still seems to be glitches in connection and performance, but this could also be our Wi-Fi provider due to being overwhelmed by the amount of staff using the same program at the same time.

Recommendations to others considering the product

Ni

What business problems are you solving with the product? What benefits have you realized?

Time management, organization and accountability of documentation and staff communication between departments.

Core EHR Platform review by lori s.
lori s.
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"RN, UNIT MANAGER"

What do you like best?

It is easy to use with multiple prompts. It also has dropdown boxes to select the correct app you are looking for

What do you dislike?

I would like to see a dashboard that you can also add favorites to for easier access instead of a generic one

What business problems are you solving with the product? What benefits have you realized?

It is versatile so that multiple users can utilize it at the same time. Ease of access to other departments.

Core EHR Platform review by Kristina D.
Kristina D.
Validated Reviewer
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"Charting completed with just a click"

What do you like best?

Templates for forms can be created by corporate office so documentation can be done in just a click of a button to increase time management for nursing care.

What do you dislike?

Although not directly related to the program, there can be a lot of spelling errors on set forms due to lack of spell checking when forms are created.

What business problems are you solving with the product? What benefits have you realized?

Time management of documentation between hands on nursing care. Ease of MAR/TAR mobility, viewing and documentation.

Core EHR Platform review by Brianna K.
Brianna K.
Validated Reviewer
Review Source
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"Lots of kinks that need to be worked out "

What do you like best?

Simple, modern interface, fairly easy to learn/use, and patient profiles organize information very well.

What do you dislike?

Lacks some “common sense” that comparable softwares have. Does not anticipate billers’ needs as well as it could. Needs to get in touch with it’s users.

What business problems are you solving with the product? What benefits have you realized?

Streamlines some of my billing. Mostly satisfied with how patient information is organized and accessed.

Core EHR Platform review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Review Source
content

"User friendly; intuitive"

What do you like best?

I’ve used 5-6 EHR systems in my 10 years of Nursing. PCC is one of my favorites! It’s really easy to navigate and find the data that you need for patient care. I didn’t even need an orientation and was flying through the tabs in minutes.

What do you dislike?

It’s really got a lot of great perks! I can’t think anywhere that needs improving.

Recommendations to others considering the product

None

What business problems are you solving with the product? What benefits have you realized?

We use the Core EHR Platform to research patient information and gather data from their charts for quality assurance purposes. It’s a fantastic place to chart and gather info for Nursing home residents.

Core EHR Platform review by Sara C.
Sara C.
Validated Reviewer
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"Easy to use"

What do you like best?

Easy to use and organized in a makes sense kind of way. PCC was easy to learn and use right away

What do you dislike?

Sometimes it can be glitchy when I am trying to pull up certain reports

What business problems are you solving with the product? What benefits have you realized?

The use of the program across all departments

Core EHR Platform review by Caitlin A.
Caitlin A.
Validated Reviewer
Review Source
content

"Great System"

What do you like best?

It is the easiest EMR I've used, I could figure out how to use it without a manual or being shown too much.

What do you dislike?

Sometimes the reports are hard to understand what they do.

Recommendations to others considering the product

I would recommend this

What business problems are you solving with the product? What benefits have you realized?

Charting on residents. Easy to navigate and go back and forth.

Core EHR Platform review by Amy P.
Amy P.
Validated Reviewer
Review Source
content

"Great Software "

What do you like best?

The software is an asset to the Healthcare industry. User friendly and effective EHR

What do you dislike?

All systems have their drawbacks, when learning a new system it is good to practice

What business problems are you solving with the product? What benefits have you realized?

All information kept electronically and in one place

Core EHR Platform review by Ariana L.
Ariana L.
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"Little issues so far"

What do you like best?

It’s well organized, easy to use, has different kinds of accessibility for management, nurses, CNAs, etc

What do you dislike?

Other than crashing a few times, I’ve had no issue.

What business problems are you solving with the product? What benefits have you realized?

Provides an excellent electronic health records system for our building.

Core EHR Platform review by Samantha T.
Samantha T.
Validated Reviewer
Review Source
content

"Point Clickcare EHR"

What do you like best?

Simple and easy to use. Very straightforward & user friendly.

What do you dislike?

Difficulties creating new assessments & lack of assorted assessments

Recommendations to others considering the product

Look at the types of assessments your company uses and make sure they are compatible with this program.

What business problems are you solving with the product? What benefits have you realized?

Easier time charting, ease of access, convenience.

Core EHR Platform review by Jeffery B.
Jeffery B.
Validated Reviewer
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"Director"

What do you like best?

Easy platform for staff to use on a daily basis.

What do you dislike?

The cost is very high. And a little higher than the mean in the industry.

What business problems are you solving with the product? What benefits have you realized?

Staff efficiency

Core EHR Platform review by malissa y.
malissa y.
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content

"Review"

What do you like best?

Easy to use and I was able to teach myself to use

What do you dislike?

Nothing. Did not have training but it's user friendly

What business problems are you solving with the product? What benefits have you realized?

Documentation is easy and organized

Core EHR Platform review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Review Source
content

"PCC Experience "

What do you like best?

It can gather and organized PHI as you meed it to. Minimize errors in PHI by personalizing each file with patient photo. They system is as good as the company internal structure. Meaning, it depends on us to correctly update the system .

What do you dislike?

Errors can not be removed. Again, the company updates can really influence the system

What business problems are you solving with the product? What benefits have you realized?

It facilitates audits, discharges and admissions.

Core EHR Platform review by Rebecca U.
Rebecca U.
Validated Reviewer
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"Loves it ! "

What do you like best?

I love the functionality and being able to schedule easier

What do you dislike?

It’s hard to get through to customer service some times

What business problems are you solving with the product? What benefits have you realized?

Scheduling and management

Core EHR Platform review by User
User
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content

"user friendly"

What do you like best?

I like how easy it is to use. It is self-explanatory. It makes organization of medical records easy to view at a glance.

What do you dislike?

There is nothing about it I don't like. It is the best of the EHR programs I have used.

Recommendations to others considering the product

I like Point Click Care.

What business problems are you solving with the product? What benefits have you realized?

Easy to sign off medications and view medical records. Great for charting.

Core EHR Platform review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Review Source
content

"Core EHR platform "

What do you like best?

I like the overall simplicity of this program which can be easily learned, especially when transitioning from paper charts to electronic ones. It also allows for multiple types of users and can be customized to a specific specialty.

What do you dislike?

Reports can be somewhat difficult to obtain

What business problems are you solving with the product? What benefits have you realized?

It is a great idea to help ensure that the chart is being updated promptly. It has helped accuracy and communication between shift changes and staff members.

Core EHR Platform review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Review Source
content

"New software, just getting started"

What do you like best?

Each area of the campus has it's own dashboard.

What do you dislike?

There is issues with the waiting list and previous outpatients which makes using the waiting list confusion.

What business problems are you solving with the product? What benefits have you realized?

Previously we were using a different CRM, accounting, and clinical programs. Now we're all under one program which has increased efficiency in the business off.

Core EHR Platform review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source
content

"PCC in Skilled Nursing Facilities"

What do you like best?

The functionality in the facilities is amazing. It works very well.

What do you dislike?

I hate the reports! The trending and "roll up" of a report is very hard to achieve in PCC.

What business problems are you solving with the product? What benefits have you realized?

Integration between ancillary services and skilled nursing facility clinical records in PCC integrate seamlessly.

Core EHR Platform review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
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"Best tool for charting!"

What do you like best?

Setup is easy and informative. Their helpdesk is 24/7 and usually is pretty quick on response time.

What do you dislike?

Their seems like there is quite a bit of outages when we first started with the product. Since then it has gotten better

Recommendations to others considering the product

What are you waiting for

What business problems are you solving with the product? What benefits have you realized?

Its an all in one database for all the nurses to chart and run reports.

Core EHR Platform review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source
content

"PointClickCare Application Review"

What do you like best?

Intuitive and easy to navigate for all users - novice to computer savvy.

What do you dislike?

Unable to access data for report building

Recommendations to others considering the product

Review and analyze the top EHR vendors in the marketplace to purchase the right application for your business.

What business problems are you solving with the product? What benefits have you realized?

Resident chart is electronic. Future changes will move our charts to a full electronic health care record

Core EHR Platform review by Administrator in Human Resources
Administrator in Human Resources
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Review Source
content

"PointClickCare"

What do you like best?

Easy to use and can quickly enter information onto the chart.

What do you dislike?

Adding a new patient can be hard. Sometimes the call light does not work.

Recommendations to others considering the product

Great system for our STNA's for charting. Allows quick access to records.

What business problems are you solving with the product? What benefits have you realized?

It is a great idea to help ensure that the chart is being updated promptly. It has helped accuracy and communication between shift changes and staff members.

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