Cosential

Cosential

(32)
4.7 out of 5 stars

Cosential’s Central Information Platform keeps your data current, accurate and transparent. So you can turn information into true business advantage.

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Cosential review by <span>Allie S.</span>
Allie S.
Validated Reviewer
Verified Current User
Review Source

"Mechanical Contracting CRM Implementation & Culture Overhaul"

What do you like best?

The support from Cosential cannot be beat. I also like the fact that we can determine if we want to turn on/off modules to custom fit our organization and where we are in the implementation. The relationship with Cosential feels like a partnership and that we are listened to and provided follow-up for our needs.

What do you dislike?

Time between request (issue or bug with system/enhancement suggestion) to the sprint where the improvement may occur. At times you are waiting for the developers or the request sits in the queue between submitting the suggestion and update for quite some time. We have learned the process of a bug or enhancement but at times we wish we could influence more of the speed to updates.

Recommendations to others considering the product

Make sure that it fits your needs from a module standpoint and the integration with your financial software.

What business problems are you solving with the product? What benefits have you realized?

Completely transparency of our customer opportunities and interactions between all our divisions for all customers. We have robust reporting where we can understand our pipeline, hit rate, and more data than we ever had in the past. The process is simple and we have the power as the admins to make changes/updates without having to wait for the resources at Cosential. We feel very empowered!

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Cosential review by <span>Libby B.</span>
Libby B.
Validated Reviewer
Verified Current User
Review Source

"Comprehensive CRM/Marketing Solution"

What do you like best?

I really like that new features are always being developed and released. There's the Outlook add-in which is super simple to use. I also like that Knowledge Management and Publisher is available in the program as well which can lead to even greater collaboration across the business. Cosential always listens to client input and uses that input to improve the product.

What do you dislike?

The administrative functionality for the various modules could be consolidated or located a little better. Sometimes it's difficult to remember where all the administrative functions are.

What business problems are you solving with the product? What benefits have you realized?

Cosential has allowed us to have one system for the entire business for CRM functions. Previously, we had different parts of the business using spreadsheets or legacy systems with no visibility company-wide. This led to incomplete reporting and extra work for staff to put together comprehensive reports. We've also saved money by eliminating those other programs now that we have onboarded all of our divisions. I look forward to implementing some of the other modules as we go forward.

What CRM solution do you use?

Thanks for letting us know!
Cosential review by <span>Wendy L.</span>
Wendy L.
Validated Reviewer
Verified Current User
Review Source

"Cosential keeps company wide proposal pieces accessible and up-to-date with minimal fuss/effort."

What do you like best?

My favorite feature is the resume generation tool. The ability to produce multiple resumes tailored for specific pursuit types automatically updated each time they are created is beyond wonderful. Coupled with their availability to all team members 24/7 at the push of a button from any internet enabled device makes the resume generation tool peerless. Another great feature is the opportunity tracking – once again keeping all the pieces of a pursuit in one handy place and available 24/7 is brilliant!!!!

What do you dislike?

Although a minor issue I do wish that users other than administrators could upload templates for use in the publisher module as administrators may be busy/unavailable for periods of time making updating the templates a longer process then it should be.

Recommendations to others considering the product

Attend the webinars - get as many people trained and comfortable with the software as you can.

What business problems are you solving with the product? What benefits have you realized?

Consistent, accurate resumes available company wide with reduced labor hours to create them!!!!

Cosential review by <span>Amy S.</span>
Amy S.
Validated Reviewer
Verified Current User
Review Source

"Proactive Customer Support!"

What do you like best?

In my hectic life at work, it has been such a pleasant change of pace to have requests I do not have to track and questions I do not have to follow up on. The team at Cosential has proactively reach out to me and responded to needs and requests so quickly! They have a great range of services to assist and guide me. The webinars are highly beneficial - I strongly recommend all of them. Attending the webinars has helped me realize Cosential has so much more to offer than what we are currently using it for. Love the personalized emails - they reassure me that I am in good hands!

What do you dislike?

I have not found anything to dislike at this point.

Recommendations to others considering the product

Ask for help from the Cosential team for any and all questions. Do not waste time struggling to figure out the setup and use on your own.

What business problems are you solving with the product? What benefits have you realized?

We are tracking leads and opportunities currently. We will be increasing our use of Cosential in 2018 to help us build stronger relationships with past, present and future clients. Cosential has helped our marketing/business development team stay on the same page and on task.

Cosential review by <span>Crista R.</span>
Crista R.
Validated Reviewer
Verified Current User
Review Source

"Empowering our BD and Marketing Staff!"

What do you like best?

I love being able to see the history of our opportunities and have an at-a-glance understanding of where we are on certain pursuits. It's empowering to have that kind of information just before walking in to a client meeting. Additionally, the publisher module has made a world of difference in increasing the quantity of our marketing qualifications output. Having a simple way to wrangle our data, tailor it to client needs, and then publish directly to our branded format has saved us hundreds of hours in production time. We have also really enjoyed working with Oscar and Amy-- they have been been wonderfully friendly, patient and positive with us as we clear the initial Cosential learning curve!

What do you dislike?

Tailoring our reports and finding the right field locations for tracking financial projections has been more challenging than expected.

What business problems are you solving with the product? What benefits have you realized?

Using the Opportunities and Workflows in Cosential, we have been able to automate our project job number request system with accounting. Accounting now has the information they need in one succinct email and can proceed with opening project numbers for our engineering staff right away without a lot of time-consuming research and follow up.

Cosential review by <span>Miles E.</span>
Miles E.
Validated Reviewer
Verified Current User
Review Source

"Makes my 1-man marketing department feel like 3"

What do you like best?

1 year after purchase: This has easily been one of the wisest investments our firm has made. The ability to track customer information (CRM), their experience, past performance data, and leads/opportunities all from one simple application and dashboard makes my 1-man marketing team feel like 3. The capability to routinely pull data from our accounting software reduces duplication in both content and time. I no longer spend hours "looking for *stuff*" (put politely) during proposal preparation due to the full featured project and ‘knowledge’ database paired up with the advanced reporting functionality. I still have only scrapped the tip of the metaphorical iceberg of features that are included with the package including the ability to automatically survey clients, a built in email marketing tool, card scanner, countless plug-ins, a customizable RESTful API, Outlook and Exchange server plugins, and soon a full blown Zapier integration. Additionally, the support both during install and throughout my journey have been absolutely wonderful. They have made the ins and outs of using the software a simple, and surprisingly enjoyable, experience!

What do you dislike?

Improvements could be made to the 'knowledge base' section. The mobile app has been troublesome on my Android phone and tablets.

Recommendations to others considering the product

Spend time at early implementation to verify your data is correct and clean before beginning your import.

What business problems are you solving with the product? What benefits have you realized?

As mentioned in my previous description: I no longer spend hours "looking for *stuff*" (put politely) during proposal preparation due to the full featured project and ‘knowledge’ database paired up with the advanced reporting functionality. Tracking opportunities and my pipeline from a single page is a huge time saver.

Cosential review by <span>Kami M.</span>
Kami M.
Validated Reviewer
Verified Current User
Review Source

"Cosential provides top notch customer service. "

What do you like best?

Cosential keeps all of the information we need to market our clients in one place, from clients and contacts, marketing opportunities, personnel and project information, and so much more. The customer service that we receive and the attention to our issues, particularly from Dianna and Christina, is unmatched by other software vendors. The company is committed to continuing to evolve the software to stay on point with industry trends.

What do you dislike?

Because it is web-based, it is sometimes slow, however the fact that it is web-based allows users to access it anywhere at anytime, not just on our network.

Recommendations to others considering the product

Take the time needed to get your data cleaned up during implementation. Use the financial data connector to connect to your financial system so that project information is accurate and loaded into the system automatically.

What business problems are you solving with the product? What benefits have you realized?

With multiple offices, knowledge sharing is a huge issue. Cosential provides one home for knowledge on our clients, projects, staff, etc.

Cosential review by Executive Sponsor in Construction
Executive Sponsor in Construction
Validated Reviewer
Verified Current User
Review Source

"Cosential Has Helped Improve our BD and Marketing Processes"

What do you like best?

Cosential is an all in one platform that has addressed our business development and marketing challenges. We like having everything in one system. The implementation and training support has been outstanding. Lisa Pitts was amazing to work with during the process. She helped make the transition from our old CRM to Cosential virtually seamless.

What do you dislike?

We are struggling with the Card Reader Application, but the team is addressing the issues. Overall, we have found Cosential to be an outstanding tool. The support team has been able to address any challenges we have experienced.

Recommendations to others considering the product

Continue to focus on developing the marketing automation tools.

What business problems are you solving with the product? What benefits have you realized?

Having all of our account, contact, and opportunity information and history in one place has been valuable for our sales team. We are just starting to utilize the Proposal and Marketing tools. We are impressed with the ease of use and power of the system. This is an AEC CRM built by people who understand the AEC business.

Cosential review by <span>Amanda W.</span>
Amanda W.
Validated Reviewer
Verified Current User
Review Source

"One stop shop for all of our project and pursuit information."

What do you like best?

I love how easy it is to access and analyze our information. Cosential has a home for every data point you can imagine -- and the flexibility add new ones as needed -- so you can store and recall information about all of your pursuits and projects.

What do you dislike?

Load time has been a factor, but it has improved significantly over the past 6 months and I know their developers are actively pursuing even greater speed.

Recommendations to others considering the product

Be sure to work VERY closely with your implementation specialist. Launching well is essential for others to buy in.

What business problems are you solving with the product? What benefits have you realized?

Our biggest problem is that knowledge about our projects, clients, past pursuits, etc. lived primarily in the heads of our people. That's fine as long as no one leaves and no one forgets...but that clearly isn't reality. Cosential is a robust, interconnected database that allows us to have literally everything in one place, and we can view that information from multiple perspectives.

Cosential review by <span>Kathy K.</span>
Kathy K.
Validated Reviewer
Verified Current User
Review Source

"Like Having Another Assistant!"

What do you like best?

I have used Cosential now for over 10 years, and I can't imagine doing my job without it! Not only does the program provide complete CRM tools, it is a powerful relational database specifically structured for the AEC world. I use it to consolidate all the information I need for responding to RFQ's and RFP's: information on our personnel, consultants, and projects. It's fast, intuitive, and has a powerful report writer that allows me to pull out necessary information in seconds. Better yet, the company continually improves the software and adds in new features at no additional cost to its clients. The system has saved me hours previously spent searching for information, and data is accessible more quickly than it can be found on our servers. Keep up the good work!

What do you dislike?

Anything I have disliked or found missing has been addressed through customer support.

What business problems are you solving with the product? What benefits have you realized?

Benefits include having one single source to find out any type of company information on contacts, projects, employees.

Makes assembling proposals and answering odd questions much easier.

Will be expanding our use of the very detailed CRM features this next year.

Cosential review by <span>Tom G.</span>
Tom G.
Validated Reviewer
Verified Current User
Review Source

"A slow and steady implementation with great support from Cosential has been a great experience. "

What do you like best?

Being industry specific has been helpful in many ways. Having Jan and Lisa, my support contacts, has been a critical piece to implementing a CRM into a company of 250 people and 7 offices across the country where no CRM existed before. I've been a user for less than a year and even in that short period of time I've seen a continuous effort on their part to improve the platform and the user experience. My confidence is there that things will continue to improve and develop over time.

What do you dislike?

There are many pieces to the system, not all of which are well developed. There is also a small consistency issue from screen to screen and module to module. You can tell the system has been in development over a long period of time because you have newer interfaces and older ones depending on where you are. I wish the live chat worked in the support center. That would help for those quick things that I need.

What business problems are you solving with the product? What benefits have you realized?

Disparate systems for tracking company contacts and sales opportunities is the big one. The marketing component will be a part of our 2017 plans. Now that all of our data is in a single place we are starting to see benefit we didn't imagine. It's an exciting time for the company as we look to grow in size as per our 2020 plan.

Cosential review by <span>Courtney K.</span>
Courtney K.
Validated Reviewer
Verified Current User
Review Source

"Highly Recommend Cosential for AEC Users"

What do you like best?

In the ten + years I’ve used Cosential, I’ve been a reference often and I always remind clients and potential clients that Cosential isn't perfect, they have their flaws, they are human and can drop the ball but overall I have found them to be the BEST option for a marketing database for AEC firms.

I used Cosential for the first five years of my career as a marketing coordinator at a construction firm, then I transitioned into a CRM Manager role. This company used CMiC for accounting and I was involved with the FDC which connected data from accounting to Cosential.

I left and did CRM for a national engineering firm with 16 offices that used BST for their accounting system and was responsible for their FDC. After two years, I went back to construction and was the CRM Manager and implemented the FDC for them and they were on ViewPoint.

I started my own consulting business in May and use Cosential for my business development / marketing needs as well as workload management.

The best thing about Cosential, in my opinion, is it's diversity. I like that some use it extensively for the CRM component, others for the proposal automation and some for the opportunity/profit projection. To those clients that is what Cosential does well which to me says they do it all well.

What do you dislike?

Cosential is self explanatory and is an 'out-of-the-box' solution. However, if all modules are left turned on I do think it can be overwhelming. It has so many options and modules but you can narrow users focus to just what the user needs which makes it easier to navigate.

Implementing a new CRM is not easy. Cosential has tweaked the implementation process, and streamlined things well so the process and steps to follow are clear. However, know that your implementation specialist is busy, so as a client you need to own your part to drive things forward. It’s like working with a trainer - you have to do your part, the trainer can only instruct. Once you get going you’ll see results but you have to stay focused; if you fall behind or get off task it’s understandable, but know that you have to hold yourself accountable to get back on schedule.

Finally, in year's past I use to say that Customer Service was an issue but in the last year things have really turned around with the hiring of new staff. This has resulted in quicker ticket resolution and increased communication.

Recommendations to others considering the product

Know what you want out of Cosential so you can successfully setup your account. Stay on track with the outlined implementation process and ask questions often if you don't understand - as with anything don't assume.

What business problems are you solving with the product? What benefits have you realized?

I use Cosential for business development efforts, opportunity tracking, hit rate and win rate calculations, project data and reporting.

Cosential review by <span>Keeley C.</span>
Keeley C.
Validated Reviewer
Verified Current User
Review Source

"The ONLY software in the AEC industry that makes my job easier! "

What do you like best?

Because Cosential was designed by marketers in our industry, they know what information is important to collect, track, and analyze. The organization of the information and ease of use of the system is unparalleled to other CRMs/databases. Cosential is constantly updating and enhancing the system, so there are new, and improved, features being released to its users constantly, and I always hear what's going on - I know it's the top of the line database for information junkies like me. The reporting and template publishing tools are also incredibly helpful.

What do you dislike?

I wish the reporting module was a little more user friendly - it can be daunting to new and novice users causing it to go unused and frequently used incorrectly causing frustrations. I am now in the Commercial Real Estate industry (more so than what would be termed AEC), I would love love to have more information/modules relating to development of projects, property and asset management - understanding the high-level of property and information turnover for these types of services.

Recommendations to others considering the product

It's the best in the industry, but implementation (as with any software), can be very time consuming and overwhelming. Depending on your level of implementation, I would highly recommend a dedicated employee to this endeavor, and then can become the go-to Cosential person/administrator for the system ongoing. Even after implementation, you need to understand any database is only as good as the information that goes into it - so constant maintenance is imperative to keep the system updated and accurate.

What business problems are you solving with the product? What benefits have you realized?

Tracking our proposals and showing our win/loss ratios to senior leadership has been crucial. Also, the ability to store less-than-popular data for possible future use is highly beneficial.

Cosential review by <span>Rose B.</span>
Rose B.
Validated Reviewer
Verified Current User
Review Source

"Great Marketing Database"

What do you like best?

The program is easy to use and great customer service. I was able to book an appointment with someone right away to teach me how to integrate indesign into cosential.

What do you dislike?

The one thing I would like to see changed is the dollar figure automatically rounds to the millions.

Recommendations to others considering the product

I have used Deltek Vision before and this system is much easier to use and better customer service.

What business problems are you solving with the product? What benefits have you realized?

How to keep all of our project information into one system and use this to create project sheets and resumes.

Cosential review by <span>Kim F.</span>
Kim F.
Validated Reviewer
Verified Current User
Review Source

"Ready to Launch"

What do you like best?

Cosential team has gone above and beyond again and again to help us accomplish a successful launch. They have helped me develop a good understanding of the product and I feel ready to support my team and office users.

What do you dislike?

We have not run into any problems to date.

What business problems are you solving with the product? What benefits have you realized?

We envision Cosential helping take our Business Development to the next level. Currently we have nowhere to store all of our pursuit data. The data we are storing isn't easily manipulated by our BD and marketing teams. Having the data more accessible is going to make a huge difference.

Cosential review by <span>Patrick B.</span>
Patrick B.
Validated Reviewer
Verified Current User
Review Source

"Cosential is a must for AEC companies!"

What do you like best?

I really appreciate how well Cosential's structure and terminology relate to the construction industry. This is a huge plus for me since I implemented while being over sales and marketing for our electrical contracting firm.

What do you dislike?

There are what I would call basic actions in the workflow module that are missing. For example I would like a workflow to trigger a calendar invite for management to review bids prior to submission. The mobile app needs work. When using mobile version I will login through safari's browser and the user experience is much better.

Recommendations to others considering the product

Make sure to review internally your business development process flow. While mapping this out you will figure out who all needs to be involved internally and this will give them chance for buy in. I think this is crucial for quick adoption by coworkers and it will help you articulate what you need to your implementation specialist.

What business problems are you solving with the product? What benefits have you realized?

As manager of business development I am able to keep our operations management informed on our rumor mill and the availability of opportunities in a specific market.

Our operations managers are able to understand the effectiveness of our bidding strategy by reviewing win/loss opportunity reports. Once the operations managers see how easy the opportunity grid is to navigate they can quickly create their own views of data and export out to excel for further manipulation.

Our estimators involvement as CRM users allow us to assign opportunity IDs and keep all the data organized and available company wide. This allows multiple people to follow up on opportunities that otherwise would be won by our competition.

Cosential review by <span>Carolyn A.</span>
Carolyn A.
Validated Reviewer
Verified Current User
Review Source

"Cosential's customer support is wonderful."

What do you like best?

The industry specific knowledge of Lisa Pitts, our implementation specialist. Her background on construction business development and marketing made her extremely intuitive about our needs. It would have taken months or years to understand the nuances of simple administrative setup decisions. Hands down, Cosential's customer support is the absolute best in the industry.

What do you dislike?

There is nothing at this point that I dislike..

What business problems are you solving with the product? What benefits have you realized?

We are able to have clear insight into our pipeline, wins, losses, and make connections that were not available to us before adopting Cosential.

Cosential review by <span>Sandra C.</span>
Sandra C.
Validated Reviewer
Verified Current User
Review Source

"Cosential WOW!"

What do you like best?

Cosential is like collective “Mind Sharing”, in that it allows all of our users to share the most important data needed for our roles as if we were one mind in sync together. The aim of mind share is to establish a being of one with the best information provided. Nabholz has offices in five states so being able to remain on the same page together is vital. This all relates generally to the development of awareness, and is one of the main objectives of advertising and promotion. When people think of examples of a category, they usually think of a limited number of data inputs.

What do you dislike?

Internet response time to Save or Retrieve

What business problems are you solving with the product? What benefits have you realized?

One place to locate information shared amongst many.

Cosential review by Administrator in Construction
Administrator in Construction
Validated Reviewer
Verified Current User
Review Source

"Cosential is a powerful tool that is making our marketing professionals more efficient & productive."

What do you like best?

Reporting function and publisher module for creating resumes and project data sheets; ability to connect to other databases for data; customer service provided by Christina Leahy and Dianna Lovelace (superb!)

What do you dislike?

Sometimes the responsiveness of Cosential with our FDC is not ideal; we are working to make the reporting query fields more customized for how we use them. Cosential can have a lot of fields to sort through but can be scaled back by administrator; must be careful when switching between projects when more than one project is opened in different tabs so you don’t and end up editing the wrong project.

Recommendations to others considering the product

It is a great tool that will make your team more efficient, as well provide accurate data for quality documents. The easy of creating reports, exporting resumes and exporting project data sheets that contain real-time, accurate information is invaluable.

What business problems are you solving with the product? What benefits have you realized?

Efficiency; accuracy of data; data collection process for new projects, completed projects and new hires; quickly generate project sheets and resumes with dependable/reliable info; quick and easy reports to assist in go-no-go decisions as well as team selection for pursuits.

Cosential review by <span>Susan G.</span>
Susan G.
Validated Reviewer
Verified Current User
Review Source

"Training, Support, and More!!"

What do you like best?

I have worked with other enterprise database systems and been "left in the cold" throughout the process. Cosential collaborates all the way thru. Our Implementation Specialist, Lisa Pitts, is knowledgeable about the system and our industry practices. We speak the same language! which makes everything even easier. Top notch!!

What do you dislike?

As we are still in implementation currently, nothing. Very happy to date.

What business problems are you solving with the product? What benefits have you realized?

still in implementation. this will help our CRM and Marketing professionals become more effective.

Cosential review by <span>J. Derick T.</span>
J. Derick T.
Validated Reviewer
Verified Current User
Review Source

"Cosential - Work SMARTER Not Harder!"

What do you like best?

Built by and for the AEC industry. The workflows are a huge time-saver and allow us to capture the data we need to make our systems function.

What do you dislike?

Nothing major - I love their reports, but they can take some getting used to.

Recommendations to others considering the product

You will need a Cosential Champion and they will need support from the top!

What business problems are you solving with the product? What benefits have you realized?

We used to have to pull and drag project information out of our Project Managers after their projects were completed, while they were already working on a few others.... Now with the workflow and Financial Data Connector, we are able to sync our financial projects directly into Cosential project records and pull relevant data real-time.

Cosential review by <span>Cathy M.</span>
Cathy M.
Validated Reviewer
Verified Current User
Review Source

"Cosential is amazing and addresses all of our needs!"

What do you like best?

I think the web interface and the ease of use. It is accessible from anywhere and saves our firm a ton of time.

What do you dislike?

There isn't really anything that I dislike about Cosential. Most of our issues have to do with users actually doing what they are asked to do.

Recommendations to others considering the product

Truly is amazing for the AEC industry.

What business problems are you solving with the product? What benefits have you realized?

Reporting, opportunity tracking, employee information, general marketing information, and CRM.

The information that marketing is responsible for maintaining is always up-to-date because of Cosential. Regardless of what firm a person is in, they have access to all of the information that they need to find.

Cosential review by <span>Kayla K.</span>
Kayla K.
Validated Reviewer
Review Source

"Excellent Marketing/Business Development Tracking for General Contractor!"

What do you like best?

The whole experience has been a breeze. From the first sales contact to the support while setting up the program to fit our needs has been amazing. After sourcing out other CRM programs, Cosential fit best for us and the customization is great.

What do you dislike?

There are a couple of areas that would be better suited for our needs if the customization was available. But all in all, the program works great for us and is getting our tracking on track!!

What business problems are you solving with the product? What benefits have you realized?

The dashboard and workflow system are excellent tools. As a very visual person, the ease and impact of the dashboard widgets are a great. Seeing your information in charts and graphs really help to monitor our marketing progress. The automated alerts and notifications from the workflow system are excellent as well. Easy and efficient way of letting the team know when there are new prequals, awards, proposals, etc.

Cosential review by <span>Shay T.</span>
Shay T.
Validated Reviewer
Verified Current User
Review Source

"Sort of clunky database software."

What do you like best?

Web interface, lots of potential, but I don't harness it as well as I should.

What do you dislike?

Kind of clunky UI. Slow to load results.

Recommendations to others considering the product

Takes a while to figure out. I'm still doing it.

What business problems are you solving with the product? What benefits have you realized?

Database for our company projects, etc.

Cosential review by Administrator in Construction
Administrator in Construction
Validated Reviewer
Verified Current User
Review Source

"Marketing Coordinator"

What do you like best?

How user friendly it is and the ease of entering information

What do you dislike?

It seems to be really slow sometimes resulting in errors when I'm updating something or uploading a file.

Recommendations to others considering the product

I highly recommend Cosential as long as you actively use it and enter as much information in it as you can.

What business problems are you solving with the product? What benefits have you realized?

I don't know if you'd call it "solving any problems", but our marketing/business development department has been utilizing Cosential's opportunities and project modules for about 6 years now. We've been able to add a plethora of information into both modules making our proposal process more efficient and much more smooth.

Cosential review by User
User
Validated Reviewer
Review Source

"Happy Hopkins"

What do you like best?

I like that it exists the best. I like being able to make reports and save them in excel to send my newsletter out.i like the search feature, and lately the call log.

What do you dislike?

It happens that when I put a person in, it may not stick. never figured out why.

Recommendations to others considering the product

Cosesential is ESSENTIAL. i find myself going back in several times a day, every day.

What business problems are you solving with the product? What benefits have you realized?

Managing my project information. the database is essential for grabbling information, as long as someone put it in!

Cosential review by <span>Corey D.</span>
Corey D.
Validated Reviewer
Review Source

"The number one tool for the Construction Industry."

What do you like best?

This software program is cloud based so I like that I can access my database of information from anywhere. The software is user-friendly, intuitive and the developers thought of pretty much everything.

What do you dislike?

The interface can be a bit confusing and the program requires a bit of training.

What business problems are you solving with the product? What benefits have you realized?

Proposals automation is achieved by the ability to store information, pull reports, and update as we go.

Cosential review by <span>Kevin S.</span>
Kevin S.
Validated Reviewer
Review Source

"An excellent CRM for the AEC industry"

What do you like best?

Web-based and is user friendly. Good support.

What do you dislike?

Report writing is sort of hard. Mobile app could be better.

What business problems are you solving with the product? What benefits have you realized?

We are using it to manage a pipeline of $3.0B worth of leads for a national construction firm. For firms that have regional sales people in different locations, this tool is great.

Cosential review by User in Architecture & Planning
User in Architecture & Planning
Validated Reviewer
Verified Current User
Review Source

"Very User Friendly"

What do you like best?

Its very user friendly, you don't get lost with finding your way around when searching for information.

What do you dislike?

Nothing actually, its very easy and pleasant to work with. Reports are done and pulled with ease.

Recommendations to others considering the product

Would rank it very high when looking for such a platform to manage anything. By far it has been the easiest and most productive software that I have worked with in years.

What business problems are you solving with the product? What benefits have you realized?

Storage of company information from in house to out of house. Great with contact information and project management.

Cosential review by Administrator in Civil Engineering
Administrator in Civil Engineering
Validated Reviewer
Verified Current User
Review Source

"Cosential CRM"

What do you like best?

Great tool as a CRM and proposal writing tool.

What do you dislike?

Somewhat difficult to customize reports.

What business problems are you solving with the product? What benefits have you realized?

Cosential is a CRM and Proposal tool that has helped streamline our processes.

Cosential review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"The best part of my job!"

What do you like best?

Designed for the AEC industry; set-up is already aligned with our industry. Easy to use and customize.

What do you dislike?

I would like to see more customizable field options.

What business problems are you solving with the product? What benefits have you realized?

Centralized system; a one-stop shop for sales, marketing & business development. Benefit - ease of use.

Cosential review by <span>Paul L.</span>
Paul L.
Validated Reviewer
Verified Current User
Review Source

"Cosential The Leading CRM Management Application for A/E/C Industry"

What do you like best?

Cosential gives to the Architectural, Engineering & Construction firms a tool to manage all possible business leads.

What do you dislike?

Cosential does have a pretty hefty learning curve and will require everyone to be running on the Windows 7 OS platform.

Recommendations to others considering the product

We highly recommend Cosential for firms in the A/E/C industry. This application is especially catered to our line of work where client contacts are not only many but are constantly changing. Cosential helps us track all of this information on-line.

What business problems are you solving with the product? What benefits have you realized?

Cosential helps our firm to track all of our potential business leads so that we can actively pursue potential clients, setup interviews and ultimately land projects.

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