What do you like best?
That it is a complete practice management system. I have always had to use two systems previous to finding Cosmolex, particularly at a "small firm" price point. Cosmolex handles all of our needs and their creative, think-outside-the-box support team has found a way to address every concern we have had! We're ready to sign up for year two!
What do you dislike?
I wish that we could print or export transactions from the Chart of Accounts. Also tie-ins to our online banking would be a great help as we have quite a few auto-pays. If we can't tie into online banking, automatic/memorized transactions would be a good alternative.
Recommendations to others considering the product
Definitely give it a try. We didn't regret it and are ready to commit to our second year!
What business problems are you solving with the product? What benefits have you realized?
We've been able to consolidate all of our firm management, including accounting in non-case related areas into one package.