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Countly

4.2
(16)

Countly is an innovative, real-time, open source mobile analytics platform. It collects data from mobile phones, and visualizes this information to analyse mobile application usage and end-user behaviour.

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Countly review by Simon S.
Simon S.
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Verified Current User
Review Source

"Countly"

What do you like best?

Countly is recognized for its enterprise mobile analytics and marketing platform. It definitely does best in mobile data analysis, and directly work with customer to increase engagement. It key function in “user retention” helps understand custom activity in any feature of your application and send that information to the server. It enhances customer satisfaction through its intuitive and well-design app features. Unique features such as tracking and analysis of in-app activity can improve in-app usability and user experience, thus aggregating retention and increasing in-app revenue.

What do you dislike?

To begin with, Google API is not its beast feature. Requires a better configuration view page and customization features are not clear as well as limited control on some demographics.

Recommendations to others considering the product

It is great tool for mobile analytics to increase customer retention and app revenue.

What business problems are you solving with the product? What benefits have you realized?

Client was interested in mobile app analytics. They were impressed by extensive user experience & behavior analytics platform and analytics reports.

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Countly review by Nagarjuna Y.
Nagarjuna Y.
Validated Reviewer
Verified Current User
Review Source

"Awesome Analytic's software with a bad user interface !!"

What do you like best?

1. obviously its open-source !!

2. Built on Node.js they are providing support on par with enterprise softwares plus they have a SDK for almost every platform that present day tech company uses.

3.I am following Countly right from their 3rd release on github there are many improvements actually their team are actively taking feedback and suggestion from the community to build the software.

4. They have free tier for their hosted version so developers and students who wants to contribute/use can easily get up and running.

What do you dislike?

Seriously Web Interface is not good but taking to consideration the work that countly do its seriously a killer software ..

Recommendations to others considering the product

Any small business / startups who wants analyze the user trends especially on mobile this is a killer software without a second thought just go for it ..if you have in-house nodejs guy who can fiddle with it and developer who can integrate mobile SDK in the apps

What business problems are you solving with the product? What benefits have you realized?

I use community edition for analyzing the user behavior on web and mobile platform.Its a pretty handy tool.

Just use the free tier you can realize how awesome it is to use that software !! Its gives real time data too its amazing ..

What Mobile App Analytics solution do you use?

Thanks for letting us know!
Countly review by Shashank S.
Shashank S.
Validated Reviewer
Verified Current User
Review Source

"Being open source makes it useful, bad UI as expected"

What do you like best?

Must give koodos for making open source. Easily executed arrangement, whether you're intending to incorporate it into a site or a portable application. Best component must be its brilliant "division" that really permits you to penetrate more profound into your information with no SQL-like inquiries. The free "group version" can act naturally facilitated on Ubuntu.

What do you dislike?

We would truly like the capacity to change the shades of UI so that lawfully daze outwardly disabled clients can read the data all the more effectively, this is somewhat of a major ordeal to us when different administrations let us tweak the dashboards however we see fit.

What business problems are you solving with the product? What benefits have you realized?

With Countly we figured out how to comprehend the get some essential information about our clients without affecting in any unmistakable path on the UX. Countly effectively serves the purpose. So the occasion can have more individuals to attend.

Countly review by Hammy H.
Hammy H.
Validated Reviewer
Verified Current User
Review Source

"Mobile Analytics Done Right"

What do you like best?

Really intuitive UX with easy-to-read display of complex information. Easily implemented solution, whether you're aiming to integrate it into a website or a mobile app.

What do you dislike?

WE would really like the ability to change the colours of UI so that legally blind visually impaired users can read the information more easily, this is kind of a big deal to us when other services let us customize the dashboards as we please. A great place to draw inspiration from for this would be activeCollab's implementation of customization.

Recommendations to others considering the product

Can't go wrong with giving the free tier a try, definitely recommend that all developers at least give Countly a try for this reason alone, even the free tier provides a generous amount of sessions and events. The pricing is exceptionally reasonable for the paid tiers considering you're getting real-time analytics of what can be an amazingly large amount of data to crunch.

The people who work at the company are very friendly and happy to answer any technical support queries you may have.

What business problems are you solving with the product? What benefits have you realized?

In the past we were stuck with waiting 24 hours statistics to come in on a competitor's service. Real-time analytics mean that you can act and ride a wave of traffic, and as a magazine we can publish additional articles to maximize our views of new content.

Countly review by Ajit P.
Ajit P.
Validated Reviewer
Verified Current User
Review Source

"Innovative mobile analytics"

What do you like best?

Countly is an enterprise mobile analytics and marketing platform. It provides tons of features: push notifications, realtime dashboard, session frequency tracking, custom event tracking, track by geography (city & country), user tracking, device & model tracking and so on. Best feature has to be its smart "segmentation" that truly allows you to drill deeper into your data without any SQL-like queries. Must give koodos for embracing open source. The free "community edition" can be self-hosted on Ubuntu.

What do you dislike?

Documentation for Android is poor. You get the feel that the app is learning more towards iOS than Android. Also, need more fine-grained control over reporting.

What business problems are you solving with the product? What benefits have you realized?

Client was looking for a self-hosted analytics solution that was within their budget. Count.ly easily fit the fill. Primary usage was data mining (query & reporting). Client was sold on the fantastic dashboard!

Countly review by shadow l.
shadow l.
Validated Reviewer
Verified Current User
Review Source

"It‘s an opensource & self-hosted analytics platform."

What do you like best?

Open-source and Self-hosted. Because source code is open,we can develop our plugins directly. And we konw how the Countly works. It's very benfit to our debugging on games.Self-hosted is another advantageous point youl.we can deploy the service at local state.

What do you dislike?

Goolge api in Countly. Not all parts of the world can be accessed it.

the view of configurations page need more flexible.

Recommendations to others considering the product

keep your data in self-host, develop own's plugins and easy to debugging.

What business problems are you solving with the product? What benefits have you realized?

Countly let us know about our users.There is an real example. Our game operation manager want to hold an event. What time is best? So the event can have more people to attend.And how people's feel in event? How many gifts have been send? Does everyone open the gifts?

Above all questions,we can find the answer in Countly.

Countly review by Vincenzo C.
Vincenzo C.
Validated Reviewer
Verified Current User
Review Source

"Simple and efficient, but not right for us. "

What do you like best?

We appreciated the minimal size of the library and its open source nature. Keeping the APK small it's important and in our experience no one does better than Countly.

What do you dislike?

We missed some important metrics like cohort and the possibility to study the events. We tried to install Countly on a private server but due to performance problem we were finally forced to stop it. Also, the premium options were too expensive for us (over 2 MAU)

What business problems are you solving with the product? What benefits have you realized?

We developed an android launcher. With Countly we managed to understand the get some very important data about our users without impacting in any visible way on the UX.

Countly review by Diego T.
Diego T.
Validated Reviewer
Verified Current User
Review Source

"Very good software for Mobile Analytics"

What do you like best?

Very clear and cool interface, we used countly installed on premise and developed our Xamarin binding for their ios and android libs. The tool is clearly meant to be used for Mobile, not a web analytics adaptation.

What do you dislike?

No wrappers for xamarin directly from countly (at least at the time)

Recommendations to others considering the product

If you are looking for a good Mobile Analytics on premise and offers all the tools you need , countly is just the right tool. Do not use repurposed tools, they will always disappoint, just go for native mobile analytics.

What business problems are you solving with the product? What benefits have you realized?

Tracking use of our apps globally, on an on premise server.

Countly review by Nicolson D.
Nicolson D.
Validated Reviewer
Verified Current User
Review Source

"Countly is awesome, I have been using it since 3 years, and I keep adding analytic to my new apps"

What do you like best?

It was very basic analytic in the start, by as of now it has started to add many features, like the crash report, geo location, etc.

What do you dislike?

There isn't anything I would dis like, but would like to have a report of my daily activity in email.

Recommendations to others considering the product

Countly is the right choice as web is no longer the king in the market, it's all mobile, and native feature analytic isn't there yet. So countly wins here.

What business problems are you solving with the product? What benefits have you realized?

I am using it mostly for analytic, but these days I am using it for crash reports generation.

Countly review by Mohammad Safwan W.
Mohammad Safwan W.
Validated Reviewer
Verified Current User
Review Source

"A product developed for user screening"

What do you like best?

Shocking was the speed at which it updated the data on internet. It nearly took 1 minute maximum after an event was occurred.

What do you dislike?

Although it tells at city level about the user's location but it should tell about the specific area too.

What business problems are you solving with the product? What benefits have you realized?

We wanted to track our field workers that whether they login to the system and submit data at appropriate time. Also, we wanted to track that from where are they logging in and the duration of their session.

Countly review by Sean H.
Sean H.
Validated Reviewer
Verified Current User
Review Source

"Great solution for analytics"

What do you like best?

Offers terrific support

Offers open source client _and_ server code

What do you dislike?

Dashboard UX is not as polished as more expensive solutions but it's certainly sufficient for collecting metrics

What business problems are you solving with the product? What benefits have you realized?

Needed an analytics solution that was budget friendly and able to run on client's servers NOT in the cloud

Countly review by Devon A.
Devon A.
Validated Reviewer
Verified Current User
Review Source

"Awesome dashboards"

What do you like best?

Easy to find and understand anayltics, real-time data

What do you dislike?

A bit heavy on the server requirements, only supports limited set of systems

What business problems are you solving with the product? What benefits have you realized?

Mobile app user behavior and analytics

Countly review by Internal Consultant in Utilities
Internal Consultant in Utilities
Validated Reviewer
Verified Current User
Review Source

"Useful tool for my mobile applications"

What do you like best?

I'm relatively new to countly, but I found a really comprehensive statistics software for my mobile application.

The panel looks fantastic and the server is open source too.

What do you dislike?

to much IOS oriented, poor documentation for android platform

What business problems are you solving with the product? What benefits have you realized?

Improve my apps by learning better how the peolple use the apps.

Countly review by Internal Consultant in Information Technology and Services
Internal Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Great"

What do you like best?

Nice user interface.

Nice segmentation of users, devices, phone models and regions

What do you dislike?

Limited community edition features.

Limited multi filter capabilities.

Inconsistent custom logs

What business problems are you solving with the product? What benefits have you realized?

Wanted to see usage statistics on the work Android application:

- Number of users

- Regions

- Android version stats

- Phone model stats

Countly review by User in Automotive
User in Automotive
Validated Reviewer
Verified Current User
Review Source

"Great tools for analysis"

What do you like best?

I like the way of the website permit to create graphic analysis

What do you dislike?

Probably necessary to have more and more platform

What business problems are you solving with the product? What benefits have you realized?

A great vision of my future curves of analysis, quite clear !

Countly review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Modern mobile analytics"

What do you like best?

Geolocation and funnels are really useful features

What do you dislike?

Pricing is too high for indie developers and should be free for free apps

What business problems are you solving with the product? What benefits have you realized?

Select localization based on geolocation of app users

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