What do you like best?
1. obviously its open-source !!
2. Built on Node.js they are providing support on par with enterprise softwares plus they have a SDK for almost every platform that present day tech company uses.
3.I am following Countly right from their 3rd release on github there are many improvements actually their team are actively taking feedback and suggestion from the community to build the software.
4. They have free tier for their hosted version so developers and students who wants to contribute/use can easily get up and running.
What do you dislike?
Seriously Web Interface is not good but taking to consideration the work that countly do its seriously a killer software ..
Recommendations to others considering the product
Any small business / startups who wants analyze the user trends especially on mobile this is a killer software without a second thought just go for it ..if you have in-house nodejs guy who can fiddle with it and developer who can integrate mobile SDK in the apps
What business problems are you solving with the product? What benefits have you realized?
I use community edition for analyzing the user behavior on web and mobile platform.Its a pretty handy tool.
Just use the free tier you can realize how awesome it is to use that software !! Its gives real time data too its amazing ..