What do you like best?
I thoroughly enjoy the user friendly platform. Coupa is very versatile and easily understandable for a wide range of users.
What do you dislike?
I do not like how you have to click in and out of each document rather than have an arrow feature, which would bring you from one document to the next. It is also frustrating when approving expenses how the platform brings you back to the homepage every time you are finished reviewing a report.
Not a dislike, but it would be a very solid benefit if there was a scroll bar on the blue box that appears over long lists of coding. It is sometimes inconvenient when you have too many splits and it goes down further than your monitor can project.
Recommendations to others considering the product
Give it a shot and you wont be disappointed. If you implement the software yourself it will seem like a long process, but once you settle in to the features and get full compliance company wide, all of the busyness seems to simmer. Coupa alleviates minor issues and provides you with the time to resolve larger projects within an Accounting team. It generates more communication between departments, which provides more time to focus on the processing side instead worrying about the back and forth. Overall, this is a great platform and deserves recognition for how far it has come.
What business problems are you solving with the product? What benefits have you realized?
We are solving issues that we had previously such as policy requirements, as well as simply coding errors. Benefits to the program are visible through partnerships such as Egencia, which will allow our users to connect even more.