3.5 out of 5 stars

Software so you can gather, manage and respond to customer feedback, improve customer satisfaction and increase sales.

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CustomerSure review by Administrator in Food & Beverages
Administrator in Food & Beverages
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"Great platform with some complicated features."

What do you like best?

I like that you are now able to filter customer feedback based on its negative, neutral, or positive score.

What do you dislike?

The platform is slower since it's been updated. Some actions have been made more complicated and time-consuming, such as creating a case from a survey.

What business problems are you solving with the product? What benefits have you realized?

So far, it has been the best platform for staying on top of customer surveys.

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* We monitor all CustomerSure reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.