What do you like best?
It is a nearly perfect tool for evaluating mentions of keywords, not only in a quantitative way, but also qualitative as it permits you to review each one individually. It would be useful, in order to identify trends, and not only search in past events, to add a topic discovery tool based in a cluster engine search. We would analyze more comprehensively and enhance our consulting more proactively.
*Data displayed in a clear way, in order to provide a good functionality rather than only a "good looking" dashboard.
*Great query based segmentation tool that provides a nearly perfect segmentation tool.
* Best price for the massive amount in volume of mentions provided in plans.
What do you dislike?
Engagor is less appropriate for a hashtag analysis, I find that it misses key points like reach and impressions of the hashtags monitored. I miss a bit the alert settings in basic plans using Boolean Queries.
*In order to monitor hashtags, it would be really useful to know about: contributors, reach and impacts made by this hashtag.
*It could add a cluster based search tool for topic discovery.
*Mention sentiment could be a bit more optimized in Spanish language
Recommendations to others considering the product
Great social analytics tool
What business problems are you solving with the product? What benefits have you realized?
As an agency, we use Engagor to provide the best support in Social media monitoring and analytics for our clients.
Engagor is key for us to plan our future communications by having a micro-level knowledge of our clients' markets based on topics we create and optimize to gather the most relevant data.