Cyclance has an EXCELLENT reporting system. Cylance continues to amaze us with the threats that it discovers and quarantines on a daily basis. The Optics platform learns the overall environment and proactively removes threats from our client devices. We are beyond pleased with the software and it's results. It has had a immensely positive impact on our organization.
What do you dislike?
Sometimes the interface can be slow when it comes to loading reports. This isn't a huge deal. The software does require training for the help desk staff as it is not always inherently intuitive. Also, not a big deal. I really do not have any major (or minor) complaints about the product.
Recommendations to others considering the product
You will love their cloud product. The Cylance agent does need to be deployed to client machines, and SysAdmins need to take the time to waive threats globally, as Cylance is particularly sensitive and does have a lot of false positives.
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