What do you like best?
Symantec runs in the background of your computer, and you do not need to do much to make sure it is doing its job. It provides antivirus, antispyware, browser protection, email protection, a smart firewall, and more. You are able to check the status of your device at any time, as it has a user-friendly tray icon making it easy to find if you forget the spelling (or even the name) of this product. Most users have no need to "use" the product, and simply need to allow it to run in the background. When a user does need to access the program, it is very simple and laid out so even a novice user is able to navigate.
What do you dislike?
Viruses occasionally get through, as the software does not update frequently to keep up with the newest viruses and spyware. When it does update it catches most (if not all), but it is very slow to catch the viruses when they are new.
Recommendations to others considering the product
Very easy to use, and alerts if there is an intruder in anything on your device. Highly recommended for the ease of use, alert features, and ease of recovery if something were to go wrong.
What business problems are you solving with the product? What benefits have you realized?
Preventing viruses, protecting (encrypting) email and other documents on our work computers. It is very user friendly, and most users have no reason to use it at all other than to allow it to run in the background.