Databasix is a cloud-based record management solution (RMS) for FIRE/EMS agencies. Our goal is to streamline data and records into one centralized system, accessible by any device with an internet connection.
Lt. John Cornwell of the Newport News Fire Department is self taught, and he developed this software because of the need in the department. This software has the capability to handle rosters/ phone books, records, certifications, leave/ overtime, Email and SMS notifications, reporting, on scene information. John is always available to seek out new ideas from personnel to ensure that the end user is getting exactly the right tool for the job. If the software, doesn't already do it, it's an idea he sees fit, John will develop the idea into his software. Typically within the same week as the request if not sooner.
What do you dislike?
I have used this software from it's infancy stages, and the program is only getting better. He takes input, and turns any dislikes into likes quickly. I feel in the near future John will have to hire employees to assist with the work load that he is about to receive from this great program.
Recommendations to others considering the product
Highly recommend. The customer service is outstanding.
What business problems are you solving with the product? What benefits have you realized?
We have gone from several forms of documentation, i.e. paper/ electronic/ one software for this/ one software for that, and rolled it all into one with John's customizable software. Firefighters who never completed documentation on time or at all, now have something they see as firefighter proof, and are willing to complete the task without hassle or harassment.
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