First off, Databox is quite easy to use with a good number of relevant data/service connections that would serve most businesses. Most likely if you were to look for deep data analysis, better to build that in-house and/or utilize a company that does large enterprise accounts.
Slack integration is great for our team. Makes pulling of data simple and quick.
The interface is more or less friendly to use regardless of company department. The customizable features for the databoards is very nice to have especially when we need to do report-specific analytics for our internal performance tracking.
The pricing is quite high for basic relative to what is given. I honestly believe that for Basic pricing, it would be ideal to get 20 connections and 20 databoards, and also query builder included. I can see the high value for the query builder, so maybe that can be limited as well i.e. 20 queries etc. If I have to be nitpicky there are a few connections I wish it included, so hopefully they'll be including more connections in the future.
Databox is fantastic if you're already using the variety of connections that they've set up already. Good news is that most of those connections are what a lot of companies are already using. Best to check if your company is utilizing those connections before paying for the service.
Overall the product is great and really helps us visualize the data we need on a weekly and monthly basis.
For now we have the following that we are trying to solve:
-internal performance tracking and reporting
-immediate pulling of relevant data for stakeholders