The software can use xml to construct the survey or you can use the "builder" to create your survey. They have many examples to start you off with and you can get started pretty quickly. The help pages to instruct you on the software include video's which helps dramatically. So much better than just reading the endless pages of instructions that usually just leave you scratching your head. Customer Support is always quick with a response and has to let me down.
What do you dislike?
You are required to enter "Builder" to launch the project or access the project settings. Could have more examples in the help files along with more jquery examples. No jquery(java) support.
Recommendations to others considering the product
I would recommend this software to others. It will get the job done and is quick.
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