What do you like best?
As a government affairs and association management firm, the feature that immediately got out attention is the ability to have sub-accounts. We send out an average of 10 emails per week between our associations and events and Delivera has made it easy to break it down and ensure our emails are getting to the right people.
Coming from Constant Contact, Delivera had far more features that allowed our members to easily read our emails and access the info they needed quickly with button features, etc.
On the backend, it was amazing to see the breakdown of our email stats - right down to how many times one person forwarded our email. Very details results which help us adjust to our users.
What do you dislike?
While Delivera has amazing features - you must have the time to figure everything out.
I highly recommend dedicating one person to sending emails and giving them at least a week of figuring out all the capabilities and setup. I've been using the account for almost 5 months and still don't think I am maximizing my services, just don't have the time yet.
Recommendations to others considering the product
It is worth the switch, even if it is a little extra money. Our read rates and click rates and gone up significantly!
What business problems are you solving with the product? What benefits have you realized?
Before, we had issues with emails displaying the same across all user platforms - including mobile. With Deliveras features, like mobile view and litmus testing, we are able to adjust and be sure to nix the problem before it even starts.
We also use the SMS feature which is super helpful for public events, like our restaurant weeks. Subscribers are able to get info first hand and all we have to do is send a simple text!