Demandforce

(11)
3.5 out of 5 stars

The Demandforce software-as-a-service application is used by thousands of customers to grow revenue, keep clients coming back, and manage operations more effectively.

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Demandforce Reviews

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Showing 11 Demandforce reviews
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Demandforce review by <span>Sharon E.</span>
Sharon E.
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Constant reliable communications

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What do you like best?

2 way texting feature, which was recently added in the last few months. Texting is so popular with our clients and we can now respond to their texts, which is sometimes our only way to get a hold of people if their phone has no voicemail. It has already made a huge positive impact.

What do you dislike?

Need more educational how-to videos on how to best use all the various features.

What business problems are you solving with the product? What benefits have you realized?

Communication is the key problem being solved using Demandforce. We use email and texting to remind and communicate in general with our clients regarding their appointments. Another problem being solved is more efficient use of our front desk staff. Demandforce does the majority of our appointment reminders, so that is less time and effort tying up our staff.

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Demandforce review by User in Investment Management
User in Investment Management
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What do you like best?

Works seamlessly for me in some of our companies businesses where the customers can interact and increase their involvement and even more fluidly account on if they were still planning on coming in one day or another.

What do you dislike?

When originally looking for pricing. Found we needed to submit a quote to just get an idea of the cost. With their was just guide to price price for quick easy comparison purposes. Other than that, not too much negative that I can think of.

Recommendations to others considering the product

Would say to check it out. Its a software product that is going to make everyday work much easier and therefore will save you time and money in the long run.

What business problems are you solving with the product? What benefits have you realized?

Puts some of the marketing work in cruise control and will automate the process. As said definitely great for the automated appointment tool. Also provides some social media marketing tools as well, which can definitely save you some time.

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Demandforce review by <span>Mike O.</span>
Mike O.
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Verified Current User
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What do you like best?

Keeps everything in one place and integrates nicely with WordPress sites. Allows for emailing, texting, and surveys

What do you dislike?

Takes a bit to get onboarded, but not so much that it is a turnoff.

Recommendations to others considering the product

Go for it. Completely worth it if you want to automate your digital marketing program and streamline your daily duties

What business problems are you solving with the product? What benefits have you realized?

Appointment requests, customer communication, surveys, and reviews

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Demandforce review by <span>Alan R.</span>
Alan R.
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DemandForce is all talk

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What do you like best?

Using Demand Force to confirm appointments. This is a labor saving feature. When coupled with the ability for guests to leave reviews, it closes the loop.

What do you dislike?

Reviews in Demand Force are not recognized by Google as valid reviews. As a result they are only used as posted in our website. This is helpful, but certainly not worth the monthly cost of the software.

Recommendations to others considering the product

There have been almost no improvements in the software since initialization. Not being able to post reviews to Google and Yelp is a Serious shortcoming.

What business problems are you solving with the product? What benefits have you realized?

Saving labor in confirming appointments. Also the software gives the guests an opportunity to review their experiences. This is the one redeeming point fo the software.

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Demandforce review by <span>Matt M.</span>
Matt M.
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It is Ok

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What do you like best?

I like the patient communication. It is the only email marketing that works with AthenaHealth. They helped putting reviews on our website.

What do you dislike?

The service was not good, we had to ask multiple times to get things done. The emails are limited, you can only add pictures to a small size so emails are not aesthetically pleasing.

Recommendations to others considering the product

I wouldn't use it if it can be avoided. The company is small and the service just wasn't good.

What business problems are you solving with the product? What benefits have you realized?

We use it for email marketing to patients and to get reviews/testimonials on our website.

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Demandforce review by Administrator in Hospitality
Administrator in Hospitality
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What do you like best?

I love the fact that all my patients get reminders of appointments and can automatically send back a confirmation of their appointment. It really helps knowing that each patient is reminded of their appointment.

What do you dislike?

There isn't really anything about this program that I don't like.

Recommendations to others considering the product

It is great software that really gets the job done, it is easy and sufficient.

What business problems are you solving with the product? What benefits have you realized?

The problems that are solved through this software, are the appointments aren't being skipped. People have the option to cancel their appointment through the software, so I am not sitting here with extra time on my hands.

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