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Deputy

Deputy

4.7
(154)

Deputy provides software for Easy Employee Scheduling, Time & Attendance and Communication.

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Showing 155 Deputy reviews
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Deputy review by Emily L.
Emily L.
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"Love mobile schedules!"

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Deputy review by Lydia  T.
Lydia T.
Validated Reviewer
Verified Current User
Review Source

"Efficient and Straight-forwardand Straight-forward"

What do you like best?

Easy way of determining shifts and hours worked. Easy to swap shifts.

What do you dislike?

Some minor glitches from time to time. Notifications don't always get sent or appear when they should.

Recommendations to others considering the product

Try it, you can always just check it out in the trial version. Make sure every staff member is set up properly. Each staff has their own login code, so I feel security is taken care of. Everyone has their own picture too and the ability to assign tasks to all staff. You no longer need to worry about scheduling conflicts and fixing other peoples schedules. Staff become self sufficient. Try it, you can always just check it out in the trial version. Make sure every staff member is set up properly. Each staff has their own login code, so I feel security is taken care of. Everyone has their own picture too and the ability to assign tasks to all staff. You no longer need to worry about scheduling conflicts and fixing other peoples schedules. Staff become self sufficient. Try it, you can always just check it out in the trial version. Make sure every staff member is set up properly. Each staff has their own login code, so I feel security is taken care of. Everyone has their own picture too and the ability to assign tasks to all staff. You no longer need to worry about scheduling conflicts and fixing other peoples schedules. Staff become self sufficient.

What business problems are you solving with the product? What benefits have you realized?

Easy for staff to swap or give away shifts to others.

What Workforce Management solution do you use?

Thanks for letting us know!
Deputy review by Karen R.
Karen R.
Validated Reviewer
Verified Current User
Review Source

"Deputy has saved me so much time its worth its weight in gold!"

What do you like best?

The best bit for me is being able to see what's going on and make more informed decisions about the workload on my staff and who is available to cover shifts. Also loving the fact they can confirm their shifts saving me for searching messages and emails to remember which ones are agreed and which ones are pending.

What do you dislike?

So far not much but it would be great to be able to switch the day the shift is on as a drop down rather than just dragging of when it needs to move weeks. A button to tag you back to today would be great to when scheduling rather than having to click through.

Recommendations to others considering the product

If you have lots of staff don't think twice about it - it allows me to get more of my own work done in the time it saves me! The notifications to staff reading shifts directly also help people to keep up to date with whats going on and make it easier for staff to manage their working hours on their phones!

What business problems are you solving with the product? What benefits have you realized?

Staff management we have 10 very part tie staff with very different availabilities due to other jobs, children, lifestyles and this allows me to manage them effectively.

Deputy review by Duarte G.
Duarte G.
Validated Reviewer
Verified Current User
Review Source

"All staff management tools in my pocket"

What do you like best?

Deputy is 100 times better than some apps or software products out there. It has all that I need from managing staff to payroll. Roasters can be divided per section and you can skill coded, you have literally on your pocket the tools to manage you staff, from sending messages across the board, tasks to specific members of staff, viewing the clock in and out, amending them if you needed, approving time sheets on the go and so much on. As you all can see I’m converted to deputy!!

What do you dislike?

The only thing that I would suggest, is when a employee requests unavailability it should the reviewed and authorised by the manager, because it’s the same as a leave request.

Recommendations to others considering the product

Deputy is easy to use in both levels as an employer and as employee. Employers have all the tools they need to manage the workforce and the tools to manage payroll.

Employees can have access to their time sheets, roasters, leave requests, unavailability, approved Hollidays, and so much more.

What business problems are you solving with the product? What benefits have you realized?

TIME it saved me so much time!!

Deputy review by Natalie T.
Natalie T.
Validated Reviewer
Verified Current User
Review Source

"Deputy"

What do you like best?

I love how user friendly Deputy is. I have had no issues learning how to use it, and it is very intuitive. Both the web version and the mobile version are great. I am happy that it is easy to send messages to anyone/everyone using it. I also like that I can see everyone's schedule, switch shifts around, etc. This is very easy to use in comparison to other scheduling methods I've used in the past.

What do you dislike?

There is not anything I would change about Deputy. It includes ways to communicate with everyone using it, sync to my calendar, and ease of use. I really enjoy using Deputy for scheduling.

What business problems are you solving with the product? What benefits have you realized?

Deputy is very useful for scheduling shifts. It is nice that employees can choose whichever shift they want through Deputy, while also seeing who is working during any other shift.

Deputy review by Andrew S.
Andrew S.
Validated Reviewer
Verified Current User
Review Source

"Using Deputy is invaluable"

What do you like best?

Ease of use for us and our staff. We rely on it for scheduling shifts, for staff to sign on, communicate with each other, staff to offer shifts if they can't make a shift, validating time sheets and then exporting them directly into accounting software so wages can be actioned.

What do you dislike?

I'd like to be able hide some locations as we are in some locations for shorter periods than others. But then we return to them. At times this hasn't been easy for me.

Recommendations to others considering the product

Don't hesitate.

What business problems are you solving with the product? What benefits have you realized?

Staff sign on is extremely easy and reliable. Due to the sign in and Deputy being linked to Xero our time sheets are easy to complete. Staff know where they are for the week and can inform me immediately if they aren't available. Staff can communicate easily with me and each other and me with them.

Deputy review by Peter N.
Peter N.
Validated Reviewer
Verified Current User
Review Source

"Saves so much time!"

What do you like best?

It compiles all schedules, time off, HR limitations, and auto schedules according to my needs. It saves a ton of time and headache and all my employees enjoy having an up to date schedule at their hands (as well as being able to swap shifts with the people Deputy recommends - Deputy takes into account all limitations and produces a list of viable people for swaps). Overall, it's just incredibly handy and once you get the swing of it, it's easy to use and can be flexible to fit your needs. The 24 hour web chat help line is also great!

What do you dislike?

I have yet to find anything that makes me dislike the product. It just simplifies so much!

Recommendations to others considering the product

Take advantage of the trial period. Use the help they give. If you don't utilize the help and work hard at the start, you won't see what all it's capable of. If you leave all the setup and information input for the last week, you'll not really get to utilize the product and see how much it can help before the trial time runs out.

What business problems are you solving with the product? What benefits have you realized?

After we upgraded from 6 employees to 25 - I realized I could no longer schedule by hand. I've been able to save so much time by having the software auto schedule, and then tweak it. I am able to handle much more complex employee situations with scheduling and it's not a terrible headache or drain on me anymore.

Deputy review by Chris K.
Chris K.
Validated Reviewer
Verified Current User
Review Source

"Easy To Use, Integrated With Payroll Processors - Saves Time, period."

What do you like best?

I really like the permission settings, the user interface and the ability to have it on a tablet, mobile device and/or desktop. You can also restrict use on devices and by IP. Deputy has really changed timekeeping and management for our company, we run payroll and export time sheets within minutes. We hear stories of companies where an HR person or accountant spends a whole day reconciling time sheets and processing payroll.

What do you dislike?

There were features being rolled out without the users being aware of them. Over a year or so ago I reached out to the company and informed them they should have a newsletter or help interface to introduce the new features to the users so the features are utilized and known. As far as I recall, a feedback and information loop has been implemented and its a great way to know about new features and actually use them.

Recommendations to others considering the product

I have recommend Deputy to other business owners, consultants and management professionals in my network.

What business problems are you solving with the product? What benefits have you realized?

We have streamlined timekeeping, approval of schedules, scheduling and payroll thanks to Deputy.

Deputy review by Rod C.
Rod C.
Validated Reviewer
Verified Current User
Review Source

"The solution to all your problems."

What do you like best?

The program is so simple to use, I love it, my staff love it - it's a win-win. I can do rosters at my desk, at home, at the beach in fact anywhere I need to - great flexibility. The amount I time I save now doing staff rosters and timesheets, far outweighs the cost of Deputy.

What do you dislike?

I am yet to find a fault with this product. I researched a lot of different rostering systems, some companies pressured you immediately to pay for their product, with Deputy I was able to trial for 30 days and there was no ask for any credit card details.

Recommendations to others considering the product

Give this one a go - you won't be disappointed

What business problems are you solving with the product? What benefits have you realized?

Staff rosters used to take the best part of a day, now it is less than 1 hour. Not having to wait for staff to send in their hours worked by text or email also greatly cuts the amount of time for payroll each week as well.

Deputy review by Troy M.
Troy M.
Validated Reviewer
Verified Current User
Review Source

"A complete time & expense easy to follow system!"

What do you like best?

The easy to follow & learn format. I needed to roll this out to 6 different store managers that all have a much different levels of comfort and computer know how with all different levels of education and age.

What do you dislike?

There really isn't anything I disliked. They are constantly rolling out new changes, upgrades, and ways to look at your data differently. In the few months I've been using deputy I've seen a slew of new features that didn't come with a price hike. Very nice!!

Recommendations to others considering the product

Use the free month!! Set it up correctly and immediately.

What business problems are you solving with the product? What benefits have you realized?

#1 I am solving overtime and payroll issues that used to be "Already done, ask for forgiveness later" to being able to say "your payroll is trending an issue, how will you bring it down before it's a problem?"

Deputy review by John M.
John M.
Validated Reviewer
Verified Current User
Review Source

"Great Experience"

What do you like best?

Ease of use is great with Deputy. It has everything laid out clearly. It has made scheduling much easier for my staff as well as myself. It has drastically cut down the amount of time I need to spend on scheduling. They also have great customer support, with someone getting back to me usually within minutes, no matter what time of day I contact them.

What do you dislike?

Some advanced features are a little hidden, like how to copy a weeks schedule and automatically fill in next week with the same times. I did contact support to find it and they were very helpful.

Recommendations to others considering the product

Don't be afraid to explore and check all of the features out. If you have any questions, reach out to their helpful support.

What business problems are you solving with the product? What benefits have you realized?

Time management with scheduling staff. I have saved a good amount of time by using Deputy. it Streamlines everything and my staff also like he layout and features.

Deputy review by Rachel P.
Rachel P.
Validated Reviewer
Verified Current User
Review Source

"Excellent Scheduling Solution"

What do you like best?

Deputy gives us all of the features we had on our previous scheduling software at a much lower price. Additionally, Deputy's features have been exceptionally easy to use, and there thread communication feature has helped us to replace another inefficient log system!

What do you dislike?

Staff members cannot see the entire schedule, and they cannot due a partial drop on a shift.

What business problems are you solving with the product? What benefits have you realized?

We use deputy to schedule our student staff members in our University Center. SO far it has been working very well for us - one of the biggest benefits to us over the previous software we were using is that we can adjust the number of active users based on how many people are actually working. Since we have a large fall off in our staff numbers during breaks and the summer, this has led to significant savings. Additionally, the trainings feature has been exceptionally useful for us, since we previously had no way of allowing students in one area to pick up work in other areas as well.

Deputy review by Christine G.
Christine G.
Validated Reviewer
Verified Current User
Review Source

"Improves Efficiency and Connection"

What do you like best?

Communications have been greatly enhanced with the NewsFeed which provides an easy-to-use (Facebook-style posting) with the entire team (and/or individually among select team members). Deputy has been instrumental in helping our team stay more connected and improve our communication.That in turn has improved task accuracy and helped us work more efficiently overall.

What do you dislike?

There is no way to edit replies/comments on the NewsFeed - they have to be deleted and re-posted. Would be nice to have an edit button so that a typo could be quickly corrected.

What business problems are you solving with the product? What benefits have you realized?

Deputy has not only provided an easy-to-use time tracking and scheduling tool that's accessible 24/7, it's streamlined our payroll process by providing a way for us to standardize the way everyone clocks in. Also like how we can approve time sheets quickly and download reports as needed. The scheduling interface allows us to make sure all shifts and positions are covered at-a-glance.

Deputy review by Cara G.
Cara G.
Validated Reviewer
Verified Current User
Review Source

"So far I'm quite impressed"

What do you like best?

I'm quite liking the flexibility, simplicity (for a full and potentially complicated system) as well as the cost and costumer service. Basically as it stands I'm quite happy with everything. I'm not easy to please, I do however like what I like and deputy has a nice combination or simple yet complex. It fits my work style, as well as flexibity needs.

What do you dislike?

To be honest each time I think I've found a road block, or something I don't like I find out there's an easy solution. Deputy has much more to offer then we've yet had a chance to touch on as a company but with very big plans in our future we'll really be putting it to the test.

Recommendations to others considering the product

Try it, I tried many different ones prior and this is the first one that's worked for our needs and price point.

What business problems are you solving with the product? What benefits have you realized?

Scheduling and employee/contractor scheduling communications eg time unavailable, vacation, remote checkin, and soon will be using it to monitor pay vs sales.

Deputy review by Nicole F.
Nicole F.
Validated Reviewer
Verified Current User
Review Source

"Great Solution for Small Business"

What do you like best?

Combines easy scheduling, time sheets, and communication. Only charges for people who actually worked in a period, so great if you have irregular schedules or event staffing needs. Can be logged in from a POS system or via app on smart phone. Also solves my time off tracking needs. I did a lot of research before choosing Deputy and have been very pleased with the tool.

What do you dislike?

There are some issues with the smart phone app GPS. I've had people who I know clocked in while at our retail location, yet it showed them people a block or more away.

Recommendations to others considering the product

Great for irregular staffing, mobile staff, tracking vacation, and if necessary tracking overtime. System automatically warns you if you in danger of going into overtime. One thing to consider is that I think everyone can see everyone else's schedule. That's not an issue for us, however you may want to check on that if it could be a concern for you.

What business problems are you solving with the product? What benefits have you realized?

Time sheets for part-time staff. Tracking vacation time for all employees. Easy scheduling and communication. Also flexes with our needs so we don't overpay for a solution. If we do end up needing to track overtime for salaried employees this will also meet that need.

Deputy review by Jason B.
Jason B.
Validated Reviewer
Verified Current User
Review Source

"It makes time, attendance and rostering easy"

What do you like best?

Adding employees and connecting to other apps using the API. Support has always been available when we've needed it.

What do you dislike?

None so far. There's a fine line between too many features and too little and it's something Deputy balances quite well.

Recommendations to others considering the product

Make sure you can import your Deputy timesheets in to your payroll software to get the biggest benefit.

What business problems are you solving with the product? What benefits have you realized?

We tried a hand-scanning time and attendance system previously but the hardware and software requirements were complex. Deputy on iPads with each employee using a pincode solves this and we can create the rosters and send them to employees with only a few clicks.

Rosters creation is down to minutes instead of hours.

Sending the rosters to employees takes less than a minute.

Time sheet approval by our managers is now done the day after a shift is completed and only takes a few minutes.

Deputy review by User
User
Validated Reviewer
Verified Current User
Review Source

"great business tool"

What do you like best?

I love that I can see my schedule ahead of time, look at the upcoming weeks, request time off, and see work announcements all in one place. It's nice that it connects to my email so I can get notifications, but I can file those emails away and log into my deputy account to see it all in one place.

What do you dislike?

I hate when it surveys me right as I'm clocking on. I don't want to lose time clocking in answering a survey question. I also dislike how work announcements pop up and I have to navigate away from the screen in order to clock in. I would like to read work announcements on the clock. If it could just pop up as a notification on my sign in screen, that would be an awesome improvement.

Recommendations to others considering the product

I think it's a great software for the company of our size. We have about 50 employees and it's a great option for both our local and remote employees.

What business problems are you solving with the product? What benefits have you realized?

I love being able to request time off via Deputy rather than emailing my boss. Both my employer and I can see when I have requested and we don't have to sift through emails to find that information. I also love seeing all my shifts laid out so cleanly--before my shifts were sent to me via email on a spreadsheet and it was so tiny and hard to read.

Deputy review by Calvin T.
Calvin T.
Validated Reviewer
Verified Current User
Review Source

"very fast and efficient multi-platform HR back end for your business"

What do you like best?

The compatibility with iOS, MacOS/Win, Android is excellent and I've used Deputy for various platforms to date (iOS with the iPad, Android with the mobile phone, PC/Mac on the desktop) and they are all fully featured and has helped streamline our business immensely

What do you dislike?

The reporting function is still a little too bare at this point so I've mainly just exported timesheets in a CSV format to open in Excel so I can compile the reports I need manually in excel

Recommendations to others considering the product

Highly recommended unless there are budget constraints as the cost becomes quite high if the number of employees is large

What business problems are you solving with the product? What benefits have you realized?

the photo scanning function is excellent (for time tracking). This has helped us bypass the need to purchase fingerprint scanners and notebooks to log in the 'clock in and clock out' process for our employees

Deputy review by Sander K.
Sander K.
Validated Reviewer
Verified Current User
Review Source

"Powerful tool with good integrations."

What do you like best?

The layout of Deputy attractive and functional. The mobile apps work great and give employees a lot of control, which makes doing payroll much easier.

What do you dislike?

There are a few features available on the desktop/web version that aren't accessible from the iOS app yet.

Recommendations to others considering the product

Use the free trial and explore the software! I think you'll find that the list of features and price point are better than most of the competition. Test out the support to see if you get the help you need. For us they have always been really responsive.

What business problems are you solving with the product? What benefits have you realized?

Scheduling multiple employees is easy with Deputy, and being able to map out labor costs has provided some insights that I didn't realize I needed.

Deputy review by Lori W.
Lori W.
Validated Reviewer
Review Source

"The divine deputy"

What do you like best?

I have become a big fan of Deputy. It is a simple easy to use program/system for staff to sign on and off with their shifts, it is a wonderful workplace communication tool, and it halves the time needed to transfer time sheets/shifts to the payroll system. It also cuts down the time it used to take me to create a roster schedule by a good 50%. All in all an excellent tool for business to manage staffing and payroll and communications within a company.

What do you dislike?

I have yet to discover any dislikes. It is an extremely easy to use product and I am loving the time I save by having this at my site

Recommendations to others considering the product

A very easy to use tool for staff to sign on and off shifts, including break times.

Easy to communicate with staff.

quick and easy to transfer data to other programs in use.

What business problems are you solving with the product? What benefits have you realized?

Communicating with ease with necessary staff, assigning tasks for each shift/staff member. Ensuring that messages and instructions are received.

Time saving transfer of approved shifts to payroll system.

Deputy review by Kyle Q.
Kyle Q.
Validated Reviewer
Review Source

"Great ongoing experience using Deputy!"

What do you like best?

Having used other rostering/payroll programs previously, Deputy was a breath of fresh air.

Previously I would spend up to 5 hours doing a weekly roster. Now it takes me max 1hour.

Deputy isn't faster, it's easier.

During 6 weeks of using Deputy I've had 4 occasions where I've reached out for help. All using the online chat which sits in the bottom corner of Deputy.

Each time I've been answered within 2 minutes. 2 of those problems were fixed within 5 minutes of interaction.

The only reason it took longer was because I had to step away from the computer. But if you do so they send a copy of the transcript of your conversation to your email!

It's also refreshing to not be made to feel like an idiot when asking probably the simplest of questions to them.

What do you dislike?

I clicked the two part authentication when I first signed up and I'm told I can't undo that.

It doesn't work so I have to get a code sent to my phone every time to log in.

It's not a game breaker but it is annoying. Luckily leaving deputy open on my PC alleviates this.

Recommendations to others considering the product

Great for rostering.

What business problems are you solving with the product? What benefits have you realized?

Rostering, budgeting wages, staff filling in requested time off so I don't have to chase them up.

The group messaging system is fantastic too.

We use it to send a weekly thank you to everyone for their hard work.

Deputy review by Sarah B.
Sarah B.
Validated Reviewer
Review Source

"Time saving and user friendly tool"

What do you like best?

I like the way you are able to manage employees and tasks in an ordered manner, the scheduling is simple and once you practice and play with it, you will find this software very helpful in regards to scheduling. We now have two companies using this system. Take the time to set up correctly and dont rush set up, take time to train employees in the easy app. It picks up scheduling errors and makes it easy to change, tracking leave and days off is also very easy

What do you dislike?

It would be beneficial to be able to schedules all shifts over several weeks at once. the confirmation code on the mobile should not be case sensitive, as we spent a day trying to figure out why peoples' acceptance did not register, as mobile phones capitilise the first letter, and having to change it to lower case it an extra task that i don't think is needed

Recommendations to others considering the product

Make full use of the trial period and you will be pleased

What business problems are you solving with the product? What benefits have you realized?

This app has stopped errors in booking casual staff incorrectly, it has also allowed communication between the office to the staff to improve as the comments are really helpful with clear instructions. It is making keeping track of bookings so much easier and it is clear what is happening each day and what training is being delivered and by whom, which makes running a small company easier. It also means that if I am away or busy, the other administrators are able to make changes and create shifts without having to rely on myself.

Deputy review by Rudy C.
Rudy C.
Validated Reviewer
Verified Current User
Review Source

"General Managers specialty administration and owner referral center"

What do you like best?

More important the transition has simplified the process for scheduling which is now organized, easy and fun. With multiple departments to manage throughout the States, “Deputy” has given us easy access to manage all departments

What do you dislike?

There is nothing I dislike about deputy.I absolutely love everything about Deputy. This software has everything that my department needs and more. The simplicity of the software is amazing...

Recommendations to others considering the product

I highly recommend "Deputy" to any organization

What business problems are you solving with the product? What benefits have you realized?

Every member is invited to download the Deputy app, they are able to view their schedule, customize their profile, request time off and received approval all from their smart phones. Team members don't have to wait to view their schedule. Once the schedule is completed they are able to view from their phones.

Deputy review by Sam C.
Sam C.
Validated Reviewer
Verified Current User
Review Source

"Deputy Integration Support"

What do you like best?

The Deputy support team have been very helpful in what has been a time-consuming integration process between our POS system and Deputy, so sales data can be pushed to help predict rostering and wage costs.

The general rostering capabilities are fantastic and we are exploring all of the other benefits the software provides with great results.

What do you dislike?

The integration process has been lengthy, as there have been a few issues that needed to be worked out along the way. But i believe this is one of the first integrations between the two systems, so it is expected.

Recommendations to others considering the product

Great, easy to use rostering program

What business problems are you solving with the product? What benefits have you realized?

The ability to provide daily wage percentages from near live sales data helps us to predict how we should roster, including times of peak sales.

Deputy review by Arnela Z.
Arnela Z.
Validated Reviewer
Verified Current User
Review Source

"Positive Experience "

What do you like best?

Deputy is very easy to set up. It is nice to be able to set locations, especially when you're working in a field where you have people in different locations. Also, the fact that there is an APP makes it even better!

What do you dislike?

There is not much that I dislike. I had an issue once where I could not log in but that was resolved in a timely manner.

What business problems are you solving with the product? What benefits have you realized?

This is the first system we have used to track hours, so it is much better than having to remember what hours you worked and go forth. Also it integrated with Gusto which is what we use for payroll so it is really beneficial in that sense.

Deputy review by Sean K.
Sean K.
Validated Reviewer
Review Source

"Seriouse Support great result"

What do you like best?

With all change comes the constant change of adjustment, staff need a new groove and that takes up time and I don't have a lot of time, the deputy system accompanied by solid friendly support from Gary has been great.

The support offered is pro active, support team during installation have been not only answering the question we've been asking, they've also been looking at pre-emptive strategies to improve outcomes based around rostering activity, that's a pot of gold in making time available and that's been a real key element of service supplied.

What do you dislike?

Currently still working on staff getting on board, that's less about support and service and more about culture and change, culture and change are critical perhaps you could get resistance percentage of my work force to commit with offers

What business problems are you solving with the product? What benefits have you realized?

Quick real time, labour analysis and Gary of course

Deputy review by Luke Y.
Luke Y.
Validated Reviewer
Verified Current User
Review Source

"Great inexpensive Employee Management Software"

What do you like best?

Has a great user interface and able to train my staff how to use it very fast and easily.

It has been a great tool to effectively management my staff while keeping a time sheets organised.

Easily managing staff on the go

Text back system

Option payment plans for convenience

No lock in contracts

What do you dislike?

There is a small cost if you choose to text your employees through the inbuilt texting system.

Recommendations to others considering the product

Do your research as deputy is great my small business, however, it is really what your needs are.

Look at how many employee you have and see the overall cost as deputy charges per employee

What business problems are you solving with the product? What benefits have you realized?

Employee Management

Timesheets

Workforce planning

Less time doing bookwork

Inexpensive way to manage staff

Deputy review by Bob M.
Bob M.
Validated Reviewer
Verified Current User
Review Source

"So thankful to have Deputy in my tool box at my business."

What do you like best?

We have found Deputy to be extremely easy to use, very intuitive! Anytime we have had questions, support is just moments away via their support chat tab at the bottom of the every screen. Always answer our questions in just moments. The best customer support I have had for any software!

What do you dislike?

Nothing! Seriously, this software works extremely well. It has been a real asset for our business!

Recommendations to others considering the product

I reviewed multiple companies offering similar service before choosing Deputy. I have clearly made the right choice. We have so completely happy with their service, customer service, ease of use... everything.

What business problems are you solving with the product? What benefits have you realized?

Time management, scheduling, timesheet monitoring, employees clocking in and out, so many problems have been resolved in our employee management and scheduling.

Deputy review by User
User
Validated Reviewer
Review Source

"Deputy is a great way for small businesses to easily manage their scheduling."

What do you like best?

I love how easy the mobile app is to use and how often it reminds you to log in to the app in case you forgot to clock in for the day. It's a perfect app for small business that need to add hours for their workers , and the workers can easily manage.

What do you dislike?

I dislike how posts on the mobile app are not sorted by most recent posts. Sometimes it can take a while to find specific posts that I'm looking for.

Recommendations to others considering the product

If you have a small business with less than 30 employees this seems like an ideal time management system to use. If your company is growing too large then this product may be a little more difficult to implement into your system because of the need to add too many people to the schedule.

What business problems are you solving with the product? What benefits have you realized?

The major benefit that Deputy provides is the ease of adding new people to the payroll system. It makes the whole process painless for small businesses that are in the growing stages. Another positive exponent of the app is the ability to auto schedule people's work hours. This saves an immense amount of time for employers, where they don't need to constantly update their employees schedules.

Deputy review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"Easier than anything else"

What do you like best?

I like the ease of use. schedule on the go. daily news feed updates are awesome. we use this on our phones more than anything and i think it helps not needing to log in to the main computer for clock ins and clock outs. i like the app on the phone. i like the

What do you dislike?

not much. supposed to be an app on the amazon fire but im sure its on the way. the mobile side is a tad bit less likely to be used to edit. i usually have to go in to the browser and log in that way to look at edits. i know the mobile has to be a condensed version but i like the UI of the dekstop mode whenever we are needing to adjust something specific

Recommendations to others considering the product

use it because it will make your staff empowered to clock in and out and gives them a voice to use

What business problems are you solving with the product? What benefits have you realized?

a little more tinker of fixing a clock in/out. I think one problem we are solving is we dont have to wait to turn the computer on and log in and load all the information to clock in. we just go on the phone and its there. I think we are also benefiting from having one location to see info on a daily basis. we can all log on and see an update and validate seeing the update

Deputy review by Karen (Kat) E.
Karen (Kat) E.
Validated Reviewer
Verified Current User
Review Source

"Like it BUT it is still in dev - and users are the quality testers"

What do you like best?

I couldn't manage my team of "coming and going" Brand Ambassadors, and multiple events, without Deputy

What do you dislike?

Too many little quirks that need fixing.

Recommendations to others considering the product

Deputy is really on the right track, but be prepared to be your own / best tech support and realize it is a new program that has lots of little quirks that Deputy relies on the users to tell them about (I don't get the feeling they are doing much quality control on their side)

What business problems are you solving with the product? What benefits have you realized?

They have a customer support team but they are obviously foreigners whom I don't have confidence in. Often, the I cant with them, I feel like they don't know much about the product...or event technology.

Deputy review by Elenor L.
Elenor L.
Validated Reviewer
Review Source

"Easy Interactive Scheduling "

What do you like best?

Ease for staff to link to account and how the functionality is so intuitive.

What do you dislike?

It is easier to schedule via my laptop rather than the app. The app isn't as flexible for repeat shifts nor does it recall previous details, you have to manually change times and settings for each shift and employee. Also, the drop down for changing start and finish times is a bit clunky. I'd love it if the staff could manually adjust their own time-sheets before submitting too!

Recommendations to others considering the product

It is a reasonably large monthly outlay if you have a lot of staff but really reduces the headache of manually organising staffing rota's. My business isn't cash rich but I'm definately time poor. This massively reduces the time it takes to plan shift patterns. It's surprisingly intuitive and I'm really pleased I've made the investment.

What business problems are you solving with the product? What benefits have you realized?

Having an online view of the rota is now invaluable. It also enables me to plot tasks by employees and detail intricacies of their shift within notes so much easier ... strangely too it has enabled me to save money through not over staffing. Without this product it was easier to blanket cover shifts rather than interchange staff or stagger start times.

Deputy review by Allison M.
Allison M.
Validated Reviewer
Verified Current User
Review Source

"GREAT APP, EASY TO USE FOR ALL EMPLOYEES"

What do you like best?

EASY TO USE, LOVE ALL THE FEATURES AVAILABLE FOR EMPLOYEES. VERY EASY TO SCHEDULE AND SWAP SHIFTS, EVEN WITH HAVING TWO LOCATIONS.

What do you dislike?

INACCURACY OF LOCATION, SOMETIMES IT STATES WE ARE FURTHER AWAY FROM SHOP THEN WE ARE. FOR EXAMPLE WE WILL BE STANDING INSIDE AND IT SHOWS US ACROSS THE STREET

What business problems are you solving with the product? What benefits have you realized?

SCHEDULING CONFLICTS. TIME OFF, UNAVAILABILITY, WE LIKE HOW YOU CAN PUBLISH SOMETHING IMPORTANT AND MAKE SURE EVERYONE SEES THE POST AND CONFIRMS. A LOT OF COMMUNICATION PROBLEMS HAVE BEEN SOLVED USING THIS APPLICATION.

Deputy review by Marc S.
Marc S.
Validated Reviewer
Verified Current User
Review Source

"Deputy is perfect for Escape Rooms"

What do you like best?

The ability of our staff to choose the shifts they want, make trades, and clock in/out.

What do you dislike?

There are some areas of customization that still need to be fleshed out like deleting templates for weeks and other items.

Recommendations to others considering the product

It is a great product that really does what we need. We looked at other products and this was the best fit for our escape room business.

What business problems are you solving with the product? What benefits have you realized?

Scheduling has been eating up our time as owners as our business started to grow. We are spending significantly less time scheduling. Also it reduces issues where employees had not submitted manual timesheets before payroll is due.

Deputy review by Lidean E.
Lidean E.
Validated Reviewer
Review Source

"Deputy - Highly Recommended!!!"

What do you like best?

Deputy is super easy to use, it covers most aspects of staff/rostering. Deputy is open for communication from both ends between Manager and staff members. The app is very efficient and also very easy to use! My staff and I love it! We have used Deputy for almost 2 years now with no problems. If you ever do get stuck there is a very supportive online support team ready to help!

What do you dislike?

The app does not feature all abilities the full site does - which is understandable. The support team helped us through these hurdles and are no longer an issue for us!

What business problems are you solving with the product? What benefits have you realized?

Staff rostering is made easy! Staff communication via the "newfeed" is great! Everything you need is all together in one area.

Exporting to Payments/Payroll is simple. Staff is constantly aware of roster and all is mobile which is great!

Deputy review by Randall M.
Randall M.
Validated Reviewer
Review Source

"Deputy!"

What do you like best?

Deputy is easy to use for all of my employees (from the tech savvy to the flip phone crowd).

What do you dislike?

No real complaints so far with the system.

Recommendations to others considering the product

Check with your current payroll company to see how they work with Deputy (over the air or downloaded file). The original payroll company we had when we launched Deputy was a downloaded file and my implementation specialist was on the phone with them for over an hour trying to help me figure out best practices for it.

What business problems are you solving with the product? What benefits have you realized?

Deputy allows us to give our employees the ability to clock in and out when they arrive/leave job sites. It has cut down on the calls into the office and the every present "Umm I don't know what time I was there" issues.

Deputy review by Gustavo G.
Gustavo G.
Validated Reviewer
Verified Current User
Review Source

"Passing the burden to someone else"

What do you like best?

Finally I do not have to worry about expending hours creating a roster. Moreover, updating every single employees hours on a daily basis.

Being able to divide every location into task help us a lot to differentiate better tasks.

What do you dislike?

I would like to have more options to add format. Some times is hard to differentiate empleyees from team leaders or

Recommendations to others considering the product

Easy to use and their support is very good. always ready to help you.

What business problems are you solving with the product? What benefits have you realized?

Reaching casual employees was difficult but know they can make changes and swap shifts in real time without coming to me every single time.

Deputy review by Megan B.
Megan B.
Validated Reviewer
Review Source

"Amazing Scheduling Program"

What do you like best?

Ease of use, 24/7 support

I love that i can easily schedule time off requests, vacations, unavailability. I also love that it is real time and i can pull it up and make changes on my phone for all to see

What do you dislike?

Disabled the clock in feature initially while we were using it and it still tells you you are late to clock in!

Recommendations to others considering the product

it is great and the customer service is amazing and so helpful!

What business problems are you solving with the product? What benefits have you realized?

Huge benefits for our hospital with multiple locations so that you can make sure employees are not scheduled in numerous departments at the same time. Able to use for whole hospital scheduling and to track attendance, tardiness and requests so much easier.

Deputy review by User in Photography
User in Photography
Validated Reviewer
Verified Current User
Review Source

"Great time clock with accompanying app!"

What do you like best?

I really like that I am able to clock in and out in my phone through the app and see how long my lunch break is in real time.

What do you dislike?

At least once a week when I’m logging in to clock in it asks me to review the program and it slows me down when I’m usually trying to get started on my work. I feel asking that after clovking out would be better.

Recommendations to others considering the product

Works great for a team like ours where there are employees in a central office but also remote employees spread out across the US.

What business problems are you solving with the product? What benefits have you realized?

Having all our team’s time sheets in one place frees up time for HR and finance employees.

Deputy review by User
User
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Deputy Duty "

What do you like best?

I like the ability to use an app so we can clock in on our phones.

What do you dislike?

It is a very efficient system but is slightly easier to use on the desktop rather than on the phone screen.

Recommendations to others considering the product

It is a very simple employment system, good for small companies to increase ease in clock in/clock out. I would like to see more features such as a suggestion section. Another good option could be contacts for management depending on certain issues you want to speak with them about.

What business problems are you solving with the product? What benefits have you realized?

It enables you to view other employees on the schedule. It makes swapping shifts easier.

Deputy review by Joseph S.
Joseph S.
Validated Reviewer
Verified Current User
Review Source

"Takes the pain out of labour management "

What do you like best?

As a head chef/manager of a busy cafe in trendy western, rostering was a nightmare andlabour costs were thru the roof. With the help of deputy, Rostering is a breeze and labour costs are more manageable as deputy records and presents information from week to week

What do you dislike?

Not much really, the only thing which springs to mind if there's a problem with the internet connection people can't clock in / clock out

What business problems are you solving with the product? What benefits have you realized?

Labour management

Reducing Labour costs

Deputy review by Rebecca R.
Rebecca R.
Validated Reviewer
Review Source

"Makes Payroll a Breeze"

What do you like best?

I loved using Deputy to keep track of staff working each day and which section of the company they were working from that day, also fantastic to have my manager schedule my shift for the week and see everything so clearly. I'm a huge fan.

What do you dislike?

I don't dislike a thing about Deputy. The app is great, the admin are helpful.

Recommendations to others considering the product

You won't regret using this software at all. Made my roll in admin so much easier.

What business problems are you solving with the product? What benefits have you realized?

Helping the payroll team I was able to pull reports showing anything I needed from who is on leave and what kind of leave to how many total hours all staff had worked that week etc

Deputy review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Excellent software, more capabilities than I anticipated."

What do you like best?

I initially was interested in Deputy for it's scheduling ease, but have increasingly found more and more benefits that have permitted me to address other matters pertaining to the business.

What do you dislike?

I have not found anything about Deputy that I feel needs improvement.

Recommendations to others considering the product

Try it, the product support is excellent. I had a one on one webinar with a Deputy expert for 1.5 hours before I committed to the software.

What business problems are you solving with the product? What benefits have you realized?

I can export hours for the various job areas for invoicing purposes quickly on a weekly basis. Being able to record and track training certifications for each employee is a welcomed benefit that I didn't realize was available when I initially subscribed to Deputy.

Deputy review by Brandon T.
Brandon T.
Validated Reviewer
Verified Current User
Review Source

"Great Experience"

What do you like best?

Awesome Customer Service! I have very little time to setup this service and they were able to implement a template that I now use every week.

What do you dislike?

Nothing so far. Once the software was setup, everything ran smooth.

What business problems are you solving with the product? What benefits have you realized?

Not having to use a simple speadsheet for scheduling. This allows me to calculate my payroll ahead of time without much effort. I also like the fact that my employees can request off and swap swifts without bothering me with texts that I may forget about once its time to run the schedule.

Deputy review by User
User
Validated Reviewer
Review Source

"Great product, makes my team more efficient"

What do you like best?

The admin team has commented on how much more time they have now that casuals don't have to call in to check their roster. This means that my planner is also not wasting time fielding phone calls. It also really helps having all of the training and licences in one easy field so I can match people with the right skills to the right taks.

What do you dislike?

When I need to cancel a shift in deputy, the notification isn't sent to the casual, I have to call them to advise. Sometimes this can be an issue If we get sidtracked.

Recommendations to others considering the product

It's very user friendly, for business users as well as our employees. I like how it works on unavailabilities which makes it easier to schedule staff for work, especially around school holidays and public holidays.

What business problems are you solving with the product? What benefits have you realized?

It makes the whole rostering system a lot more efficient. Payroll can also log in and see when casuals have worked to verify correct cost centre, as well as verify hours of work.

Deputy review by Administrator
Administrator
Validated Reviewer
Review Source

"Save time and money scheduling!"

What do you like best?

I like the user intuitive interface the most. Deputy is a simple and effective scheduling that has saved me over 30 hours a week.

What do you dislike?

I wish there was a way to reports for a quarter or a year. Currently there are a myriad of reports, but only for a week long time period. Recently Deputy has added a "report builder" but I have yet to test this feature...here's hoping!

Due to the nature of the work done, location management can be tricky. There is not a way to update all training requirements en masse to all locations with a simple click. (Training can be added to users in batches though).

Recommendations to others considering the product

Look at all the options and decide what you need most for your business. Deputy is a great tool, at a reasonable cost that can help you manage your workforce by saving you a lot of time and frustration. Call and speak with a service person, they will set up everything and you can try it before you buy it!

What business problems are you solving with the product? What benefits have you realized?

Employee absenteeism. Previously, there was really no hard and fast way to know whether or not employees were arriving on time. The whole calendar relied a lot on the honour system. Most employees are honest and do the right thing, but it becomes difficult when a few do not. Deputy's clock in system utilized GPS tracking and time stamps on the employee's mobile device. As soon as employees see there location on a map, they know they have to have arrived to clock in and don't bother trying to cheat. Also the notification center alerts me instantly when someone is late for a shift, so it is super helpful for cleaning up many negative employee behaviours. This created a culture of accountability and easily tracked expectations. One thing Deputy may want to consider are positive incentivization packages such as gamification options.

Deputy saves a lot of time by doing the mental calculations for me. For example I have 25 employees who can go to a possible 108 sites. Each employee can only go certain places. When I schedule I have to take into consideration who can go where and who needs what service. This takes a lot of time. Location's and user preferences for locations are all set up, so that I can see who is available for a given area from a drop down list without have to think about it myself. I just pick from the available resources.

Deputy review by Francis D.
Francis D.
Validated Reviewer
Verified Current User
Review Source

"Know what your spending on wages before you spend it"

What do you like best?

Wage costing; gives us a forecast of the staff costing before we get to the end of the week and its too late to cut costs

What do you dislike?

Setup is time consuming, but once set up it is easy to manage

Roster view is a bit messy

Recommendations to others considering the product

Put the time in to set up properly and make use of as much of the program as possible to get the best results

What business problems are you solving with the product? What benefits have you realized?

Wage costs; we are more on the ball with when and where to cut wages

Deputy review by Steve R.
Steve R.
Validated Reviewer
Verified Current User
Review Source

"Great product."

What do you like best?

Nice clean simple interface. Easy rostering and love ability to copy week to week.

What do you dislike?

We would really love an integration with our accounting software Xero that we use for payroll . Would save a bunch of manual data entry.

Recommendations to others considering the product

Great product for time tracking and rostering. Easy to use and employees love it.

What business problems are you solving with the product? What benefits have you realized?

Ability to track our employees hours worked with very little fuss and admin. Also simple solution for rosters.

Deputy review by Jann V.
Jann V.
Validated Reviewer
Verified Current User
Review Source

"Organized & Communicating"

What do you like best?

I am able to keep staff organized and they are able to communicate among each other.

What do you dislike?

I disliked the day-by-day approach but it's since been rectified using blocking! YAY!!!

What business problems are you solving with the product? What benefits have you realized?

Because of the short window of time I have available in a reactive schedule management was suffering. Now the staff log in on their own and create their schedules. AND as a benefit have the ability to chat with each other to clarify projects

Deputy review by Paul R.
Paul R.
Validated Reviewer
Verified Current User
Review Source

"Easy to use and the app is awesome."

What do you like best?

I help out at a bike shop on the weekends and this app makes it really easy to check in and see when I'm needed

What do you dislike?

Because there are 2 locations for the bike shop, I tend to have trouble viewing both locations schedules.

Recommendations to others considering the product

The app is great!

What business problems are you solving with the product? What benefits have you realized?

Deputy makes it easy to keep everyone on the same page.

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Deputy
4.7
(154)