What do you like best?
Allows for a lot of customization to allow to get exactly what you are looking for. Can do all the configurations for user accounts seamlessly including access, browser, printers, and application. Great way to maintain security in your network. Ability to do different things without scripts is also very convenient as well. Remote control use of user desktops is just another great point to add on as well.
What do you dislike?
Some of things items done with this can also be done with user applications/ hardware. For instance browser control, I prefer to do with a ASA, like the Cisco we have at one site, because for that individual item, allows us much more customization for it.
Recommendations to others considering the product
Quick to learn, smooth to implement. Really great additional tool for those looking for great user control.
What business problems are you solving with the product? What benefits have you realized?
Allows us just an additional level of control and accessibility to our network. Mainly used on our platform for various user controls that are just easier to administrate with Desktop Authority Management Suite.