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Deutsche Telekom Contact Center

4.0
(2)

Deutsche Telekom Business Services Provide Contact Center Infrastructure Services.

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Deutsche Telekom Contact Center Reviews

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Showing 2 Deutsche Telekom reviews
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Deutsche Telekom review by Administrator in Computer Networking
Administrator in Computer Networking
Validated Reviewer
Review Source

"It's got better"

What do you like best?

The friendly and quick support these days is steps up from waiting in line for hours.

What do you dislike?

You can't skip a lot of the annoying questions when you call... You can't just call and reach someone immediately.

What business problems are you solving with the product? What benefits have you realized?

We've figured out several problems with internet connections with their help

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Deutsche Telekom review by User in Banking
User in Banking
Validated Reviewer
Verified Current User
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"Great product that enhances the customer's experience."

What do you like best?

They have great functionality in their business process. The contact center themselves streamlines the whole process and makes everything run smoothly.

What do you dislike?

I had an issue with wait time but other than that there were no major dislikes. Wait time is something that everyone has to deal with.

What business problems are you solving with the product? What benefits have you realized?

Trying to generate the right amount of business. The benefit that I have realized is the personal attention given.

What Telecom Services for Call Centers solution do you use?

Thanks for letting us know!
Kate from G2 Crowd

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