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DialogTech

DialogTech

4.3
(309 reviews)

Powered by AI, DialogTech attributes and analyzes consumer calls, showing agencies and enterprise marketers exactly how these conversations impact the customer journey. We provide the actionable data needed to generate more calls at a lower cost, understand what is being said on calls with your customer, personalize call experiences, and drive revenue.

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DialogTech Features

Call Analytics

Call Recording - Conversation Intelligence

Records sales calls and facilitates playback

79%
(Based on 8 reviews)

Machine Learning - Conversation Intelligence

Utilizes machine learning technology to analyze recorded sales calls

91%
(Based on 5 reviews)

Call Analysis - Conversation Intelligence

Analyzes or facilitates the analysis of recorded and stored sales calls for insight

76%
(Based on 7 reviews)

Lead Qualification - Conversation Intelligence

Leverages analytics to qualify and score calls in real time

80%
(Based on 6 reviews)

Phone Number Management

Local Phone Numbers

Generate phone numbers native to a target location

93%
(Based on 41 reviews)

Toll-Free Numbers

Create toll free numbers for tracking purposes

92%
(Based on 43 reviews)

Port Existing Numbers

Transfer existing numbers into the call tracking system

86%
(Based on 25 reviews)

Agent Performance Management

Customer Scoring - Conversation Intelligence

Leverages technology to rate or "read" recordings to determine the impact of sales calls

88%
(Based on 5 reviews)

Speech-to-Text - Conversation Intelligence

Transcribes sales calls from speech to text

76%
(Based on 5 reviews)

Artificial Intelligence - Conversation Intelligence

Utilizes artificial intelligence technology to discover insights within recorded sales calls

Not enough data available

Tracking

Visitor & Keyword Tracking

Record which campaigns and landing pages are converting into phone calls

90%
(Based on 35 reviews)

Dynamic Number Insertion

Assign a unique tracking number to each visitor

90%
(Based on 37 reviews)

Multi-Channel Call Attribution

Decipher which marketing channels are converting and most effective

90%
(Based on 28 reviews)

Analytics

Call Data

Provide the representative with caller data upon receiving a phone call

89%
(Based on 43 reviews)

Call Recording

Offer the ability to capture and replay a conversation for further information

89%
(Based on 35 reviews)

Advanced Reporting

Prepare detailed reports regarding call data by source, keyword, or landing page

85%
(Based on 36 reviews)

Call Routing

IVR

Direct a phone call without the need for a human representative, but instead a voice responder

89%
(Based on 27 reviews)

Call Scheduling

Route calls based on the time of the day to reach the proper representative

92%
(Based on 27 reviews)

Geo-Routing

Route calls based on location to reach the proper representative

87%
(Based on 20 reviews)
DialogTech
4.3
(309 reviews)