Want to see who topped the 2019 Best Software Awards?
Dialpad

Dialpad

4.0
(168 reviews)
Optimized for quick response

The business phone system with the simplest, most elegant interface you've ever experienced.

Work for Dialpad?

Learning about Dialpad?

We can help you find the solution that fits you best.

Dialpad Features

Basic Communication

Phone Calls

Enables users to place phone calls over the internet.

89%
(Based on 66 reviews)

Video Calls

Enables users to place video calls over the internet.

72%
(Based on 15 reviews)

Instant Messaging

Enables users to send instant messages over the internet.

89%
(Based on 52 reviews)

Screen Sharing

Enables users to share screens over the internet.

80%
(Based on 12 reviews)

Conference Calls

Enables multiple users to make phone or video calls over the internet at once.

88%
(Based on 36 reviews)

Desk-to-Desk Calls

Enables users to contact one anothers through mobile phones and landlines.

88%
(Based on 38 reviews)

Calling

Record Calls

Records calls for future reference.

77%
(Based on 19 reviews)

Generate Location

Generates an area code local to where the user is calling to increase likelihood of pick-up.

75%
(Based on 14 reviews)

Call Types

Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.

85%
(Based on 21 reviews)

Click-to-Call

Gathers contacts from integrated tools, allowing users to call with one click.

83%
(Based on 26 reviews)

Advanced Features

Hold Music

Offers users the option to play music for contacts who are on hold.

89%
(Based on 40 reviews)

Automated Attendants

Offers users the option to set up an automated attendant to field calls and information when employees are unavailable.

85%
(Based on 28 reviews)

VOiP Number

Offers users a unique number that can be dialed from anywhere.

93%
(Based on 48 reviews)

Contacts

Personalization

Retains a log of extraneous contact information such as timezone and contact engagement.

77%
(Based on 23 reviews)

Information Locater

Finds and opens saved contact information for reference at the time of a new call.

86%
(Based on 18 reviews)

Record Prospect Data

Allows users to denote which contacts they believe are prospective customers.

85%
(Based on 13 reviews)

Access

Software Pairing

Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365.

87%
(Based on 37 reviews)

Browser Extension

Allows users to download the tool along as an extension to their browser of choice.

88%
(Based on 34 reviews)

Individual Download

Requires users download the software on its own.

90%
(Based on 47 reviews)

Insights

Notes

Allows users to take notes during or after the call for future reference.

76%
(Based on 13 reviews)

Daily Summary

Delivers users a daily summary of activity.

78%
(Based on 16 reviews)

Automated Voicemails

Sends automated voicemails to prospective clients who fail to answer.

78%
(Based on 18 reviews)

Automated Emails

Sends automated emails to increase engagement with prospective clients.

84%
(Based on 14 reviews)

Sorts Prospects

Organizes contacts based on probability of success.

91%
(Based on 8 reviews)
Dialpad
4.0
(168 reviews)