Incredibly easy to set-up and really cost effective. The apps work on both iOS devices and Android with the exception of a few glitches. Audio is great and the customization is decent. The transition was easy, as was the set-up (we have added Billing, Sales & customer Service to our accounts - and this has helped with call routing immensely). The best part is that the calls get routed through to our devices!
We have run into a few glitches when using with other applications and is a little buggy when integrating with bluetooth in the car. However, we have seen great improvements over the past month.
Take the time to set this up right the first time - utilize the tools available to get the best bang for your buck - you won't be disappointed! Dial pad support is getting better all the time and they seem to really care how their system is working for you and what they can do better. This has been the best support.
We are a small business and our key players are always on the go - this enables us to transition from devices (PC to phone to car). This has allowed us to be available to our clients and provide great customer service. We have finally gotten rid of all LAN lines - and this has been a fantastic and easy change. We can message and even record conversations.