Dialpad

(107)
4.0 out of 5 stars

The business phone system with the simplest, most elegant interface you've ever experienced.

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Showing 106 Dialpad reviews
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Dialpad review by <span>Joe P.</span>
Joe P.
Validated Review
Review Source

A decent service - when it works!

Reviewed On
Validated Review
What do you like best?

The dialling interface is very easy to follow, and pulls through calls from address book

What do you dislike?

It is very intermittent with connecting your calls through, and the connection to mobiles is often poor

What business problems are you solving with the product? What benefits have you realized?

It does allow us to connect globally without having a special SIM or a big mobile bill

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Dialpad review by User in Information Technology and Services
User in Information Technology and Services
Review Source

It works most of the time!

Reviewed On
Validated Review
Verified Current User
What do you like best?

super easy to use - making outbound calls is quick and painless

What do you dislike?

calls drops, sometimes the volume cuts out

What business problems are you solving with the product? What benefits have you realized?

we use dialpad as our go-to phone/calling source. it's nice to be able to dial outbound calls through our computers, as opposed to using cell phones or landlines for our entire team.

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Dialpad review by User in Financial Services
User in Financial Services
Review Source
Validated Review
What do you like best?

I liked the app and it showing to my cell phone who was calling so I could answer even if I wasn't at my desk.

What do you dislike?

As an organization, we did not have good enough internet at all of our locations. Bandwidth was a real problem for us.

Recommendations to others considering the product

Make sure you have high quality consistent internet for all users, not just the IT test locations.

What business problems are you solving with the product? What benefits have you realized?

We really hoped this would be the right phone system to meet our needs. Had all of our locations had consistent high quality internet, this probably would have been a viable solution for us.

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Dialpad review by <span>George A.</span>
George A.
Validated Review
Review Source

It's ok but pretty temperamental

Reviewed On
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What do you like best?

When it works it's good, it's very simple to use on your laptop or mobile phone

What do you dislike?

unreliable service, often experience choppy audio or calls dropping out completely

Recommendations to others considering the product

Ensure that it is setup correctly otherwise you will encounter issues with audio and connections

What business problems are you solving with the product? What benefits have you realized?

Calling multiple different countries

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Dialpad review by <span>Duran C.</span>
Duran C.
Validated Review
Verified Current User
Review Source

Dialpad has been good enough

Reviewed On
Validated Review
Verified Current User
What do you like best?

The integration apps to allow on computer or smart phone

What do you dislike?

Navigation menu....lack of Bluetooth intergration

Recommendations to others considering the product

None

What business problems are you solving with the product? What benefits have you realized?

Fraud over VOIP

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Dialpad review by User in Internet
User in Internet
Review Source

Innovative and Easy, but also Touchy

Reviewed On
Validated Review
Verified Current User
What do you like best?

The interface and ease of use with the Dialpad software is astounding. The ability to text through the software as well as save and manage contacts is a major plus as well

What do you dislike?

The call quality and connections can be tricky sometimes

What business problems are you solving with the product? What benefits have you realized?

Connecting with customers and having a quick and easy way to reach all sales representatives

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