What do you like best?
Digital River includes few e-commerce platforms and I used ShareIt and MyCommerce(RegNow) services only. Both services were used to get payments from the customers for the products and services. We used RegNow as main affiliate channel and the ShareIt -- as main payment system during the years. On the RegNow, I very like the product license keys delivery configuration option. This is an unique one and very flexible. On ShareIt platform I like the shopping cart customization possibilities. It allows to create really custom shopping card and assign it to selected regions and countries.
What do you dislike?
On RegNow I do not like the product configuration options. WHen you need to setup a new product in the control panel you had to apply a lot of options which you do not need and which you do not like to use. It occures because of catalog listing requirements to have the product listed in the catalog and to look it good. But if yo do not like to list the roduct in public catalogue you have to fill in all these options becuase most pf them are required.
On the ShareIt platform I do not like some limitations for the payment types which are supported, For example we can not offer to our clients from USA the ACH or bank wire transfers. Also, the processing of the Purchase Order is not convenient enough.
Recommendations to others considering the product
Try different e-commerce services offered by Digital River, each of them has unique features and options. We have to use few services in the same time to cover all our requirements in the tools and features.
What business problems are you solving with the product? What benefits have you realized?
As a software developer company we need to sell our products world wide and we can not do it properly on own side. The e-commerce platforms from Digital River helps us to organize working with the clients, resellers and affiliates in confortable way.