What do you like best?
Very easy to use and teach new employees on. We had a touchscreen computer so the ease at which we could just hit buttons that were well organized made the process very fluid. The interface is very intuitive.
What do you dislike?
I did not find the software to be very customizable. Not that it was necessary, but some freedom to use our logo or move things around like widgets would have made for a positive experience for our employees.
Recommendations to others considering the product
This product is easy and straight forward, make sure you organize it in the best way for your company.
What business problems are you solving with the product? What benefits have you realized?
Strengthening communication between the front and back of the house with ease. The buttons and intuitive user experience made it so that mistakes were better avoided on tickets sent to the kitchen.