What do you like best?
A non-intimidating user-interface that can easily be used by Attorneys and Paralegals. Also the ability to create productions "on-the-fly" with a few simple clicks, as well as instantly creating load files for very popular document review platforms. Unlike other platforms, DISCO's UI isn't clunky with a lot of information on the screen at once, that can confuse the user. The company advertises this platform as a product created by Attorneys for Attorneys. As a user of so many platforms, I think the company hit the nail right on the head with this one.
What do you dislike?
Lacks a number of additional features that some power users and project managers find useful. Better QC (Quality Control) features would be great. I also feel that there is a small learning curve associated with using this platform, being that the user interface is very unique. However, after using so many platforms, dating back to the year 2006, DISCO is by far one of the easiest review platforms to use. One can tell, when an attorney doesn't ask for help when using it.
Recommendations to others considering the product
Call to ask for a demo and ask the sales executive if you can use sample data from the firm.
What business problems are you solving with the product? What benefits have you realized?
The ability to handle and manage incoming and outgoing productions without the need of going to an outside vendor for help. For instance, incoming document productions can be ingested using DISCO easy to use ingestion tool . For outgoing productions, all it takes is to, isolate the documents needed, set the bate stamping, click a few more settings, and press submit. This saves a lot of time and money, by not needing to go an outside vendor for productions help at all.