DiscoverOrg

DiscoverOrg

(845)
4.4 out of 5 stars

DiscoverOrg provides accurate, integrated, and actionable sales and marketing intelligence - including in-depth company, contact, org charts, and buying trigger data.

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DiscoverOrg review by <span>Sam M.</span>
Sam M.
Validated Reviewer
Verified Current User
Review Source

"Data is suspect"

What do you like best?

They have a good amount of direct dial phone numbers in their database.

What do you dislike?

We employ a strategy that requires us to define users of different software systems. We have segmented audiences for 3 different widely known and highly adopted software platforms, and found that a overwhelming majority of these contacts do not, in fact, use the software indicated by DiscoverOrg. DiscoverOrg is useless to us, and we are stuck with an expensive platform we don't use.

Recommendations to others considering the product

Make sure you read the fine print - there is no 1 year-out, and if your strategy changes this can be an expensive burden for your sales organization.

What business problems are you solving with the product? What benefits have you realized?

A slough of inaccurate data has rendered DiscoverOrg useless for our current sales strategy, and now we are stuck in a contract with an expensive product that we cannot use. DiscoverOrg is unresponsive to our plea, and this saps a large portion of our budget. I inherited this software in my position, and am now at the mercy of my predecessor's decision.

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DiscoverOrg review by <span>Larry K.</span>
Larry K.
Validated Reviewer
Verified Current User
Review Source

"Terrible Data, Even Worse Customer Service, Management is Delusional - avoid at all costs"

What do you like best?

they have a good sales pitch - seems too good to be true. and it was. reality was nothing close to the sales pitch.

What do you dislike?

the data contains a high number of invalid emails and even worse, spam traps. use of this data is very dangerous as it will destroy email delivery for your domain. avoid at all costs. A small test on a test account got promptly suspended by spamcop due to hitting an email trap.

Recommendations to others considering the product

ceo and head of data have lost their marbles. they believe the data is accurate despite SMTP server logs showing "ADDRESS NOT FOUND" etc. complaining about data yields demands that we meet with their support team to talk about how great their data is. avoid at all costs.

What business problems are you solving with the product? What benefits have you realized?

we are unable to use any of this as the data is extremely dangerous to use. it is therefore of zero utility. and in fact, it took a few days to verify how bad this product is, so it wasted several days of time and thus produces negative value. this product doesn't offer any free trial so it is impossible to verify their claims until after you purchase.

What Sales Intelligence solution do you use?

Thanks for letting us know!
DiscoverOrg review by <span>Andrew J.</span>
Andrew J.
Validated Reviewer
Verified Current User
Review Source

"Terrible Customer Success. "

What do you like best?

We enjoyed our onboarding and the knowledgeable sales rep that we had.

What do you dislike?

Once we signed the 1 year deal with DOrg - everything changed. Be ready for a price hike after your contract and the insanely high price for any additional new hire you bring on during the year. Once you tell DOrg you are terminating and will not renewing - they will turn off your team's ability to export contact even if you have time left on your contract (this is a fine print in the hyperlinked EULA they hide in the contact). Beware.

Recommendations to others considering the product

I would avoid. Zoominfo and Insideview have been much easier to work with and with more contacts - and we were able to get both for the same price as our renewal.

What business problems are you solving with the product? What benefits have you realized?

We looked at DOrg to start our outbound sale campaigns.

DiscoverOrg review by <span>JC Q.</span>
JC Q.
Validated Reviewer
Verified Current User
Review Source

"Stellar prospecting tool "

What do you like best?

DiscoverOrg is the key component to prospecting and obtaining information on certain companies across the globe. The ability to search by region, vertical/industry, employee count or revenue give my team access to a myriad of contacts.

What do you dislike?

It would be helpful to add more of the smaller companies (100+ employees). We work with a lot of start-up's and having access to their contacts would be huge in our prospecting process. The search feature only allows users to choose from whats on their autocomplete, rather than being able to just search and see a list of results.

Recommendations to others considering the product

As previously stated, DiscoverOrg provides a myriad of prospecting capabilities. The ability to search using different filters makes the process more streamline and less frustrating. My favorite is search by the company's "technologies", for example "using Hadoop, Elastic, AWS etc." this gives us insight to which specific technologies that segment is using which helps us tailor our messaging.

What business problems are you solving with the product? What benefits have you realized?

Our company is fortunate enough to have inbound inquiries, yet a sales organization cannot solely rely on these methods. Outbound prospecting is as crucial to gaining leverage within our industry and making sure we proactively reach out to all potential customers. DiscoverOrg gives us the ability to import contacts directly into Salesforce, which saves a lot of time and tedious input.

DiscoverOrg review by <span>Jonathan F.</span>
Jonathan F.
Validated Reviewer
Verified Current User
Review Source

"The best at what they do"

What do you like best?

Detailed contact data that is updated on a regular basis. Many other databases have outdated information that proves to be wildly incorrect. We've not had that issue with DiscoverOrg.

What do you dislike?

The scope of companies they research tends to be weighted on the large end. We've been told by our account rep that they prioritize research requests from larger clients like Google which can push our needs to the back of the queue.

Recommendations to others considering the product

It's expensive - no question. But if you are struggling to identify company information and contacts quickly and reliably, then DiscoverOrg can be worth the investment. Understand going in that they won't have every company you want, but if you work with your account rep to get your research requests prioritized, you can find a lot of value. Start with a few datasets and grow once you know who you want to be in touch with.

What business problems are you solving with the product? What benefits have you realized?

The most challenging part of lead gen for us is finding the right people to begin a conversation with. DiscoverOrg does this work for us for the companies they have profiled.

DiscoverOrg review by <span>Cameron C.</span>
Cameron C.
Validated Reviewer
Verified Current User
Review Source

"outstanding sales intelligence solution for our outbound efforts"

What do you like best?

DiscoverOrg has been a great marketing and sales intelligence solution for myself and the rest of our sales development team. DiscoverOrg has allowed me to accurately identify specific accounts and prospects to outreach to regarding our solution. The solution has significantly impacted my Account-Based Sales/Marketing methodology with access to the right information (intelligence) for my outbound efforts. With the acquisition of RainKing, DiscoverOrg is clearly the leader in the sales intelligence industry and I wouldn't search anywhere else for another solution.

What do you dislike?

There isn't much to dislike with a solution like DiscoverOrg that is focused on enabling sales and marketing teams with the most accurate prospect information. It would be great if they built in a sync with CRMs to identify when accounts and prospects are already within your CRM ecosystem.

Recommendations to others considering the product

Phenomenal product for identifying accounts and prospects to outbound to for your services.

What business problems are you solving with the product? What benefits have you realized?

DiscoverOrg is providing our sales team with access to the most accurate account and prospect data for our outbound efforts in driving meetings and closed business. The solution is certainly increasing our connect rates and interactions with prospects.

DiscoverOrg review by <span>Christen D.</span>
Christen D.
Validated Reviewer
Verified Current User
Review Source

"Great Prospecting Software for Marketing & Sales"

What do you like best?

This software has many informational fields to create targeted prospect lists based on role, industry, company size by employees or by revenue.

What do you dislike?

Some of the contact data is not as up to date as sold with many people no longer at the company or not tagged as in the right role. In addition, while the software is sold as an "opt in" with permission, it is clear that some contacts are not aware they are on a targeted list.

Recommendations to others considering the product

Consider this product if you are looking for ways to jump-start lead generation efforts within marketing and sales. I like how the software allows you to create prospect lists by industry, role and company size. However, be aware that although contacts have opted in to a list, they have not necessarily opted in to your marketing or sales list.

What business problems are you solving with the product? What benefits have you realized?

We were launching a new brand and had to build a marketing program from scratch - as we didn't have a marketing list or prospect list to start lead generation email marketing efforts. Although we sent quite a few emails to large lists in the beginning, we have realized higher than average email open rates and click throughs, so we are very pleased with the engagement from contacts within the program.

DiscoverOrg review by <span>Gregory G.</span>
Gregory G.
Validated Reviewer
Verified Current User
Review Source

"Large, easy to navigate prospect database "

What do you like best?

Easy to save and sort prospects

Plethora of advanced search options

Compatibility and ease of use when uploading to CRM

They have the "right" contacts - decision makers from multiple areas of the business

Mulitple subscription options based on what your target market is

Frequent organizational triggers provide talking points and awareness to organizational initiatives

Customize-able alerts

Seamless integration with Salesforce allowing you to view information without navigating to other web pages

What do you dislike?

Occasionally outdated or incorrect technologies

ERP information often includes products no longer used at that organization

Occasional slow performance

What business problems are you solving with the product? What benefits have you realized?

DiscoverOrg allows me to grow my prospect base with majority accurate information. I'm identifying the correct people at organizations that I should be prospecting to. It also allows me to confirm accounts already in our system have the right contacts we should be reaching out to.

DiscoverOrg review by <span>Michael D.</span>
Michael D.
Validated Reviewer
Verified Current User
Review Source

"Fantastic Fortune 1000 and Alexa 5000 contacts"

What do you like best?

DiscoverOrg BY FAR has the best contact information I've ever seen for the biggest companies in the U.S. BY FAR. One time, a senior security staff member was upset with me because I had his direct line. It's a testament to the quality of data you're receiving. Someone who goes to great lengths to remove all information on themselves online still shows up in DiscoverOrg with high-quality data.

What do you dislike?

Very little. I'm very impressed by both the platform and the support at DiscoverOrg. Sometimes the data can be stale, but by no means as stale as the other data providers. The platform can be difficult to navigate and slice/dice data because of the sheer volume of information provided. Once, I had a hard time connecting with the support team and had to wait on hold for a while, but other than that the Support team was very helpful in returning my calls and emails!

Recommendations to others considering the product

Be sure to clearly understand your objectives before considering this platform. It's not cheap!

What business problems are you solving with the product? What benefits have you realized?

We're successfully scaling our Enterprise team because of the data provided. Direct lines. Direct emails. All great data! Our issue with other data providers has been solved (specifically for the Fortune 1000 and Alexa 5000 companies) and our productivity is higher than ever! We've been able to focus our efforts on the Enterprise team on higher-priority accounts.

DiscoverOrg review by User
User
Validated Reviewer
Verified Current User
Review Source

"CHECK YOUR END USER LICENSE AGREEMENT BEFORE YOU SIGN"

What do you like best?

The user interface is plain, simple, and easy to use

What do you dislike?

1) This company put caps/limits on specific features when there was no caps or limits on those features when we signed our contract

2) Upon the expiration of our contract, DiscoverOrg instructed that we must delete all data from our CRM that we accumulated over the contracted period - all names and contact information, REGARDLESS of whether we had made contact with individuals and had obtained copious notes from our discussions. (In essence, "keep using our service and paying us or we're taking back everything you paid for")

3) Problem resolution could take anywhere from days to weeks (even to get an answer via email), i.e. being blocked from data that we were subscribed to, errors in the system, etc.

4) "Bullseye" campaign we paid for which is an online survey for our target market resulted in a bunch of inaccurate data. Example: Survey questions would be, "are you using XXX technology." In following up with the same person who answered yes, that person would state that they are not even familiar with xxx technology. Survey results were unusable.

What business problems are you solving with the product? What benefits have you realized?

We were looking to obtain accurate and intelligent data.

DiscoverOrg review by <span>Mysty L.</span>
Mysty L.
Validated Reviewer
Verified Current User
Review Source

"So far so GREAT!"

What do you like best?

I love the news feed feature that allows you to receive company alerts and updates about trends in your industry. It makes it easy to know good talking tracks with companies.

What do you dislike?

I don't like that how my account is setup I'm not able to view all contacts in all departments. Sometimes my contact person falls outside of the departments we have in our accounts so it'd be nice to have an open view of everything.

What business problems are you solving with the product? What benefits have you realized?

I'm able to quickly dive into accounts with proper contacts as before I was running into a lot of old contacts in our Salesforce system. It would take me endless hours to get into accounts via Linkedin so this tool helps with my efficiency. My major benefit is being able to solve time and get through accounts quickly.

DiscoverOrg review by <span>Rahul S.</span>
Rahul S.
Validated Reviewer
Verified Current User
Review Source

"With DiscoverOrg Research & Lead Generation makes more sense"

What do you like best?

DiscoverOrg provides both qualitative and quantitative data. I uses it as per the requirement. The quality of information is updated & accurate. All related Triggers(scoops) and Bulk export of Data makes most of my operations easy. It delivers the best data. Customer support is also good. Quickly responded while raising research request. Provide Sales and Marketing team best intelligent report.

What do you dislike?

Multiple users cannot login at same time using single ID if need in urgency. Expensive is one part but can be ignore while looking at quality of data. Exporting data some time takes a lot of time.

Recommendations to others considering the product

Yes.

What business problems are you solving with the product? What benefits have you realized?

Triggers(scoops) are really impressive. using Org Chart for Prospecting helped us a lot. While campaigning using bulk exporting is very interesting by applying keywords of targeted audience.

DiscoverOrg review by <span>Alecs L.</span>
Alecs L.
Validated Reviewer
Verified Current User
Review Source

"Has been a great tool so far!"

What do you like best?

The ease of use and validity of the data provided. Everything is packaged in an easy-to-use way. Once you get the initial training, it is pretty easy to get it up and running.

What do you dislike?

I have several prospects in SFDC whose companies are recognized by DiscoverOrg. Many of them hold C level positions, however, they aren't listed in DiscoverOrgs Org Charts.

Recommendations to others considering the product

Decide if the investment is worth it. Do you have the right reps to properly implement the solution and receive the anticipated ROI?

What business problems are you solving with the product? What benefits have you realized?

We are expanding into Enterprise markets and DiscoverOrg helps us leverage potential buying decisions and realizing areas where we can help. We don't sound like just another cold call because we have targeted research and information pertaining to the specific prospects/companies.

DiscoverOrg review by <span>Emad A.</span>
Emad A.
Validated Reviewer
Verified Current User
Review Source

"Amazing Resource. Accuracy of information better than most!"

What do you like best?

Ease of use. Multiple tabulations for saved searches and accessible support. Allows to make corrections. List export is also very useful whereas other platforms do not have that capability. Trustworthy and clear indication using the org structure feature.

What do you dislike?

Limitation of Canadian data and information. No Mobile app (at least I have not been made aware of it).

Recommendations to others considering the product

I would ease the new users into the platform by showing options of how to integrate with social media platforms like LinkedIn. It becomes and indispensable tool when generating leads and verifying accuracy of the information available.

What business problems are you solving with the product? What benefits have you realized?

Breakdown of different technology users with at least 80% accuracy.Search by region and technologies is a BIG PLUS and of course, a benefit.

DiscoverOrg review by <span>Stephen S.</span>
Stephen S.
Validated Reviewer
Verified Current User
Review Source

"They put their money where their mouth is"

What do you like best?

Support is amazing. When I get a bounced email and submit a request they reply within 24 hours almost every time. It's great. Also, the intelligence on each account helps with outreach.

What do you dislike?

The number of recruiters in the database. It makes it difficult to do high volume for an extended period.

Recommendations to others considering the product

How big is their database for the contacts you need? How many people are you going to contact in a day? Is firmographic/technographic/org chart data important to outreach? Does Discover provide the information most important to your messaging?

What business problems are you solving with the product? What benefits have you realized?

We are solving the problem of bad contacts. We quadrupled the number of meetings being set. Granted, we went from not have a database to having one.

DiscoverOrg review by <span>William L.</span>
William L.
Validated Reviewer
Review Source

"Really helps you dig for and find relevant data"

What do you like best?

DiscoverOrg isn't a difficult platform to use. The system is well laid out and easy to understand after a short introductory period. We can access company information that can't be found, or isn't easily found, through public channels. It's a great tool to accessing complete company data. Everything is stored and managed in one concise, so it says us a bunch of time from tracking information down. We can also see contact's LinkedIn profiles, which is very convenient.

What do you dislike?

There isn't much to dislike. It may take some time to get used to at first, since there is quite a bit of data and many options to work with. There are definitely many companies not included that I'd like to see included, so I the database can grow more quickly, that would be nice.

Recommendations to others considering the product

If you're looking for a way to target data in an easy and intuitive way, DiscoverOrg can be a great tool for you. Once you get acquainted with the system, you'll see that searching for data can be a breeze and you may even enjoy digging around and looking for gems. It might seem overwhelming to use at first, be everything will likely make more sense after you use it while.

What business problems are you solving with the product? What benefits have you realized?

We can go right to relevant contacts, which saves time and can greatly improve conversation opportunities. We spend less time researching contacts and can access detailed contact data so we can more precisely tailor our communications for them. We can be more confident speaking to contacts when we know more about them.

DiscoverOrg review by <span>Rick B.</span>
Rick B.
Validated Reviewer
Review Source

"Beware: Questionable Business Practices"

What do you like best?

The product itself is good quality. The contact data is thorough and generally quite accurate. It is easy to search by company, industry and job function. They do let you download information to Excel.

What do you dislike?

We did a one-year contract three years ago without incident. However, this time when our contract expired, they are claiming that since we did not notify them ahead of time in writing that we were not renewing, we automatically were automatically renewed for another year. There was nothing on our contract about this. In fact, the contract (and all of our invoices) specified a one-year contract with date of expiration and date last payment was due. We paid everything on time throughout our contract. Our team did not use the service as much as I hoped so we did not renew. However, on the contract was fine print that indicated there was a EULA on their website. That is their justification for having our account auto-renew for $20k. We are now getting collection calls regarding this. I feel this is a shady business practice and I am very disillusioned with a service that I had positive feelings about. We are putting an inside sales team together and we were planning to re-order DiscoverOrg when that was in place. Now that will not be happening. It is a good service but make sure you read the off-contract fine print.

Recommendations to others considering the product

I am not sure if they are in financial desperation or if they changed management but I cannot recommend a company that treats customers the way we have been treated after our contract expired.

What business problems are you solving with the product? What benefits have you realized?

It is useful for creating target account lists. Our sales people also used this to find other appointments in the vicinity when they had to travel somewhere for a project.

DiscoverOrg review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"So far sales loves it!"

What do you like best?

The ease of implementation is surprising and so far sales is raving about the accuracy of the phone numbers.

What do you dislike?

Some data restrictions are still there - for example they told us we'd have full access to a certain fields, yet for some reason they aren't available for mapping yet??? So we can't get them into SFDC or score off of them. Super disappointing. Also make sure you get the webhook - my rep told me I didn't need it when trying to get the deal closed, however you totally do if you want leads to be matched and cleaned on creation.

What business problems are you solving with the product? What benefits have you realized?

From a marketing perspective we are solving the fact that 75% of our leads that were sent over to sales needed some kind of cleaning - now we can reduce the amount of junk getting over to them. Ultimately saving sales time and helping get better data on what outlets are actually producing solid leads.

DiscoverOrg review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Great Extension / Plugin Capabilities"

What do you like best?

DiscoverOrg integrates seamlessly with our CRM, Salesforce, allowing our team to prospect with ease. Having the extensive amount of information found in DiscoverOrg at your fingertips clearly shows which information matches / does not match between your CRM and their Database. Also, having DiscoverOrg's chrome extension makes viewing organizational structure easy, and is a great reference when evaluating individual companies/departments.

What do you dislike?

When working with smaller companies data is less abundant and fewer prospects have direct phone lines/email addresses listed. Often when using the "Broad Search" feature within the Salesforce extension, I am unable to find what I am looking for and resort to other sources.

Recommendations to others considering the product

Continue to work with your Contacts to increase list size. Packaging options for products are a bit confusing, and the normal package should have a bit more visability into the C-Level Suite.

What business problems are you solving with the product? What benefits have you realized?

Using both the organizational structure and triggered email alerts for market activity, our sales team has been able to glean valuable information and insight into companies that are making vendor changes. This allows us to enter into a sales conversation in a timely manor.

DiscoverOrg review by <span>Michael M.</span>
Michael M.
Validated Reviewer
Verified Current User
Review Source

"Technology users and decision-makers"

What do you like best?

DiscoverOrg keeps its lists up to date, there is a way to report incorrect emails/leads, they have a team org chart which is often helpful, and they seem to constantly expand their data set. It's also easy to create a list and export a large report with email addresses.

What do you dislike?

The new UX, especially the advanced filtering needs some work - advanced searches (i.e. Boolean) can be challenging. The data quality is good but can be better - particularly the IT technologies that the contacts use - these can be incorrect at times.

Recommendations to others considering the product

As a marketer, I would test out DiscoverOrg to see if it will pull the data that you really need - like technologies used, geographies, etc.

What business problems are you solving with the product? What benefits have you realized?

Needed a reliable, continuously refreshed list of IT buyers and users for account intelligence and marketing efforts.

DiscoverOrg review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Discover a better way to build your pipeline"

What do you like best?

DiscoverOrg provides an excellent way to identify prospects, their contact info, and titles to determine who to reach out to. It is very easy to search for companies based on employee count, industry, and location which allows for specific targeting efforts. Additionally it saves a tremendous amount of time by not having to search LinkedIn, test email addresses, and have to go through gatekeepers and/or company directories to reach a prospect.

What do you dislike?

I have found that there is more outdated or incorrect contact information that you would expect (bad phone numbers, email addresses that bounce, people who no longer work there, etc). While there are thousands of companies in the database I do sometimes find some that are not. Additionally for many companies there is only one or two contacts whereas some have almost the entire organization! It would be great if the database of employees could be more consistent.

What business problems are you solving with the product? What benefits have you realized?

DiscoverOrg saves our teams a tremendous amount of time when prospecting and identify contacts. It allows us to verify inbound leads to learn more about our prospects while also providing an excellent means to contact additional employees at an interested company. It has lead to increased appointments, pinpointed targeting, and more valuable conversations with decision makers.

DiscoverOrg review by <span>Josh W.</span>
Josh W.
Validated Reviewer
Verified Current User
Review Source

"Good, could be great"

What do you like best?

The connection with CRM saves a TON of time creating accounts, mapping buying committee and providing general insights into target accounts.

What do you dislike?

The average CMO is in their role for 18 months, marketing coordinators, directors, etc are in their roles an even shorter amount of time. Many times it's tough to source accurate contact data as people are moving so frequently.

Recommendations to others considering the product

If you are targeting high growth companies, you will likely see gaps in data, however, if you sell in the mid market to enterprise, you will find DO to be a great tool.

What business problems are you solving with the product? What benefits have you realized?

Target account planning. The greatest benefit to our org has been time savings when DO has the data we need.

DiscoverOrg review by <span>Cynthia B.</span>
Cynthia B.
Validated Reviewer
Verified Current User
Review Source

"Cold Calling"

What do you like best?

I love the ability to be able to read the job description of the person I am calling before I call them.

What do you dislike?

I have looked up some Companies but have not been able to see information because it is locked. I feel that if we have been a customer for this long we should be rewarded with new leads and not charged for them.

Recommendations to others considering the product

Everything you need at your fingertips!

What business problems are you solving with the product? What benefits have you realized?

Ability to find the new contact when existing one is no longer with the company. I have been able to find the right contact so that I can get a quote out and eventually get an order.

DiscoverOrg review by User in Computer & Network Security
User in Computer & Network Security
Validated Reviewer
Verified Current User
Review Source

"From unknown to beyond expectations! "

What do you like best?

DiscoverOrg is definitely a staple for my everyday business requirements. The fact that I am able to login and easily find the Company information I am looking for drastically reduces my time doing research. The interface is easy to use and integrates smoothly into our Sales Force. Most importantly, the information is ACCURATE and detailed. Two thumbs up!!

What do you dislike?

As DiscoverOrg grows, I look forward to seeing a wider range of Companies listed. Sometimes I do log on and am unable to find the company I am looking for. Also, I am unaware of when a contact within an organization is updated. Is there a way to see how long they have been in that position/ with the Company?

Recommendations to others considering the product

Give it a try, you won't be disappointed, great for Sales Development!

What business problems are you solving with the product? What benefits have you realized?

The major issue DiscoverOrg solves for would be cutting in half the time it takes me to research and input a contact into our CRM. With a click of a button I can seamlessly upload, Company info, names and titles to our system. This cuts my data entry time in HALF! This is my go too for my everyday work!

DiscoverOrg review by <span>Mallory T.</span>
Mallory T.
Validated Reviewer
Verified Current User
Review Source

"Super helpful tool, not sure we are fully utilizing"

What do you like best?

Super helpful tool, not sure we are fullly utilizing all of the capabilities. My understanding is that there are different types of licenses and seats that you can get with access to different types of information. It seems like a extremely powerful tool, it would be helpful to have some sort of training to ensure that we were taking advantage of all the capabilities.

What do you dislike?

Not much. Training would be helpful to ensure we are getting the most out of the tool.

Recommendations to others considering the product

The org charts are super helpful for account based selling

What business problems are you solving with the product? What benefits have you realized?

It has been helpful from a sales enablement perspective. Our sales team solutions consultant suddenly generation have access to it.

DiscoverOrg review by <span>Tabitha L.</span>
Tabitha L.
Validated Reviewer
Verified Current User
Review Source

"DiscoverOrg Experience"

What do you like best?

The organization chart is great and the company profile detail is extremely helpful for what I do. The response time for inquiries on information is pretty quick as well.

What do you dislike?

Sometimes, the contact my company receives are outdated. So, when we do a mass pull, we can't confirm if all contacts are still employed etc.

Recommendations to others considering the product

Great resource to use for HR contact research.

What business problems are you solving with the product? What benefits have you realized?

DiscoverOrg offers us corporate addresses, as well as contact address for those we have in our system, but might have missing information given. We are also able to look for prospects through the organization charts as well.

DiscoverOrg review by <span>Rick S.</span>
Rick S.
Validated Reviewer
Verified Current User
Review Source

"Great product for targeted market"

What do you like best?

DiscoverOrg has provided our SDR team with direct access to a large number of our target contacts at a high percentage our target accounts. While it doesn't provide every account possible - understandably - the information for the ones there are accurate and effective. The synchronization capabilities with Salesforce are also very helpful. It allows our guys to spend less time with data entry, and more time reaching out to prospects.

The support from the Customer Support team has also been a big reason for the positive experience I've personally experienced. We were a customer of a product that was ultimately purchased by DiscoverOrg. The CSM that worked with us to migrate into the DiscoverOrg system was very helpful, responsive, and built a trust in the relationship which, as the head of sales operations, was critical to enable me to support our decision to purchase DiscoverOrg.

As an update to my previous review, at one point I had some issues with responses to some data quality, once I posted my dissatisfaction DiscoverOrg quickly reached out to see what they could do to fix the problem...and then fixed it. They were extremely eager to ensure I was satisfied and taken care of and that their product was providing us with the highest quality results we could expect.

What do you dislike?

We've pursued accounts that have announced a new project built on our target audience. Unfortunately, by the time we got that alert and reached out to the prospect, they had already gone through their evaluation period and had selected a vendor. The alert of new projects is not helpful if it's that delayed getting to us.

Recommendations to others considering the product

Be sure they include the right types of companies you are targeting. If they do, this is a highly valuable and effective tool.

What business problems are you solving with the product? What benefits have you realized?

We were looking for information on contacts in companies with accurate email, phone numbers, and titles. DiscoverOrg provides that and has allowed my sales team to be more efficient in their prospecting efforts.

DiscoverOrg review by <span>Christopher W.</span>
Christopher W.
Validated Reviewer
Verified Current User
Review Source

"Business Intelligence"

What do you like best?

The company intelligence that I am able to get access to in invaluable. It is a great tool for Business Development specialist. I use it on a daily basis to build company profiles and to gather key data points for my pursuit plan.

What do you dislike?

The "cons" of the tool are something that probably is not an easy fix. There are times when the information is inaccurate based on the organizational structure and there are time when a person maybe not be mentioned in DiscoverOrg but you find them in LinkedIn.

Recommendations to others considering the product

This is a great Business Development tool

What business problems are you solving with the product? What benefits have you realized?

Building profiles and gathering contact information for my target customers.

DiscoverOrg review by <span>Jake G.</span>
Jake G.
Validated Reviewer
Verified Current User
Review Source

"Customer service fell a little short"

What do you like best?

Love the data! I love the fact that we can request more data when its not readily available. Only dislike there is lately we are not getting the responses to those data requests timely or at all so teammembers lose trust.

What do you dislike?

Response back on data requests and why do we always have to call and email our support folks repeatedly to get a response? Not good for what the prices are.

Recommendations to others considering the product

Fix the support and get back to caring about those data requests.

What business problems are you solving with the product? What benefits have you realized?

Expanding our footprint nationally. We are scaling quickly and need access to potential customers nationally to keep pace.

DiscoverOrg review by <span>Joon Y.</span>
Joon Y.
Validated Reviewer
Review Source

"Alright - Mediocre use "

What do you like best?

You can see the managers and org very clearly and they also investigate direct lines for you when you request it. There are more in-depth functions for business development and lead generation, I unfortunately did not utilize everything. They keep the numbers/contacts very updated.

What do you dislike?

There are lots of options on the website. it's hard to see everything in one page, I'd say the UX needs improvement. I also utilized their "investigate" function to get some direct lines of managers, but it wasn't too impressive. They were able to get a few of the direct line, but it was about 2-3 out of the 25-26 names I sent over.

Recommendations to others considering the product

It was similar to Zoominfo but with more functions. I didn't use the features, but apparently you could see projects and people coming off/on jobs. You can also ask them to "research" direct lines for you, I used this function once but didn't get too many numbers from a list of contacts I sent.

What business problems are you solving with the product? What benefits have you realized?

I used it to get direct lines for managers to generate lead and fulfill more info about prospective managers. Apparently there were more ways to use it such as seeing people leave/start their new jobs and ongoing/new projects at companies, but I didn't use this function. The managers and customer success managers at Discoverorg contacted me a lot to utilize their full functions, but I just didn't really have the bandwidth to try it all, I was more busy trying to generate leads and meet managers in person.

DiscoverOrg review by <span>Dave K.</span>
Dave K.
Validated Reviewer
Verified Current User
Review Source

"Easy access to vital business information"

What do you like best?

I like how you can really drill down on your searches. Specifically by job title and technologies used. I also find the Triggers very useful. What used to take us hours on LinkedIn with regards to company and lead research is not down to minutes.

What do you dislike?

Can't really think of anything except that the company sizes always seem to be lower than reality.

Recommendations to others considering the product

Use the trial to evaluate

What business problems are you solving with the product? What benefits have you realized?

Targeted inside sales activities and email marketing. DiscoverOrg allows us to insure that those activities are reaching the right types of people. Saving a lot of time with regards to researching prospect companies and employees.

DiscoverOrg review by <span>Melissa W.</span>
Melissa W.
Validated Reviewer
Review Source

"DiscoverOrg is the answer"

What do you like best?

While most applications provide "miles wide" information we have found that DiscoverOrg is the only application that provides miles deep, accurate, content. I've implemented DiscoverOrg at 4 organizations now - it is the most commonly requested application by my enterprise sales teams.

What do you dislike?

The only battle I have had to fight internally over DiscoverOrg is the cost. Once I have the opportunity to provide a features/benefits review to my Finance team the argument has been quickly won. In one particular case our CFO was dead set against the expense of the item until we took him through a searche for himself. He was astonished with the accuracy!

Recommendations to others considering the product

Do your comparison homework. I have found that many think that a less expensive solution is the answer. DiscoverOrg is worth every penny we've ever spent on it. Again, it is the most commonly requested application that I have gotten from my sales teams who do not have it but know the value.

What business problems are you solving with the product? What benefits have you realized?

Enterprise decision-making C level contacts and direct reports. We find that we are able to get to the right person far more quickly with DiscoverOrg. My sales team has the confidence that the information provided is accurate.

DiscoverOrg review by <span>Brett F.</span>
Brett F.
Validated Reviewer
Verified Current User
Review Source

"DiscoverOrg's Daily Performance"

What do you like best?

The customer service experience that DiscoverOrg provides is second to none, we always have prompt responses and knowledgable people availible on their end. The best aspect of my experience with DiscoverOrg thus far has been in the ease of use to access the accurate contact level data and pull it back into our systems with the knowledge we have a expert team availible if anything goes haywire.

What do you dislike?

The typical challenge with contact level data is accuracy, but DiscoverOrg provides the highest accuracy I have seen in the space thus far. The only limitations in their product is the project may require me pulling the data out of DiscoverOrg to work with and then place back into my data management system.

What business problems are you solving with the product? What benefits have you realized?

We use DiscoverOrg for both contact level discovery, which has been the most accurate vendor we have worked with, and ABM Sales training initiatives. The dependability of the contact level data let's us move forward in projects with confidence in the baseline data and never look back, which is something that is becoming more and more valuable in today's business.

DiscoverOrg review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"DiscoverOrg is simple to use and a very useful tool for prospecting"

What do you like best?

What I like best about DiscoverOrg is the ability to confirm and source contacts to call out on and prospect. Finding the hierarchy within a company is extremely important in sales prospecting and that's what this tool allows you to do. I also like best how it integrates super well with SalesForce which is our main CRM platform.

What do you dislike?

The user interface is a little annoying to use. Also the information is typically out dated.

Recommendations to others considering the product

Very simple to use, use it in order to discover who are the best points of contact to reach out to in order to help your company prospect and find the best leads.

What business problems are you solving with the product? What benefits have you realized?

How to find the best point of contacts within a company. With this I am able to use my time wisely and not chase after leads that don't make sense.

DiscoverOrg review by User
User
Validated Reviewer
Verified Current User
Review Source

"Clean Data, Good Support, Easily Integrated"

What do you like best?

The data appears to be very clean so far, very few bounces, which is nice. Some of the "direct-dials" still will route to a administrative assistant, but that is probably inevitable.

What do you dislike?

With the RainKing acquisition some contacts who were in the content lists we subscribed to were not available, and required an up in subscription. It caused quite a bit of confusion for our end-users using the tool, as they were constantly confused why they did not have access to the information.

What business problems are you solving with the product? What benefits have you realized?

Having contact information, being able to make sure you have the right information. If you are at an event and someone drops you their name, but you aren't exactly sure you heard them right or got the right information, being able to check it against DiscoverOrg is nice.

DiscoverOrg review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"DiscoverOrg - Great Tool for Enterprise Hunters and Prospectors"

What do you like best?

DiscoverOrg gives you around a dozen company and employee metrics with which to filter your search, which enables you to keep your contact search as broad or as focused as you want. Whether you want Marketing contacts at 50-person companies, or CIO's at fortune 100 companies, there's a good chance DO will have some relevant data to fuel your prospecting.

What do you dislike?

The user interface is a bit clunky and difficult to navigate at first, and it seems that they have focused most of their data collection on large enterprise companies, so if you are looking for SMB contacts, you may be a bit disappointed.

Recommendations to others considering the product

Before you buy, you should get a product demo from DiscoverOrg. I recommend you bring data from a few recent completed sales OR names of accounts you'd like to prospect into and haven't gained any traction. Ask the DO Sales Rep to pull up those accounts, and see if it provides accurate contact data for deals you've recently closed, or gives you additional data for companies you're trying to prospect in to.

What business problems are you solving with the product? What benefits have you realized?

We use DO to find contact info for sales prospecting. Our marketing efforts have been fairly ineffective, so sales representatives and LDR (Lead Development Reps) have to do our own prospecting and find our own leads to make up for the lack of inbound prospects. We leverage Discover Org to compile lists of IT contacts in the verticals we've had the most success with.

DiscoverOrg review by <span>Nick M.</span>
Nick M.
Validated Reviewer
Verified Current User
Review Source

"Extremely effective prospecting tool"

What do you like best?

DiscoverOrg is great for a few reasons. First, and most obviously, it's a great place to find direct contact information for the prospects you need, and it's also a relatively good resource for org charts to figure out the best strategy for an account. All features aside, the best part of working with DiscoverOrg is their willingness and promptness in finding the information you need that they don't have yet. Prospect's phone number invalid? They'll hook you up with the right one in no time. Looking for a specific team at an account, but they're not in the database yet? They'll get right on it for you. These guys have a great product and great people working for them

What do you dislike?

I had to scratch my head for a second here, but there is only one feature that hasn't worked out for me. They have (sort of) built in a connector to various SDR tools, but the functionality is limited. The idea is to be able to add prospects directly to a campaign in another tool, from DiscoverOrg, but for our particular instance, only the first 30 or so sequences (of literally thousands) show up in the drop down menu with no way to search, filter or continuously scroll, and if prospects are imported without being added to a campaign they can be difficult to find again. This should be fixed soon though!

Recommendations to others considering the product

This is a great tool and I wouldn't hesitate to take advantage of it. If you do, be sure to keep up with research requests and ask for the information they don't already have available.

What business problems are you solving with the product? What benefits have you realized?

With DiscoverOrg, we're finding ways to reach out to the necessary contacts to begin and continue conversations with target accounts. Prospecting is historically a very tedious task, but this tool vastly simplifies it to the point of actually being enjoyable.

DiscoverOrg review by <span>Scott S.</span>
Scott S.
Validated Reviewer
Verified Current User
Review Source

"DiscoverOrg, a Culture of Success"

What do you like best?

Good companies are all about the customers they support. GREAT companies however, understand that it all begins with having a rock-solid, sales-driven culture. I have been a loyal subscriber across six years and three positions. DiscoverOrg was a requirement in my executive business plans.

Why, you ask? Well, its equally the quality of the product combined with the quality of their organization - they simply have some of the most dedicated, knowledgeable, helpful, and customer-centric people I have ever met. It is so rare to say that have dealt with a vendor or any company really, where I have not a single negative experience.

The professionalism at all levels, speaks to a culture that is supportive and empowering. This translates to everyone, from leadership, through sales, support, and research caring about the role that the play in each other mutual success, and that of the company, and its clients. This has been a constant from day one, despite their incredible growth.

I chose to focus on the people first, because clearly, they do as well!

The product that DiscoverOrg puts out is second to none. Period, I have tried all of the major vendors of data (and we all know who they are), not one compares - even if looking only at their data accuracy. But if you are investing in DiscoverOrg only for the data, you most likely not realizing maximum ROI.

Once you learn how to fully leverage all of the reporting components: the org charts, trigger, OppAlerts, and so on, you will realize maximize your return. Best of all, you`ll be contacting prospects who have pain points, needs, and budget. You`ll see greatly reduced opt-out rates, and your time will be much better focused. Best of all, you`ll close more business and shorten sales cycles!

Happy hunting!

What do you dislike?

They are an expensive investment, but worth it.

Recommendations to others considering the product

Understand the value that each of their offerings represent. Learn which features are most important to your offerings, and then learn how to use them to your greatest advantage. knowing these answers is the secret sauce.

What business problems are you solving with the product? What benefits have you realized?

Over the years I have perfected best practices that have allowed me to use DiscoverOrg`s insight to open doors with targeted accounts. Many are among the nation`s largest and most difficult to penetrate, Including several Fortune 100 companies. I could have never had the level of success that I have, if I was just using a contact 411-type provider, even if they were 100% accurate, 100% of the time.

DiscoverOrg review by <span>Josh L.</span>
Josh L.
Validated Reviewer
Verified Current User
Review Source

"Expensive Mistake"

What do you like best?

Nothing, absolutely nothing. The information is usually sparse, but inaccurate when present.

What do you dislike?

Everything. The product is not at all as advertised. While they claim 95% accuracy, that's only for direct dial numbers. Also, that's for the product as a whole so to get out of your contract you need to show less than 95% accuracy for everyone in the database you've purchased. Even when you run into problems their support folks act like the only issue is that you need training on the product. Training won't provide more phone numbers or more accurate information. The contacts are usually very top heavy as well, meaning lots of C level folks whose assistants you can call, but thinning out considerably when you try to call someone to actually buy something. Also, everything is segmented, spend thousands of dollars and have someone not classified as an IT contact and they won't show up. ZoomInfo is much cheaper and has a lot more phone numbers. It may not be as accurate, but who cares. The org charts are a joke and having looked at the companies we already work with, the org charts in zoominfo aren't close to accurate.

Recommendations to others considering the product

Don't do it. Huge expenditure for an inferior product.

What business problems are you solving with the product? What benefits have you realized?

Zero benefits. We have other products we use that do the same thing better, so the only thing we've received from discoverorg is frustration.

DiscoverOrg review by <span>Kate S.</span>
Kate S.
Validated Reviewer
Verified Current User
Review Source

"Crucial – Timely - Accurate – Informative"

What do you like best?

Provides the information I must have.

The Org Charts are extremely valuable.

The LinkedIn Profile feature is helpful, especially “Viewers of this profile also viewed”

The ability to track companies and people and receive “Triggers” email updates specific to my interests

The responsiveness of the team when I need help on finding specific information

The new UI is very easy to use.

The search capabilities are fantastic when I am targeting a specific title or planning an event

Geolocation for planning trips is a great timesaver

Technologies are very handy

Similar companies is a great lead builder

What do you dislike?

What do you dislike. Honestly nothing comes to mind.

Maybe the maps could be a little easier to use, but in combination with my map program it works.

Recommendations to others considering the product

Learn to use all the tools well and attend the webinars provided

What business problems are you solving with the product? What benefits have you realized?

I believe my “likes” speak to the business problems I am solving.

The biggest benefit is the amount of time saved from ‘Hunting” for all the information they provide. Which we all know is almost impossible to find!

DiscoverOrg review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"It's like a BDR for some of your accounts"

What do you like best?

The idea of DiscoverOrg is awesome. Phone qualified emails and phone numbers for your accounts. This is all information that a good sales person can find through various tools, but when someone else has already put in the work why not use it to accelerate your time to connecting with the person you know holds buying power.

What do you dislike?

DiscoverOrg only has information that is needed on select accounts. So I'm still left opening all accounts and looking to see what information they have or if they have it at all and if they have it great and if not I'm still doing the leg work myself. It would be great if there was a way to tag an account for having DiscoverOrg information available so that I can segment those off for different and quicker processing and then I know that I need to start at square one with all my other accounts. Lots of phone numbers are great and direct lines, but lots of others are just the company general lines which is no more helpful than the information I already have.

Recommendations to others considering the product

Make sure you understand the gap that this is filling and that it isn't benefiting your team entirely as it should. It is like a BDR for your for your team, but if you already have a good BDR team and good data it might not bring the value you expect.

What business problems are you solving with the product? What benefits have you realized?

Sales intelligence tool helping us get correct contact info on more prospects allowing us to spend less time searching and more time talking and targeting.

DiscoverOrg review by <span>Brian F.</span>
Brian F.
Validated Reviewer
Verified Current User
Review Source

"Great product - can't live without"

What do you like best?

All the information is there-not sure there's any other contact intelligence that can play where DiscoverOrg plays.. who reports to who, contact info, tile. can configure alerts for specfic critera by state/area code, zip code etc. this solution is a no brainer for anyone in sales. And they keep imporving it. Also our rep - Ben Croll - is fantastic: very responsive, goes above and beyond - two big tumbs up for him as well.

What do you dislike?

Sometimes alerts are After the fact - hey it happens - just wish they were a little more specific to exactly what was being done.. e.g. "Sources Confirm XZY company has started a 500K initiative around network security.." Ok, that's awesome information.. but if they've already started, would love to know what product they chose.. and if they didn't - would love to know Exactly what facet.."IPS? SIEM? Firewall" etc. Otherwise, service is on the money - highly recoomend.

Recommendations to others considering the product

Dont think - do. Or don't rather! - guss that means the folks I find in Discover Org will have one fewer rep calling them..

What business problems are you solving with the product? What benefits have you realized?

Connecting with those we're targeting.

DiscoverOrg review by <span>Mattia C.</span>
Mattia C.
Validated Reviewer
Verified Current User
Review Source

"Excellent tool that saves a lot of time"

What do you like best?

The import to CRM function makes creating new leads extremely quick and easy, you just press a button on an interesting contact and in seconds they pop up in your CRM, ready to be worked. The data available is pretty reliable and accurate around 95% of the time (could do with more EU contact data, though I know this can be more difficulty to get!)

What do you dislike?

When importing leads to CRM, the software has trouble with special characters (e.g. é, ü), so that a name like Müller will come up as Mller on the CRM. This can be irritating and you have to look out for it and change the names manually. This happens particularly often for me as I am contacting people in Germany, Austria, Spain etc.

The interface is a bit 90's and could do with being modernised

Recommendations to others considering the product

Very good for Sales Development!

What business problems are you solving with the product? What benefits have you realized?

Outbound prospecting can be very slow when looking for email addresses/phone numbers – DiscoverOrg speeds this prospecting process up immensely. This has given me more time to a) increase the number of prospects I contact, and b) spend more time actively working leads once they are in my CRM. This has lead to an increase in the number of interesting opportunities I have uncovered

DiscoverOrg review by <span>Jeannie C.</span>
Jeannie C.
Validated Reviewer
Verified Current User
Review Source

"Discoverorg is my team's top "go to" for Sales Intelligence"

What do you like best?

Discoverorg is not just a tool or vendor, they are truly a business partner. I was an early stage Beta customer and have enjoyed a fantastic relationship for many years. This is my 3rd implementation.

My Team: Likes the Data Quality and Business Intelligence.

Myself: Customer Success manager is very responsive, when I need help, they are on it!

7 years ago I needed a Mid Enterprise Data Set, it didnt exist from any vendor. They listened to my needs and built a data set profiling the Mid Enterprise IT segment.

What do you dislike?

As an admin / manager, I don't use all the search functions frequently. If I had any feedback, it would be that at times I find the search feature isn't intuitive. Again, I'm not a frequent end user.

Recommendations to others considering the product

Discoverorg has the highest Data Quality on the market. Many other features streamline and enable your business. Their customer support and training is the White Glove treatment. Your business really matters to them.

What business problems are you solving with the product? What benefits have you realized?

We are an early stage start up and our biggest challenge is having enough of the right buyer persona / titles to prospect. and develop. The new TEDD data set meets my specific challenge perfectly.

DiscoverOrg review by <span>Brady H.</span>
Brady H.
Validated Reviewer
Verified Current User
Review Source

"Sales Development"

What do you like best?

I love how easy it is to refine your search. I have been able to search in-depth industry searches to track vertical trends and have found specific contact personas with ease.

What do you dislike?

The lack of customer service contacts. A lot of our prospecting is to companies with customer service lines, and specifically, call centers. There has been a lot of contacts I can use, but It would always help to have more.

What business problems are you solving with the product? What benefits have you realized?

The time spent prospecting exclusively with LinkedIn, as well as the difficulty associated with finding direct contact numbers. DiscvoerOrg helps with both of these.

DiscoverOrg review by <span>Mandana M.</span>
Mandana M.
Validated Reviewer
Verified Current User
Review Source

"Manager, Insides Sales Strategy"

What do you like best?

Wow. There is so much I like with Discover.org, starting off with the stellar support we get from our customer success Manager.

1) Our Manager of customer success

2) Quality support and quick response for any needs we have - it's all about their effective internal communication they have, allowing us as customers the feel of seamless support.

3) Quality of data we get from the Discover.org platform & ability to do quick look-ups for business intelligence or company or contacts.

4) Features like: Triggers & Alerts - Very helpful for real-time information updates

What do you dislike?

Nothing to dislike at all from my perspective

Recommendations to others considering the product

When you start a trial, allocate time and use it to experience as much as you can, as it can do more than you expect.

What business problems are you solving with the product? What benefits have you realized?

We avoid the requirement of multiple different cloud/software platforms to do data research, so saving time and money on the back end.

We are able to import directly into our CRM seamlessly and have ability to avoid duplicate creations, saving time and improving quality.

DiscoverOrg review by <span>Kat S.</span>
Kat S.
Validated Reviewer
Verified Current User
Review Source

"Great for Contact Acquisition and Account Research"

What do you like best?

The platform is easy to use from an end-user and administrator point of view. The quality of the information from DiscoverOrg is amazing. Being able to bulk match, look at the org chart within a company and directly import into Salesforce are huge for the teams. DiscoverOrg is constantly releasing new training and product videos and their training manager is great to work with. The level of service provided from my DiscoverOrg team is top notch.

What do you dislike?

The number of Government entities and their employee information is limited. It isn't extremely robust when it comes to different industries and company sizes (number of employees). Research requests are slow to return, if they return.

What business problems are you solving with the product? What benefits have you realized?

We are able to import quality contacts into our Salesforce instance that allows the team to reach out to the appropriate individuals within that company. Being able to research what companies are using for their technology stack is key. Working smarter and not harder using DiscoverOrg and it's internal tools are the biggest benefit!

DiscoverOrg review by <span>Elena A.</span>
Elena A.
Validated Reviewer
Verified Current User
Review Source

"Top Notch Product"

What do you like best?

I have been using DiscoverOrg for a couple of years now and Granted not one tool or person is perfect but DiscoverOrg is a Grade A prospecting database. Anytime, I have a question I get a response very quickly. Matt Shepard and the rest of the team are reliable, smart and helpful. When it comes to utilizing the search engine there is a great amount information on the database and makes my job so much easier. From the Org Charts to filtering for certain job functions and creating lists when I want to work on certain campaigns this tool is a cakewalk. Love it! Wouldn't want to not have it in my daily life.

What do you dislike?

Sometimes you will come across a contact that is not quite updated or a direct phone number won't be available for someone you are prospecting. But, they do make it easy to request them to research target information. Other than that there isn't anything negative I can say about the tool.

Recommendations to others considering the product

DiscoverOrg is worth every penny. The ROI associated with this tool considering how much of the information people get for their prospecting and end up booking meetings or selling to target accounts is undeniable. There are quite a few features and I suggest you take the time to learn it all that way you have a full working knowledge of how to use the database and get your money's worth.

What business problems are you solving with the product? What benefits have you realized?

Rimini Street offers premier support and maintenance to Oracle and SAP customers at a discount of 50% of what Oracle & SAP charge. There's no need for someone to look for budget to purchase our independent support model. We put the money back in the customer's budget so they can fund other projects that are needed to innovate and grow the business.

DiscoverOrg review by <span>Leonardo G.</span>
Leonardo G.
Validated Reviewer
Verified Current User
Review Source

"Excellent Sales and Marketing Tool"

What do you like best?

DiscoverOrg has an expansive database of customers and contacts that we have been trying to gather intelligence and building marketing campaigns to key contacts. The team, especially Christina, are great to work with and very responsive. The application is very easy to use, intuitive, and we were up and running quickly with our marketing campaigns. We have now integrated it with our CRM/SalesForce.com. The sales intelligence and triggers have been very useful and obtaining those reports to identify new opportunities, or new contacts.

The technology segmentation has been a great tool as well to focus on companies and users for sales engagement and marketing.

What do you dislike?

I do wish we were able to share 'saved lists' or searches with other members on the team using the platform, but no complaints. I wish I had more budget to obtain the Europe and Asia database

Recommendations to others considering the product

Be sure to take the time to review the modules and know the segmentation you are looking for.

What business problems are you solving with the product? What benefits have you realized?

We have commenced an aggressive outbound sales and marketing plan and DiscoverOrg has solved the issue of identifying specific marketing and technology contacts that are customer facing technologists. Previously, we had spent quite a bit of time researching LinkedIn and communicating through that channel. We benefit from the fact that the majority of the time the contacts are in the database and we identify other contacts to market to.

DiscoverOrg review by <span>Drew C.</span>
Drew C.
Validated Reviewer
Verified Current User
Review Source

"Best sales tool out there!!!"

What do you like best?

DiscoverOrg is the best tool there is when it comes to finding direct line phone numbers as well as org charts for companies. With the SalesForce integration, the process is seamless. The UI is extremely intuitive and there is very little training needed to become a power user on the platform. I had evaluated quite a few players in their space and the others didn't compare. Other than their data being the best, their customer support team is awesome. If I ever have a question, they are unbelievably quick to call me. No "email only" support here!

What do you dislike?

There is not much to dislike here. I would say that the only thing would be that we only purchased the North America data set!

Recommendations to others considering the product

Once you start using it you won't be able to stop!

What business problems are you solving with the product? What benefits have you realized?

Having visibility into org charts is key. Also it is a huge time saver being able to call a prospect directly and not go through the front desk.

DiscoverOrg review by <span>Josh F.</span>
Josh F.
Validated Reviewer
Verified Current User
Review Source

"DiscoverOrg is my go to Sales Intelligence Site"

What do you like best?

DiscoverOrg is my go to site whenever I need a marketing campaign, need to find a specific lead and best of all are their Triggers option. I can not tell you how many times I got the jump on the competition because of their Trigger option. They are extremely easy to work with, my guy their is Nic Jamros and even though he is in the Pacific Time zone and I am Eastern Nic has no problem fielding a call from me at 8ET, 5:00am Pacific. Whenever I start at a new company , and to get granular the past 4 companies I worked for my first request is a subscription to Discover Org

What do you dislike?

I have not found anything that I would consider to be negative.

Recommendations to others considering the product

If you are looking for a way to increase sales and get the best business intelligence DO is the way to go. You get what you pay for while there might some other sites like it and cheaper, you get what you pay for and DO is hands down the best! At my first position where I had to make a decision of what to use I chose one of there competitors and in the end it cost us twice as much because within 4 months we went with DO and since then they are all I use

What business problems are you solving with the product? What benefits have you realized?

The ability to get direct lines and e-mail addresses'. The Triggers feed that tells me that there is an upcoming project in my space is unbelievable and in some cases when I call to inquire about the new project from "X" company I know about the project before they do!

DiscoverOrg review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Going in the right direction"

What do you like best?

The solution is based an extremely sound idea. Research teams find email addresses, company info, phone numbers, etc. This helps ensure that much of the data is relevant. Being in the Enterprise space, one of the best components is the hierarchy functionality. This allows me to quickly find the correct decision makers and team members that will be involved within that process. Overall, I use this tool as a sales executive to find emails, contacts, phone numbers and companies. Salesforce CRM integration is also a great piece of this tool.

What do you dislike?

Although headed in the right direction, there are quite a few Mid & SMB sized organizations that are just not listed in Discover ORg.

Recommendations to others considering the product

Although the platform is great, I would still look into other solutions like Hoovers, Data.com, Insideview, etc. to ensure you do not need additional data on organizations/contacts. DiscoverOrg is great but primarily for enterprise.

What business problems are you solving with the product? What benefits have you realized?

We are always in need of more accurate data regarding our prospective clients. This solution has helped us find contacts and their information that otherwise we would not have. It has saved us plenty of time but resulted directly in closed business

DiscoverOrg review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"MY GO-TO SOLUTION FOR SDR/BDR"

What do you like best?

The easy-to-use UI, seamless integration with Salesforce.

What do you dislike?

Data can be inaccurate. This can be easily resolved by contacting the account owner. Takes a little time, but the support is impeccable.

Recommendations to others considering the product

Make sure to use your CSM. Many companies do not invest in their post-sales teams. DisoverOrg's entire Customer facing team are rockstars. They are all willing to help, regardless of their role or responsibility.

What business problems are you solving with the product? What benefits have you realized?

DiscoverOrg makes everyone on the Sales team accountable for contributing to the pipeline. DiscoverOrg enables the user (SDR, SE or AE) to find net new leads, account segmentation by territory, supplement lead information, update SFDC with one click, build reports for information in DO (data initiatives, employee changes, etc) and investigate new initiatives at various companies. This significantly reduces lead sourcing time and makes the entire team contribute.

DiscoverOrg review by <span>Brooke B.</span>
Brooke B.
Validated Reviewer
Verified Current User
Review Source

"Great investment"

What do you like best?

The extremely quick access to a company's tool stack, financials and intent data in just a quick search. It's like having a CRM database without the CRM!

What do you dislike?

My company would say the price, but we understand the value it brings, though it may be hard to invest as a small org.

Recommendations to others considering the product

The fact that they acquired Rain King means over the next few years they will have an amazing amount of data.

What business problems are you solving with the product? What benefits have you realized?

We are transitioning to account based marketing strategy and need extreme amounts of data on accounts to target them effectively. We also need to discover new clients.

DiscoverOrg review by <span>Burry S.</span>
Burry S.
Validated Reviewer
Verified Current User
Review Source

"Once you use DiscoverOrg, you'll wonder how you sold without it."

What do you like best?

The best things about DiscoverOrg is that you're able to search for the companies and titles based on your criteria. Then you'll get not only names and direct emails, but phone numbers as well.

What do you dislike?

Sometimes it's challenging when emails bounce but it's to be expected with how many contacts there are.

Recommendations to others considering the product

Try it before you buy it and it'll be obvious with the contacts right away.

What business problems are you solving with the product? What benefits have you realized?

As a salesperson, prospecting is the most challenging part. With DiscoverOrg, it takes the guesswork out of finding out the right contacts at the companies you're prospecting into.

DiscoverOrg review by <span>Trish B.</span>
Trish B.
Validated Reviewer
Verified Current User
Review Source

"Great tool for prospecting"

What do you like best?

I really like the ability to slice and dice data - they make it easy to search by technology, location, industry, company size, etc.

What do you dislike?

Sometimes that data isnt 100% correct. That makes it a little hard but i have done some verification and i would say for searching by technology, it is about 85% correct, which is rather high.

What business problems are you solving with the product? What benefits have you realized?

It makes it easier for our inside sales team to find prospects. Also the ability to find new contacts if our current contact has left the organization is helpful.

DiscoverOrg review by <span>Sean A.</span>
Sean A.
Validated Reviewer
Verified Current User
Review Source

"Sean's Review"

What do you like best?

The advanced search functionality that allows me to quickly and easily identify prospects and targeted companies to call upon as well as disqualify certain companies or organizations that wouldn’t fit our business model.

What do you dislike?

The fact that our service level does not allow us to se arch detailed contact information for companies with 1,000 or more employees.

Recommendations to others considering the product

Well worth the money invested to get you into the c-level contacts you want to meet.

What business problems are you solving with the product? What benefits have you realized?

It is allowing us to quickly discern which companies to target and with whom to speak at those companies.

DiscoverOrg review by <span>Corey H.</span>
Corey H.
Validated Reviewer
Verified Current User
Review Source

"Great for sourcing contacts"

What do you like best?

The team over there is fantastic. Super helpful, will hop on calls with you anytime, and will help you get everything setup correctly. Great training program. It's a powerful tool for searching. I like that they source manually. We use it mainly for sourcing contacts to use for ABM companies and finding relevant companies. The org charts are super helpful for our SDR team.

What do you dislike?

Interface is clunky and not very intuitive. Some things could be made easier.

Recommendations to others considering the product

Get the demo and ask very specifically in how you would use it.

What business problems are you solving with the product? What benefits have you realized?

Sourcing contacts and ABM lists.

DiscoverOrg review by <span>Jordan H.</span>
Jordan H.
Validated Reviewer
Review Source

"Incredibly powerful tool, not for every B2B application "

What do you like best?

Intuitive, powerful software for Sales Development Reps. Discover accurate contact information and contextual insights for personalized, effective outreach - supplementing inbound and outbound initiatives.

What do you dislike?

Our organization had to discontinue using DiscoverOrg as our ideal customer profile does not allign well with their database. We found contact info was heavy on IT and light on Field Service profiles. This makes sense considering this was how the company originated - I understand they are continually working on this, and expanding quickly.

Recommendations to others considering the product

If your ideal customer profile is outside of IT, and non-enterprise, be sure to dig deep on your trial to uncover if the job titles you're after are fully implemented. The support and sales staff are top notch and will work with you in evaluating.

What business problems are you solving with the product? What benefits have you realized?

Validating inbound leads with contextual data, analyzing organizational structures to determine the appropriate contact to include on product demonstrations. Boosting outbound initiatives.

DiscoverOrg review by <span>John S.</span>
John S.
Validated Reviewer
Verified Current User
Review Source

"Amazing prospecting tool"

What do you like best?

I like the ease of use. The interface allows me to easily find contacts/company's with an easy search bar at the top of every screen. I can build my own lists and follow companies/employees that have compelling changes that help me book meetings with accurate data.

What do you dislike?

I don't like how in some cases when the employees aren't top tiered I am limited to company number not direct line.

Recommendations to others considering the product

Ease of use is better than any competition

What business problems are you solving with the product? What benefits have you realized?

Getting to the decision makers quickly and knowing the hierarchy of employees they manage.

DiscoverOrg review by <span>Christine K.</span>
Christine K.
Validated Reviewer
Verified Current User
Review Source

"Great company!"

What do you like best?

DiscoverOrg has been a pleasure to work with ever since I started. They are always very responsive and care that each customer is using the tool to its full potential. We love using the triggers from DiscoverOrg to figure out the latest things companies around us are working on. I feel lucky that we have such a great sales rep that is constantly checking in to make sure everything is going smoothly. I also really like the new UI. It makes it unbelievably easy to use!

What do you dislike?

No dislikes. More of a recommendation is that we wish there was more federal information. We do realize that federal information is a much harder thing to gather and distribute.

What business problems are you solving with the product? What benefits have you realized?

The benefits are definitely in the triggers and then being able to contact people from that organization to follow up on future projects or current projects.

DiscoverOrg review by <span>Sarah G.</span>
Sarah G.
Validated Reviewer
Review Source

"Amazing Tool"

What do you like best?

I love the ability to quickly search companies. My favorite area is triggers, which gives me a quick glance into what is happening with the organizations I am researching as well as great talking points when reaching out to the companies

What do you dislike?

I dislike the inability to search subsidiary companies I would like the option to learn where the subsidiaries are linked.

Recommendations to others considering the product

This is a great tool the information is current and accurate, the contacts are great and very helpful triggers, this is an amazing way to learn about an organization.

What business problems are you solving with the product? What benefits have you realized?

The business benefit is I use less time trying to find phone numbers and contacts and I use more time doing my actual job. Thanks to DiscoverOrg I can manage my time a lot better and meet my goals.

DiscoverOrg review by <span>William M. M.</span>
William M. M.
Validated Reviewer
Verified Current User
Review Source

"Required service if you have an inside lead gen or sales team"

What do you like best?

I have used with DiscoverOrg with my last two companies and found it to be an incredibly valuable resource. Best qualities are accuracy and account managers who help correct or expand contact coverage in target accounts.

What do you dislike?

DiscoverOrg is expensive - but still a good value

Recommendations to others considering the product

Try out all the different products but focus on accuracy and ease of integration into your lead generation process.

What business problems are you solving with the product? What benefits have you realized?

If you use an inside sales or lead generation team, DiscoverOrg is a must. Marketing feeds leads to the inside team and often the lead is only an influencer and fairly junior. The inside team will go into DiscoverOrg and use it build out the account decision buying team, who they need to contact to expand a deal and the email and phone of those folks. The inside team then sets meetings above and beyond the original lead for the account executive who will work the deal. Process works great and DiscoverOrg is a huge part of the success.

DiscoverOrg review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Useful research tool for company information"

What do you like best?

DiscoverOrg goes in depth into the technology stack that a company is using. This allows me to have a basic understanding of their processes before I even have a conversation over the phone.

What do you dislike?

I typically have a hard time finding information about contacts, it is a much better tool for finding out about a company than an individual.

Recommendations to others considering the product

This is a great tool to use if you are looking for information about large companies and high level executives. They typically have direct lines to the contacts they do have, but it is limited in the number of contacts per company

What business problems are you solving with the product? What benefits have you realized?

DiscoverOrg provides me with a reliable source of information for prospecting and reaching out to companies to have conversations about their technology.

DiscoverOrg review by Administrator
Administrator
Validated Reviewer
Review Source

"It took too long to realize the most valuable functions"

What do you like best?

I like pulling new leads that I can filter by title, seniority, industry, location, and/or keyword. It helps to create more targeted sales outreach.

I also like searching through the "Scoops" by keyword. There are a couple every month that indicate a organization is looking for DAM solution (which is what we do), so we treat them as hot leads.

What do you dislike?

We did 5+ onboarding trainings because after we purchased we really didn't see the value and I knew I was missing something. The onboarding training was always the same even though I specifically asked them to show us more than the basic overview. After about 6 months I figured out some valuable functions on my own, but it was too late given the investment so I don't think we'll be able to renew.

Recommendations to others considering the product

If you know a peer in a similar position that is using it and getting value ask for their feedback on how to leverage it in the best way.

What business problems are you solving with the product? What benefits have you realized?

We're still looking into the value we've realized and if there's been a ROI. We were hoping to use it as an Account Based Sales Dev tool but the team was much quicker to adapt LinkedIn Sales Navigator. Now we mostly use to pull leads & contacts into Salesforce.

DiscoverOrg review by <span>Shawn H.</span>
Shawn H.
Validated Reviewer
Verified Current User
Review Source

"Great for IT Sales "

What do you like best?

Good clean data. I also love the chrome extension, I use it for quick on the fly company lookups. Gives me HQ, company size, technologies used, and contacts -- just awesome!

Search functionality is user friendly and it's easy to pull and export lists.

What do you dislike?

Not a whole lot to complain about. The only thing I'd say is expand contact base to keep including more people outside of IT. It's been getting better on this front.

Recommendations to others considering the product

Download the Google Chrome extension!

What business problems are you solving with the product? What benefits have you realized?

Sales prospecting and corporate info.

DiscoverOrg review by <span>Kyle D.</span>
Kyle D.
Validated Reviewer
Verified Current User
Review Source

"DiscoverOrg has helped me reach 10x more prospects than I did on my own prior"

What do you like best?

The one click upload of leads to SalesForce, filtered search to find the right prospects, and their research team is outstanding and quick to respond when a new contact is requested.

What do you dislike?

One room for improvement would be the LinkedIn integration or providing relevant information about the prospect within the UI. Currently DiscoverOrg requires me to click to open a new window to view their profile and move back and forth between LinkedIn and DiscoverOrg to get all the relevant information I need to make a relevant prospecting contact.

Recommendations to others considering the product

Their Research Team is outstanding. I currently use the TEDD data set which is a new data set to them and thus does not contain as many contacts as their IT data set, which I've also used at a past company.

However, any contact I request is responded to within 24-48 hours with their full contact information. They are extremely honest in that if they can't obtain the contact information, they give you an explanation and indicate they will keep trying.

Aside from that, the ease of use, integration with SalesForce, and accuracy of information have all made me tremendously more productive in my outreach to prospects.

What business problems are you solving with the product? What benefits have you realized?

DiscoverOrg has drastically increased the productivity I have to prospect, I no longer have to guess at email addresses or sell gate keepers on connecting me to contacts or giving up contact information. It's like having a team of SDRs as an extension to our sales team.

DiscoverOrg review by <span>Leslie D.</span>
Leslie D.
Validated Reviewer
Verified Current User
Review Source

"Great after sale support"

What do you like best?

I can't quite give a 10 yet, as we've only been using DiscoverOrg for about 2 weeks. That being said, the after sale support we have received from Kyle Ziegler and Jared Ellis has been phenomenal. Both of these gentlemen have gone above and beyond. They don't just answer your question, they ask you questions to help you decide the best approach for your organization. This approach has helped ensure we will be successful in use of DiscoverOrg and are not wasting time unnecessarily.

As to the product itself, the search capability is amazing as it enables us to filter based on attributes across the company, technologies used, employees and locations. This allows us to completely fine tune to our specific needs.

What do you dislike?

So far I haven't uncovered any dislikes

Recommendations to others considering the product

If you are looking for a well-appointed, accurate sales intelligence tool, you need to consider DiscoverOrg. We compared DiscoverOrg to other sales intelligence tools and felt it offered the best overall solution for our organization. We have not been disappointed by the after sale support, in fact just the opposite (as previously mentioned).

What business problems are you solving with the product? What benefits have you realized?

We are working to increase our pipeline through direct contact and marketing channels. DiscoverOrg has enabled us to pull Summary Reports on target accounts, which contain an overview of the organization, as well detailed organization charts (complete with names/phone/email). In addition, we have built and pulled several lists for our marketing campaigns, enabling us to target the people who use the technologies we know and support.

DiscoverOrg review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"A valuable tool for finding organizational charts and contact/prospect information. "

What do you like best?

It's easy to use and simple to navigate. I can customize it for certain outcomes. Plainly said, it puts me closer to the people I'm trying to help.

What do you dislike?

The icon tabs on the Company page are not universal. I do not what each one is until I click it, which may open up something I wasn't looking for.

Recommendations to others considering the product

This is a customizable tool to peer into companies, set parameters for the outcomes you are looking for, and engages you to take action. I would highly recommend this program.

What business problems are you solving with the product? What benefits have you realized?

It gives me a way to peer into a company and understand the structure much better. Besides putting me in contact with people, I gain leverage when I know who I'm talking to.

DiscoverOrg review by <span>Jessica K.</span>
Jessica K.
Validated Reviewer
Verified Current User
Review Source

"I have been using DiscoverOrg for intelligent sales insight for 2 years."

What do you like best?

I like the org chart the best. I enjoy being able to see who reports to who in a logical way - and with all of their given contact information. This helps greatly with the sales process in making sure that I am reaching out to the correct people. I also like being able to receive daily or weekly triggers without having to give much effort of pulling reports - having this information fed to me allows more time for me to spend on my outreach.

What do you dislike?

Ever since the new version of DiscoverOrg - there are sometimes issues uploading contacts into my CRM. There are many times when my trigger subscriptions do not send any emails with information. Also, there are often times when the same information is given in triggers subscription emails. I feel like there is a lot of duplicate information - which makes it harder to decide what information is most relevant to me at any given time.

Recommendations to others considering the product

DiscoverOrg has relevant contact and company information in many different data sets. I like the fact that you can buy the different data sets that are relevant to you. However, if you would like to subscribe to multiple data sets, it can get very pricey, especially for a large team of users.

What business problems are you solving with the product? What benefits have you realized?

I use DiscoverOrg to solve my problem of needing direct contact information for leads I am working, as well as current initiatives going on within their companies. I have realized that the contact information is usually accurate - even though some of my colleagues have mentioned that that the trigger information is not always very accurate.

DiscoverOrg review by <span>Rubavanan S.</span>
Rubavanan S.
Validated Reviewer
Verified Current User
Review Source

"A niche product that generates best results"

What do you like best?

DiscoverOrg has played a pivotal role, help us target right accounts and right clients (more specific). DiscoverOrg is a full-scale ecosystem solution to your company's marketing, sales and streamlines the effort taken by Market Researchers to get solutions on time. I also like the opportunity that you can configure and customize as much as you needed to make it work on any specific business model

What do you dislike?

If I have found inaccuracies, I reach out to the Account manager and they will update the information. Please keep updated contacts in accounts and Price!..

Recommendations to others considering the product

Useful tool for sales and marketing go to market initiatives. Provides comprehensive information on a company and its contacts.

What business problems are you solving with the product? What benefits have you realized?

I am saving a ton of time manually sourcing, I'm able to get accurate contact information (Phone)

DiscoverOrg review by <span>Kris N.</span>
Kris N.
Validated Reviewer
Verified Current User
Review Source

"Best and most helpful tool I've used in my sales career. "

What do you like best?

They have a great database of the clientele I'm looking to contact and the solution is very easy to use. I didn't need any formal training and probably watched 5 minutes worth of the training video they sent me. My rep at DiscoverOrg is very friendly, fast and knowledgeable of the product.

What do you dislike?

I do wish they had a mobile & tablet application but I'm sure that is in the works. I have no complaints at this moment as customer service is response. My sales rep is responsive. Shoot, even the CEO is responsive to my emails.

Recommendations to others considering the product

I would highly recommend using DiscoverOrg. It's much more effective and accurate then buying lists and importing them into SalesForce and then combing through to see which are valid.

What business problems are you solving with the product? What benefits have you realized?

I'm solving the problem of not being able to find the correct contact at organizations. Generally I would spend hours on LinkedIn reviewing profiles and still not be able to get an email but with DiscoverOrg it's quick and easy and I get the emails. I've been able to reach many high level contacts easily and quickly. If a new prospect comes to mind there's a 98% chance that it's already in DiscoverOrg. If it's not, it only takes them a few days to create an account with contact information.

DiscoverOrg review by Consultant in Computer Software
Consultant in Computer Software
Validated Reviewer
Verified Current User
Review Source

"DiscoverOrg gives me the ability to quickly find a plethora of information on almost any company!"

What do you like best?

I love the ability to find phone numbers and emails that lead directly to the contact - they're almost always the correct information. I also love to generate most of my prospect lists through the simple search and exporting tools.

What do you dislike?

The information isn't always up to date.

Recommendations to others considering the product

If you're looking for a simple way to find detailed information and employee contact information on an organization, DiscoverOrg is the way to go!

What business problems are you solving with the product? What benefits have you realized?

I have made many prospecting lists using the search/export tool on DiscoverOrg. It saves me days of prospecting when I can simply export a list with a few clicks. The organizational charts are also very helpful, as it shows me who falls where in the scheme of things.

DiscoverOrg review by <span>Michael L.</span>
Michael L.
Validated Reviewer
Verified Current User
Review Source

"Great tool for outbound sales efforts"

What do you like best?

It gives you the ability to search for certain triggers that are relevant to what you're selling so you can use those as outbound taglines.

What do you dislike?

If they don't have any contacts for the department set you bought you get no information about that company besides the address and main line number. Would be helpful if they let you access technologies, triggers, and email cadence.

Recommendations to others considering the product

Definitely get a trial to validate the contacts for your buyer but definitely worth giving a shot to see if the information helps your outbound efforts

What business problems are you solving with the product? What benefits have you realized?

Getting access to more details about the company and any contacts, you are able to personalize your messages more and find low-hanging fruit to go after.

DiscoverOrg review by <span>Gurjeet N.</span>
Gurjeet N.
Validated Reviewer
Verified Current User
Review Source

"Great Sales Tool for SDRs"

What do you like best?

- View of the organization in terms of hierarchy

- Technologies that companies have adopted are listed

- DiscoveOrg has recently done research on individuals and their responsibilities

- New TEDD set great for companies in the Big Data space

What do you dislike?

- Wish there was a more user-friendly chrome extension for LinkedIn

- There are multiple packages (SME, Enterprise, and TEDD) which can get difficult if you have a budget

Recommendations to others considering the product

- If you are planning on purchasing this tool, work with DiscoverOrg's customer success team to make sure that users get the most out of the product.

What business problems are you solving with the product? What benefits have you realized?

- DiscoverOrg has helped us crack into new accounts

- Understand where folks in the org are with our current opportunities

- Great tool for organizations that are adopting the Account Based Marketing model

DiscoverOrg review by <span>Zabrina D.</span>
Zabrina D.
Validated Reviewer
Verified Current User
Review Source

"Robust, accurate dataset and excellet customer service"

What do you like best?

DiscoverOrg offers a number of comprehensive business intel features, SFDC integration, opportunity alerts and more. The data is comprehensive and more reliable and accurate than similar competitor's tools. Our Sales team consistently rates DO as a highly valuable prospecting tool and they are a tech savvy bunch. Additionally, the training support and customer service has been exceptional from day one.

What do you dislike?

We occasionally have issues where a user's license isn't set to access all data sets that we have subscriptions to, however a quick note to our account rep and this is always quickly resolved.

What business problems are you solving with the product? What benefits have you realized?

Our subscriptions allow our sales organization to build business intelligence about target accounts and quickly find new targets within set parameters. Our team relies on databases like DiscoverOrg for more than 50% of their prospecting on average.

DiscoverOrg review by <span>Jeffrey M.</span>
Jeffrey M.
Validated Reviewer
Verified Current User
Review Source

"Great IT orgnaizational structure view tool "

What do you like best?

Great contact names, titles, email and phone (generally accurate and up to date) as well as event triggers and generally accurate view of current services, tools ERP, security infrastructure etc.

What do you dislike?

Minimal dislikes. DO see that some accounts are not being updated regularly - till have event triggers from 60 or event 12 months as most recent.

Recommendations to others considering the product

Identify security and mobility app contacts as well as marketing and operations titles outside of IT

What business problems are you solving with the product? What benefits have you realized?

Findding organization reporting structure and key contacts across various IT titles and responsibilities. Helps with bothh executve level contacts and well as lower level admin etc that can become point of entry

DiscoverOrg review by <span>Kelly C.</span>
Kelly C.
Validated Reviewer
Verified Current User
Review Source

"Very helpful for direct numbers, some personnel data is olddated"

What do you like best?

I really like the ease of locating direct phone numbers. The discover extension is also very helpful when I'm using linkedin and deciding who to target.

What do you dislike?

Some of the active personnel I've found to be outdated. Overall though it's still very helpful.

Recommendations to others considering the product

The keyword option is a little overwhelming, boolean searches are much easier than selecting keywords though

What business problems are you solving with the product? What benefits have you realized?

Getting around calling the same receptionist over and over. It's also helpful for finding contacts that don't use linkedin/upcoming projects.

DiscoverOrg review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"DiscoverOrg Proved Value on the Database Side"

What do you like best?

The ease of exporting contacts and their information. Also, the many choices you have in determining who you want to target. Ie. employee size, revenue, geo, etc. I also like that many of the contacts in their database have pictures associated with them.

What do you dislike?

Server issues seem to be a problem with DiscoverOrg. Search results come back slow and many times time out. When pushing a lead or contact to Salesforce there isn't enough information or confirmation provided to be assured it went through successfully.

Recommendations to others considering the product

Give it a try. If you are willing to spend this kind of money on an IT database vendor then DiscoverOrg seems to be top in the game. They do much more than just provide contact information as well. They keep you CRM database clean and updated with nightly syncs.

What business problems are you solving with the product? What benefits have you realized?

Updating IT contacts with current and relevant information. It's helping a lot with prospecting for our sales team. We realized we were missing a lot of quality information regarding key IT contacts.

DiscoverOrg review by <span>Alex L.</span>
Alex L.
Validated Reviewer
Verified Current User
Review Source

"Superb Support & Ideas of Maximizing Platform"

What do you like best?

The support team is fantastic (specifically Christina). She and the team have been incredibly helpful in the following ways:

- Proactively helping to use the platform more effectively through continually education & training

- Has been helpful scheduling additional trainings as the team grows

- Reminding me about useful webinars / programs that help my team with various skills

- Training me (how to use the platform for analytics / usage) and bringing new ideas to the table to help the team.

What do you dislike?

- Intuitiveness of the product could be improved through simplified UI

Recommendations to others considering the product

Ask for Christina on Support.

What business problems are you solving with the product? What benefits have you realized?

- Triggers so BDR team can personalize outreach

- Contact info for outreach campaigns

- Company intel for opportunities we have in the pipeline

- Data for Salesforce

DiscoverOrg review by <span>Kayla H.</span>
Kayla H.
Validated Reviewer
Verified Current User
Review Source

"Great tool to build a qualified pipeline"

What do you like best?

I like all the tools within the tool i.e. deal predict helps us know what prospects are likely to close sooner. Also, subscribing to scoops is the best way to get in front of your prospects during the moment of intent,

What do you dislike?

The contact data is not always accurate.

What business problems are you solving with the product? What benefits have you realized?

We are building our pipeline and setting more qualified meetings. The time we spend manually hunting down contact info has been significantly decreased.

DiscoverOrg review by <span>David N.</span>
David N.
Validated Reviewer
Review Source

"Great tool for researching organizations"

What do you like best?

I like the ability to quickly see the address, annual revenue and a link to the company website.

What do you dislike?

The family tree isn't always available, the annual revenue has been off on select accounts and occasionally the company HQ has changed recently - but overall these are rare occurrences. I wish the ERP field was more consistent - it's a good starting point but I find this to be incorrect most times.

Recommendations to others considering the product

If you're looking for leads and companies, DiscoverOrg is a great tool.

What business problems are you solving with the product? What benefits have you realized?

Determining annual revenue, searching for new accounts in my territory. It loads very quickly and so I can be efficient hoping from account to account.

DiscoverOrg review by <span>Melinda (Mindy) M.</span>
Melinda (Mindy) M.
Validated Reviewer
Verified Current User
Review Source

"Absolutely love DiscoverOrg"

What do you like best?

I like that it has all kinds of filters you can query on and drill down on companies and key contacts in those companies. I like how you can set up triggers to so that you receive automatic NEW notifications of changes and announcements in your email inbox.

What do you dislike?

Nothing to dislike at this time. It's still new to me so so far, I'm liking the user interface just fine.

Recommendations to others considering the product

Try it. Use it. It's well worth the investment and less expensive than most others yet more powerful.

What business problems are you solving with the product? What benefits have you realized?

Just getting the most newest information on prospects and companies. The benefits are that DiscoverOrg seems to have the MOST information on MOST of the companies and I find them to be accurate.

DiscoverOrg review by <span>Zack L.</span>
Zack L.
Validated Reviewer
Verified Current User
Review Source

"Easy install, but expensive and somewhat patchy data"

What do you like best?

I like that DiscoverOrg is a flat rate annual contract, and integrates quickly with Salesforce. The install was a breeze as a SFDC admin.

What do you dislike?

I don't like that some of the data for niche titles and industries seems a bit patchy. In some cases its out of date, in others its simply wrong.

Recommendations to others considering the product

Great if you need Salesforce integration and Org Charts

What business problems are you solving with the product? What benefits have you realized?

Sales prospecting is the main reason we use DiscoverOrg. Helps us navigate org trees and find correct decisionmakers.

DiscoverOrg review by <span>Keith B.</span>
Keith B.
Validated Reviewer
Verified Current User
Review Source

"Great Sales and Marketing starts with Great Data!"

What do you like best?

The completeness of data, automation of alerts, and depth of profiles and personnel for all of our target accounts.

What do you dislike?

Great data is 80% accurate, I want that other 20%. It's an impossible ask.

Recommendations to others considering the product

Dig in and use the automation tools to bring insights to you and your team.

What business problems are you solving with the product? What benefits have you realized?

ABM Targeting - What and whom.

Faster time to market

Marketing and Selling to right audience

Great technology footprint basis

DiscoverOrg review by <span>Alex A.</span>
Alex A.
Validated Reviewer
Verified Current User
Review Source

"Love it "

What do you like best?

Automation and ease of importing contacts/leads into SF

What do you dislike?

Doesn't have the most robust data for mid-market (under 2500 employee) companies

Recommendations to others considering the product

Focus on using it for enterprise accounts - data can be inaccurate and tougher to find for mid market or small sized companies.

What business problems are you solving with the product? What benefits have you realized?

Manual prospecting via other methods and trying to guess at contact information.

Huge time savings in not only building lists but also ensuring the validity of our data.

DiscoverOrg review by User
User
Validated Reviewer
Verified Current User
Review Source

"Overall positive impression"

What do you like best?

DiscoverOrg had a fair share of direct dial and cell phone numbers which I found the most value in out of the system. Getting the daily account update, pulling new lists of contacts, viewing company information and opp alerts were all very helpful and easy to set up.

What do you dislike?

For our target market the data was not very accurate when looking for certain tech stack solutions of prospects. Found more often than not the data was incorrect resulting in some blown prospect potential engagements.

What business problems are you solving with the product? What benefits have you realized?

We needed direct dials and contact data. Our connect rates did increase with being able to bypass operators and assistants.

DiscoverOrg review by <span>Jay P.</span>
Jay P.
Validated Reviewer
Verified Current User
Review Source

"Best in Class and Does the Job"

What do you like best?

The tool's Finance arm has been the most reliable source for finding key stakeholders I am prospecting into. From a seamless integration to Salesforce, intuitive Dashboards, and providing valuable intel for the various companies/leads - I can't go a day without using the tool. Great customer service and quick turnaround for any issues have been another plus.

When you find yourself naturally able to explore a platform's functionality, to better use all the features at your disposal, I think it speaks volumes to the thought put into crafting a wonderful solution.

What do you dislike?

Nothing yet, I think this tool has the capability of becoming larger than it is!

What business problems are you solving with the product? What benefits have you realized?

Getting in front of the decision maker has made all the difference - also, when running various campaigns and the need to find reliable contact information, the list searches have already provided the necessary ROI.

DiscoverOrg review by <span>Richard E.</span>
Richard E.
Validated Reviewer
Review Source

"Supportive team with a great product!"

What do you like best?

Accuracy is very high when compared to list companies such as Avention, Data.com and ZoomInfo. While we do get bounced emails, the nature of email outreach is such that you cannot guarantee 100% accuracy because people are constantly moving jobs.

We have closed a number of profitable deals as a result of using DiscoverOrg, deals where that data was simply not available from competitors.

The opportunity alerts and ability to filter by technology used in a business has significantly honed our sales playbook to invest our time better, rather than chasing our tail.

What do you dislike?

The product is continually evolving. If you had asked me this question a couple of months ago, I would have said contacts being limited to technology, but with the recent release of their sales data, this has significantly improved the value we get from DiscoverOrg.

Recommendations to others considering the product

Technology is constantly evolving and no data product is 100% accurate all of the time. You will get out what you put in. If emails are bouncing, pick up the phone and call the prospect. Just because an email bounces does not always mean the person is no longer with the business. If you use a mix of calling and emailing, you will see your ROI.

What business problems are you solving with the product? What benefits have you realized?

DiscoverOrg allows us to map the correct level of seniority of contact for us to tailor specific messages that enable us to close more business. This is infinitely better than the previous solutions that we have invested in and used to little success.

DiscoverOrg review by <span>Brandi R.</span>
Brandi R.
Validated Reviewer
Review Source

"Great tool! "

What do you like best?

This tool saves so much time and also makes it a lot easier to get in touch with the right people in an organization. I love being able to get a direct dial and not have to go thru a gatekeeper. The customer support (specifically Christina) is awesome as well. If there is ever an issue she is on it right away and will help out any way she can. The Tilt training with Chris and the extended Disc.Org training with Ricky was suuper beneficial as well!

What do you dislike?

I really love the tool and use it all the time. Wish there was a mobile app option.

Recommendations to others considering the product

Great tool and time saver!

What business problems are you solving with the product? What benefits have you realized?

It gives me the right contact information all in one location so I don't have to spend hours searching online for inaccurate or outdated info. I also use the information and triggers to help initiate conversations and research the company before I call to make sure I am in the right space.

DiscoverOrg review by <span>Theresa P.</span>
Theresa P.
Validated Reviewer
Verified Current User
Review Source

"Senior Business Developer, Oracle"

What do you like best?

I'm not sure where to start. I have only been using Discover.org for a few weeks and am already blown away by the level of detail available around companies, their financials, key decision makers, and technologies in place.

What do you dislike?

I really can't say that I dislike anything. I'm still learning how to use the tool to its full extent and am confident I'll find more beneficial features as time goes on

What business problems are you solving with the product? What benefits have you realized?

I am able to pull much more targeted lists to ensure my team is reaching the right audience with its messaging

DiscoverOrg review by <span>Teddy O.</span>
Teddy O.
Validated Reviewer
Review Source

"Best Tool for Lead Generation that We've Found"

What do you like best?

DiscoverOrg has given us visibility into companies that match our ideal customer profile. Although we are new to the service, we already have a few promising opportunities in the pipeline that we wouldn't otherwise have.

What do you dislike?

We are working through some technical issues with the platform, but their team is responsive and professional.

Recommendations to others considering the product

Double-check the terms of your agreement to make sure that you have access to the portions of their database that matter most to you.

What business problems are you solving with the product? What benefits have you realized?

We are able to identify contacts within companies that match our ideal customer profile that we would otherwise be unable to contact, and we already have a few promising opportunities in our pipeline.

DiscoverOrg review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Love DiscoveryOrg"

What do you like best?

I enjoy using discoverorg due to the fact of being able to locate triggers and opp alerts. This allows me to be able to build my pipeline. I also enjoy using the opportunity alerts-- this allows me to have insight into the company prior to picking up the phone.

Having accurate information is key to a role in marketing. With their data being accurate I am able to have more successful conversations.

What do you dislike?

I wish we were able to have more HR contact and the LOB

Recommendations to others considering the product

yes

What business problems are you solving with the product? What benefits have you realized?

I am able to connect with the prospect without searching for their DD or email. This helps me save time when working.

DiscoverOrg review by <span>Alicia B.</span>
Alicia B.
Validated Reviewer
Verified Current User
Review Source

"Great for outbound sales reach!"

What do you like best?

All of the features that come with the platform. You can really drill down on exactly who you need to get in touch with!

What do you dislike?

We do have a hard time finding companies with contacts filled in them that aren't big name companies. You can request DiscoverOrg to find out, however, but it's not very convenient when you need it right away.

What business problems are you solving with the product? What benefits have you realized?

Our outbound sales reach is much more attainable for our sales reps now.

DiscoverOrg review by <span>Crystal W.</span>
Crystal W.
Validated Reviewer
Verified Current User
Review Source

"Good tool to look up contacts and do basic research"

What do you like best?

Easy to do look up and build reports with criteria. Simple to get started with no real training.

What do you dislike?

There's not a lot to dislike. You worry a little about how up to date the contacts are, but so far it has been great.

Recommendations to others considering the product

Good tool that is very intuitive to use.

What business problems are you solving with the product? What benefits have you realized?

Need to append some of our data or find the right contact at an organization to reach out to. It has helped solve this problem.

DiscoverOrg review by <span>Kaitlin L.</span>
Kaitlin L.
Validated Reviewer
Verified Current User