DocuSign

DocuSign

(1010)
4.5 out of 5 stars

DocuSign makes it easy and fast to get your documents signed. Whether you need to close a big sales contract, keep your company trade secrets safe with an NDA or buy a home, DocuSign helps you get a signature anytime, anywhere, on any device.

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DocuSign review by <span>Janell S.</span>
Janell S.
Validated Reviewer
Verified Current User
Invitation from a vendor or affiliate
Reviewed On

Using in financial institution

What do you like best?

DocuSign is changing the way we do business. Not just for documents that we need to have signed, but internally using Powerforms. It is transformational.

What do you dislike?

I would like to have more admin controls and more functionality for the more creative, "outside of the box" things that we are using DocuSign for.

Recommendations to others considering the product

Take one of the DocuSign certification classes!

What business problems are you solving with the product? What benefits have you realized?

Our phone representatives are now able to do their own loan signings remotely, without forcing people to come in to the branch to sign.We're finally catching up to the rest of the world! We are also using Powerforms to replace paper and old electronic forms for internal use, which is giving us better information and accuracy because employees can't just re-send an old version of the form. They just click the link and go!

*** Following up: I now work for another financial institution and they also use it for document storage as well.

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DocuSign review by <span>Naomi H.</span>
Naomi H.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Makes signing easy with few glitches

What do you like best?

It's very simple and straightforward to design a form with fields that are easy to customize. Simple workflow options are also easy to manage. The admin side of things is also fairly simple. The user interface is actually really aesthetically pleasing. Because of the nice, clean, easy interface, it was a tool that I was able to train others on in a short amount of time.

What do you dislike?

There are some glitches that are hard to figure out, and the help desk area is a little convoluted and not as easily and streamlined as the rest of the product. Moving from the classic experience to the new experience was difficult, and we bought the project right during the transition. There were some things that were offered on one side of things, but not on the other. There was also an issue of signing up for a trial version, and then signing up for a full account, and somehow two accounts were created with two sign-in email addresses, and we'd have to get them merged. It was confusing.

Recommendations to others considering the product

It really is effective at helping manage and streamline the signing of documents, and I don't think there's a better product out there for this.

What business problems are you solving with the product? What benefits have you realized?

We have so many documents that require signatures. DocuSign seriously reduced the need for inter-office paper mail, reducing labor costs and errors.

What E-Signature solution do you use?

Thanks for letting us know!
DocuSign review by <span>jenny h.</span>
jenny h.
Validated Reviewer
Verified Current User
Organic
Reviewed On

My docusign review

What do you like best?

We use this software to have our clients sign the papwerwork needed for us to be able to help them repair their credit. It is very easy to use. I love the fact that it comes with a ton of different templates that you can edit so that they better fit what you need them for.

What do you dislike?

To be honest I really have not found anything about this software that I don't like. We switched over from dispute suite and the signing process and the voice process was extremely difficulty but with docusign I have had no issues to this point.

Recommendations to others considering the product

If you need a software that allows your clients to be able to sign things online on their own time in an easy fashion this is the software you want to use.

What business problems are you solving with the product? What benefits have you realized?

This software allows us to be able to send a contract to our clients using an established templete and let them sign it while they are on the phone with us. If they are not able to sign at the time they are on the phone they can esign later and we still receive the information that they have signed as soon as they do it.

DocuSign review by <span>Gasia B.</span>
Gasia B.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Excellent Document Signing Utility

What do you like best?

What I found great about this utility is that it is so simple to use. The first time you use it, you set up a signature unique and likable to you. Then every time you log in, you can just click on the places to sign and it automatically signs in your chosen signature style.

What do you dislike?

Honestly, there isn't anything I disliked, except a minor peeve was that the software times out very quickly, so you have to log in again to be able to print a hard copy of the document you just signed. However, I do understand it is for security reasons.

Recommendations to others considering the product

The first time you use it, take your time and pick a signature you like to ensure you always want to sign in that manner. Also, take your time to explore the document and choose to print right away rather than waiting. It helps to ensure the document sign in doesn't time out.

What business problems are you solving with the product? What benefits have you realized?

Honestly, the biggest issue that DocuSign solves is the fact that we all have busy lives and cannot physically be at a specific location to sign a document. With DocuSign, you can be anywhere in the world and sign an important document and ensure that the process does not get delayed. The biggest benefit I realized was when I purchased my first home recently. Having the previous owner and myself living hours apart, having DocuSign allowed us to sign in the comfort of our home and allow the processing of our loan docs to go smoothly and quickly.

DocuSign review by <span>jen h.</span>
jen h.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Docusign review

What do you like best?

The convenience of being able to edit the document to have it say what we need it to say so that the client completely understands the process they will go through and how much it is going to cost them.

What do you dislike?

At times it can a little confusing for the client to be able to figure out where exactly they have to sign have had a few clients that had trouble finding all of the spots where they had to initial and sign.

Recommendations to others considering the product

Make sure when you go over something with the person you want to sign the forms you send them through docusign that you stay on the phone with them and instruct them on exactly how many boxes and spots there are for them to sign at.

What business problems are you solving with the product? What benefits have you realized?

Docu Sign allows us to be able to have the client completely sign all forms necessary for us to get them started in our program before we hangup the phone. All details of what we are to be doing for them is clearly laid out in the docusign form we use.

DocuSign review by <span>Rishabh R.</span>
Rishabh R.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

DocuSign - The Safest and easiest way for electronic signature

What do you like best?

In DocuSign uploading a document for signature or retrieve it is fairly a simple process It allows to enter the name and email address of each person who need to electronically sign then use drag and drop to specify which fields need to be filled in by signers. We are using Docusign for our Sales team where all the legal and sales contracts are getting electronically signed using DocuSign.

What do you dislike?

DocuSign should allow a customized platform to integrate it with other web application. I would love to see if Docusign can provide a platform through which we can access the information via API / Webservice calls.

Recommendations to others considering the product

Easy to use, Cloud storage, Legally Safe and secure, Secure authentication method,100% availability without any issues.

What business problems are you solving with the product? What benefits have you realized?

DocuSign is the best feature we have for our Sales team for procuring the digitally signed sales contracts and legal documents via secure process. At docuSign all the electronic signatures are legal and safe to use for signing important/confidential documents.

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