DocuWare

DocuWare

(18)
3.6 out of 5 stars

DocuWare stands for professional DocumentManagement and provides its customers with all the elements they need for efficient

Work for DocuWare?

Learning about DocuWare?

We can help you find the solution that fits you best.

DocuWare Reviews

Ask DocuWare a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • User Industry
Ratings
Company Size
User Role
User Industry
Showing 18 DocuWare reviews
LinkedIn Connections
DocuWare review by <span>Dominik W.</span>
Dominik W.
Validated Reviewer
Verified Current User
Organic
Reviewed On

professional solution

What do you like best?

Simplicity at its core. DocuWare is like using an iPhone. You open the Webclient and you know how to retrieve and store a document. Approving documents weather on mobile or computer has never been easier.

What do you dislike?

I wish that DocuWare offered all the desktop apps for Mac. Today they offer only a few.

Recommendations to others considering the product

Start small, learn the product and then add more processes and users. By doing so you will really benefit from the system and will learn all its features and understand how you can adapt it to your needs.

What business problems are you solving with the product? What benefits have you realized?

We started using DocuWare for simple store and retrieve purposes. After six month we implemented digital workflows. Now DocuWare helped us to get rid of most of the paper in the offices. The biggest benefits for my organization are: time saving and proper focus of the teams. We are not focusing on searching for paper any more. We focus on getting the work done. DocuWare helped us get smarter in what we do.

Sign in to G2 Crowd to see what your connections have to say about DocuWare
Headshots
DocuWare review by <span>Suresh P.</span>
Suresh P.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Paperless Accounting Process - A/P, HR, Bank Reconciliation

What do you like best?

Easy to navigate through. Easy to make changes to the workflows or other configuration. Easy to use for the end-users. Easy to deploy.

What do you dislike?

Compatibility issues with different browsers. It asks to download app if used with different browsers. Also, not able to approve multiple tasks at the same time. Missing features like removing blank pages from the cabinet, removing accidental clipped documents.

Recommendations to others considering the product

Invest time in understanding your business process and how it would be implemented within DW. Be ready to implement DW in phases as oppossed to trying to implement everything at once.

What business problems are you solving with the product? What benefits have you realized?

We are trying to automate our accounting process, i.e. A/P for routing and approving invoices, HR for storing sensitive employee information, Bank Reconciliation for storing and routing for approval of bank statements.

What Enterprise Content Management (ECM) solution do you use?

Thanks for letting us know!
DocuWare review by <span>Rema B.</span>
Rema B.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Storage System

What do you like best?

I like that you have the ability to customize the labeling and sorting system of Docuware.

What do you dislike?

I also dislike that it is difficult to change the filing system. The tags must be very specific and that can make it difficult to search up documents and files that you have uploaded. What I also dislike is that multiple people cannot be logged in or using the system at the same time.

Recommendations to others considering the product

If you know what you want your filing system and know exactly how you want it organized, Docuware might be a good fit for you. They have people to come meet with you and the person to person contact and customer service is good to have. However, it does mean that sometimes it takes some time to get things done.

What business problems are you solving with the product? What benefits have you realized?

The business solution that Docuware provides is a digital/online filing system for any documents you can digitally upload or files stored online. The benefits are that many people can use it with online access.

DocuWare review by <span>Amruta G.</span>
Amruta G.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

File management Tool

What do you like best?

I like that we can have a virtual documenting place that various individuals can access at one time. Additionally that you can have a wide range of folders and spots to file things to fit your each need.

What do you dislike?

DocuWare needs a noteworthy redesign if it will attempt and contend in the Document Management world. The product is extremely a long ways behind innovation insightful. There are numerous different arrangements I would pick over DocuWare. It seems to be more appealing to littler organizations in light of the cost.

Recommendations to others considering the product

Unquestionably prescribe in case you're endeavoring to keep up record work process - it's anything but difficult to set up warnings, dole out bundles and know who's at present in charge of the archive.

What business problems are you solving with the product? What benefits have you realized?

We have a place to store and get reports that the entire organization can use to their specific utilize. We can restrain certain capacities for various clients. We can discover reports a great deal quicker as a result of the file choices that you can include and evacuate. We don't need to record paper records for a ton of things due to Docuware.

DocuWare review by User in Transportation/Trucking/Railroad
User in Transportation/Trucking/Railroad
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Docuware is a great system for filing and recordkeeping

What do you like best?

I like that we can have a virtual filing place that multiple people can access at one time. Also that you can have many different folders and places to index items to fit your every need.

What do you dislike?

I dislike that it is sometimes a bit glitchy, there is also no way to backup faxes if you accidentally delete something as far as I know.

What business problems are you solving with the product? What benefits have you realized?

We have a place to store and receive documents that the whole company can utilize to their particular use. We are able to limit certain functions for different users. We are able to find documents a lot faster because of the index options that you can add and remove. We do not have to file paper records for a lot of things because of Docuware.

DocuWare review by <span>Morticia J.</span>
Morticia J.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Docuware is really a good software-

What do you like best?

This is an awesome software for Customer Service Departments.

Orders and Documentation are easy track and you look up information in so many ways.

What do you dislike?

Sometimes you have hiccups and have contact someone and it can take a little while to get the answer you need.

What business problems are you solving with the product? What benefits have you realized?

All of the orders are in one central place. If someone is absent from work theirs order can still be entered. it cuts down the amount of time of place orders from EDI, & email.

Learn more about DocuWare

DocuWare Videos

Kate avatar
Kate from G2 Crowd

Learning about DocuWare?

I can help.
* We monitor all DocuWare reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.
DocuWare
(18)