DoneDone

(4)
4.4 out of 5 stars

From planning, to coding, to testing, to customer support, DoneDone is the refreshingly simple issue tracker.

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DoneDone review by Administrator in Internet
Administrator in Internet
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Verified Current User
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"Easy to follow and visually appealing task manager"

What do you like best?

It's really easy to assign task importance levels, deadlines, and employees. Easy to navigate and use.

What do you dislike?

It doesn't track delinquent tasks or velocity/ rate of completion or timelines for tasks. Data dumping can help, but we're manually filling in velocity by employee and client.

Recommendations to others considering the product

We love using DoneDone because it is extremely straightforward to setup and easily helps our developers establish all their outstanding tasks by deadline and priority.

What business problems are you solving with the product? What benefits have you realized?

We had issues being able to see all of someone's tasks in one place so they could prioritize. We use Pivotal Tracker for large projects, but for our monthly retainer clients and growth contracts, we needed a system to track tasks and assign people so they weren't searching within multiple Pivotal projects for all their tasks without a clear distinction on what is more important or should come first.

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DoneDone review by <span>Alessio R.</span>
Alessio R.
Validated Reviewer
Review Source

"Simple and effective"

What do you like best?

We especially love the filtering features and the possibility to open issues by email (both the team and external clients can do so, which makes it a simple platform for ticketing as well)

What do you dislike?

I'd like to be able to gather more statistics about cycle time, and I'd absolutely love a mobile application, which is still not available. Theming would be nice to have too.

Recommendations to others considering the product

Unless you absolutely need a kanban board, DD is a very good choice for small-to-medium sized teams.

What business problems are you solving with the product? What benefits have you realized?

One of our biggest problems was integrating the task management for the team with issue tracking for problems notified by the clients. Through the usage of DD this is possible and very easy to manage.

What Bug Tracking solution do you use?

Thanks for letting us know!
DoneDone review by G2 Crowd User in Marketing and Advertising
G2 Crowd User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"DoneDone has been a great tool to stay on top of simple tasks - especially bug fixes on websites. "

What do you like best?

I mostly like that I have a dashboard which let's me view all of my issues, while at the same time i van view all open issues, to easily cover tasks for other project managers who may be out of the office.

What do you dislike?

Not crazy about the overall layout. I feel like from an organizational standpoint, there is an opportunity to bucket items within the dashboard, and make it more visually appealing.

What business problems are you solving with the product? What benefits have you realized?

Our production department had no system for staying on task. We would make requests of them by sending an email. Now, they can organize all requests and tasks in one easy to find place, and we can monitor their progress on each task.

DoneDone review by <span>Nicholas C.</span>
Nicholas C.
Validated Reviewer
Review Source

"Issue tracking for your users and your team"

What do you like best?

Intuitive workflow makes onboarding clients a breeze and ongoing operations clear and easy.

What do you dislike?

Sometimes it is hard to change and issue to the correct status but this happens rarely

What business problems are you solving with the product? What benefits have you realized?

Bug, task and Issue management, project management

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