DonorSearch

4.3
(15)

DonorSearch is a donor prospect research, identification and fundraising software tool that utilizes online research, wealth screening and data analytics tools to nonprofits

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Showing 15 DonorSearch reviews
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DonorSearch review by Christina P.
Christina P.
Validated Reviewer
Verified Current User
Review Source

"Smooth start"

What do you like best?

I like the personal attention from our account managers. They made the decision easy based on cost and starting point of loading and reviewing first file, and their accessibility

What do you dislike?

We have found some inconsistencies with the ratings from our current donor base. Our donors love us and based on that loyalty received a higher score, but in fact it wasn't truly tied into the ability to give in the giving world. Also we still have yet to determine how to update the original data to monthly data updates if the donor changes addresses or we had a spouse or if they passed away.

What business problems are you solving with the product? What benefits have you realized?

We are trying to use there platform to do modeling and to strategically mail smarter. If we know a donor appeals to education, we can then target an education package to that donor.

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DonorSearch review by Molly O.
Molly O.
Validated Reviewer
Verified Current User
Review Source

"Much better than Wealth Engine!"

What do you like best?

I love the quality score provided by Donor Search, as well as the ability to add a gift if it's not showing. Also the target ask based on wealth and target ask based on past giving is very useful!

What do you dislike?

For gifts made to national non profits, Donor Search will often mark those gifts as low quality or low match because they are sometimes out of state.

What business problems are you solving with the product? What benefits have you realized?

DonorSearch screens for philanthropy first, and then wealth, which generates better results for inclination and capacity. We found that by switching to Donor Search from Wealth Engine, we are getting more accurate results for charitable giving, and are able to uncheck those gifts NOT associated with the prospect to continue to get better data.

What Donor Prospect Research solution do you use?

Thanks for letting us know!
DonorSearch review by Steve F.
Steve F.
Validated Reviewer
Review Source

"Only getting better"

What do you like best?

Customer service is top notch. I've never had a problem we couldn't figure out together. The cost of the tool is affordable and new features are being added all the time. It saves an immense amount of time for our donor relations managers. The Salesforce API is a good option for those implementing the DRM/CRM platform.

What do you dislike?

Very little.

A "refresh all" PSP would be a nice addition for monitoring prospects in development. Alerts for new information or a scheduled refresh for a portfolio would be a good nice as well

Recommendations to others considering the product

Send a batch sample of $500-$2500 donors instead of $2500+ if you are evaluating existing contributors.

What business problems are you solving with the product? What benefits have you realized?

the amount of time needed to qualify a prospect is now a fraction of what it was. Our MGM are better able to focus on building relationships rather than hunting information and qualifying leads. The amount of information contained in a DonorSearch report would take hours to acquire manually.

DonorSearch review by Ellen G.
Ellen G.
Validated Reviewer
Review Source

"Streamlined Power at Your Fingertips"

What do you like best?

As a single-handed major and planned gifts professional who triples as head researcher for the organization, getting clarity on our constituents philanthropic priorities, business connections and asset assessment can be time consuming. DonorSearch is my daily go-to for establishing who needs to be brought closer to the organization.

What do you dislike?

The only and I mean only thing that is a pain is not being able to save home values, especially when DonorSearch does not generate a number. Also, if I know they own a property but it is held in trust, I cannot connect that property as an asset. While an annoyance, it is a small matter and does little to dissuade me that DonorSearch is a top class product.

Recommendations to others considering the product

DonorSearch is a robust, easy to navigate tool that delivers immediate, deployable data. Couldn't ask for a better partner in the fundraising game.

What business problems are you solving with the product? What benefits have you realized?

I immediately screen any new donor or renewing donor to assess if they should be added to the moves management pipeline.

DonorSearch review by User
User
Validated Reviewer
Verified Current User
Review Source

"innovative newer screening vendor"

What do you like best?

New features including mapping and NYC co-op values are very helpful. DonorSearch is flexible, creative, and responsive to clients requests.

What do you dislike?

The interface is lacking, although a recent upgrade to the back-end database made it much faster to load large datasets. Getting complete export files is not automated and can be more of a process than you might be accustomed to with other firms. Likelihood scores are not useful as the model is for major gifts at a much lower threshold than ours.

Recommendations to others considering the product

Give them a try - this is a relatively young company with incredible industry knowledge behind it.

What business problems are you solving with the product? What benefits have you realized?

We've used DonorSearch for a full database screen, daily inpatient screening, and a large outpatient screening to identify likely prospects for major gifts. We couldn't work efficiently through our donor and prospect lists without wealth and philanthropy screenings, and DonorSearch is a great partner.

DonorSearch review by Kelley M.
Kelley M.
Validated Reviewer
Review Source

"Research consultant"

What do you like best?

I have been using DonorSearch for more than 9 years. The best feature is the number of charitable gifts per name that are returned. Hands down the best of the database tools that I use. The customer service is great and always willing to discuss what the client is looking for in the product.

What do you dislike?

I like the simplicity of the design of the program, but can see where some people might like a more colorful or flashy display.

Recommendations to others considering the product

The level of support is great, the price point is reasonable and the direction the company is taking with implementing improvements continues to focus on the needs of the nonprofits.

What business problems are you solving with the product? What benefits have you realized?

I work with a variety of nonprofit organizations and find the research provided by DonorSearch to be the first step in building accurate, validated prospect research findings for my clients.

DonorSearch review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"New user of DS after switching from WealthEngine"

What do you like best?

Made the switch to DS for several different reasons. Lower cost, didn't charge per user, included additional features such as an executive analysis and a (limited free use) prospect mining feature.

What do you dislike?

After using this product for a few months I have found a few shortfalls with search results. There seems to be an issue with double and triple counting donations which skews their overall donation figure and in turn affects the estimated target ask and their ranking in the system. In addition, although all found addresses are supposedly linked to Zillow pages there are many dead links and I have a few donors listed with over 30 addresses on the same street.

Recommendations to others considering the product

If WE has too high of a price tag I would definitely recommend DonorSearch. They have 1 year contracts which makes it easy to switch if it isn't what you needed it to be.

What business problems are you solving with the product? What benefits have you realized?

A business problem we are solving with DonorSearch and benefit received is that we have been able to conduct a large scale wealth screening with more names and at a lower cost than with a different company.

DonorSearch review by Sara K.
Sara K.
Validated Reviewer
Review Source

"Fast, Quality Results"

What do you like best?

Fast results with very accurate information. Great support from team about how to read results. Good integration with Salesforce. The team there did a great job of talking us through our results and did good a great job validating the results of our top results.

What do you dislike?

I did not like the interface for doing one of searches and found it difficult to read.

Recommendations to others considering the product

We switched because we found a service that better met our need to do one-off screenings. If I was going to always screen in batches, or through Salesforce, I would have stuck with Donor Search.

What business problems are you solving with the product? What benefits have you realized?

Vetting large numbers of donors at once. Conducting major donors research.

DonorSearch review by User in Military
User in Military
Validated Reviewer
Verified Current User
Review Source

"Great Tool for Marketing/Development for Non Profits"

What do you like best?

Easy to use. It took very little time to learn how to use the system and find the info we needed.

What do you dislike?

There is some incorrect information but that can't be helped. The info is pulled from public records and with common names, there can be some overlap.

What business problems are you solving with the product? What benefits have you realized?

We needed to increase our outreach to potential donors with a high probability of giving. We have been able to do very targeting searching to find donors who could potentially support us.

DonorSearch review by User in Primary/Secondary Education
User in Primary/Secondary Education
Validated Reviewer
Review Source

"Great! "

What do you like best?

The interface is easy to use and understand. It provided accurate results for our office that allowed us to get a better understanding of our donor base.

What do you dislike?

Nothing, it works better than our previous software and it is more intuitive. For our size organization, it is a better fit.

Recommendations to others considering the product

No real recommendations. It works well for our size of organization and level of sophistication.

What business problems are you solving with the product? What benefits have you realized?

We are able to streamline the process of finding support for our students by locating correct information about our donors. It is easy for anyone to use and it has an organized and clear interface. Manipulating information on the site is easier than with other options we had tried. Having accurate information allows us to plan better.

DonorSearch review by Industry Analyst / Tech Writer in Higher Education
Industry Analyst / Tech Writer in Higher Education
Validated Reviewer
Review Source

"Stays true to its name"

What do you like best?

DonorSearch has an easy to use interface and is the best database we've used so far for organizing our alumni and potential donors.

What do you dislike?

It would be beneficial if it was easier to add certain fields to new entries.

Recommendations to others considering the product

While I'm not deeply researched on similar products out there, DonorSearch is an easy-to-use tool that is true to its name.

What business problems are you solving with the product? What benefits have you realized?

As an academic institution, it can be very difficult raising fund and donations for scholarships and projects. DonorSearch is a tool that greatly helps us in that task by organizing our data and being able to process custom queries based on our needs.

DonorSearch review by User
User
Validated Reviewer
Review Source

"Nice Tool"

What do you like best?

Donor Search is a nice tool to help determine who potential prospects are.

What do you dislike?

I don't love the userface of the platform. It's been a while since I have used it, but I think there are easier tools to use that are more functional.

What business problems are you solving with the product? What benefits have you realized?

DonorSearch was able to help us identify a strong prospect pool of donors, instead of purchasing lists, etc. we were able to find them through our existing internal pools.

DonorSearch review by User
User
Validated Reviewer
Review Source

"Deep and Wide"

What do you like best?

There are so many categories of information that Donor Search is capable of compiling.

What do you dislike?

It can be hard to understand all the different codes and what they mean.

What business problems are you solving with the product? What benefits have you realized?

We can easily pull list of donors using donor search and export them. Donor Search provides birthdays and other helpful demographic information and lets you know how confident they are that their information is accurate.

DonorSearch review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Review Source

"Incredible prospect research tool!"

What do you like best?

DonorSearch.net is where the true prospecting information comes from! Other services purchase this info from them.

What do you dislike?

Creating profiles isn't super intuitive/

Recommendations to others considering the product

The trial has been great - we're able to screen 200 prospects and compare with screenings from other prospect tools.

What business problems are you solving with the product? What benefits have you realized?

Easily finding propensity to give and wealth capacity for major gifts prospects!

DonorSearch review by User in Government Relations
User in Government Relations
Validated Reviewer
Review Source

"Donor"

What do you like best?

You can find people that need help quickly

What do you dislike?

Nothing to dislike about this system. Easy to use

What business problems are you solving with the product? What benefits have you realized?

Na

Kate from G2 Crowd

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