Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.
What do you like best?
I've been using DonorSearch since it was founded. Every year I check out all the products available for prospect research and I've run several head-to-head comparisons where I'll screen 50 or so names in both products and I always wind up back with DonorSearch. DonorSearch constantly has the most current information. I've stopped paying for other sources, especially gift sources because I find more information with DonorSearch than with other prospect research products.
As a researcher with more than 25 years experience, I've researched thousands of major gift donors and screened tens of thousands of records for a variety of organizations, and I could not do it without DonorSearch. They are my first stop for major donor information.
DonorSearch is always adding new ways to search, and it is clear they really work hard to keep up with their competitors.
What do you dislike?
Occasionally there are glitches with the software, but the customer service team, especially Ruth Robertson, have always come to my rescue. Also, someday AI will get so good I won't need to validate results, but it isn't now.
Recommendations to others considering the product
The best way to chose a screening product is to as companies to screen a sample batch. If you use the same names, you'll see which product will work best for you.
Before starting a screening with any organization, make a plan for using your results!
What business problems are you solving with the product? What benefits have you realized?
In donor research, you live by the accuracy of the information provided. DonorSearch provides accurate information in a timely manner.
DonorSearch has also helped with my smaller clients. They are always available for training and explanation even when I only screen 100 people for a tiny nonprofit.
The best thing DonorSearch does is it allows my clients them to raise more money by providing the information that helps organizations ask for the right amount of money, at the right time, from the individuals they know.
I've started using some of DonorSearch's newer tools for prospect identification, and my clients have been amazed at the results.