DonorSearch

4.6
(32)

DonorSearch is a donor prospect research, identification and fundraising software tool that utilizes online research, wealth screening and data analytics tools to nonprofits

Work for DonorSearch?

Learning about DonorSearch?

We can help you find the solution that fits you best.

DonorSearch Reviews

Chat with a G2 Advisor
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 35 DonorSearch reviews
LinkedIn Connections
DonorSearch review by Cannon B.
Cannon B.
Validated Reviewer
Verified Current User
Review Source

"If you're looking to turbocharge your research shop, DonorSearch will help! "

What do you like best?

The customer service is phenomenal, they all know me on a first name basis which is much appreciated. DonorSearch takes the pain out of screening. Simple and easy to use UX as well as intuitive screening results to help you make intelligent decisions on who to cultivate.

I have personally used DonorSearch in the higher education and health care industries and the ease of use made my job much easier.

What do you dislike?

My experience with DonorSearch and their team has been nothing but professional and exceeded all expectations. There are maybe a few tweaks that can be made to the overall product but honestly nothing I can think of right now. I know I have made recommendations directly to the team and one of them was even implemented soon after.

Recommendations to others considering the product

Give Sarah Tedesco a call, she is a pleasure to work with.

What business problems are you solving with the product? What benefits have you realized?

We are using DonorSearch to help determine the signal from the noise. Larger universities have just too many names in their database for the research team to efficiently data mine on their own. DonorSearch has saved us countless hours.

DonorSearch adds the first layer of research and helps us best focus on a much smaller and more manageable chunk of names. Our Prospect Research shop has definitely become more sophisticated with the help of DonorSearch.

Sign in to G2 Crowd to see what your connections have to say about DonorSearch
DonorSearch review by Christina P.
Christina P.
Validated Reviewer
Verified Current User
Review Source

"Smooth start"

What do you like best?

I like the personal attention from our account managers. They made the decision easy based on cost and starting point of loading and reviewing first file, and their accessibility

What do you dislike?

We have found some inconsistencies with the ratings from our current donor base. Our donors love us and based on that loyalty received a higher score, but in fact it wasn't truly tied into the ability to give in the giving world. Also we still have yet to determine how to update the original data to monthly data updates if the donor changes addresses or we had a spouse or if they passed away.

What business problems are you solving with the product? What benefits have you realized?

We are trying to use there platform to do modeling and to strategically mail smarter. If we know a donor appeals to education, we can then target an education package to that donor.

What Donor Prospect Research solution do you use?

Thanks for letting us know!
DonorSearch review by Nadine G.
Nadine G.
Validated Reviewer
Review Source

"Great product and service!"

What do you like best?

DonorSearch consistently provides our clients with the data they need to make choices about their donors and prospects. From deciding who to spend time cultivating and understanding what drives their prospect's philanthropy, DonorSearch makes the process much more efficient and effective. Also their customer service is phenomenal. Whether it's a long-term client who has a new staff person that needs DS training or a potential client that wants to know more, Andy is always there to provide a demo or answer questions.

What do you dislike?

Depending on the prospect/donor's name, we've found challenges finding the right person in the database (or finding the right gifts associated with that person). This is more a nature of the data than DS, so mostly an issue with wealth screening in general.

What business problems are you solving with the product? What benefits have you realized?

Our consulting clients are mostly mid-sized nonprofits (budgets up to $10M) that often have not used wealth screens (or if they have they don't use them consistently). Together with Donor Search, we've shown them the ease of using the screening tools on a regular basis to make key decisions on staff resources and donor engagement.

DonorSearch review by Brigitte P.
Brigitte P.
Validated Reviewer
Review Source

"The BEST Colleagues a Consultant Can Ask For"

What do you like best?

As a consultant who always tells clients that their existing donors are their best prospects, DonorSearch is an invaluable partner in backing that claim up with data! They don't have to believe me. All they have to do is look at the easy-to-understand information DonorSearch provides and build strategies based on that. This data is an invaluable tool when working with staff and volunteers to determine who we should be talking to and what we should be asking them for.

What do you dislike?

I don't dislike anything. I was a longtime screening cynic becasue most screening companies want you to believe that their data is all you need. DonorSearch doesn't have that attitude. They think of their product as a tool to help you do your job better. I'm a convert because of them, so there is nothing I dislike about my experiences with them.

Recommendations to others considering the product

The best way to maximize DonorSearch is to build strong relationships with the team. They are accessible, knowledgeable, and always happy to get you what you need.

What business problems are you solving with the product? What benefits have you realized?

I use DonorSearch data to help raise clients' sights about what their supporters could be giving. The philanthropic information helps them realize that their supporters have other priorities and may be giving to those at higher levels. The suggested gift amounts help create comfort among volunteers who may be hesitant to solicit major gifts. Every time, this data confirms the strategies we are suggesting and does so in an objective way. It's hard to argue with the numbers.

DonorSearch review by Mary C.
Mary C.
Validated Reviewer
Verified Current User
Review Source

"GREAT Customer Service"

What do you like best?

Honestly, aside from the fact that the product looks great and works great, the staff is amazing. They are responsive, helpful, and are always asking how they can improve and make the experience better. It's the main reason I will always recommend DonorSearch.

What do you dislike?

There are some elements that need to be scrutinized by our staff to make sure the information is valid, but that has been the same no matter what other wealth screening I've ever used.

Recommendations to others considering the product

Take full advantage of the customer service that is offered. They will call and check up on you, and taking the time to talk with them makes the experience so much better. Everyone I've ever worked with at DonorSearch is constantly trying to improve and make their customers feel valued.

What business problems are you solving with the product? What benefits have you realized?

We have been using DonorSearch for 4 years and are at 75% of our capital campaign goal. The main use we have for it is just being better informed about individuals, foundations, and corporations before we meet with them to talk about giving to our organization. It is immensely helpful in not only seeing their likelihood of giving, but also where they are putting their support, which helps us find ties back to us.

DonorSearch review by Suzanne B.
Suzanne B.
Validated Reviewer
Verified Current User
Review Source

"Donor Search started with a mission to serve non-profits and they succeeded."

What do you like best?

I have been using Donor Search since their initial call to me to ask if I was interested back in 2007. I made a point to get to know the founder and family and staff through conference attendance and their outstanding customer service. Everyone I work with guides with a knowledgeable hand and they know what my work entails as a researcher and what other fundraisers' work needs. Great customer service. Great product.

What do you dislike?

Through the years, DonorSearch has made an effort to create a user-friendly interface. Prior confabs were difficult, but as technology allowed, DonorSearch has evolved to a very user-friendly interface for fundraisers and for the more rabbit-hole people - me, researchers. The tool is always getting better and it makes my research much easier to expand with profile info they provide. Good research is not a one-stop website.

Recommendations to others considering the product

Give DonorSearch a demo. The same service you get in the demo is the same service you get with a subscription.

What business problems are you solving with the product? What benefits have you realized?

We have a small and dedicated staff with a full plate each day. Being able to run a wealth screening, see the data analysis and a full profile (updated as needed) is essential for our coming campaign.

DonorSearch review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great Wealth Screening and Research Tool"

What do you like best?

The information provided is excellent and very helpful to our development team. The batch screening analysis and overviews provided are great tools for prospecting and strategizing when used properly. The customer support is also among the best I ever experienced.

What do you dislike?

Some of the information provided will be marked as non-matches due to not being in the same state or area as the donors state. While this requires some extra user verification, this is common in all wealth screening platforms.

Recommendations to others considering the product

I would recommend contacting them and requesting a demo or trial so that you can experience both the product and service for yourself.

What business problems are you solving with the product? What benefits have you realized?

We are using DonorSearch to identify new major gift prospects within our constituent base as well as screening current major donors to see if there is more giving capacity with those already engaged at that level. In doing this, we have seen a 20% YOY growth in major individual giving.

DonorSearch review by Katie M.
Katie M.
Validated Reviewer
Review Source

"Excellent service for large university"

What do you like best?

Their unlimited screenings option is perfect when you have a hospital system and need to implement frequent grateful patient screenings. They also offer subaccounts, which means our Advancement Strategy team can own the master account, which does screenings, but also offer subaccounts to our campus partners to enable them to do a lot of their own research (especially for initial qualifications) using an intuitive, comprehensive tool. We've tested DonorSearch's algorithms for calculating wealth capacities and finding the most assets automatically (including some trusts and LLCs that may own assets associated with prospects) to be the most accurate and comprehensive of automated vendors.

What do you dislike?

Right now they have two profile options: legacy view and advanced view. The advanced view is tailored for organizations who import most of their data into DonorSearch; they don't add value and are confusing when your organization does not load most of it's data into DonorSearch and uses it's own CRM. I'd guess that they're moving in the direction of wanting to serve as a CRM, which would probably be very helpful for smaller orgs, but for a system like ours it doesn't make sense. As long as we've got legacy view, which focuses far less on any imported data through the screening process and more on what DonorSearch could find, it will serve our needs.

What business problems are you solving with the product? What benefits have you realized?

DonorSearch has an excellent algorithm for calculated estimated wealth capacity and for gathering data on outside giving, philanthropic involvement, and assets in the public record. They also provide excellent screening services.

DonorSearch review by Maryrose L.
Maryrose L.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"I think its the best product of its kind on the market. And I've checked!"

What do you like best?

I've been using DonorSearch since it was founded. Every year I check out all the products available for prospect research and I've run several head-to-head comparisons where I'll screen 50 or so names in both products and I always wind up back with DonorSearch. DonorSearch constantly has the most current information. I've stopped paying for other sources, especially gift sources because I find more information with DonorSearch than with other prospect research products.

As a researcher with more than 25 years experience, I've researched thousands of major gift donors and screened tens of thousands of records for a variety of organizations, and I could not do it without DonorSearch. They are my first stop for major donor information.

DonorSearch is always adding new ways to search, and it is clear they really work hard to keep up with their competitors.

What do you dislike?

Occasionally there are glitches with the software, but the customer service team, especially Ruth Robertson, have always come to my rescue. Also, someday AI will get so good I won't need to validate results, but it isn't now.

Recommendations to others considering the product

The best way to chose a screening product is to as companies to screen a sample batch. If you use the same names, you'll see which product will work best for you.

Before starting a screening with any organization, make a plan for using your results!

What business problems are you solving with the product? What benefits have you realized?

In donor research, you live by the accuracy of the information provided. DonorSearch provides accurate information in a timely manner.

DonorSearch has also helped with my smaller clients. They are always available for training and explanation even when I only screen 100 people for a tiny nonprofit.

The best thing DonorSearch does is it allows my clients them to raise more money by providing the information that helps organizations ask for the right amount of money, at the right time, from the individuals they know.

I've started using some of DonorSearch's newer tools for prospect identification, and my clients have been amazed at the results.

DonorSearch review by Staci L.
Staci L.
Validated Reviewer
Review Source

"Excellent Resource"

What do you like best?

DonorSearch is an excellent resource providing accurate, reliable research data for nonprofit organizations. I've had the pleasure of working with DonorSearch with a number of my nonprofit clients and each one has been consistently impressed with the quality of the information, as well as its usefulness. I highly recommend DonorSearch over other wealth screening services.

What do you dislike?

DonorSearch recently updated the way their profiles look, which resolved any "dislikes" I might have had with the system. This just demonstrates that DonorSearch is always growing and changing in order to best meet their client's needs

Recommendations to others considering the product

I would unequivocally recommend DonorSearch to anyone looking for a high quality, accurate prospect research tool.

What business problems are you solving with the product? What benefits have you realized?

As a database consultant and prospect researcher, when I work with clients they are often looking to ascertain who their best major gift prospects are. DonorSearch data helps identify these individuals and also helps organizations make thoughtful choices about how to manage their annual fund donors. If you want to really know and understand your donor base, there is no better tool than DonorSearch.

DonorSearch review by Molly O.
Molly O.
Validated Reviewer
Verified Current User
Review Source

"Much better than Wealth Engine!"

What do you like best?

I love the quality score provided by Donor Search, as well as the ability to add a gift if it's not showing. Also the target ask based on wealth and target ask based on past giving is very useful!

What do you dislike?

For gifts made to national non profits, Donor Search will often mark those gifts as low quality or low match because they are sometimes out of state.

What business problems are you solving with the product? What benefits have you realized?

DonorSearch screens for philanthropy first, and then wealth, which generates better results for inclination and capacity. We found that by switching to Donor Search from Wealth Engine, we are getting more accurate results for charitable giving, and are able to uncheck those gifts NOT associated with the prospect to continue to get better data.

DonorSearch review by Steve F.
Steve F.
Validated Reviewer
Review Source

"Only getting better"

What do you like best?

Customer service is top notch. I've never had a problem we couldn't figure out together. The cost of the tool is affordable and new features are being added all the time. It saves an immense amount of time for our donor relations managers. The Salesforce API is a good option for those implementing the DRM/CRM platform.

What do you dislike?

Very little.

A "refresh all" PSP would be a nice addition for monitoring prospects in development. Alerts for new information or a scheduled refresh for a portfolio would be a good nice as well

Recommendations to others considering the product

Send a batch sample of $500-$2500 donors instead of $2500+ if you are evaluating existing contributors.

What business problems are you solving with the product? What benefits have you realized?

the amount of time needed to qualify a prospect is now a fraction of what it was. Our MGM are better able to focus on building relationships rather than hunting information and qualifying leads. The amount of information contained in a DonorSearch report would take hours to acquire manually.

DonorSearch review by Ellen G.
Ellen G.
Validated Reviewer
Review Source

"Streamlined Power at Your Fingertips"

What do you like best?

As a single-handed major and planned gifts professional who triples as head researcher for the organization, getting clarity on our constituents philanthropic priorities, business connections and asset assessment can be time consuming. DonorSearch is my daily go-to for establishing who needs to be brought closer to the organization.

What do you dislike?

The only and I mean only thing that is a pain is not being able to save home values, especially when DonorSearch does not generate a number. Also, if I know they own a property but it is held in trust, I cannot connect that property as an asset. While an annoyance, it is a small matter and does little to dissuade me that DonorSearch is a top class product.

Recommendations to others considering the product

DonorSearch is a robust, easy to navigate tool that delivers immediate, deployable data. Couldn't ask for a better partner in the fundraising game.

What business problems are you solving with the product? What benefits have you realized?

I immediately screen any new donor or renewing donor to assess if they should be added to the moves management pipeline.

DonorSearch review by User
User
Validated Reviewer
Verified Current User
Review Source

"innovative newer screening vendor"

What do you like best?

New features including mapping and NYC co-op values are very helpful. DonorSearch is flexible, creative, and responsive to clients requests.

What do you dislike?

The interface is lacking, although a recent upgrade to the back-end database made it much faster to load large datasets. Getting complete export files is not automated and can be more of a process than you might be accustomed to with other firms. Likelihood scores are not useful as the model is for major gifts at a much lower threshold than ours.

Recommendations to others considering the product

Give them a try - this is a relatively young company with incredible industry knowledge behind it.

What business problems are you solving with the product? What benefits have you realized?

We've used DonorSearch for a full database screen, daily inpatient screening, and a large outpatient screening to identify likely prospects for major gifts. We couldn't work efficiently through our donor and prospect lists without wealth and philanthropy screenings, and DonorSearch is a great partner.

DonorSearch review by Kelley M.
Kelley M.
Validated Reviewer
Review Source

"Research consultant"

What do you like best?

I have been using DonorSearch for more than 9 years. The best feature is the number of charitable gifts per name that are returned. Hands down the best of the database tools that I use. The customer service is great and always willing to discuss what the client is looking for in the product.

What do you dislike?

I like the simplicity of the design of the program, but can see where some people might like a more colorful or flashy display.

Recommendations to others considering the product

The level of support is great, the price point is reasonable and the direction the company is taking with implementing improvements continues to focus on the needs of the nonprofits.

What business problems are you solving with the product? What benefits have you realized?

I work with a variety of nonprofit organizations and find the research provided by DonorSearch to be the first step in building accurate, validated prospect research findings for my clients.

DonorSearch review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"New user of DS after switching from WealthEngine"

What do you like best?

Made the switch to DS for several different reasons. Lower cost, didn't charge per user, included additional features such as an executive analysis and a (limited free use) prospect mining feature.

What do you dislike?

After using this product for a few months I have found a few shortfalls with search results. There seems to be an issue with double and triple counting donations which skews their overall donation figure and in turn affects the estimated target ask and their ranking in the system. In addition, although all found addresses are supposedly linked to Zillow pages there are many dead links and I have a few donors listed with over 30 addresses on the same street.

Recommendations to others considering the product

If WE has too high of a price tag I would definitely recommend DonorSearch. They have 1 year contracts which makes it easy to switch if it isn't what you needed it to be.

What business problems are you solving with the product? What benefits have you realized?

A business problem we are solving with DonorSearch and benefit received is that we have been able to conduct a large scale wealth screening with more names and at a lower cost than with a different company.

DonorSearch review by Agency
Agency
Validated Reviewer
Review Source

"I have had the honor and pleasure of implementing various aspects of research using Donor Search."

What do you like best?

The customer service provided by this company is stellar and beyond anything I've experienced in the past. I am quite bias when it comes to Kristin Sours who has helped trouble-shoot issues on occasion for me. She represents Donor Search with a culture of excellence. The various webinars are always helpful--and again---those presenting go out of their way to ensure each and every person participating succeeds. When I say this company has a "family" approach...it is the highest form of compliment in my experience; they treat their clients with the utmost respect, patience, and dedication... as if they were part of their family. In a world where we are often seen as numbers. Who could ask for more?

I believe we are in our professions because we value people and their compassionate and life-changing generosity in this world. We all want to build solid relationships. Donor Search is a company that certainly "walks the walk" when it comes to philanthropic efforts.

What do you dislike?

I wish there was more time in the day to utilize and implement the various new concepts provided. Oftentimes, various tweaks and additions make it difficult to keep up ---that is part of this industry though and I suspect we need to understand to make things better we need to consistently upgrade and tweak programs to improve service.

We are provided with webinars and trainings to keep up with new functions provided to better our experience.

Recommendations to others considering the product

I wish I could give a higher score than 10 for this company. All my experiences working with Donor Search have been positive.

What business problems are you solving with the product? What benefits have you realized?

Presently, I am spending time using the Marketing List option to increase our DM list--we do mailings a couple times each year and I anticipate this new function will be very beneficial.

DonorSearch review by Deborah L.
Deborah L.
Validated Reviewer
Review Source

"DonorSearch is helping us get to the next level"

What do you like best?

We are a small organization trying to work smarter and more efficiently in order to better ensure the stability of the organization over time. DonorSearch has been a very helpful tool to better understand the giving potential of folks on our existing list as well as identify new prospects. The interface is also really easy to use and recent improvements have made it even better. The training tools are very useful as well.

What do you dislike?

I just wish we had more time to mine all that is there!

What business problems are you solving with the product? What benefits have you realized?

DonorSearch really professionalizes our capacity to understand our donors giving potential.

DonorSearch review by deepa n.
deepa n.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Best prospect research tool we have found on the market"

What do you like best?

DonorSearch has a great team who are very responsive to clients. As a consultant I am very comfortable using DS and referring my clients to them. They are consistently updating their data and platform. Our contact person has been more than accommodating of our requests over the past five years.

What do you dislike?

Sometimes the profiles pull too much data and filtering takes time. Clients can feel overwhelmed.

What business problems are you solving with the product? What benefits have you realized?

Information from DS can help inform campaign strategy on the front end, but also provide vital information when we need to add new, warmer prospects to our pool later in the project.

DonorSearch review by Sara K.
Sara K.
Validated Reviewer
Review Source

"Fast, Quality Results"

What do you like best?

Fast results with very accurate information. Great support from team about how to read results. Good integration with Salesforce. The team there did a great job of talking us through our results and did good a great job validating the results of our top results.

What do you dislike?

I did not like the interface for doing one of searches and found it difficult to read.

Recommendations to others considering the product

We switched because we found a service that better met our need to do one-off screenings. If I was going to always screen in batches, or through Salesforce, I would have stuck with Donor Search.

What business problems are you solving with the product? What benefits have you realized?

Vetting large numbers of donors at once. Conducting major donors research.

DonorSearch review by Ellen H.
Ellen H.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"DonorSearch is Great for Our Business and Clients"

What do you like best?

We have found Donor Search to be user-friendly and the data is comprehensive. We have also experienced excellent customer service from the DonorSearch team.

What do you dislike?

I have no complaints about DonorSearch. It has been a wonderful resource for our business.

Recommendations to others considering the product

I think DonorSearch is one of the most affordable, comprehensive and easy-to-use prospect research products out there.

What business problems are you solving with the product? What benefits have you realized?

By having access to DonorSearch, we have significantly reduced the time needed to conduct prospect research because we no longer have to go to as many websites to compile relevant data.

DonorSearch review by Anne D.
Anne D.
Validated Reviewer
Review Source

"Dependable and Essential"

What do you like best?

We have a longstanding relationship with DonorSearch . Over the years of working together our clients have benefitted from the investments they have made in building the best wealth screening and research tool on the market.

What do you dislike?

Nothing to dislike. Their customer service is fantastic and their commitment to problem solving and education has resulted in raising the bar in every development department we have worked with over the years.

What business problems are you solving with the product? What benefits have you realized?

Defining systems to manage campaign work, and prioritizing and informing our overall strategies.

DonorSearch review by User
User
Validated Reviewer
Review Source

"My favorite prospect research tool"

What do you like best?

DonorSearch is an excellent comprehensive resource for any information I may need about prospect assets, affiliations, and philanthropy. It is my #1 go-to!

What do you dislike?

Spreadsheets are not as flexible as EXCEL spreadsheets; filtering is limited; and, by entering my "Assessment Question" on the spreadsheet (rather than on each individual's personal profile), the column layout became skewed and is NOT fixable, I am told. That remains a daily annoyance, since I continue to segment and verify screening results.

Recommendations to others considering the product

Take advantage of the excellent online trainings, webinars and customer service provided by DonorSearch in order to make the most of your investment.

What business problems are you solving with the product? What benefits have you realized?

DonorSearch performed a wealth screening of our database to assist with prospect identification re. our capital campaign.

DonorSearch review by User
User
Validated Reviewer
Verified Current User
Review Source

"Wonderful Software, Even Better Customer Service"

What do you like best?

The software is thorough and very intuitive. However, the most remarkable aspect of this company is its customer service. Having a conversation with a representative is easy and extremely beneficial. They are at the ready to assist and are thorough in their approach to any questions or problems you may have.

What do you dislike?

Honestly, nothing at this point. We are very happy.

What business problems are you solving with the product? What benefits have you realized?

We needed an easy, readable way to research hundreds (sometimes thousands) of prospects at once, and DonorSearch delivered.

DonorSearch review by User in Military
User in Military
Validated Reviewer
Verified Current User
Review Source

"Great Tool for Marketing/Development for Non Profits"

What do you like best?

Easy to use. It took very little time to learn how to use the system and find the info we needed.

What do you dislike?

There is some incorrect information but that can't be helped. The info is pulled from public records and with common names, there can be some overlap.

What business problems are you solving with the product? What benefits have you realized?

We needed to increase our outreach to potential donors with a high probability of giving. We have been able to do very targeting searching to find donors who could potentially support us.

DonorSearch review by Erin T.
Erin T.
Validated Reviewer
Review Source

"Thoughtful, Strategic Company with an eye on what Matters"

What do you like best?

I have had the opportunity to work with DonorSearch for years in different roles at different organizations. They have always provided the strongest data in regard to giving elsewhere and appropriate targets for prospect outreach.

What do you dislike?

Not much! I just wish I could afford to hire them for more projects!

What business problems are you solving with the product? What benefits have you realized?

They provide analytical background to my hunches as a fundraiser AND give me great profile info on my constituents.

DonorSearch review by User in Primary/Secondary Education
User in Primary/Secondary Education
Validated Reviewer
Review Source

"Great! "

What do you like best?

The interface is easy to use and understand. It provided accurate results for our office that allowed us to get a better understanding of our donor base.

What do you dislike?

Nothing, it works better than our previous software and it is more intuitive. For our size organization, it is a better fit.

Recommendations to others considering the product

No real recommendations. It works well for our size of organization and level of sophistication.

What business problems are you solving with the product? What benefits have you realized?

We are able to streamline the process of finding support for our students by locating correct information about our donors. It is easy for anyone to use and it has an organized and clear interface. Manipulating information on the site is easier than with other options we had tried. Having accurate information allows us to plan better.

DonorSearch review by Industry Analyst / Tech Writer in Higher Education
Industry Analyst / Tech Writer in Higher Education
Validated Reviewer
Review Source

"Stays true to its name"

What do you like best?

DonorSearch has an easy to use interface and is the best database we've used so far for organizing our alumni and potential donors.

What do you dislike?

It would be beneficial if it was easier to add certain fields to new entries.

Recommendations to others considering the product

While I'm not deeply researched on similar products out there, DonorSearch is an easy-to-use tool that is true to its name.

What business problems are you solving with the product? What benefits have you realized?

As an academic institution, it can be very difficult raising fund and donations for scholarships and projects. DonorSearch is a tool that greatly helps us in that task by organizing our data and being able to process custom queries based on our needs.

DonorSearch review by User
User
Validated Reviewer
Review Source

"Phenomenal Customer Service and Product"

What do you like best?

The customer service is unparalleled in the industry. Whether I have a question big or small, a DonorSearch representative has always responded within 24 hours with information, advice, and step-by-step help if I need it! They listen to their clients and respond to feedback.

What do you dislike?

So far I have not had any complaints with the DonorSearch products or customer service.

What business problems are you solving with the product? What benefits have you realized?

DonorSearch has helped me to manage the proactive and reactive research requests of the multi-faceted health system which I support.

DonorSearch review by User
User
Validated Reviewer
Review Source

"Overall Very Positive"

What do you like best?

General ease of use... few unnecessary or confusing features.

What do you dislike?

I prefer the traditional profile view to the recently updated format, but this is merely personal preference.

Recommendations to others considering the product

Unsure how prices and features compare to competitors, but DS has been user friendly and effective for me as I execute my organization's first ever round of donor/prospect research.

What business problems are you solving with the product? What benefits have you realized?

Research on existing donors and prospects-- what sort of wealth markers do they have, what other causes do they support, political leanings, etc.

DonorSearch review by User
User
Validated Reviewer
Review Source

"Nice Tool"

What do you like best?

Donor Search is a nice tool to help determine who potential prospects are.

What do you dislike?

I don't love the userface of the platform. It's been a while since I have used it, but I think there are easier tools to use that are more functional.

What business problems are you solving with the product? What benefits have you realized?

DonorSearch was able to help us identify a strong prospect pool of donors, instead of purchasing lists, etc. we were able to find them through our existing internal pools.

DonorSearch review by User
User
Validated Reviewer
Review Source

"Deep and Wide"

What do you like best?

There are so many categories of information that Donor Search is capable of compiling.

What do you dislike?

It can be hard to understand all the different codes and what they mean.

What business problems are you solving with the product? What benefits have you realized?

We can easily pull list of donors using donor search and export them. Donor Search provides birthdays and other helpful demographic information and lets you know how confident they are that their information is accurate.

DonorSearch review by Consultant
Consultant
Validated Reviewer
Review Source

"Great Tool, High Quality Data"

What do you like best?

It has the highest quality data out of any tool on the market that I've experienced. I have recommended to many industry colleagues that they use this tool.

What do you dislike?

It is a strong tool that is evolving. Like any product that is improving there will be changes that you need to get used to.

What business problems are you solving with the product? What benefits have you realized?

Large scale donor screening.

DonorSearch review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Review Source

"Incredible prospect research tool!"

What do you like best?

DonorSearch.net is where the true prospecting information comes from! Other services purchase this info from them.

What do you dislike?

Creating profiles isn't super intuitive/

Recommendations to others considering the product

The trial has been great - we're able to screen 200 prospects and compare with screenings from other prospect tools.

What business problems are you solving with the product? What benefits have you realized?

Easily finding propensity to give and wealth capacity for major gifts prospects!

DonorSearch review by User in Government Relations
User in Government Relations
Validated Reviewer
Review Source

"Donor"

What do you like best?

You can find people that need help quickly

What do you dislike?

Nothing to dislike about this system. Easy to use

What business problems are you solving with the product? What benefits have you realized?

Na

Kate from G2 Crowd

Learning about DonorSearch?

I can help.
* We monitor all DonorSearch reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.