DoubleDutch

(19)
4.2 out of 5 stars

Leading provider of event technology solutions. Helping marketing and event professionals make smarter event decisions.

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Showing 19 DoubleDutch reviews
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DoubleDutch review by <span>Sierra S.</span>
Sierra S.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Great Program for Event App Management

What do you like best?

Once inside the backend of the app, navigation and making changes is easy. I was able to train several of my team members to make changes as well. It was so helpful to send push notifications during my event and send live updates. This app really changed our attendee experience.

What do you dislike?

Loading the app would take time and we had issues needing to kill and restart the app to get new content to show up. Once we figured out this bug it wasn't bad, but before we thought it wasn't updating and that was frustrating.

Recommendations to others considering the product

Creating a fun and innovative user experience to manage your attendees and events is technological and this app made it easy to manage everything in one place.

What business problems are you solving with the product? What benefits have you realized?

Giving our event attendees an updated experience. Being able to connect and share in real time changed the event for us. Our clients loved the platform and loved being able to utilize this for many purposes.

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DoubleDutch review by <span>Todd L.</span>
Todd L.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Great Platform

What do you like best?

The breadth of the platform is impressive, with features covering everything from basic scheduling to audience response and proximity marketing (i.e., beacons). The sales and engineering teams have been extremely supportive, working to meet integration and customization needs in the most cost-effective manner possible. And C-level leadership has shown a direct interest in customers, reaching out personally to get feedback about our experiences and our ideas for improvement.

What do you dislike?

DoubleDutch is still evolving, trying to assert who they are and figure out who they want to serve. Early efforts focused on growth without much regard for retention, but they've recognized this and have begun to focus themselves more and spend more time reaching out to customers. This may or may not be good news, depending upon whether you end up in their refined target demographic. Also don't like that they want to market more advanced exhibitor features directly, as that conflicts with existing contracts we have with clients and prevents us from making use of those features. The gamification model can get in the way of the event experience at times, as there are always users who quite literally work to game the system in order to stay at the top of the leaderboard. We've often chosen to deprioritize this component.

Recommendations to others considering the product

Open up a dialog and make sure the relationship makes sense for you. Depending upon your size and budget, it may or may not be the best fit - but it definitely ticks all the boxes in terms of features.

What business problems are you solving with the product? What benefits have you realized?

We wanted an app that served as much of an all-in-one resource for attendees, providing them with detailed information on the sessions they selected, exhibitors, handouts, etc., while allowing them to network

What Mobile Event Apps solution do you use?

Thanks for letting us know!
DoubleDutch review by <span>Heather N.</span>
Heather N.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Good app

What do you like best?

Very easy to use. User-friendly. I like that on event day we can use the desktop to track our attendees and help reset passwords.

What do you dislike?

No Q/A function. We have to link to another app (sli-do) to do Q/A.

Recommendations to others considering the product

Good app for conferences.

What business problems are you solving with the product? What benefits have you realized?

Attendee engagement at our conferences. People are more involved. The app provides them contact with other attendees and vendors. They are able to access the presentations through the app.

DoubleDutch review by <span>Andy T.</span>
Andy T.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Beautiful, powerful, intuitive

What do you like best?

We sponsored the Marketo Summit event, which allowed us access to DoubleDutch. We were able to see the companies pre-registered for the event, which was a HUGE help in planning our event presence.

The platform is beautiful and simple, easy to navigate and intuitive.

What do you dislike?

There's not much to dislike. My only ticky-tacky request would be to add a CSV export of registered companies, though the search functionality in the app is great.

What business problems are you solving with the product? What benefits have you realized?

As a serial event sponsor, Bizible is used to planning strategy in the dark (without a list of attendees or an app to manage efforts). With Doubledutch's insights abound, pre-event planning took on a very tactical, measured approach, which has yielded much better event performance for us.

DoubleDutch review by <span>Megan Taylor S.</span>
Megan Taylor S.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Event App Builder

What do you like best?

I loved that we were able to have a fully integrated app for our event.

What do you dislike?

I didn't like that it was hard to understand how to use at first.

What business problems are you solving with the product? What benefits have you realized?

We were able to have a seamless event because of Double Dutch. We will never go without Double Dutch at an event again.

DoubleDutch review by <span>Jordan B.</span>
Jordan B.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

App building for events

What do you like best?

The surveys were hands down the best part.

What do you dislike?

The integration platform seemed a little dated, which made it harder to use.

What business problems are you solving with the product? What benefits have you realized?

We were able to have a seamless app for the attendees at your yearly event. We realized how important it is to have everything on an app.

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Kate from G2 Crowd

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