DeskTime

(11)
4.6 out of 5 stars

DeskTime is a real-time automatic time tracking software that tracks and analyzes your productivity by sorting the different applications that you or our employees use into the categories “productive”, “unproductive” or “neutral”.

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DeskTime Features

Monitoring
Interactions

Monitors interactions with customers and/or co-workers.

95%
(Based on 6 reviews)
Web Usage

Monitors web usage on desktop or portable computers.

97%
(Based on 6 reviews)
Mobile App Usage

Monitors mobile app usage.

43%
(Based on 5 reviews)
Screenshots

Allows administrators to take screenshots of various devices at any time.

Not enough data available

Web Blocking

Blocks websites deemed irrelevant or unproductive to company goals.

n/a
Time Tracking
Ease of Completing Timesheets

Timesheet entry takes little time and is intuitive for new users

88%
(Based on 6 reviews)
Tracking Time to Project/Task

Users can easily track time based on task or activity and assign to projects

97%
(Based on 6 reviews)
Billable Time Rate Management

Allows users and administrators to adjust rates based on user, role, task, project assignments, etc.

88%
(Based on 5 reviews)
Logging
Calls

Logs phone calls, ensuring subject matter is relevant to company goals.

n/a
Email

Logs email activity, ensuring subject matter is relevant to company goals.

Not enough data available

Social Media

Logs social media activity, ensuring subject matter is relevant to company goals.

Not enough data available

Live Chat

Logs live chat conversations, ensuring subject matter is relevant to company goals.

Not enough data available

Client Invoicing
Invoice Creation and Delivery

Ability to create and send printable or electronic invoices. Includes standard invoice style library that can be customized/branded.

Not enough data available

Electronic Payments

Accepts electronic payments from clients

Not enough data available

Project Accounting / Revenue Recognition

Provides adequate reporting and/or can integrate to AP systems to recognize revenue appropriately

Not enough data available

Feedback
Surveys

Enables post-call surveys to gauge areas of employee improvement.

Not enough data available

Reports

Develops reports based on information logged to aid administrators understand company productivity.

94%
(Based on 5 reviews)
Archives

Archives reports and logs for later reference.

Not enough data available

Mobile Time Tracking
Time Tracking

Allows users to track and enter time spent on project tasks from mobile device.

100%
(Based on 6 reviews)
Administration
Standard Integrations

Provides standard connectors for popular Finance, Payroll, HRMS and CRM systems

Not enough data available

Workflow

Routes Timesheets, Invoices, Expense reports through approval process. Easy to maintain and administer

Not enough data available

Automated Reminders

Sends automatic reminders to employees that have not completed expenses reports and/or timesheets

Not enough data available

Policy Compliance Management

Enables administrators to create rules that enforce compliances of corporate time and expense policies

Not enough data available

User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Not enough data available

Platform
Reporting

Access pre-built and custom reports and dashboards.

Not enough data available

APIs / Integration

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Not enough data available

Internationalization

Enables users to view and transact business with the same content in multiple languages and currencies.

Not enough data available

Performance and Reliability

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Not enough data available

Mobile User Support

Allows software to be easily used on multiple mobile devices include phone and tablet devices.

Not enough data available

Offline

Provides users ability to create and access expense reports/timesheets while not connected to internet.

Not enough data available