Drift

Drift

(101)
4.3 out of 5 stars

Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

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Drift Features

Communication
Pop-up Chat

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

95%
(Based on 67 reviews)
Notifications

Delivers notifications to both sides of the conversation.

88%
(Based on 66 reviews)
Targeted Emails

Sends automated emails to further engage clients and potential clients.

87%
(Based on 34 reviews)
In-App Messaging

Allows for live chat to be enabled within the app for customer help.

90%
(Based on 52 reviews)
Internal Use
Customization

89%
(Based on 54 reviews)
Conversation Archiving

Archives conversations in a separate location for later reference.

90%
(Based on 58 reviews)
Lead Development

Enables employees to denote potential customers.

87%
(Based on 58 reviews)
Knowledge Base

Establishes a knowledge base for employee reference during conversations.

82%
(Based on 46 reviews)
Team Inbox

Provides a central location for help requests, helping employees respond sooner.

87%
(Based on 40 reviews)
Customer Profiles

Allows for the creation of profiles for contacts and customers.

85%
(Based on 50 reviews)