What do you like best?
It takes high quality screenshots without having to take up any space on my hard drive. It's a tremendous tool that really takes the strain off of having to worry about how much space is being taken up by needed screenshots on my computer. Since I work in video and design so often, I have to regularly clear off my hard drive. Droplr takes that problem away and lets me do better.
What do you dislike?
GIF feature. There's no way to adjust the frame rate, which creates very slow GIFs. GIFs often serve a tremendous value when trying to demonstrate issues going on with a client website or a certain video I'm editing. I don't want a problem to take 30 seconds to watch when the actual issue is less than 3 seconds. Yet that can very often happen with the GIF feature stretching out the length of the actual issue.
Recommendations to others considering the product
If you need fast screenshot sharing/file sharing, use Droplr. Once you set your custom shortcuts, then the product can be easy to use. The default settings are a bit wonky, but you can customize.
What business problems are you solving with the product? What benefits have you realized?
Simply put, we're solving storage space. When our design team needs to evaluate design options fast, instead of having to screen shot and upload, they use Droplr, paste the link, and can talk about the problematic element. This saves us time and space on computer, which increases efficiency because now our team doesn't have to go through and clean up space on their hard drives each month.