What do you like best?
I like the work that has been done on the new version since the 5.5, we now have a reliable tool compared to the 5.1
The MAPI part has been improved is now stable even with MS Office 2016.
The administration interface was redesigned with pragmatism.
The user support is always listening to help on IT projects, it is reassuring for the management of risks
The deduplication system is very efficient
What do you dislike?
It is not possible to customize the reports, it is nevertheless an option that was announced for version 5.8.1.
There is a difference between a fromscratch installation and an update (from version 5.4 to 5.8 for example).
Especially on the location of the InSync folders, this is a real problem for managing incidents.
Recommendations to others considering the product
It is important to open a real project to study the need of your business. Notably on the choice of infrastructure. The location of the nodes and the installation via SCCM with activation by Token. Once the installation is in place, there is very little functional administration. Thanks to deduplication, the volume of data will take up less space. For example we use 67 TB for 152 TB saved, ie a deduplication of 55%
What business problems are you solving with the product? What benefits have you realized?
Avoiding loss of data is the main business problem solved, there is also the possibility for users to access their data remotely through the WEB interface which gives a real benefit