What do you like best?
I like that I can manage all of my conference information in one place: proposals, reviewers, attendees, tickets, website, app, etc. This was a requirement after having been working with 6 different platforms to manage my events: Submittable, Google Forms, our own website, Eventbrite, spreadsheets, etc.
Also, I want to give HUGE kudos to the Dryfta team for always being responsive to issues or feature requests. They have made many upgrades to the system based on features I personally requested, and it's not often when you get that kind of service.
What do you dislike?
I think the CRM functionality and reporting could be better. For example, if I want to run a quick filter by a null entry (when someone leaves an answer blank), I cannot do that. Having this functionality would make it easier for me to determine who needs to complete their profiles or their abstracts.
Additionally, when I want to export a filtered list (e.g., the tickets that were purchased during early bird period), the export tends to include ALL the results not the filtered results. This means I then have to filter using Excel, which can be time consuming.
Recommendations to others considering the product
I would recommend giving Dryfta a try for your event.
What business problems are you solving with the product? What benefits have you realized?
Our organization has 1 staff member. This necessitates streamlining and centralizing our systems so we don't have to go back and forth among a variety of systems. This also makes it easier for attendees to manage all their details in one place.