What do you like best?
The pop-up that immediately halts a user from creating a duplicate inside Salesforce. It's easy to implement and works wonders.
What do you dislike?
I wish there were more features with this, even ones I'd pay for such as mass deletion, and legacy duplication clean-up.
Recommendations to others considering the product
With any data-sets, you'll always have the risk of adding duplicates to your records, which is agonising when analysing your database. DupeCatcher stops it right at the source, making sure you get the cleanest data available.
What business problems are you solving with the product? What benefits have you realized?
This handy little tool has saved us on many occasions from dirtying the data with duplicate values. Without realising, some Sales staff may enter in an email they've already seen before, without knowing it's a duplicate. With DupeCatcher, we can prevent this from happening at the source, which is invaluable when pulling reports.