What do you like best?
1. DyKnow provides our teachers with a layer of support in a classroom where all students have technology. When a transformation on a district-wide basis happened at Reeds Spring, where we implemented our 1:1 initiative, occurs teachers need confirmation that they are still the teacher in the classroom and appreciate a program like DyKnow to keep students focused and engaged in the learning tasks.
2. DyKnow support for our district has been consistently stellar!
What do you dislike?
Although we know there have been some growing pains at DyKnow, the times that the system has been down seems excessive. We can weather a storm if we have a better reassurance of the timeline for when that will be solved-with few bugs to work out.
Recommendations to others considering the product
I would recommend DyKnow Cloud. I would tell potential customers to do their homework: ask DyKnow for references, conduct comparisons, determine what the expectations are for teachers using it, and find out what the support and sustainability plan is from DyKnow.
What business problems are you solving with the product? What benefits have you realized?
DyKnow is the best solution to this type of service for school districts at a price that is reasonable.