What do you like best?
Stable SQL Database, not proprietary or locked in to one company to deal with. If you feel your partner falls short - look elsewhere. RMS Price really isnt that bad compared to other solutions, but has reached end of life.
What do you dislike?
Some goofy things with how inventory is handled, weak financial integration, many add ons are dated or stopped short of fruition due to an aging platform. Theres new things to focus efforts on, I guess. Network fails or a mobile device leaves Wifi range & work is lost. PO's & TO's are not locked when in use, causing lost work- very aggravating. Why must returns be on a separate TO anyway? Senseless. Our old AWARD system from lastly Highjump was much more robust & tailored to our industry. But 30 year old proprietary systems eventually need replaced, though wish it would have been updated.
What business problems are you solving with the product? What benefits have you realized?
Daily operations, we bring inventory in & sell it...anything beyond the basics will rely on queries, work arounds & add ons.