We're a smaller startup. We don't have the luxury of time or staff resources to spend on the major tasks of implementing traditional server host monitoring, Application performance monitoring, or log ingestion. Dynatrace was an amazing find! With nothing more than 3 commands, or a simple docker container, we had everything running in minutes. Within 1 week, we had enough customizations to be production ready.
No other provider gives us log ingestion, Kubernetes/docker monitoring, and application monitoring for NodeJS. Some competitors provide aspects of that, and some offer all 3, but not for NodeJS. Dynatrace was the perfect fit.
We also really love the automatic alerts. Dynatrace alerts are based off of deviations from baseline metrics it is constantly collecting. We didn't need to set thresholds ourselves. If something suddenly changes with our application or network that "doesn't look nromal", Dyantrace will tell us. It's been a breeze.
The pricing is a little high, but still cheaper than competitors because Dynatrace at least HAS pay-as-you-go. Others do not. However, the pricing is confusing. I wish it was more simplified when trying to price out moving to a yearly contract.
As mentioned before, we're a small startup. Implementing Dynatrace was a no-brainer. It would have taken us at least 2 months and hiring another SysOps person to get logging, monitoring, alerting, and APM implemented with cheaper or free open source solutions. It was far cheaper and faster to go with Dynatrace.
The additional benefit we didn't even realize at first was dashboards! Dashboards wasn't even on our radar when we purchased. Now, we have a giant TV hung in the office that shows various application and network metrics from a custom Dynatrace dashboard. We love it.