Dynatrace

Dynatrace

(317)
4.4 out of 5 stars

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands, including 72 of the Fortune 100, trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

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Dynatrace review by <span>Matthew L.</span>
Matthew L.
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"Great product for digging into issues!"

What do you like best?

The ability to show the flow of transactions, where the errors are and what functions are responsible for the long run times or errors is awesome. Even a non-developer like me can troubleshoot and find the cause of issues.

What do you dislike?

There is almost too much information at times. It is very easy start investigating an issue and wind up researching an issue that isn't the actual cause of the problem you're trying to sort out. Setting up business transactions would be really helpful, but I still haven't figured out the best way to do that. I don't like that they keep changing the product's user experience and menus. this makes it very difficult to walk other users through how to troubleshoot issues on their own. I also don't like their customer portal or how their support and account management team has decreased in their helpfulness over the years.

Recommendations to others considering the product

This is the product that you will want, one that gets every request and lets you inspect everything about that request. The installation process is easy, but you should carefully consider the licensing and where you should use this (we use in production and our performance test environments) because it can be very expensive if you roll this out everywhere.

What business problems are you solving with the product? What benefits have you realized?

We are using this to find and troubleshoot issues with our applications, whether they are application issues with IIS or Tomcat, database issues, or network issues. We also use Dynatrace to chart errors, and monitor server health (memory/cpu/disk).

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Dynatrace review by <span>Daniel S.</span>
Daniel S.
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Verified Current User
Review Source

"Gran software con mucha potencia"

What do you like best?

Este programa te permite ver prácticamente cualquier problema, error, costes de tiempo que tengas en los nodos monitorizados, en que punto en que se encuentra (llamadas a servicios, conexión con BD, queries, conexion con el cliente) y considero que es fundamental en la monitorización de una aplicación web

What do you dislike?

Al comenzar a utilizarlo se puede hacer complejo el hecho de encontrar todas sus funcionalidades y conocerlas a no ser que alguien te instruya, de hecho tras haberlo utilizado un tiempo estoy convencido de que aún se me escapan algunas de ellas.

Recommendations to others considering the product

Hay que tener conocimientos de informática para poder utilizar este software, y además conocer las funcionalidades que tiene para sacar partido de el.

What business problems are you solving with the product? What benefits have you realized?

Cualquier problema relacionado con la aplicación web de mi empresa, te permite ver cual es el problema y localizarlo muy rápidamente.

What Application Performance Monitoring (APM) solution do you use?

Thanks for letting us know!
Dynatrace review by <span>Enrico F.</span>
Enrico F.
Validated Reviewer
Verified Current User
Review Source

"AppMon review"

What do you like best?

After having used AppMon since almost its initial release some like 10 years ago I am still amazed by its future-proof and rock-solid design to this day. Being the "older brother" of today's cloud-native "Dynatrace SaaS/Managed" solution (initially called "Ruxit") it has still many unique features and advantages to offer. First and foremost I value very much being in control over what is being measured and for what purpose. AppMon gives you a staggering amount of control and flexibility to analyze what your code is doing "in the wild" and I like to think of it as the swiss army knife of Application Performance Management. With its highly customizable integration options and extensibility using a REST API as well as a powerful plugin architecture there is almost no goal that can't be accomplished, no matter how complex or outlandish your problem might be. And last but not least for me it has been a learning tool of tremendous value over the years as it allowed me to "see the truth" of what was actually happening on our infrastructure - which more often than not was quite far from what one would imagine or what was initially designed... I learned about hidden problem patterns, coding blunders and deeply rooted systemic and/or architectural flaws. which would have gone completely undetected until it was too late if it wasn't for the level of early insight provided by AppMon.

One other area where AppMon shines is in test automation and integration and its unique capabilities in providing accurate early warnings in your build & deployment pipelines when architectural or performance regressions are detected during your automated tests.

AppMon has delivered a proven track record of being a very stable solution with negligible impact on the monitored components.

What do you dislike?

The sheer flexibility of the tool might be somewhat intimidating to new users and learning to understand the core concepts like custom dashboards, business transactions, purepaths and user experience management is very important but certainly no easy task, especially if one has no previous background in application development.

Recommendations to others considering the product

Providing a bullet-proof case for a positive ROI can be painfully difficult, therefore it might take some careful planning and determination to convince your CTO/CEO to make an investment into the tool. If you suffered a lot from well documented major incidents and war rooms you should use that information to make a strong, data-driven case.

What business problems are you solving with the product? What benefits have you realized?

AppMon has dramatically reduced the number of "war room" type situations and helped a lot to establish the basis for DevOps as it has eliminated the technical and mindset "silos" which have grown over many years. For the management it is providing high-confidence application health and performance data which is used to evaluate SLA's against.

AppMon keeps providing valuable data very successfully, especially as we are able to analyze longer time scales allowing us to detect slow-evolving but potentially dangerous trends.

Through the extensive use of REST API's and custom plugins we are able to fulfill almost every (un)imaginable integration requirement being thrown at us.

Dynatrace review by <span>Jacob &quot;BoomShadow&quot; T.</span>
Jacob "BoomShadow" T.
Validated Reviewer
Verified Current User
Review Source

"All-in-one solution, fantastically easy to implement"

What do you like best?

We're a smaller startup. We don't have the luxury of time or staff resources to spend on the major tasks of implementing traditional server host monitoring, Application performance monitoring, or log ingestion. Dynatrace was an amazing find! With nothing more than 3 commands, or a simple docker container, we had everything running in minutes. Within 1 week, we had enough customizations to be production ready.

No other provider gives us log ingestion, Kubernetes/docker monitoring, and application monitoring for NodeJS. Some competitors provide aspects of that, and some offer all 3, but not for NodeJS. Dynatrace was the perfect fit.

We also really love the automatic alerts. Dynatrace alerts are based off of deviations from baseline metrics it is constantly collecting. We didn't need to set thresholds ourselves. If something suddenly changes with our application or network that "doesn't look nromal", Dyantrace will tell us. It's been a breeze.

What do you dislike?

The pricing is a little high, but still cheaper than competitors because Dynatrace at least HAS pay-as-you-go. Others do not. However, the pricing is confusing. I wish it was more simplified when trying to price out moving to a yearly contract.

Recommendations to others considering the product

Give it a try with the free trial. It'll change your entire perspective!

What business problems are you solving with the product? What benefits have you realized?

As mentioned before, we're a small startup. Implementing Dynatrace was a no-brainer. It would have taken us at least 2 months and hiring another SysOps person to get logging, monitoring, alerting, and APM implemented with cheaper or free open source solutions. It was far cheaper and faster to go with Dynatrace.

The additional benefit we didn't even realize at first was dashboards! Dashboards wasn't even on our radar when we purchased. Now, we have a giant TV hung in the office that shows various application and network metrics from a custom Dynatrace dashboard. We love it.

Dynatrace review by <span>Lucas V.</span>
Lucas V.
Validated Reviewer
Verified Current User
Review Source

"Deeper insight into Application Performance"

What do you like best?

Their synthetics testing is amazing and has helped us a great deal. The ability to see how our application is performing for our end users is what matters most to us. We can performance test all day and night but it will never really give us a true picture of how it performs across multiple ISPs and different geographical locations. This has really helped us realize a lot of our bottlenecks and helped us scale accordingly to meet customer demand in certain areas. A bonus for us is that since Dynatrace acquired Keynote, they have done a really good job at merging the benefits of both tools into a single service platform. Also their customer service is fantastic!

What do you dislike?

Everything is great but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder and harder to budget for tooling while ensuring we still have the proper insight into our applications.

Recommendations to others considering the product

Now with the acquisition of Keynote, Dynatrace is certainly a top contender in the APM/RUM space.

What business problems are you solving with the product? What benefits have you realized?

Our ability to accurately measure our site reliability and uptime. We are currently leveraging the DynatraceAPI to gather metrics and send them out to wider audience on a daily basis and at the same time get a true benchmark of how all of our applications are performing across multiple providers and geographical locations. We also using this tool to help us better gauge customer impact during our postmortem process.

Dynatrace review by <span>selva s.</span>
selva s.
Validated Reviewer
Verified Current User
Review Source

"Perfect tool for business "

What do you like best?

tracing and analyzing is the best one for performance.The first perception assumes that APM is about speeding up some arbitrary method performance and the second assumes that performance management is just about discovering that something is slow. Neither of these two is what we at dynaTrace would consider prime drivers for APM in production. So what does it mean to have APM in production and why do you do it?

The reason our customers need APM in their production systems is to understand the impact that end-to-end performance has on their end users and therefore their business. They use this information to optimize and fix their application in a way that has direct and measurable ROI. This might sound easy but in environments that include literally thousands of JVMs and millions of transactions per hour, nothing is easy unless you have the right approach!

Therefore real APM in production answers the questions and solves problems such as the

What do you dislike?

Your screenshot is blurry and I cannot make out the text. Also, I am not totally sure how to capture the failed/success/timed out status on a PurePath, therefore it would be a struggle to recreate a measure at this point. Updating is not an option as we are headed into peak season.

Recommendations to others considering the product

It is a really very useful tool for application monitoring and application availability

What business problems are you solving with the product? What benefits have you realized?

application availability was the problem and its improved a lot now.Dynatrace gives you the ability to see applications the way your customers do, which allows teams full operational insight. This insight is the key ingredient to stay competitive in today’s market.

Awareness into where performance matters most

Know each customers journey and interactions with your application

Prioritize performance optimization based on real digital-business outcomes

Better collaboration with IT around a common language based on digital experience

Dynatrace review by <span>Bert V.</span>
Bert V.
Validated Reviewer
Verified Current User
Review Source

"Measuring real customer experience and act upon that"

What do you like best?

Dynatrace is really on top of it's game. New technologies like nodejs and containers are fully supported and they really try to stay ahaid in stead of following.

The new AI features in Dynatrace, the voice-ops / chat-ops with Davis and Alexa just work out of the box.

Problems are reported in stead of incidents, so you get the root cause in stead of 1000 separate incidents and you can replay the entire problem scenario.

Visually complete and speed-index provide the ultimate user experience measures which really reflect what the user sees.

The ease of deployment and updates. Certainly with the new Dynatrace, but even with AppMon.

Dynatrace support is great. The forums contain a lot of usefull info, but when you have an issue or question and you really require help, the support team is really there for you. Info is correct and within time. Sometimes they even create specific fix-packs just for you.

What do you dislike?

As long as it's web and mobile (IOS and Android), it's all very easy. But from the moment you start with rich clients it becomes more challenging.

What business problems are you solving with the product? What benefits have you realized?

Dynatrace provides insights into your applications, your infrastructure but especially on your users and how they experience your apps. This is very valuable for devs and ops to understand what the real impact is of their code and infrastructure on your users.

But also for business and management it brings a lot of added value. Investments can be made which really help your users and you can measure it instead of guessing.

Benefits:

For a rather large application which we support, we have a rather small devops team that does it all with great confidence. We can anticipate on problems and fix issues a lot faster than before.

Dynatrace review by <span>chaitanya s.</span>
chaitanya s.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace Implementation in our production environment"

What do you like best?

The first thing I like about dynatrace is that the tool is very light weight component and very easy to install across the servers. The agent installation is very quick and configuring all the different JVM"S like web sphere ,web logic , Java jetty servers etc. I like dynatrace tool and mostly I like the pure paths and dashboards.Yes, I would definitely say it improved the functionality. we are able to prevent the major down times by pro-active monitoring alerts.Server monitoring, Dash-boards, Pure paths, Pure paths comparison are the most useful features.We started using dynatrace software for better alerting and application monitoring mechanism. we are happy with the server monitoring but we feel like application monitoring should be improved.

What do you dislike?

I would like to enforce more alerting mechanisms and focusing on the exact exception/error.

It can be improved in narrowing the exact exception/ERROR in application monitoring. I would say it should more focus on app monitoring and capture for some of the known alerts and it should be able to identify which system is having the issue/

Recommendations to others considering the product

I would strongly recommend dynatrace to other communities

What business problems are you solving with the product? What benefits have you realized?

business problems I have solved with dynatrace is that minimizing the downtime and avoiding huge down times in production. with the OOM and JVM hung alert mechanism we are able proactively identify the issue and fix it. if there is any issue with backend we are able to deduct with the help of application personal incident rules.

Dynatrace review by <span>Chaitu s.</span>
Chaitu s.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace admin and user experience "

What do you like best?

The best part of dynatrace is that the tool is very lightweight and very easy to install. It is very simple and interesting to install agents on the multiple servers. I like the UI and dashboards that we can build on dynatrace and their pure paths session is very very informative.it exactly points to the exception and we can pinpoint using those parameters. The server monitoring is very accurate in this tool. we are able to prevent many critical Incidents with this tool and genarate many data reports using DT ui which we are not able to do earlier. this helps in visualizing data better. this helps in presenting the data in more advance technology.we are able to solve many problems using dynatrace. the main thing we achieved using this dynatrace software is that we managed to minimize the downtimes of out applications by reacting to the alerts

What do you dislike?

The one thing I do not like about dynatrace is that their WebUI dashboards are very very slow. they seriously have to improve their WebUI dashboard configuration and SSL timeouts.

Recommendations to others considering the product

I would absolutely advice using dynatrace to other users.

What business problems are you solving with the product? What benefits have you realized?

we are able to solve many problems using dynatrace. the main thing we achieved using this dynatrace software is that we managed to minimize the downtimes of out applications by reacting to the alerts that were triggered by dynatrace. the server monitoring is very accurate that we are able to identify the issue's proactively and fixed it

Dynatrace review by <span>Alex S.</span>
Alex S.
Validated Reviewer
Verified Current User
Review Source

"Excellent APM product that is easy to deploy, manage and use"

What do you like best?

I really liked how easy it was to deploy the SaaS vesion of Dynatrace in our environment. We have a lot of tools that have plenty of capability but they don't get a whole lot of use because they would require someone who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.) and our small shop can focus on getting valuable metrics, alerts and issue resolution from the product. That is very important because despite how many features and how powerful a product is, it will only return value to an organization if it is being integrated and used regularly for its intended purpose; Dynatrace makes that easy for us.

What do you dislike?

If I had to pick something I dislike, it is that it requires manual intervention to uninstall the cloud agent from servers you want it removed from. The installation part is the easiest of any linux tool I've ever installed, so I don't have a problem with that at all. What i have a problem with, is that in order to 100% remove the product, you will need to manually go to each machine and uninstall the cloud agent... I wish there was a feature that would allow a Dynatrace administrator to remotely uninstall / remove the cloud agent from the Dynatrace management console without having to physically log on to each server to achieve that task.

Recommendations to others considering the product

My best recommendation for someone considering it is to deploy the trial version as a proof of concept on your non-production systems and ask for assistance from their pre-sales team if needed. Another thing I strongly recommend is that you attend some of the regional meetups and seminar that Dynatrace organizes, to not only get a feel of the product and the community around it from other actual users but also harvest other ideas and capabilities that Dynatrace could be used for.

What business problems are you solving with the product? What benefits have you realized?

We are solving issues that we've experienced for a long time with storage volumes being slow and over-saturated and SQL databases not scaling properly when under load. We're also monitoring web services and using synthetic web checks to actively monitor specific parts of our production website and production applications. With the SaaS version of Dynatrace we started monitoring our VMware hypervisors and that gave us system specific metrics into our virtual environments.

Dynatrace review by <span>Anthony H.</span>
Anthony H.
Validated Reviewer
Verified Current User
Review Source

" Microservice Provide,r --> you need to monitor, prevent, identify & troubleshoot your API ecosystem"

What do you like best?

I really enjoyed the ability to monitor microservice traffic and identify from an end-to-end perspective which element within the process is having an issue. The ability to identify a specific service or operation failure increases support team productivity, and increases opportunities to prevent issues from impacting customers. In addition, the incorporation of remote location testing allows our teams to understand user experience pain points before the actual user...again enabling preventive maintenance and increasing customer satisfaction. (insert smiley face with cookie)

What do you dislike?

None so far. I think an auto refresh built into the view would be nice when deploying to team monitors or wall monitors.

Recommendations to others considering the product

There are other products on the markets but it's not often can you get monitoring, detailed troubleshooting and synthetic agent testing at remote local pops in one package..I recommend this product.

What business problems are you solving with the product? What benefits have you realized?

The ability to monitor microservices, and leveraging the end-to-end trace analysis provides clarity on where the problem is within the process. We believe this should decrease overall time to troubleshoot, and resolve support issues.

Dynatrace review by <span>Rushikesh M.</span>
Rushikesh M.
Validated Reviewer
Verified Current User
Review Source

"Appmon Experience "

What do you like best?

I like Appmon best. The way Purepath gives us extended details of each request, it really helps to get RCA faster. The amount of flexibility it provides in creating measures is really great. Similar to measures it also provides flexibility in creating complex Business Transactions .

Similar to Appmon we are also using Gomez solution for synthetic monitoring of our production systems. It really helps us to test it from multiple locations.

What do you dislike?

I would like to see distribution plots added to charts. Sometimes it becomes important to understand distribution of different metrics over time.

Recommendations to others considering the product

It is a good tool

What business problems are you solving with the product? What benefits have you realized?

In our organization we are using Dynatrace for monitoring the performance of production systems plus test environments. With Purepath and different hotspot dashlets it helps to dig into issues. In my previous organization I have deployed many implementations of Appmon and everywhere this tool has helped us tremendously in identifying the root cause to different performance related problems.

Dynatrace review by <span>António S.</span>
António S.
Validated Reviewer
Verified Current User
Review Source

"APM prepared for the future"

What do you like best?

What I like best is the capabality of following all user actions across all monitored infrastructure, and even to systems not monitored, but interconnected. I also like the AI capability. I have seen some of it's capability in production environments, and it's pretty impressive! It's not a marketing buzzword being abused, but it actually works! Being able to offload problem handling and root-cause analysis, and get to the point analysis of complex systems is something very important, as systems/applications are getting even more complex.

What do you dislike?

In the new Dynatrace offering, support for legacy applications is still not there. But given their excellent support of legacy applications and protocols in the AppMon & DC RUM offers, they have the knowledge to put it their, knowledge that isn't available in their competition.

Recommendations to others considering the product

You're going to be surprised. It's difficult to keep pace with their solution. But it's mostly automatic, so you only to give importance to what's really important for you. But when you need the detail, or additional information, it's there, as there are no gaps, as it is not based on sampling.

What business problems are you solving with the product? What benefits have you realized?

Dynatrace is excelent in troubleshooting scenarios. You don't get samples or gaps. You get the real thing. And that is absolutely important when troubleshooting the most complex situations.

Focus on root cause analysis has made for a significant drop in the importance of alerts. I was once used drowned in alerts, but now have refocused. Alarms are still there of course, but now they are about minor things, and I see myself getting rid of them very soon.

Dynatrace review by <span>Jiri K.</span>
Jiri K.
Validated Reviewer
Verified Current User
Review Source

"best in class APM solution"

What do you like best?

Dynatrace not only tells you your users are having issues with your application, but also where you should look to fix the issue. In modern complex applications it is no longer enough to just hope for the best. The latest product utilizes AI and massive automation make it really easy to deploy.

What do you dislike?

The products or the company goes through a rebrand/renaming about once a year, which creates some confusion with customers.

Recommendations to others considering the product

When looking for an APM solution people look for a solution that provides most metrics. With Dynatrace a lot of the metrics are hidden behind the scenes and only surfaced when needed. Most important is whether you monitor all transactions or just sample every now and then. I would rather base my decisions on all transactions than a random sample.

What business problems are you solving with the product? What benefits have you realized?

Finding issues that previously occupied people for months. Just pointing the finger at a problematic piece of code is magical. Business and IT come together to understand how apps work, no more unproductive discussions and blame game.

Dynatrace review by <span>Hashim J.</span>
Hashim J.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace is awesome"

What do you like best?

Dynatrace is step ahead from other tools wherein it focuses on the problem identification rather than just alerting on the issue. It uses holistic view of the monitored environment and suggests you the bottlenecks way beyond the capability of the other tools. The Purepath and smartscape are one of the best features when it comes application diagnostics.

What do you dislike?

Not much, but the documentation of Dynatrace Managed/SaaS could have been improved.

What business problems are you solving with the product? What benefits have you realized?

Dynatrace provides end-to-end monitoring of the application where in the same window you can see all your different technology boxes connected with each other in a very presentable graphs and you can easily drill down the red points and narrow down the problem areas. It definitely adds to the productivity in terms cost reduction by using less and less number of different technology agents (by using just oneagent solution).

Dynatrace review by <span>Kelvin W.</span>
Kelvin W.
Validated Reviewer
Verified Current User
Review Source

"A easy-to-use application performance monitor software"

What do you like best?

Dynatrace can provide in-depth monitor of application performance, like JVM, memory, CPU, agent, request, latency and database. It provide different forms of data representation, like table and chart. Dynatrace has feature like 'Drill down'. It can provide very detailed information about application, database and server performance in many aspects. You can use it to monitor application running and help you to debug.

What do you dislike?

The document is not easy to read. It is too long and most content is hard to understand for new users. Users still need to install client software. And the client has version conflict problem. For example 6.5 server doesn't support 6.1 client. I have to install 6.5 client after the serve has been updated. If Dynatrace can provide SaaS web application, users don't need to have trouble to install client.

Recommendations to others considering the product

Google Analytics can help you to understand user behavior, but Dynatrace focuses on system performance monitor.

Its document has several thousand pages, and you cannot have a good understanding of it after you read it. So it is better to have hands-on tutorials. In fact, Dynatrace is easy-to-use. You don't need to spend a lot of time learning it, if someone make a demonstration to you and you try it for a period of time.

What business problems are you solving with the product? What benefits have you realized?

Out system has many applications and several server cloud. Dynatrace helps us to improve system performance, like JVM and GC. We also use it to improve database query performance.

Dynatrace review by <span>Alain C.</span>
Alain C.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace Appmon is a must"

What do you like best?

It just works. All the components are working as expected in an efficient manner. Support is efficient and has good inputs and solutions. The dashboarding is great and flexible and the "chart" dashlet allows to monitor trends.

What do you dislike?

We have hundreds of users and the Dynatrace client does not protect the frontend enough from users that use purepath, database and web request dashlets with a large time range (1hour +).

What business problems are you solving with the product? What benefits have you realized?

- Quickly find performance problems linked to slow or unavailable databases.

- Find specific transactions that cause performance problems.

- The process monitoing (memory, thread, cpu, dumps) has helped us find leaks and runaway processes.

- High level dashboards that allows us to monitor user experience (APDEX) and application usage trends.

Dynatrace review by <span>Ratnesh M.</span>
Ratnesh M.
Validated Reviewer
Verified Current User
Review Source

"Excellent Monitoring with Dynatrace"

What do you like best?

Display all crucial activities like CPU usage, DB hits, longest running requests, response time etc. Graphical display of errors, issues and warning during a request processing with various color codes. Error Transaction Very good tool to monitor your production environment. Clicking pure-path/url of a request gives you all related details for that transaction using the dril-down functionality.

What do you dislike?

Displays not responding when you rapidly click 5-10 times on its screens.Needs detail training and experience to start using it. There are details which we could only know after using it years. Being a large application, its customization is also not so easy. D

Recommendations to others considering the product

Great product in it's competitive market.Gives you a lot of flexibility to use it in different ways.

What business problems are you solving with the product? What benefits have you realized?

Application and Production monitoring.

Dynatrace review by <span>Marco L.</span>
Marco L.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace give a big support to my company"

What do you like best?

I like dynatrace because help me to monitor critical applications for customers in order to handle any problems proactively, furthermore the key to the success of dynatrace is based on real time measurements of user exeprience and turns the spotlight on how it really perceives the various applications that the end user benefits.

What do you dislike?

I think that the support could be improved, i'm not really satisfied about the support that the dynatrace support team give us.

What business problems are you solving with the product? What benefits have you realized?

Before using dynatrace our service control room and the various specialist teams had no evidence of how the end users used real time applications and any errors that they found, thanks to dynatrace the time for problem resolution was greatly reduced by reducing the penalties to be paid following incidents.

Dynatrace review by <span>Steven M.</span>
Steven M.
Validated Reviewer
Verified Current User
Review Source

"AppMon Review"

What do you like best?

Dynatrace AppMon Purepaths are a game changer, the level of detail provided has helped our company prevent countless sev 1s and help with application performance optimization

What do you dislike?

As good as AppMon purepaths are, the AppMon backend systems can barely handle large Purpath requests. We understand there are more effective ways of looking for errors within purpaths but when in a firefight, we want the information as fast as possible

Recommendations to others considering the product

Get a Guardian or do many training sessions offered by Dynatrace, this applications good but does have a learning curve

What business problems are you solving with the product? What benefits have you realized?

Time to resolution. Whenever there is a sev 1 or even a minor issue, using AppMon and the Busniess transactions we've created we are now able to solve issues with a constantly shortening of time

Dynatrace review by <span>Bruno L.</span>
Bruno L.
Validated Reviewer
Review Source

"Real end-2-end visibility in minutes"

What do you like best?

1) Ease of use, with a streamlined and automated installation process. 2) Functional coverage, from an end-user business sensible view to a very detailed drill down of technical transactions. All of them, not sampling. 3) PurePath - the automatic correlation of transactions between multiple layers and dependency identification is brillian. Drilling down from a slow user facing transaction to a database or service call used to be one key APM promise. PurePath delivers in a way that can sometimes feel like magic. 4) Artificial Inteligence - It's early days but the results are already visible: rather than keeping an eye on dashboards or emails, AI can now tell us when something is wrong, including the impacts (e.g. affected users) and root cause. It's a new paradigm for incident and problem management. Happy days!

What do you dislike?

The initial transition from Dynatrace AppMonitor to Dynatrace created some confusion. This is much better now with a clear focus in Dynatrace and fortnightly increase in functional coverage.

What business problems are you solving with the product? What benefits have you realized?

Large enterprise business process management (BPM) platforms, when deployed successful, quickly become a critical piece of software that is used by the entire organization and supports 100s of different business processes. This results in unusual opportunities for improvement (tweaking a single screen may have a huge impact) and in an extraordinary pressure on operations. Dynatrace gives us and our clients information about all layers and components of their platform, including the most important starting point for us: real time and historical end user experience.

Dynatrace review by <span>Swati S.</span>
Swati S.
Validated Reviewer
Verified Current User
Review Source

"Excellent in application production monitoring"

What do you like best?

intercepts each and every request using Pure path terminology. Ability to dril down any particular request and see the components details like database, web requests, errors and exception etc. Display all the executed methods from code as it is along with the database queries utilized. Easy to detect the error request by filtering with time slots, purepaths and database. Great product overall.

What do you dislike?

Search functionality needs to be more effective in terms of searching different factors. It is yet not available at whole dynatrace level.

Recommendations to others considering the product

This is a very good tool and life line for critical application issues in productio.

What business problems are you solving with the product? What benefits have you realized?

Application monitoring in production. Identifying the critical issues and their root cause through dynatrace.

Dynatrace review by <span>Shyam Sunder Reddy B.</span>
Shyam Sunder Reddy B.
Validated Reviewer
Verified Current User
Review Source

"Perfect solution for performance issues to drill down"

What do you like best?

Dynatrace saves a lot of time in determining what is the likely cause of an issue a end user maybe experiencing. Dynatrace can provide in-depth monitor of application performance, in different aspects like JVM, Threads, Garbage Collection, and query level. It provide different forms of data representation, like table and chart. DynaTrace provides a more transaction level view which helps to drill performance issues more effectively.

What do you dislike?

There are so many options that are nested. If there is a way to make the user interface a little more intuitive, that would be great.,

DynaTrace is expensive when compared to other top APM tools.

What business problems are you solving with the product? What benefits have you realized?

User insights, platform stability, root cause analysis, IT ops improvement, early issue identification, real-time problem diagnostics.

Dynatrace review by <span>Robert V.</span>
Robert V.
Validated Reviewer
Verified Current User
Review Source

"Very mature tool, quick setup, lots of value!"

What do you like best?

Dynatrace captures every single transaction for all users and it created a real-time dynamic map of the application's runtime. This approach facilitates a deep and mature understanding of the monitored application's behavior and provides insight into the users' experience with the monitored application

What do you dislike?

Expensive for a typical monitoring team budget, but the benefits that it provides help create a compelling business case for getting the tool. Totally worth it!

Recommendations to others considering the product

When considering other vendors, keep in mind the importance of catching every transaction! That was my turn off for other vendors.

What business problems are you solving with the product? What benefits have you realized?

The ability to understand how users actually use the application in Production and which critical transactions are impacted by issues in the application stack.

Dynatrace review by <span>Carlos G.</span>
Carlos G.
Validated Reviewer
Review Source

"Dynatrace: The Rise of BizDevOps"

What do you like best?

I like that DT is paying attention to the gaps between IT and stakeholders and tailoring the product to work for both while facilitating an ongoing dialogue between the 2. By making metrics like the ones visible through Dynatrace available in such an easy-to-use and visually appealing way, website health is sort of addictive. Suddenly, conversion and booking numbers matter to our developers, and CPU usage matters to our executives.

What do you dislike?

Backlog visibility is important to me now and to most but DT is not being to open with that. A high-level roadmap would go a long way and help me tailor my organization and tool decisions a little better. On a separate note, I think that for a company like Dynatrace to really be a great partner, all it’s employees need to have the same view and message. I find that talking to those employees here at the conference and to some of the more technical teams that work on our account, they seem to love and understand the tool well but, the sales teams and account managers which will be the face of the product, can in some cases do better. I am a technical person and I appreciate very much when the person selling me a product, knows the product well.

Recommendations to others considering the product

Understand all the offerings and how they fit into your stack before you dive in and be sure to look at this tool as more than just a way to know when something breaks. You want to fix outages sure, but you want to also avoid them and as you grow, you want to track your users in a way that helps you understand them and ultimately change your product to better suit their needs as we all grow.

What business problems are you solving with the product? What benefits have you realized?

Performance, opportunity, and monitoring. We’ve been able to build a more reliable application and solve critical issues much faster using DT. By establishing key metrics and socializing those, we’ve also set the gold standard at our company for what APM and DEM should look like by building a comprehensive set of rules, alerts, dashboards, and more that meet the needs or not just our technical teams, but those of our stakeholders, and ultimately our customers.

Dynatrace review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Dynatrace clear and functional"

What do you like best?

Dynatrace has a centralized suite of tools to review an the performance of an application from inside the system and from an end user perspective. It rivals NewRelic in its ability to monitor what is necessary and it is simple to set up. Everything is in one easy to search dashboard and there is no confusion as to where to find the information you need.

What do you dislike?

It can be pricey and difficult to find what tools are best for your needs without an extended trial of various capabilities. The monitoring can get a bit chatty and sometimes we get alerts that are not clearly caused by something wrong on the systems. The agents that do external testing from different regions can sometimes report incorrect information.

Recommendations to others considering the product

Definitely compare the features and prices against New Relic. It may be a better fit.

What business problems are you solving with the product? What benefits have you realized?

We monitor the sites we manage externally with the Keynote capability and it really proves what end users see are the problems they are facing. We can tie those directly to errors in the application from the dashboard.

Dynatrace review by <span>Simone M.</span>
Simone M.
Validated Reviewer
Review Source

"Issue detection & performance debug"

What do you like best?

Dynatrace provides the end user experience in using an application, and you can check it in real time. You can use more Dynatrace product and integrating them in order to follow every steps of a navigation and optimize them.

After it configuration and customization it is very stable, and it is possibile to check dashboards and receive alerts for anomalies. This last feature is great and it can be configured to meet different requirements.

What do you dislike?

The license pricing is a bit too high, but quality has its price...

The support is not always exhaustive.

Recommendations to others considering the product

Free trial is a nice opportunity, you won't be back.

What business problems are you solving with the product? What benefits have you realized?

Dynatrace allows to detect issues proactively and work them before they impact, in this way we reduced penalties due to incidents.

It is not difficult to check all systems status through dashboards: they are very powerful and customizable. They are the main resource to detect anomaly for our Control Room.

Dynatrace review by Administrator in Banking
Administrator in Banking
Validated Reviewer
Verified Current User
Review Source

"No more blackbox..."

What do you like best?

dynaTrace sheds a light on live running code which would otherwise be a black box to us. This is tantamount to incident/problem resolution.

Real user monitoring is also very important to us since it shows us what the customer experience is and can highlight issues like certain pieces of static content taking a long time to download

dt managed - understanding dependencies and providing full stack view (apart from deep network switch view)

Stitching of purepaths together between teirs

What do you dislike?

dt managed - Difficulty finding good technical resources/documentation/best practices on dynaTrace managed

dt managed - Demo dt Managed environment made unavailable for customers

dt managed - Inability to run DT managed server/SG components under a non-priveleged linux user

Slow turn around on support queries. Have had a couple of support tickets not read properly by in

Inability to elegantly handle application alerting on the basis of an individual team (for application originating alerts, not infra)

Appmon - complicated/confusing ways of expose measures.

Appmon - Traffic light graphing based on measures is confusing at first

Recommendations to others considering the product

dynaTrace is a 'no-brainer'. Look at the magic quadrants in APM for the past 8-9 years.

What business problems are you solving with the product? What benefits have you realized?

Ability to expose business transactions from live running code and graph results then share out dashboards to business stakeholders

Ability to reduce overall customer login times into the system

Significant reduction in Mean time to recover during incidents/problems

Ability to monitor new business features introduced into the application.

Dynatrace review by <span>Sarvapreet S.</span>
Sarvapreet S.
Validated Reviewer
Review Source

"Awesome product with great performance monitoring feature"

What do you like best?

It's performance monitoring feature I like most. Apart from this service monitoring, network equipment are also nice features. If we talk about database monitoring, it performs well. One more feature I like is its chart comparison. It is very useful to check all the services in single dashboard.

What do you dislike?

Its cost. Dynatrace is not cost effective for everyone. It is bit costly as compare to other tools available. It is tough to understand by beginners, It is very complex. It will take time to get hands on this tool and services. So this is the area which I did not like.

Recommendations to others considering the product

I will recommend dynatrace to everyone. It is very useful and reduce the huge project complexity. User do not need to think on server side, they can easily focus on their project and business requirements. Hats off to Dynatrace team. Company should implement dynatrace to their project to get rid of the server related issues or to reduce the infrastructure issue. Also explore the various plugins provided by the team to enhance the project need. It is now available on almost all the cloud system.

What business problems are you solving with the product? What benefits have you realized?

Server Monitoring was the main concern from my team, so we solved it by Dynatrace. Later on we have implemented performance monitoring and network equipment in our project, both worked very well. We use chart comparison on daily basis to get the server performance. Log monitoring is also one of the major good area of dynatrace. These are the business problem solved by Dynatrace.

Dynatrace review by <span>Sudha S.</span>
Sudha S.
Validated Reviewer
Review Source

"Great Tool for Monitering server"

What do you like best?

UI screens are good and very easy to see logs and charts are very good

What do you dislike?

The product cost is very high and very hard to afford.

Recommendations to others considering the product

Iam recommending this product because of great UI and easy to monitor the server in charts and also see logs very easily.Platform monitoring is very good feature i found.Comparison charts , error monitoring , capacity planning are the best features using in our project. very easy to understand even for a beginner.It is very easy to implement in our project as well. usiness transactions enable you to organize and identify specific types of user requests, such as logging in or adding items to a cart, with the intent of translating the technical data captured by the user experience, application, and infrastructure monitoring capabilities of AppMon into relevant information for your business. This provides real-time visibility of correlated application performance and business performance data to help all team members better understand applications, infrastructure, and the resulting impact on your business.Slow performance data on site-usage or revenue flow, minute-by-minute, real-time, in production.Real-Time Business Transaction Monitoring. UEM data is correlated with server-side performance data to provide you with the ability to identify a slow request in a specific user visit, and then drill down from the individual visit into your entire server-side infrastructure (Java, .NET, PHP) down to a single method invocation or database call.

What business problems are you solving with the product? What benefits have you realized?

It is very easy to monitor charts and graphs. easy to identify sever logs as well.

Dynatrace review by <span>Dinalan S.</span>
Dinalan S.
Validated Reviewer
Review Source

"User Friendly Tool for Real Time Server and Application Health Check Monitor"

What do you like best?

JVM Monitoring , Real Time Health Check, JVM Logs, Application Health Check, Application Performance Monitoring , Alerts and Trigerrs, Application Performance Monitoring, CPU Memory FILE System Monitoring Web Monitoring capacity. Dynatrace is a great platform to debug the issues, latency and performance. Very good software with dashboard to represent the statistics to leadership. The service always shows rather than tells when it comes to website performance and UX, using bold charts and visuals like the aforementioned amusing emojis to give even the most technically inept business user a clear picture. Overall its a great software to user in the production environment. Dynatrace saves a lot of time in determining what is the likely cause of an issue a end user maybe experiencing. We had users in a remote office that were complaining of application latency and we were able to determine the problem stemmed from a router configuration with the help of dynatrace.Dynatrace has designed its agents to capture limited stack traces for every transaction execution, that's the great thing about Dynatrace. Dynatrace is a product that helps developers, testers and operations to ensure their applications work fast and reliable. Dynatrace is the only all-in-one, full stack monitoring solution for PCF. Out of the box, Dynatrace identifies all components of your Pivotal Cloud Foundry environment, instruments them, dynamically baselines them, and shows you all their dependences. Dynatrace detects application dependencies and provides one consolidated view on application performance for: SAP Cloud Platform, Amazon Web Services, Azure and all other leading cloud.

What do you dislike?

Requires application knowledge and hard to use for beginners

Recommendations to others considering the product

Recommend this tool for 24x7 critical application monitoring

What business problems are you solving with the product? What benefits have you realized?

Real time monitoring help to reduce downtime. It also helps to get detailed trace of each transaction.

Dynatrace review by <span>Adam S.</span>
Adam S.
Validated Reviewer
Review Source

"Find, diagnose, and resolve critical production issues. "

What do you like best?

It is really fantastic at automatically gathering all performance data and doing intelligent analysis to understand the health of our systems. Having all the performance data tied together across systems has helped us track down critical and difficult issues and resolve them quickly. The 'purepath' technology that traces a customers interaction from their browser through all the systems (web server, JVM, database, and other interconnected services) ties all the information together to help us see the big picture and more quickly pinpoint problems. This deep dive capability is truly one of the biggest features to help us out in the past. We've been reviewing and starting to take a closer look at the new Dyntrace AI feature. This feature takes all the data points and does an automatic analysis of a million pieces of data to help determine root cause of problems automatically.

What do you dislike?

There is little that I dislike. I've been using the tool for many years and have seen great improvements in the capabilities and interface. Clearly still moving in the right direction with the intelligent analysis built in to help pinpoint performances issues quickly. I expect to see continued improvements in this area.

Recommendations to others considering the product

Amazing tool that helps diagnose and resolve the really difficult problems

What business problems are you solving with the product? What benefits have you realized?

We monitor performance and use the tool to detect degradation of service to our customers. It has been essential in diagnosing and resolving critical customer issues. We have realized the tool has tremendous capabilities that help diagnose and resolve some of our most difficult challenges. The UEM functionality is also helpful for

Dynatrace review by Internal Consultant
Internal Consultant
Validated Reviewer
Verified Current User
Review Source

"Dynatrace for Problem Solving"

What do you like best?

Content of the topic, details related to concepts. The concept of agent less and UEM are the topics that are of most interesting.

With the implementation of AKAMAI and CDN the response time information from E2E users becomes more challenging. The analysis technique provided by Dynatrace have multifold advantages.

One of the most interesting feature of DT is PurePath. Gone are the days when we need to extract the logs across all the server nodes, midtier and DB stats and combine them to identify the root cause or the component that resulted in slow performance. Now since we have pure path we can quickly enhance our turnaround time to find the problem area.

What do you dislike?

Would prefer to have more of the video and image presentations where by new users are able to articulate in their work areas.

Being experience user I am able to get the analysis done pretty efficiently in DT Client where as in AppMon need more practice.

I would prefer to have more sensor and instrumentation flexibility on the Client machine for users using DT thick client. I do know that there are tradeoff of this but can we have some solution in this regards.

In terms of documentation we on Dynatrace university, I do feel if we can have a questionnaire after each module that will help us to evaluate our knowledge attainted after going through the videos and presentations.

Recommendations to others considering the product

App Mon is new to us, went through the site on documentation. I would recommend if we can have continuation of DT client availability in parallel with app mon features.

More details as part of documentation is required on the site on topics related to Synthetic monitoring, UEM.

What business problems are you solving with the product? What benefits have you realized?

We are using DT for doing performance analysis for Client Trading application. The application is build on .Net Platform. The middle tier calls services where the major performance impacts are observed. We are able to identify the root cause of the problem thus providing shorter turn around time for developers to fix them.

Dynatrace review by Administrator in Banking
Administrator in Banking
Validated Reviewer
Verified Current User
Review Source

"Dynatrace SaaS Helps us reduce downtime."

What do you like best?

The SaaS product is easy to implement and use. The recorders are intuitive, and a varying level of technical expertise can spin up new Synthetics within minutes. The dashboards are constantly improving and I really like that Dynatrace listens to feedback from its customers in order to provide new value.

What do you dislike?

There aren't many things that I dislike, but a solution to solve MFA would be ideal. I have yet to find a great way to complete Synthetics that require MFA. The community is often a fantastic resource however, and I've found that I'm able to easily traverse the community pages in search of the information I need.

Recommendations to others considering the product

Highly recommend.

What business problems are you solving with the product? What benefits have you realized?

We want to know about any externally facing issues before our customers do, and hopefully fix them before they realize it. Dynatrace has caught unexpected outages with ISP's and other issues that we've been able to respond to extremely quickly. With Dynatrace SaaS we feel like we're ahead of the issues, and can tweak performances to improve customer experiences.

Dynatrace review by <span>Kishor B.</span>
Kishor B.
Validated Reviewer
Review Source

"Working with Dynatrace 6.5"

What do you like best?

Dynatrace has some good features in this version. A better way of handling Application information using purepath. Some dashboards are good. Also, recently we did the upgrade and the whole upgrade process was very easy.

We are using APM & APM (Application performance management) solutions monitor and manage the performance and availability of software applications. For real user interactions and business transactions are monitored and analyzed down to code level to provide actionable insights.

If we would start over again, one area that I feel we could do better is around the acceptance and adoption around the tools being used for setting up monitoring landscape for any application . I would want to position such tools not just as a monitoring tool but also as application performance enhancement and management tool. Hence making them part og application development lifecycle.

What do you dislike?

I would say I found it difficult to work with MQ in this version of Dynatrace & without clear documentation & support from Dynatrace team, it was more disappointing.

The product could be made a little bit more user friendly speially for the technical folks working on setting up applications and configurations on the tool. Certain tabs could be made more explanatory, and a very specific hand on documentation for most common best practice configuartions could really help.

Recommendations to others considering the product

I would definitely recommend Dynatrace as a product to any organization willing to look at application performance management for their application landscape.

Dynatrace has come up with variety of services covering a wide scope of applications be it on premise/in cloud or 3rd party owned using Artificial Intelligence. Also the monitoring services offered are various to suit the kind of monitoring needs .

What business problems are you solving with the product? What benefits have you realized?

Dynatrace was been used for application performance and bottlenecks evaluation. I realize that with every newer version of Dynatrace, much better functionalities has been included.

Dynatrace review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Market leading APM"

What do you like best?

The ability to fault diagnose to code level through the entire delivery pipeline. Faults in Production are traceable through Dev/Integration/Test. This reduces the number of issues making it to live but also gives operations/infrastructure the ability to talk to developers in a common language.

What do you dislike?

This is not a simple fire and forget application. Time must be taken training everyone who uses the application, not just a few who set the system up. Buy-in must be top down to realise the full benefits of the application.

Recommendations to others considering the product

Don't under estimate the ability to capture 100% of all transactions. This should be a requirement when doing comparison. Not all major issues are in the top X of problems, some are in the 0.1% of visits but are the most costly.

What business problems are you solving with the product? What benefits have you realized?

There are the obvious benefits of detecting issues early in the development lifecycle but there are benefits that are above what was expected - security threats, DNS poisoning, multiple api calls for a single action, the ability to track license costs.

Dynatrace review by <span>Mark K.</span>
Mark K.
Validated Reviewer
Verified Current User
Review Source

"Best all over environment monitoring tool available today!"

What do you like best?

Dynatrace provides the most comprehensive environment monitoring available today. The tool gives you a complete topology of your entire environment enabling you to see what is talking to what. You will be surprised at what it shows you. The dashboarding capabilities are far superior. It's ability to monitor inside containers is also unmatched.

What do you dislike?

No network monitoring tools. This is one area they could build on.

Recommendations to others considering the product

Do the free trial. Put them up against any competitor. You will see first hand why they are the best.

What business problems are you solving with the product? What benefits have you realized?

We needed one window into our entire environment stack. We are a hybrid environment using prem and cloud. We needed a single took to monitor both.

Dynatrace review by <span>Andrea B.</span>
Andrea B.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace for end user"

What do you like best?

I use this tool as an end user and for me it is one of the best software through which it is possible to find errors both in terms of performance of the various web servers behind a VIP and to find out during transactions with http protocols and is very useful to perform in-depth analysis, until find a single web service that does not respond correctly.

What do you dislike?

a lot of waiting time between one report and another to solve problems in real time

What business problems are you solving with the product? What benefits have you realized?

We are using this to find and troubleshoot issues with our applications, whether they are application issues with IIS issues, or network issues.

Dynatrace review by <span>Jay K.</span>
Jay K.
Validated Reviewer
Verified Current User
Review Source

"Great product Dynatrace"

What do you like best?

Custom Desktop, transaction analysis, Purepaths helps you in finding the issues from roots. Dril down functionality is awesome to go in depth of the issue, Filter option on transactions is best and give you more specific results.

What do you dislike?

There is a time gap bwtween the actual transaction time and the display in Dynatrace. Load time of screen is not so efficient but that might because of very large data and transaction it handles.

Recommendations to others considering the product

This has improved and light weighted than earlier now and easy to use.

What business problems are you solving with the product? What benefits have you realized?

Finding and fixing production problems has become easier with it. It helps where no other tool can. So really awesome.

Dynatrace review by <span>Phillip R.</span>
Phillip R.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace - A helpful tool!"

What do you like best?

Dynatrace is very useful in terms of debugging issues in deployed environments, without parsing IIS logs, system logs, or other incredibly clunky files.

What do you dislike?

Sometimes it provides a lot of information, but not really anything that can be 'helpful' at times. Maybe it's configuration based, but I feel like we spend a lot of time waiting for queries to run, when most of the information isn't necessary.

Recommendations to others considering the product

Make sure that you do some of the training first - will make it much easier to use and increase your satisfaction.

What business problems are you solving with the product? What benefits have you realized?

Deugging both performance issues and errors in deployed environments. Tracing problems back to root causes in either code or server configurations.

Dynatrace review by <span>Thomas H.</span>
Thomas H.
Validated Reviewer
Verified Current User
Review Source

"Complete Monitoring in One Solution"

What do you like best?

Easy install, just one agent for the SaaS Solution. AI Engine, Helps diagnose problems before you can. RUM Components, lets you see what your users are experiencing in real life.

What do you dislike?

Its a different tool than AppMon, so there is a learning curve.

Recommendations to others considering the product

Work with your sales team to design a future proof solution that fits all your needs. They will help to set you up. I have had nothing but positive experiences. They have helped me do my job more efficiently.

What business problems are you solving with the product? What benefits have you realized?

Issues with Infrastructure to code issues. We have been able to diagnose problematic performance issues for customers that the problem is within their infrastructure.

Dynatrace review by <span>Lakshmi S.</span>
Lakshmi S.
Validated Reviewer
Review Source

"Problem resolver "

What do you like best?

Dynatrace gives you the full picture of why your apps crashed and how to prevent it from happening again. It has also told us exactly how we’re using our environment, so we know what resources to move to the cloud for greater productivity and efficiency. You get instant value from Dynatrace.

What do you dislike?

In Dynatrace, performance degradation problems are deviations from established baseline performance that affect the services and/or applications in your environment. Following is an example scenario involving a problem that has as its root cause a performance incident in the infrastructure layer.

Recommendations to others considering the product

its easy to adopt to your application and always helps in solving and to track the problem statement very easily ans in very less time

What business problems are you solving with the product? What benefits have you realized?

Immediately see where and how performance issues affect customers..

Prioritize troubleshooting to focus on problems that impact many users, not just a couple of outliers.

See exactly which user actions and service methods are affected.

Dynatrace review by <span>John B.</span>
John B.
Validated Reviewer
Verified Current User
Review Source

"It is more than just performance monitoring"

What do you like best?

The details of this tool allow for our developers and administrators to dissect the exact cause for the performance issue and resolve it on the fly. The built-in intelligence also provides a quick view to get the "all clear" or "there's a problem" on the dashboard.

What do you dislike?

You really need to learn how best to use the tool. This is not a simple add and go if you want to dig into the details.

What business problems are you solving with the product? What benefits have you realized?

Our usage is about user experience and reducing delay time for work. We used this for our SharePoint environment and it helped us determine not only application issues, but hardware and backend SQL issues.

Dynatrace review by <span>Ramon L.</span>
Ramon L.
Validated Reviewer
Verified Current User
Review Source

"Important server metrics at your disposal"

What do you like best?

Analytics on processes and resource consumption.

Deep dive into current processes and see the consumption of resources.

What do you dislike?

Sometimes it's too much information, it's not so easy to drill down into the current issue.

Recommendations to others considering the product

It's a very comprehensive product, it can be used to do simple analysis or very deep dive into processes that may be giving you troubles on your servers. It's a must have for companies of any size.

What business problems are you solving with the product? What benefits have you realized?

Performance server issues, what happens in production, how to solve it.

In my case we're look at internal SharePoint servers.

Dynatrace review by <span>Clément D.</span>
Clément D.
Validated Reviewer
Review Source

"Enhance your quality of service"

What do you like best?

Dynatrace monitors 100% of our incoming transactions. It can give access to overall and global indicators (general application health) as well as very specific information (value of a cookie given to a specific user).

It brings light where we were blind: we are able to measure transaction count, response time and errors.

Dynatrace is used by several IT services: production, software engineer, SLA, Customer Relationship, ...

What do you dislike?

The client is not really user friendly. But the efforts made to migrate from a heavy client to a web interface are starting to pay.

The automated exports are quite ugly.

What business problems are you solving with the product? What benefits have you realized?

Incident diagnostic: Helps finding the tiers that is causing the degradation

Performance optimization: Helps finding the slowest transactions, to optimize them and get great results immediatly.

Trends: Avoid customer insatisfaction by acting before a performance degradation becomes a incident.

Dynatrace review by <span>Ferdie S.</span>
Ferdie S.
Validated Reviewer
Verified Current User
Review Source

"Great Product"

What do you like best?

# User sessions.

# Ability to identify issues proactively

What do you dislike?

Unable to export data from the user session into say CSV format (I am aware that we can export user session via web hook, however it would be good to export the user session into csv format the specific date range - or even create an overnight job to send the CSV file once it is ready)

Recommendations to others considering the product

Very good product.

Be proactive to know your user experience.

What business problems are you solving with the product? What benefits have you realized?

It is easier to identify performance issue (the root cause)

Able to identify user browsers, user screen resolution, user geographic location.

Dynatrace review by Executive Sponsor in Wholesale
Executive Sponsor in Wholesale
Validated Reviewer
Verified Current User
Review Source

"When it comes to web site user experience monitoring, it doesn't get any better"

What do you like best?

The ability to see every web transaction from the user perspective.

What do you dislike?

While markedly better than the old AppMon product, the user interface is still challenging to navigate. All this doesn't come cheap and you'll have to negotiate to get the price down from outrageous to just expensive.

Recommendations to others considering the product

Definitely do a demo/test POC to make sure you know what your getting. Also do a POC on one or two other vendors. I found Dynatrace to best met our needs for web site user experience monitoring. None of the competitors could match, although they claimed they could during the initial sales calls. The POC is what gave me the information I needed.

What business problems are you solving with the product? What benefits have you realized?

Monitor my companies e-commerce website. My developers can see issues they didn't know exist. We also use the tool to perform A/B type testing.

Dynatrace review by <span>Jean-Baptiste R.</span>
Jean-Baptiste R.
Validated Reviewer
Review Source

"A complete suite when performance matters "

What do you like best?

The Dynatrace’s Dashboard and AppMon are one of the best (maybe THE best) tools ont the market to help my company to monitor and boost our applications. The features in the web dashboard are really helpful and it’s easy to share with executives members, to show them how our web applications health.

What do you dislike?

It’s such a powerful tools, it’s hard to know everything. I discover new features regularly and sometimes, they were just here since 2 years and I didn’t know it.

Recommendations to others considering the product

It’s not always easy to use, but after few days/weeks, you will love it !

What business problems are you solving with the product? What benefits have you realized?

Mainly performance issues.

For load campaign, we tried a lot of solution and Dynatrace provided use a full package of features to help us to achieve a good report solutions and troubleshooting

Dynatrace review by Consultant in Banking
Consultant in Banking
Validated Reviewer
Verified Current User
Review Source

"Great software products with a new management framework shifted in DevOps mindset"

What do you like best?

Being able to work with the latest of technologies in a fast paced and adaptive environment

What do you dislike?

Being asked to work many hours more than expected - can become mind numbing at times

Recommendations to others considering the product

Be expected to hit the ground running once you are out in the field support Dynatrace. You will definitely learn so many valuable skills and be prepared to work many extra hours out from work in order to stand out

What business problems are you solving with the product? What benefits have you realized?

Being able to gain wanted business analytics to offer to the end clients. The benefits of this are that they are able to pinpoint which geographies and specific branches of the vendor exactly are experiencing good or bad experiences with the product - thus being able to target what business changes can be made to improve their workflow

Dynatrace review by <span>Sri R.</span>
Sri R.
Validated Reviewer
Verified Current User
Review Source

"Very helpful tool for app Perfomrance analysis"

What do you like best?

Appmon:

Drill downs to root causes

easy to find the performance bottle necks

Full insight in to all classes

UEM helps to identify user experience and detailed steps performed by user

What do you dislike?

DTSaas: Does not have all the features that Appmon has. may be in the future releases it may have all features.

Recommendations to others considering the product

Must have tool.

What business problems are you solving with the product? What benefits have you realized?

I have identified & fixed following performance issue in non-prod before we release app:

Identified memory leaks that caused heap utilization maxed out.

Identified thread bottlenecks at JVM

identified JDBC connection pool limits

there are so many.... :-)

Dynatrace review by <span>Danielle K.</span>
Danielle K.
Validated Reviewer
Review Source

"Dynatrace Rocks!"

What do you like best?

I really like the end to end transaction tracing

What do you dislike?

I don’t dislike anything. Because the product functionality is so extensive, its intimidating to our users who’ve never used it before. Thanks so our SE, Jeff Yarbrough, I’ve become completely comfortable with the setup and use

Recommendations to others considering the product

Make sure your Ops team and developers really know your infrastructure or make sure you hire quality consultants who can map out your architecture efficiently. This is imperative in proper implementation so you an leverage all of the amazing functionality Dynatrace provides.

What business problems are you solving with the product? What benefits have you realized?

We’re finding issues in our back end infrastructure that no one was previously able to diagnose/fix. We’re also finding coding issues within our mobile applications that allow us to optimize the user experience faster and better than ever before.

Dynatrace review by <span>Jagdhish S.</span>
Jagdhish S.
Validated Reviewer
Review Source

"Excellent product"

What do you like best?

Installation is super user friendly, once installed user will have various options to track the resource utilization to address pergormance caused due resource crunch. Its not easy to understand underlying issue caused due to CPU spikes when the number of supported applications are in 1000’s. Dynatrace collects all the logs and provides a detailed summary along with the timelines which makes System Administrators/ Service Engineers to analyze and address the issue proactively.

What do you dislike?

This needs to be installed on each Application Tier server and Data server manually, this is a hectic job when you have 1000’s servers.

What business problems are you solving with the product? What benefits have you realized?

Application availability and trouble shooting performance issuesdue to load and resource utilization. This helps us identify the underlying problem and provide a permanent solution.

Dynatrace review by <span>Steve K.</span>
Steve K.
Validated Reviewer
Review Source

"Dynatrace Performance Monitoring"

What do you like best?

Installation and application instrumentation is relatively easy. Once instrumented, Dynatrace AppMon collects a lot of information out of the box. All of the data is accessible from easy to create charts and dashboards.

What do you dislike?

Installation of client software that is version dependent on the Dynatrace AppMon server can be a little tricky to navigate in organizations where installing software on a workstation must pass through security checkpoints.

Recommendations to others considering the product

Spend the time to learn how to navigate Dynatrace AppMon. There is a ton of valueable data collected, but it will take time to understand how to find what you need.

What business problems are you solving with the product? What benefits have you realized?

Dynatrace AppMon helps to narrow the focus of performance problems so that you start looking closer to the problem. It also provides the ability to understand how problems affect customers.

Dynatrace review by <span>Naveen R.</span>
Naveen R.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace and Performance Monitoring"

What do you like best?

I like the web Version rather than client version due to ease of creating dashboard

What do you dislike?

DO not see Information on JDBC and Thread pool .ALso custom Thread pools in Websphere is not seen

Recommendations to others considering the product

Analyse your needs correctly and but the agents and license appropriately else you may end up with Half APM information than what you would expect . in short work identify agent needs ahead of implemenattion by involving right folks

What business problems are you solving with the product? What benefits have you realized?

Transaction tracking end to end for long Pole Response time Transactions so we can identify RCA

Dynatrace review by <span>Ian C.</span>
Ian C.
Validated Reviewer
Review Source

"Complete solution from a company committed to customer experience management"

What do you like best?

We chose to work with Dynatrace not just because it’s the market leader, but because they demonstrate the values that we feel are important to our customers, such as: a consultative approach, customer centric account management and ensuring that customers’ experience the benefits of the solutions.

What do you dislike?

We have a great partnership, with no issues and I can't see any areas for improvement.

Recommendations to others considering the product

We chose to work with Dynatrace not just because it’s the market leader, but because they demonstrate the values that we feel are important to our customers, such as: a consultative approach, customer centric account management and ensuring that customers’ experience the benefits of the solutions.

What business problems are you solving with the product? What benefits have you realized?

Dynatrace delivers the complete end to end performance experience presenting results in both an IT and business context.

Dynatrace review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Target: Digital Transformation"

What do you like best?

Easily deploy Dynatrace without the usal effort when using traditional monitoring applications.

It's easy to deploy to monitor applications which tipically are hard to monitor with traditional solutions.

Full stack visibility, for process, services, applications, hosts, end useres, databases, full coverage, and identification for all the conecctions. Identification for the exact cause and dependency tree.

What do you dislike?

Dynatrace is somehow inflexible, somteimes it's needded to have more apelling and easy to read dashboards. Graphics should be possible to change. Should be possible to integrate data or dashboards from other providers. New features sholud be more mature before the release and have more configuration options. Must have more database and network visibility.

What business problems are you solving with the product? What benefits have you realized?

Deep visibility for infrastructure which supports the application and for the user experience with analytic information.

Dynatrace review by <span>Mehdi E.</span>
Mehdi E.
Validated Reviewer
Review Source

"Preferct to trace performance message from end to end"

What do you like best?

The ability to see the execution time event the time of an SQL query but also the query itself. So it is easier to find bottleneck functions.

What do you dislike?

The gui interface is quite complex and heavy.

Recommendations to others considering the product

The best is to call a consultant from Dynatrace to help you install the tool and give a course for its usage. It is very good to debug in a QA environment but try to not use it in production if possible.

What business problems are you solving with the product? What benefits have you realized?

We had issues with some DB2 queries and it allowed us to enhance them but also some latency on rest calls and allowed us to enable gzip message to have better performance messages.

Dynatrace review by <span>Ramesh Kumar R.</span>
Ramesh Kumar R.
Validated Reviewer
Review Source

"Robust AppMon tool"

What do you like best?

User Experience Monitoring, Charting, Customized Business Transactions, Incident Report, Agent Logs, System Information and Debug mode, Offline setup, Mulitple server connections in the same application.

What do you dislike?

Inability to display commerce log errors, Object wise analysis from Synthetic to AppMon.

Recommendations to others considering the product

The best AppMon & Synthetic application software currently available in Market comparing Keynote etc.. Extremely easy to navigate & drilldown the application for root cause analysis, charting, Business Transactions etc.. Helps in monitoring server, third party clients, User experience management..

What business problems are you solving with the product? What benefits have you realized?

User Login issues found through DT client errors, SDS application failure w.r.t JCO$Application, Customer Satisfaction decreased analyzed using multiple server dashboards, load balancer's.

The AppMon is extremely helpful in investigating, analyzing and problem solving day to day activities, failures and errors on the website.

Dynatrace review by <span>Edward D S.</span>
Edward D S.
Validated Reviewer
Review Source

"Awesome installation within a fully secured banking environment"

What do you like best?

Security Gateways configuration and automated instrumentation. The product is also setup in our environment for server owners self-service via our Software Center.

What do you dislike?

No support for legacy ITSM systems such as HEAT. No support for customization of e-mail messages to pass instance/problem relevant data. No mechanism to suppress individual infrastructure issues that are irrelevant such as fully utilized swap discs.

Recommendations to others considering the product

Definitely go with this product if you respect your security teams and want to fully realize the benefits of APM.

What business problems are you solving with the product? What benefits have you realized?

Relationship mapping, intermittent service failures. The Business is not yet "on board" with Dynatrace because the data exposure API is not yet exposed. We also have numerous outsourced or hosted products now and we are unable to deploy the OneAgent.

Dynatrace review by User
User
Validated Reviewer
Verified Current User
Review Source

"Dynatrace APM Solution"

What do you like best?

Dynatrace has allowed us to pinpoint quickly any pain points our clients experience with our applications and respond accordingly. I like how fast we can deep dive into the Pure Path to locate where issues are occurring.

What do you dislike?

I would like to see more features from the desktop client included in the web client. The web client is user-friendly and convenient but would be even better if we could do in it what can be done with the desktop client.

What business problems are you solving with the product? What benefits have you realized?

We experienced immediate results with Dynatrace. During the POC/evaluation of the product, we found the application was making thousands of database queries unnecessarily causing performance issues. With this information, the development team was able to re-architect the app and improve performance.

Dynatrace review by <span>Akhil .</span>
Akhil .
Validated Reviewer
Verified Current User
Review Source

"Dynatrace is faster and easy to implement"

What do you like best?

I've only used Dynatrace for a while as a part of my project (shifted from Nagios) and I can say it's pretty easy to implement (from a first time user point of view).

The core technology of the product is its patented PurePath Technology which allows to trace every single transaction (like web request, batch jobs etc.) from end-to-end.

Dynatrace APM tools provide UI/UX analysis that identifies and resolves application performance issues faster than many other competitors used in software industry.

They have a great support for IBM technology and an excellent experience in the AIX space.

What do you dislike?

We were working on banking projects and often used multiple server technologies including C++. Initial setup was straightforward while implementing Java and .net, but a bit complex in the case of C++. I felt if they could just facilitate the installation of the agent on server applications for various languages.

DynaTrace provides a more transaction level view(compared to largely aggregated view some APM provide) however, I would have loved if it would have provided more specifics like which part of the code/module is taking a long time to execute.

DynaTrace is way too expensive when compared to one of those top APM tools(like New Relic).

Recommendations to others considering the product

• AIX Java stack on Dynatrace is obviously a crowd pulling aspect.

• Dynatrace is a SaaS APM solution based on hundreds of man-years of experience which monitors complex environments(leveraging AI).

• They have an excellent support for IBM technology.

What business problems are you solving with the product? What benefits have you realized?

Other APM mainly focus on monitoring systems, infrastructure and networks whereas Dynatrace is a whole lot more complex and far more developed for the kind of projects we deal with.

It is also monitoring your whole infrastructure and with that set of informations(you provide) and that let you to figure out if there are any application performance problems especially if they're related to infrastructure, server, code, database or any other tier.

The best feature that helped with our business is that there were

• No Stability issues

• No Scalability issues

• Executing performance testing and supervising the application response with Dynatrace, then collaborate with developers to solve issues.

Dynatrace review by <span>Arunkumar S.</span>
Arunkumar S.
Validated Reviewer
Review Source

"One of the best apm solution in llc"

What do you like best?

One if the best apm solution which can be used in lower life cycle analysis and deep dive. Comes with tons of ability like thread, cpu , memory' profiling .it's purepath and correlation ability stand out among other tools in this category. Business transactions are great way to represent metrics from application functional and usage perspective.

What do you dislike?

Not a great solution for large production (2000+ jvms) deployment given the license and upgrades. Dynatrace client is heavy in client machine memory as expected given the nature of the data it anaylse

Recommendations to others considering the product

New web based deployment is great for large installation but may not provide the same ability as the thick client

What business problems are you solving with the product? What benefits have you realized?

Performance deep dive analysis and tunning.memory and cu profiling

Dynatrace review by <span>Gopal B.</span>
Gopal B.
Validated Reviewer
Review Source

"Helped solve our performance problems"

What do you like best?

Dynatrace provides the most comprehensive and detailed information about application performance of any of the APM vendors (and I've used a few). It makes it easy to access and lays it out in the way a developer or performance engineer thinks about it. It's an essential tool for anyone who cares about performance.

What do you dislike?

There is a lot of data provided, sometimes inexperienced users get overwhelmed and don't know how to optimally analyze the data.

Recommendations to others considering the product

This is the best of the major APM vendors for detailed analysis needed to execute on performance engineering initiatives.

What business problems are you solving with the product? What benefits have you realized?

We wanted to have fast root cause analysis of performance problems during development and production. It helped enable our testing cycles reduce from months to weeks.

Dynatrace review by <span>Venu Gopal K.</span>
Venu Gopal K.
Validated Reviewer
Review Source

"Dynatrace APM and Synthetic Monitoring"

What do you like best?

Dynatrace APM gives code level insight, which helps while triaging prod issues. Synthetic Monitoring helps simulate end users to monitor the applications, which helps to address the issues proactively.

What do you dislike?

I think Dynatrace should simplify stuff with Rest APIs so we can automate things like creating alert downtimes in APM and Synthetic Monitoring

Recommendations to others considering the product

APM is the right tool to figure out code level issues

What business problems are you solving with the product? What benefits have you realized?

Synthetic Monitoring is helping us to keep a proactive posture with monitoring applications. So we can find out the root cause of the issues before end users experience it. APM has helped us figure out memory leaks in the applications, which helped developers to revisit their code base and resolves the issues accordingly.

Dynatrace review by Administrator
Administrator
Validated Reviewer
Review Source

"Made our lives easier"

What do you like best?

With the use of dynatrace, we were able to visualize our multicloud environment in much more detail.

We own clouds in AWS, Azure, Openstack.

What do you dislike?

We find the collection agent a bit instrusive, we wonder if we can make it use less processing and consume less memory for machines with small flavor. Because it can generate overhead when used on machines with lower costs and limited resources. We believe that if we can choose which processes the agent will collect and how it will collect, it makes it much easier to monitor consciously.

Recommendations to others considering the product

Easy to deploy, easy to manage, install agents on the machine and cross-platform support. if you have a multicloud environment, this tool is perfect to have an overview and to follow each particularity closely.

We were able to test with our Azure, Amazon Web Services and Openstack environment. All worked perfectl.

What business problems are you solving with the product? What benefits have you realized?

We have many environments in the cloud, and as a result, we can not give all alarms all the time. With Dynatrace, we have been able to focus only on the important alarms and have debug the problem by the panel itself, nor do we need to enter the host operating system.

Now we just need to equalize the issue I mentioned above, so that we can adopt along with a good licensing agreement to use Dynatrace 100% in our company.

We plan to resell the solution to our internal customers, just as we do with cloud solutions and other services.

Dynatrace review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"I'm the owner of responsability of APM monitoring"

What do you like best?

I like the real capability of the product di make a real troubleshooting. Our developer now can find application errors in less time. In the java client i like much the flow view of purepaths of clients request

What do you dislike?

I don't like very much the java dynatrace client, i'd like having a a real web ui for administrate the entire apm monitoring.

Recommendations to others considering the product

Is a very useful product for the rapid discovering of your errors in applications and i can view in realtime the status of monitoring of your data center

What business problems are you solving with the product? What benefits have you realized?

The problems related of a more rapid discover of problems of our applications, in meantime we can view in dashboards the real map of our data center

Dynatrace review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Loved using this tool because of the AI and automation features it got"

What do you like best?

1. AI feature embedded in it

2. Smart Scape

3. Services and process auto detection - install one agent and it will auto detect the services, process and the applications running on that host.

4. Process Grouping, Service Grouping - It auto detects the process and the services and groups the relevant services.

5. Service flow - which Helps us the service call flow

6. AWS, Synthetic Monitoring features embedded

What do you dislike?

1. No download option for reports

2. No confirmation button while changing the settings

3. AIX instrumentation for java services - this feature should also be automated. So that it saves lot of time.. I personallly feel that for AIX, we are still in APPMON era.

Recommendations to others considering the product

Yes, i would definitely recommend Dynatrace to other customers

What business problems are you solving with the product? What benefits have you realized?

1. No more agent instrumentation

2. No more analysis required as this tool is doing deep dive analysis

3. No more manual grouping creations based on processes, services, technology

4. Service Flow is helping us how the service calls are made

Dynatrace review by Internal Consultant in Information Technology and Services
Internal Consultant in Information Technology and Services
Validated Reviewer
Review Source

"I can see clearly now the rain is gone…"

What do you like best?

The deep visibility from end user’s browser deep into the java code and across the main tiers including mainframe and back again. No longer do I need to rely on application documentation and/or someone’s memory to determine dependencies and impacts.

What do you dislike?

It’s not as seemless and easy as marketing/sales/the videos make it look. I think the dash boarding could be better especially the ability to workflow but I hear there are many improvements in the next release.

Recommendations to others considering the product

My experience has manly been with appmon but if you’re coming from ca APM, it’s a shift in mindset. CA provides summary data on every metric and details on demand. Appmon is opposite, rich details with summary data only available when you configure it. It’s easy to get lost in the details and I’m glad I had wily first so I knew what type of metrics I needed summary/historic data.

What business problems are you solving with the product? What benefits have you realized?

We are attempting to measure business impact of infrastructure incidents in our production environment. In the past it was done in a variety of inconsistent ways including ‘“gut feeling.” We are starting to realize the benefits and take the emotions out of this analysis…just the facts and the facts are in the data.

Dynatrace review by User
User
Validated Reviewer
Review Source

"Painless and Handfull"

What do you like best?

The most lovely aspect of Dynatrace is that its user friendliness and amount of information it provides for the end user. As a developer I’ve always found interesting to trace out compile time errors but had difficulties to trace where exactly a run time is originated from. That’s where I liked using monitoring tools but soon found out how painful is to make them work. But with Dynatrace it is easy and the amount of information it offers is something which I cannot find in any other tools.

What do you dislike?

The difficult and painful part of Dynatrace is that it is not great when it comes to automation. There are not many API’s for an end developer to levarage.

What business problems are you solving with the product? What benefits have you realized?

We work with multiple clients to make their Devops environment get automated. We use Dynatrace as a monitoring tool for most of these cloud environments there by enabling users to fully know about their environment.

Dynatrace review by <span>Irvin D.</span>
Irvin D.
Validated Reviewer
Verified Current User
Review Source

"A must have tool for perf monitoring"

What do you like best?

The ability to show the flow of my page, find the long run times or errors or leak is awesome. As a web developer I think is a must have tool.

What do you dislike?

Sometimes there a too much information, and you have to dig into them accordingly to find what oyu really need.

What business problems are you solving with the product? What benefits have you realized?

On our framework we are facing some client perfomance issues, with Dynatrace we found the leaks and fix the accordingly.

Dynatrace review by User in Wholesale
User in Wholesale
Validated Reviewer
Review Source

"Best APM Tool on the Market"

What do you like best?

Dynatrace is the best APM tool on the market. It tracks all user and bot interactions and stores them so you can later go back and investigate what may have caused an issue or made a user have a bad experience. We have this tool implemented on all of our eCommerce websites, apps, and servers.

What do you dislike?

I currently wish there were more features that related to digital marketing. We are constantly trying to verify real sessions and users and since dynatrace already gathers this information, it would be nice to have an out of the box way to bucket valid traffic into proper marketing channels.

Recommendations to others considering the product

Although the tool may seem expensive, it has proved it's worth time and time again when our site crashes or things go wrong. The business value we have gained from this tool is incredible.

What business problems are you solving with the product? What benefits have you realized?

Performance monitoring on web servers and commerce platforms.

Dynatrace review by <span>James C.</span>
James C.
Validated Reviewer
Review Source

"Integral to our transformation journey"

What do you like best?

The ability to identify issues quickly from across the stack to find problems early before they become service impacting. Previously this would have been a complicated process of data retrieval from a number of sources with potential blind spots that Dynatrace has now highlighted.

What do you dislike?

There is so much information and data it has been quite daunting for the team, new to the system, to know where to look or to always know they’re looking in the right place.

Recommendations to others considering the product

Trial it on one of your applications. You will see the benefit almost immediately.

What business problems are you solving with the product? What benefits have you realized?

It’s initial implementation was to allow us better monitoring to prevent customer impacts from system issues.

Dynatrace review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Great Product! Very helpful for tracing logs."

What do you like best?

We can filter based on applications and our user IDs. If there are 100s of applications in the server and I am interested in only 3 of them, i can easily filter the applications through this.

What do you dislike?

I am satisfied with this product and it serves my purpose. I could not come up with some thing which I don't like about this product.

Recommendations to others considering the product

I am satisfied with the product and I will definitely recommend this product for the software engineers.

What business problems are you solving with the product? What benefits have you realized?

I am a Quality Assurance Engineer. I use dynatrace to analyse the performance of my application i.e. every page in detailed analysis. Also, I use dynatrace to track down the exceptions and errors which occur in the server.

I also use dynatrace to identify the bottlenecks of the application by proactively finding the error before the code is deployed to production.

Dynatrace review by <span>Rahul V.</span>
Rahul V.
Validated Reviewer
Verified Current User
Review Source

"Excellent Tool for production monitoring"

What do you like best?

Graphs for Longest running web requests, Purepath response time, DB Execution Counts, CPU Usage every 5 minutes etc are really very handy to monitor the entire server performance. Adding/removing snapshots in dashboard, Search Purepaths, Drilldown, Customizing dashboards are good functions we use.

What do you dislike?

Load time of dynatrace. Need to drilldown a lot to find small information.

Recommendations to others considering the product

Great product for monitoring. Drills down everything in application.

What business problems are you solving with the product? What benefits have you realized?

Application and production monitoring.

Dynatrace review by <span>Mikko S.</span>
Mikko S.
Validated Reviewer
Verified Current User
Review Source

"Can it be easier"

What do you like best?

With the new Dynatrace (OneAgent- based) I mostly like the simplified installation and no configuration when you start using it.

What do you dislike?

Sometimes I feel that I need more configuration options, but I can manage with its fully automated configurations too 😀 - saves my time.

Recommendations to others considering the product

Give it a try!

What business problems are you solving with the product? What benefits have you realized?

As a service provide we need less employees to manage our monitoring and of course we save lot of time in troubleshooting.

Dynatrace review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"APM Market Leader - Dynatrace"

What do you like best?

When people talk about an APM solution then Dynatrace only came to my mind, It provides a nice correlation between application services & third-party API calls, Also people looking for any next-gen solutions monitorings aswell the products team keep observe and release those feature in their release asap. Also, the code level insights and AI brings root cause analysis - it's awesome

What do you dislike?

Some time to instrumentation with legacy technologies and customized application like C# or desktop applications make more complex and it took more time to investigate the problem.

Recommendations to others considering the product

Its very good APM solution and can easily be leveraged as an Enterprise full-stack monitoring solutions

What business problems are you solving with the product? What benefits have you realized?

It helps to identify the problem in a minute and user experience metrics will provide valuable data to the business team to understand how the application performs at the end user level, Overall its amazing tool for Application root cause analysis.

Dynatrace review by User in Financial Services
User in Financial Services
Validated Reviewer
Review Source

"Great application monitor with easy and flexible configuration"

What do you like best?

Easy to diagnose issues and solve problems with applications in production. Although I never worked with the vendor personally, I heard from colleagues that they were very responsive. As long as you have someone on the team that already knows the application / UI, relatively easy tool to pick up. Able to solve and identify performance issues relatively quickly. Good at managing complex environments. Configuration for monitoring applications and services is very easy.

What do you dislike?

Very expensive. Developers need to deploy an agent on the same JVM in non-prod and prod environments, but it is a fairly easy configuration for a app development team.

Recommendations to others considering the product

Another team did the actual internal installation of Dynatrace, but configuration for other java services was fairly straight forward. Complimenting Dynatrace with Splunk worked nicely for Product Owners and developers that I've worked with.

What business problems are you solving with the product? What benefits have you realized?

Used within financial services industry for internal applications, so I have no feedback for a cloud architecture. It was very useful to monitor applications in production, especially during installations of java services.

Dynatrace review by <span>Jeppe Hedesgaard L.</span>
Jeppe Hedesgaard L.
Validated Reviewer
Review Source

"Love at first sight "

What do you like best?

The automation and autodetection. The fact the you dont spend alot of time on configuring, installing. But you can jump right in and harvest the value of using the data that Dynatrace analyse for you..

What do you dislike?

Dont understand the question? I love it, so the thing is dislike the most, would be the speed of releases of new capabilities. It's hard too keep up.

Recommendations to others considering the product

Try it out, have ambitions for your monitoring tool and compare with any other.

What business problems are you solving with the product? What benefits have you realized?

User insights, platform stability, root cause analysis, IT ops improvement. There are no IT business problem Dynatrace cant help out with. Directly, or as a contributing asset of solving a problem.

Dynatrace review by <span>Apurv S.</span>
Apurv S.
Validated Reviewer
Review Source

"Dynatrace for SAP"

What do you like best?

The way that you can pin point an issue is amazing and with the kind of details ... it does help me leverage with the user requirement and performance which is great

The setup of 1 device and it discovering everything around is soooooooooooo good!

What do you dislike?

Don’t have an answer yet but maybe this replay maybe of security concern as I work for Government and that data we cannot be storing / replaying with control center employees.

Very focused on Cloud but countries not yet open to cloud, need attention to on premise as well.

What business problems are you solving with the product? What benefits have you realized?

Application performance, monitoring, pro active approach, un-necessary clogging and simplifying

Dynatrace review by <span>Saanya P.</span>
Saanya P.
Validated Reviewer
Verified Current User
Review Source

"Great application monitoring product"

What do you like best?

Displays all activities of production from A to z. Highly Configurable.. Features like Custom dashboard gives user flexibility to customize the product according to need. Detailed analysis of errors and exceptions gives user ability to find any issues with production or analyze the existing bug.

What do you dislike?

Load speed is slow. Needs some improvement there.

Recommendations to others considering the product

Great to use and actually best in the current market.

What business problems are you solving with the product? What benefits have you realized?

Application product monitoring.

Dynatrace review by <span>Mathew Z.</span>
Mathew Z.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace saves time and money "

What do you like best?

I really appreciate the real time alerts and how quick it is to identify the root cause of issues once an alert comes in.

What do you dislike?

There is not enough granularity in alerts to allow me to target only specific events that I am interested in.

Recommendations to others considering the product

Dynatrace helped to reduce the cost of existing monitoring solutions and allows for quicker incident identification and resolution.

What business problems are you solving with the product? What benefits have you realized?

Real time application monitoring, and diagnostics.

Dynatrace review by Consultant
Consultant
Validated Reviewer
Review Source

"Great Tool for Performance Monitoring"

What do you like best?

Dynatrace is a great tool to debug the issues and performance and easy to integrate with all the performance testing tools and CI/CD tools.

Has very good dashboard list to represent the metrics. Dynatrace saves a lot of time in determining what is the likely cause of an issue/bottleneck an end user maybe experiencing. The PurePath technology helps to trace flow of a transaction in the application and is the basis for top down analysis, which tells how an application or transaction is impacted by the underlying infrastructure.

What do you dislike?

Not concerns

What business problems are you solving with the product? What benefits have you realized?

Load testing resulted high response time, when track down at granular level using

pure path technology , it pin-points the SQL Query was responsible for taking loner time to execute , when concurrent users in the system . After fixing this issue Performance improved a lot better and able to upgrade.

Dynatrace review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Depth and Breadth of Dynatrace"

What do you like best?

The capability of dynatrace oneAgent to install once and the ability to instrument dynatrace based on what it discovers, be it, Java, Apache, .Net or IIS is really great. There is no need to select an install based on the application platform.

What do you dislike?

The constant name changing. Appmon, Dynatrace, synthetic monitoring, gomez. where will it end?

No Single pane view of UEM, Synthetic and RUM. Confusing Client platforms, thick client, dynatrace web, webstart client.

Recommendations to others considering the product

Go for it. Although expensive, it will make your life easier.

What business problems are you solving with the product? What benefits have you realized?

Trouble shoot application slowdowns. Ability to track down what is happening under the covers when a user complains about a bottleneck.

Dynatrace review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Excellent tool for monitoring and problem resolution"

What do you like best?

The new oneAgent and AI system that is able to set itself up,identify, and categorize everything on the system and provide all that information within minutes. It also has the ability to automatically identify problems, and when they’ve resolved.

What do you dislike?

Currently you can group systems but you can’t define certain parameters for that group. Being able to define parameters for the group such as having a homogeneous system configuration would be helpful, this way the AI could pick up when a system was out of configuration and bring up a problem/alert.

What business problems are you solving with the product? What benefits have you realized?

Currently it is being used for real-time monitoring of disk systems and memory utilization of an in-memory data grid. It helps with startup times and bringing up the platform and is very effective at determining the speed at which we can start the other parts of the platform.

Dynatrace review by User
User
Validated Reviewer
Verified Current User
Review Source

"Performance Management Make easy"

What do you like best?

We are using this for customer conversions. Without this it took much time for releases and quite complex operation. With Dynatrace now our operations are simple and we are able to release faster.

What do you dislike?

Integration with some languages like C++ its usage is not much simpler.

Even like most of APM providers it provide transaction level view but no traceable to the module taking time to execute.

Recommendations to others considering the product

This is a sort of new product in the market. We also using many othe APMs for better understanding of issue. But its cloud support and easy integration is something great.

While comparing its price with others we feel that it is much in budget product.

Please give a try and you will become fan of it.

What business problems are you solving with the product? What benefits have you realized?

We monitor out products' infrastructure with this application.

We test and execute our products' performance testing and supervising the application with Dynatrace. Once you have total dashboard of your application its less time taking to resolve issues on time.

Dynatrace review by <span>Arbi A.</span>
Arbi A.
Validated Reviewer
Review Source

"Dynatrace is one of the best tools for monotiring JVM applications"

What do you like best?

A very handy tool to monitor application along its whole lifecycle from startup to shutdown. Also, the collected information are so detailed (e.g. method level or GC information) that we can spot easily problems like bottleneck or parts of the application that is the most heavy in terms of CPU or RAM footprint. Furthermore, it is even able to grab useful information (e.g. timers) from native code that can be packaged along with Java code.

What do you dislike?

The need for deploying an agent on the same JVM as the application to be monitored. This means some special network ports have to be opened and if you're applications are deployed on a public cloud this will imply modifying the security groups. In the case the deployment is in premise then this will not be a problem.

Recommendations to others considering the product

Dynatrace may be not easy to setup but the benefit gained from deploying it is worth the pain. It centralise operational information in a single interface enabling effective investigations in case of issues that may occurs to monitored applications.

What business problems are you solving with the product? What benefits have you realized?

I was part of a company that develops software for the financial sector, the application was developed in the J2EE specification. To be able to advice our customers for best setup, we evaluated many application monitoring tools available for the JVM. We did that in order to advice our clients on the best solution they could use to get a better understanding of the operational aspect of our application. Dynatrace was one of the tools that we advised our client to use if they had nothing already for Java applications monitoring.

Dynatrace review by <span>Renato Y.</span>
Renato Y.
Validated Reviewer
Verified Current User
Review Source

"Systems engeneer "

What do you like best?

I like the ease of use of the program, and how it can show the root cause of a problem

What do you dislike?

What I do not like is the system is that the interface is still a bit slow.

What business problems are you solving with the product? What benefits have you realized?

the greatest benefit was in relation to the time of detection of a problem, for a case solved are several in the day to day

Dynatrace review by <span>Kev X.</span>
Kev X.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace is an easy-to-use monitoring tool"

What do you like best?

A fast and efficient APM.

It provides synthetic transaction monitoring and native mobile monitoring.

It can offer end-to-end visibility for all business-critical applications and domain isolation across complex multi

-tiered applications.

It has largest market share and largest expertise in APM.

What do you dislike?

The UI looks old-fashion.

If the platform could be more cloud-based, the user experience would be improved.

Recommendations to others considering the product

It is a good and easy-to-use software.

It has a leading customer satisfactory rate.

What business problems are you solving with the product? What benefits have you realized?

Real end user response times.

Continuous data feed of performance.

User-centric application performance management.

Dynatrace review by <span>Antonio I.</span>
Antonio I.
Validated Reviewer
Verified Current User
Review Source

" APPMON excellent in solving application problems"

What do you like best?

Installation, very fast configuration.

The tool allows to solve problems related to the application, GC, Thread and system overload.

Excellent End User Experience .

What do you dislike?

I have not encountered any problems. Support could be improved

Recommendations to others considering the product

great product, very intuitive, help in solving problems.

What business problems are you solving with the product? What benefits have you realized?

we use the tools for different customers. We have solved problems related to the performance of critical systems.

Dynatrace review by <span>Larry R.</span>
Larry R.
Validated Reviewer
Review Source

"Dynatrace Review"

What do you like best?

AI features. No configuration of alerts/thresholds is required because AI works this out for you. Ease of implementation with single agent deployment and integrated web portal.

What do you dislike?

UI can sometimes be not intuitive. Product is expensive - would be good to have a more cost-effective offering for our smaller customers.

Recommendations to others considering the product

Dynatrace is not just for monitoring of production environments. It is beneficial for the development phase of the software lifecycle.

What business problems are you solving with the product? What benefits have you realized?

Performance monitoring and troubleshooting for custom applications during build phase and after go-live. Currently in build phase and Dynatrace has assisted with rapid problem resolution.

Dynatrace review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Great tool for Server monitoring"

What do you like best?

I have used dynatrace for Container monitoring. Presentation is pretty awesome as graphs.

- Server performance is really good.

-Database monitoring is awesome and highly recommended.

-Error handling is also good.

-Easy to use the log tracking.

What do you dislike?

It satisfies all my business need. One thing I want to mention is Price is bit high as compare to other products.

- Require more plugin to connect to 3rd party vendors easily.

-Need more support .

Recommendations to others considering the product

Database monitoring tool is awesome and highly recommended to others.

What business problems are you solving with the product? What benefits have you realized?

To monitor the server performance and track the downtime easily by seeing the graphs.

- Error Handling is pretty good.

- Log files can be access easily.

- Easy to use interface for new users.

- Dashboards are self explanatory.

-Automated backups is also one of the great features.

Dynatrace review by Administrator in Retail
Administrator in Retail
Validated Reviewer
Review Source

"Great product and support"

What do you like best?

The openness of support to be able to jump in and help fix issues with the software is fantastic. We have had several issues with the ability of one of the products to scale. They have been available and helpful at all points and very transparent in their internal communications

What do you dislike?

There was a great deal of standup and work that was needed. The process to get moving was not as quick as was hoped for. Once we got up and moving, the product was fantastic.

What business problems are you solving with the product? What benefits have you realized?

We were looking for complete visibility into all of our applications and were having issues with blind spots and mean times to resolution. We have reduced our mean time to resolution dramatically and have a significant lower number of blind spots because of the software.

Dynatrace review by <span>Marcus F.</span>
Marcus F.
Validated Reviewer
Verified Current User
Review Source

"Great products"

What do you like best?

The products are easy to use. Help options actually take you to the Dynatrace FAQ sheet about your issues.

What do you dislike?

Honestly its a bit expensive, but I suppose you get what you pay for.

Recommendations to others considering the product

really any product made by Dynatrace is good. you cant go wrong.

What business problems are you solving with the product? What benefits have you realized?

We are monitoring business essential sites and a brand new mobile app.

Dynatrace review by User in Wholesale
User in Wholesale
Validated Reviewer
Verified Current User
Review Source

"Great software"

What do you like best?

What I like best is access to information I could not find anywhere else easily

What do you dislike?

I would like a way to learn more on how to use the software in an easier manner

Recommendations to others considering the product

this is a very good product. spend money or time on training your employees on how to use it properly, as it is something that needs to be taught to utilize all of the functionality in it.

What business problems are you solving with the product? What benefits have you realized?

I have found issues and have been able to prove those issues and how we can fix them to others based on using dynatrace.