Dynatrace

(301)
4.4 out of 5 stars

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands, including 72 of the Fortune 100, trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

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Dynatrace review by <span>Matthew L.</span>
Matthew L.
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Invitation from G2 Crowd on behalf of the vendor
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Great product for digging into issues!

What do you like best?

The ability to show the flow of transactions, where the errors are and what functions are responsible for the long run times or errors is awesome. Even a non-developer like me can troubleshoot and find the cause of issues.

What do you dislike?

There is almost too much information at times. It is very easy start investigating an issue and wind up researching an issue that isn't the actual cause of the problem you're trying to sort out. Setting up business transactions would be really helpful, but I still haven't figured out the best way to do that. I don't like that they keep changing the product's user experience and menus. this makes it very difficult to walk other users through how to troubleshoot issues on their own. I also don't like their customer portal or how their support and account management team has decreased in their helpfulness over the years.

Recommendations to others considering the product

This is the product that you will want, one that gets every request and lets you inspect everything about that request. The installation process is easy, but you should carefully consider the licensing and where you should use this (we use in production and our performance test environments) because it can be very expensive if you roll this out everywhere.

What business problems are you solving with the product? What benefits have you realized?

We are using this to find and troubleshoot issues with our applications, whether they are application issues with IIS or Tomcat, database issues, or network issues. We also use Dynatrace to chart errors, and monitor server health (memory/cpu/disk).

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Dynatrace review by <span>Enrico F.</span>
Enrico F.
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

AppMon review

What do you like best?

After having used AppMon since almost its initial release some like 10 years ago I am still amazed by its future-proof and rock-solid design to this day. Being the "older brother" of today's cloud-native "Dynatrace SaaS/Managed" solution (initially called "Ruxit") it has still many unique features and advantages to offer. First and foremost I value very much being in control over what is being measured and for what purpose. AppMon gives you a staggering amount of control and flexibility to analyze what your code is doing "in the wild" and I like to think of it as the swiss army knife of Application Performance Management. With its highly customizable integration options and extensibility using a REST API as well as a powerful plugin architecture there is almost no goal that can't be accomplished, no matter how complex or outlandish your problem might be. And last but not least for me it has been a learning tool of tremendous value over the years as it allowed me to "see the truth" of what was actually happening on our infrastructure - which more often than not was quite far from what one would imagine or what was initially designed... I learned about hidden problem patterns, coding blunders and deeply rooted systemic and/or architectural flaws. which would have gone completely undetected until it was too late if it wasn't for the level of early insight provided by AppMon.

One other area where AppMon shines is in test automation and integration and its unique capabilities in providing accurate early warnings in your build & deployment pipelines when architectural or performance regressions are detected during your automated tests.

AppMon has delivered a proven track record of being a very stable solution with negligible impact on the monitored components.

What do you dislike?

The sheer flexibility of the tool might be somewhat intimidating to new users and learning to understand the core concepts like custom dashboards, business transactions, purepaths and user experience management is very important but certainly no easy task, especially if one has no previous background in application development.

Recommendations to others considering the product

Providing a bullet-proof case for a positive ROI can be painfully difficult, therefore it might take some careful planning and determination to convince your CTO/CEO to make an investment into the tool. If you suffered a lot from well documented major incidents and war rooms you should use that information to make a strong, data-driven case.

What business problems are you solving with the product? What benefits have you realized?

AppMon has dramatically reduced the number of "war room" type situations and helped a lot to establish the basis for DevOps as it has eliminated the technical and mindset "silos" which have grown over many years. For the management it is providing high-confidence application health and performance data which is used to evaluate SLA's against.

AppMon keeps providing valuable data very successfully, especially as we are able to analyze longer time scales allowing us to detect slow-evolving but potentially dangerous trends.

Through the extensive use of REST API's and custom plugins we are able to fulfill almost every (un)imaginable integration requirement being thrown at us.

What Application Performance Monitoring (APM) solution do you use?

Thanks for letting us know!
Dynatrace review by <span>Jacob &quot;BoomShadow&quot; T.</span>
Jacob "BoomShadow" T.
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

All-in-one solution, fantastically easy to implement

What do you like best?

We're a smaller startup. We don't have the luxury of time or staff resources to spend on the major tasks of implementing traditional server host monitoring, Application performance monitoring, or log ingestion. Dynatrace was an amazing find! With nothing more than 3 commands, or a simple docker container, we had everything running in minutes. Within 1 week, we had enough customizations to be production ready.

No other provider gives us log ingestion, Kubernetes/docker monitoring, and application monitoring for NodeJS. Some competitors provide aspects of that, and some offer all 3, but not for NodeJS. Dynatrace was the perfect fit.

We also really love the automatic alerts. Dynatrace alerts are based off of deviations from baseline metrics it is constantly collecting. We didn't need to set thresholds ourselves. If something suddenly changes with our application or network that "doesn't look nromal", Dyantrace will tell us. It's been a breeze.

What do you dislike?

The pricing is a little high, but still cheaper than competitors because Dynatrace at least HAS pay-as-you-go. Others do not. However, the pricing is confusing. I wish it was more simplified when trying to price out moving to a yearly contract.

Recommendations to others considering the product

Give it a try with the free trial. It'll change your entire perspective!

What business problems are you solving with the product? What benefits have you realized?

As mentioned before, we're a small startup. Implementing Dynatrace was a no-brainer. It would have taken us at least 2 months and hiring another SysOps person to get logging, monitoring, alerting, and APM implemented with cheaper or free open source solutions. It was far cheaper and faster to go with Dynatrace.

The additional benefit we didn't even realize at first was dashboards! Dashboards wasn't even on our radar when we purchased. Now, we have a giant TV hung in the office that shows various application and network metrics from a custom Dynatrace dashboard. We love it.

Dynatrace review by <span>Shreehari N.</span>
Shreehari N.
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Dynatrace is a great platform to debug the issues, latency and performance.

What do you like best?

Dynatrace is a great platform to debug the issues, latency and performance. Very good software with dashboard to represent the statistics to leadership.The service always shows rather than tells when it comes to website performance and UX, using bold charts and visuals like the aforementioned amusing emojis to give even the most technically inept business user a clear picture. Overall its a great software to user in the production environment.Dynatrace saves a lot of time in determining what is the likely cause of an issue a end user maybe experiencing.We had users in a remote office that were complaining of application latency and we were able to determine the problem stemmed from a router configuration with the help of dynatrace.Dynatrace has designed its agents to capture limited stack traces for every transaction execution, that's the great thing about dynatrace.dynaTrace is a product that helps developers, testers and operations to ensure their applications work fast and reliable.Dynatrace is the only all-in-one, full stack monitoring solution for PCF. Out of the box, Dynatrace identifies all components of your Pivotal Cloud Foundry environment, instruments them, dynamically baselines them, and shows you all their dependences. Dynatrace detects application dependencies and provides one consolidated view on application performance for: SAP Cloud Platform, Amazon Web Services, Azure and all other leading cloud.

What do you dislike?

Need to install client for most of the features. Client is very slow sometimes. In house dynatrace needs lot of space.

Recommendations to others considering the product

Sure.

What business problems are you solving with the product? What benefits have you realized?

Connectivity issues and latency in connecting different services.

Dynatrace review by <span>Lucas V.</span>
Lucas V.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Deeper insight into Application Performance

What do you like best?

Their synthetics testing is amazing and has helped us a great deal. The ability to see how our application is performing for our end users is what matters most to us. We can performance test all day and night but it will never really give us a true picture of how it performs across multiple ISPs and different geographical locations. This has really helped us realize a lot of our bottlenecks and helped us scale accordingly to meet customer demand in certain areas. A bonus for us is that since Dynatrace acquired Keynote, they have done a really good job at merging the benefits of both tools into a single service platform. Also their customer service is fantastic!

What do you dislike?

Everything is great but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder and harder to budget for tooling while ensuring we still have the proper insight into our applications.

Recommendations to others considering the product

Now with the acquisition of Keynote, Dynatrace is certainly a top contender in the APM/RUM space.

What business problems are you solving with the product? What benefits have you realized?

Our ability to accurately measure our site reliability and uptime. We are currently leveraging the DynatraceAPI to gather metrics and send them out to wider audience on a daily basis and at the same time get a true benchmark of how all of our applications are performing across multiple providers and geographical locations. We also using this tool to help us better gauge customer impact during our postmortem process.

Dynatrace review by <span>selva s.</span>
selva s.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Perfect tool for business

What do you like best?

tracing and analyzing is the best one for performance.The first perception assumes that APM is about speeding up some arbitrary method performance and the second assumes that performance management is just about discovering that something is slow. Neither of these two is what we at dynaTrace would consider prime drivers for APM in production. So what does it mean to have APM in production and why do you do it?

The reason our customers need APM in their production systems is to understand the impact that end-to-end performance has on their end users and therefore their business. They use this information to optimize and fix their application in a way that has direct and measurable ROI. This might sound easy but in environments that include literally thousands of JVMs and millions of transactions per hour, nothing is easy unless you have the right approach!

Therefore real APM in production answers the questions and solves problems such as the

What do you dislike?

Your screenshot is blurry and I cannot make out the text. Also, I am not totally sure how to capture the failed/success/timed out status on a PurePath, therefore it would be a struggle to recreate a measure at this point. Updating is not an option as we are headed into peak season.

Recommendations to others considering the product

It is a really very useful tool for application monitoring and application availability

What business problems are you solving with the product? What benefits have you realized?

application availability was the problem and its improved a lot now.Dynatrace gives you the ability to see applications the way your customers do, which allows teams full operational insight. This insight is the key ingredient to stay competitive in today’s market.

Awareness into where performance matters most

Know each customers journey and interactions with your application

Prioritize performance optimization based on real digital-business outcomes

Better collaboration with IT around a common language based on digital experience

Learn more about Dynatrace

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