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Dynatrace

Dynatrace

4.4
(361 reviews)
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Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands, including 72 of the Fortune 100, trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

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Dynatrace review by Caleb S.
Caleb S.
Validated Reviewer
Verified Current User
Review Source

"Frustrating implementation with negative impact updates"

What do you like best?

The layout is great. Service chains make it easy to see how each service is calling everything else. Sprawling connectivity view to see how the environment interconnects. Users are able to easily use this version.

What do you dislike?

Difficult to implement a hosted solution. Dynatrace oneagent updates sometimes fail requiring manual intervention. Recent updates have caused major service disconnects. Missing service data or transactions. Metrics are skewed due to the missing data. Very sensitive AI causes false alarms (0.001ms response time change creates a service ticket)

Recommendations to others considering the product

Implementation hassle was high. Consider using Dynatrace's hosted solution if possible.

Be sure you have a tagging plan in mind to properly segregate services. There's a hidden limit to services that are tagged the same way, causing us to rearchitect parts of the implementation.

If you plan to use the UEM features, be sure your applications have some way of identifying users in the code so every transaction doesn't show up as anonymous.

What business problems are you solving with the product? What benefits have you realized?

Monitoring of applications and performance. We have received a better overall view of interconnectivity between apps in our environment. Helps show widespread problems assuming it catches the right transactions and doesn't miss data.

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Dynatrace review by Roy J.
Roy J.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Easy implementation and quick results"

What do you like best?

The ease of setting up the dynatrace installation. You create an environment and from there you can install the agents. This will make sure everything is in the right environment. After setting up the environments you will see data instantly and you can start troubleshooting issue's or get information about what is happening in your environment.

What do you dislike?

For some technologies you need extra configuration to get the best value out of it. You have out of the box monitoring but for some technologies you want some more indepth information. Luckely Dyantrace can provide you that but it will take some extra work.

The same is true for dashboarding, it is simple to setup a dashboard with the measurements you got but if you want something custom it will take some more time, but it is posible to get it.

Recommendations to others considering the product

Try this product out, I'll be sure you will get value out of this product. I have used it multiple times and always find it usefull for troubleshooting production problems and monitoring production.

What business problems are you solving with the product? What benefits have you realized?

Finding the slow spot in the environment and drill down to code level to see what is causing the issue. We also use the dashboard feature so that we have real-time information about are environment. We have found and solved memory leaks, debug code in production, misconfigured servers.

We also installed it on our acceptance environment to do a check of the patches that are beeing developed to see if they will solve problems or that they just make things worse.

What Application Performance Monitoring (APM) solution do you use?

Thanks for letting us know!
Dynatrace review by Dan B.
Dan B.
Validated Reviewer
Verified Current User
Review Source

"Invaluable insight under the hood of your applications"

What do you like best?

Massively saves time when investigating the root cause of application issues. Instead of manually trawling through individual servers for performance stats, error logs etc, Dynatrace gives it all in a single web UI.

PurePath view allows visbility of the exact lines of code that are failing and what the response from a remote endpoint was for example - helps with replicating a call to diagnose what's going wrong.

Visibility of Host server health allows a quick check for memory/CPU/disk space issues and alerts can be fired to ensure they're rectified before causing any downtime.

What do you dislike?

Interface can be a little overwhelming at first with a bit of a learning curve to find your way around it. Once you get used to the layout and various options though it's extremely powerful and useful.

Recommendations to others considering the product

Take the time to tag your hosts/assets to make search/filtering easier. Look at tailored email alerts so you're aware of any problems as soon as they arise.

What business problems are you solving with the product? What benefits have you realized?

Middle of the night fault fix callouts are much easier to diagnose and remediate thanks to Dynatrace alerting and the ability to drill down via PurePaths to the specific calls/requests that are resulting in errors.

Setting up alerts means you can identify and fix problems often before the end users are even aware of them.

Dynatrace review by Suman Rao J.
Suman Rao J.
Validated Reviewer
Verified Current User
Review Source

"My Review on Dynatrace"

What do you like best?

I typically use dynatrace to understand the flow from end -end.I work for credit card based company and when one of our customer is having issues with for example payment, using dynatrace I trace the request using IP address, understand at what point failure happened and find the root cause.We have dynatrace agent installed on all our servers which has different applications. Having this helps us to see what happened and where is the point of failure.

What do you dislike?

I would like dynatrace to have support for browser to that we can find information like time taken to load a web page ...etc.

What business problems are you solving with the product? What benefits have you realized?

We use Dynatrace primarily to find the root cause of production issues, send alerts to phone/email whenever there is a failure. Starting from sending alerts to production support team, helping to debug issues and find the point of failure.

Dynatrace review by Inés P.
Inés P.
Validated Reviewer
Verified Current User
Review Source

"I think this is the No. 1 monitoring software"

What do you like best?

Dynatrance is a monitoring software for several cloud accounts that are analyzed to keep the user informed through their tools, this allows a complete monitoring of each complete application. It works when necessary and the features it offers for tracking are the best in its category.

What do you dislike?

There is nothing I can say against Dynatrace, all the doubts that we have were canceled once we use it, now we are more than satisfactory for the good choice, which is not only essential for the tracking of the other applications.

What business problems are you solving with the product? What benefits have you realized?

Easy to use, Dynatrace does not require much experience to start using it, it is increasingly easy to use, it is proof that the technology has made a positive change, this software shows in a detailed report the problem that occurs in some applications together with its location.

Dynatrace review by Paul W.
Paul W.
Validated Reviewer
Verified Current User
Review Source

"Slick, fast route to value, and so much promise."

What do you like best?

The product is very easy to get moving with, and it enables people to drill in to detail quickly and effectively, allowing a rapid path to identifying problems. The information available is also easily exposed to show operational status, and what is more, you can set it up to show business information and how it's impacted by system performance, releases, outages etc.

What do you dislike?

The agent updates have been problematic in the past, and also using Dynatrace Managed, the deployment doesn't have a good solution to establishing monitoring in a DR situation.

Recommendations to others considering the product

Look at what it can do for you in terms of business information in order to maximise value. Watch out for agent updates, don't auto update agents in Production, test first.

What business problems are you solving with the product? What benefits have you realized?

Rapid Production problem cause identification

Proactive alerting

Impact analysis of production issues

Dynatrace review by Matthew L.
Matthew L.
Validated Reviewer
Verified Current User
Review Source
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"Great product for digging into issues!"

What do you like best?

The ability to show the flow of transactions, where the errors are and what functions are responsible for the long run times or errors is awesome. Even a non-developer like me can troubleshoot and find the cause of issues.

What do you dislike?

There is almost too much information at times. It is very easy start investigating an issue and wind up researching an issue that isn't the actual cause of the problem you're trying to sort out. Setting up business transactions would be really helpful, but I still haven't figured out the best way to do that. I don't like that they keep changing the product's user experience and menus. this makes it very difficult to walk other users through how to troubleshoot issues on their own. I also don't like their customer portal or how their support and account management team has decreased in their helpfulness over the years.

Recommendations to others considering the product

This is the product that you will want, one that gets every request and lets you inspect everything about that request. The installation process is easy, but you should carefully consider the licensing and where you should use this (we use in production and our performance test environments) because it can be very expensive if you roll this out everywhere.

What business problems are you solving with the product? What benefits have you realized?

We are using this to find and troubleshoot issues with our applications, whether they are application issues with IIS or Tomcat, database issues, or network issues. We also use Dynatrace to chart errors, and monitor server health (memory/cpu/disk).

Dynatrace review by Daniel S.
Daniel S.
Validated Reviewer
Verified Current User
Review Source

"Gran software con mucha potencia"

What do you like best?

Este programa te permite ver prácticamente cualquier problema, error, costes de tiempo que tengas en los nodos monitorizados, en que punto en que se encuentra (llamadas a servicios, conexión con BD, queries, conexion con el cliente) y considero que es fundamental en la monitorización de una aplicación web

What do you dislike?

Al comenzar a utilizarlo se puede hacer complejo el hecho de encontrar todas sus funcionalidades y conocerlas a no ser que alguien te instruya, de hecho tras haberlo utilizado un tiempo estoy convencido de que aún se me escapan algunas de ellas.

Recommendations to others considering the product

Hay que tener conocimientos de informática para poder utilizar este software, y además conocer las funcionalidades que tiene para sacar partido de el.

What business problems are you solving with the product? What benefits have you realized?

Cualquier problema relacionado con la aplicación web de mi empresa, te permite ver cual es el problema y localizarlo muy rápidamente.

Dynatrace review by Enrico F.
Enrico F.
Validated Reviewer
Verified Current User
Review Source

"AppMon review"

What do you like best?

After having used AppMon since almost its initial release some like 10 years ago I am still amazed by its future-proof and rock-solid design to this day. Being the "older brother" of today's cloud-native "Dynatrace SaaS/Managed" solution (initially called "Ruxit") it has still many unique features and advantages to offer. First and foremost I value very much being in control over what is being measured and for what purpose. AppMon gives you a staggering amount of control and flexibility to analyze what your code is doing "in the wild" and I like to think of it as the swiss army knife of Application Performance Management. With its highly customizable integration options and extensibility using a REST API as well as a powerful plugin architecture there is almost no goal that can't be accomplished, no matter how complex or outlandish your problem might be. And last but not least for me it has been a learning tool of tremendous value over the years as it allowed me to "see the truth" of what was actually happening on our infrastructure - which more often than not was quite far from what one would imagine or what was initially designed... I learned about hidden problem patterns, coding blunders and deeply rooted systemic and/or architectural flaws. which would have gone completely undetected until it was too late if it wasn't for the level of early insight provided by AppMon.

One other area where AppMon shines is in test automation and integration and its unique capabilities in providing accurate early warnings in your build & deployment pipelines when architectural or performance regressions are detected during your automated tests.

AppMon has delivered a proven track record of being a very stable solution with negligible impact on the monitored components.

What do you dislike?

The sheer flexibility of the tool might be somewhat intimidating to new users and learning to understand the core concepts like custom dashboards, business transactions, purepaths and user experience management is very important but certainly no easy task, especially if one has no previous background in application development.

Recommendations to others considering the product

Providing a bullet-proof case for a positive ROI can be painfully difficult, therefore it might take some careful planning and determination to convince your CTO/CEO to make an investment into the tool. If you suffered a lot from well documented major incidents and war rooms you should use that information to make a strong, data-driven case.

What business problems are you solving with the product? What benefits have you realized?

AppMon has dramatically reduced the number of "war room" type situations and helped a lot to establish the basis for DevOps as it has eliminated the technical and mindset "silos" which have grown over many years. For the management it is providing high-confidence application health and performance data which is used to evaluate SLA's against.

AppMon keeps providing valuable data very successfully, especially as we are able to analyze longer time scales allowing us to detect slow-evolving but potentially dangerous trends.

Through the extensive use of REST API's and custom plugins we are able to fulfill almost every (un)imaginable integration requirement being thrown at us.

Dynatrace review by Jacob "BoomShadow" T.
Jacob "BoomShadow" T.
Validated Reviewer
Verified Current User
Review Source

"All-in-one solution, fantastically easy to implement"

What do you like best?

We're a smaller startup. We don't have the luxury of time or staff resources to spend on the major tasks of implementing traditional server host monitoring, Application performance monitoring, or log ingestion. Dynatrace was an amazing find! With nothing more than 3 commands, or a simple docker container, we had everything running in minutes. Within 1 week, we had enough customizations to be production ready.

No other provider gives us log ingestion, Kubernetes/docker monitoring, and application monitoring for NodeJS. Some competitors provide aspects of that, and some offer all 3, but not for NodeJS. Dynatrace was the perfect fit.

We also really love the automatic alerts. Dynatrace alerts are based off of deviations from baseline metrics it is constantly collecting. We didn't need to set thresholds ourselves. If something suddenly changes with our application or network that "doesn't look nromal", Dyantrace will tell us. It's been a breeze.

What do you dislike?

The pricing is a little high, but still cheaper than competitors because Dynatrace at least HAS pay-as-you-go. Others do not. However, the pricing is confusing. I wish it was more simplified when trying to price out moving to a yearly contract.

Recommendations to others considering the product

Give it a try with the free trial. It'll change your entire perspective!

What business problems are you solving with the product? What benefits have you realized?

As mentioned before, we're a small startup. Implementing Dynatrace was a no-brainer. It would have taken us at least 2 months and hiring another SysOps person to get logging, monitoring, alerting, and APM implemented with cheaper or free open source solutions. It was far cheaper and faster to go with Dynatrace.

The additional benefit we didn't even realize at first was dashboards! Dashboards wasn't even on our radar when we purchased. Now, we have a giant TV hung in the office that shows various application and network metrics from a custom Dynatrace dashboard. We love it.

Dynatrace review by Lucas V.
Lucas V.
Validated Reviewer
Verified Current User
Review Source

"Deeper insight into Application Performance"

What do you like best?

Their synthetics testing is amazing and has helped us a great deal. The ability to see how our application is performing for our end users is what matters most to us. We can performance test all day and night but it will never really give us a true picture of how it performs across multiple ISPs and different geographical locations. This has really helped us realize a lot of our bottlenecks and helped us scale accordingly to meet customer demand in certain areas. A bonus for us is that since Dynatrace acquired Keynote, they have done a really good job at merging the benefits of both tools into a single service platform. Also their customer service is fantastic!

What do you dislike?

Everything is great but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder and harder to budget for tooling while ensuring we still have the proper insight into our applications.

Recommendations to others considering the product

Now with the acquisition of Keynote, Dynatrace is certainly a top contender in the APM/RUM space.

What business problems are you solving with the product? What benefits have you realized?

Our ability to accurately measure our site reliability and uptime. We are currently leveraging the DynatraceAPI to gather metrics and send them out to wider audience on a daily basis and at the same time get a true benchmark of how all of our applications are performing across multiple providers and geographical locations. We also using this tool to help us better gauge customer impact during our postmortem process.

Dynatrace review by selva s.
selva s.
Validated Reviewer
Verified Current User
Review Source

"Perfect tool for business "

What do you like best?

tracing and analyzing is the best one for performance.The first perception assumes that APM is about speeding up some arbitrary method performance and the second assumes that performance management is just about discovering that something is slow. Neither of these two is what we at dynaTrace would consider prime drivers for APM in production. So what does it mean to have APM in production and why do you do it?

The reason our customers need APM in their production systems is to understand the impact that end-to-end performance has on their end users and therefore their business. They use this information to optimize and fix their application in a way that has direct and measurable ROI. This might sound easy but in environments that include literally thousands of JVMs and millions of transactions per hour, nothing is easy unless you have the right approach!

Therefore real APM in production answers the questions and solves problems such as the

What do you dislike?

Your screenshot is blurry and I cannot make out the text. Also, I am not totally sure how to capture the failed/success/timed out status on a PurePath, therefore it would be a struggle to recreate a measure at this point. Updating is not an option as we are headed into peak season.

Recommendations to others considering the product

It is a really very useful tool for application monitoring and application availability

What business problems are you solving with the product? What benefits have you realized?

application availability was the problem and its improved a lot now.Dynatrace gives you the ability to see applications the way your customers do, which allows teams full operational insight. This insight is the key ingredient to stay competitive in today’s market.

Awareness into where performance matters most

Know each customers journey and interactions with your application

Prioritize performance optimization based on real digital-business outcomes

Better collaboration with IT around a common language based on digital experience

Dynatrace review by Bert V.
Bert V.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Measuring real customer experience and act upon that"

What do you like best?

Dynatrace is really on top of it's game. New technologies like nodejs and containers are fully supported and they really try to stay ahaid in stead of following.

The new AI features in Dynatrace, the voice-ops / chat-ops with Davis and Alexa just work out of the box.

Problems are reported in stead of incidents, so you get the root cause in stead of 1000 separate incidents and you can replay the entire problem scenario.

Visually complete and speed-index provide the ultimate user experience measures which really reflect what the user sees.

The ease of deployment and updates. Certainly with the new Dynatrace, but even with AppMon.

Dynatrace support is great. The forums contain a lot of usefull info, but when you have an issue or question and you really require help, the support team is really there for you. Info is correct and within time. Sometimes they even create specific fix-packs just for you.

What do you dislike?

As long as it's web and mobile (IOS and Android), it's all very easy. But from the moment you start with rich clients it becomes more challenging.

What business problems are you solving with the product? What benefits have you realized?

Dynatrace provides insights into your applications, your infrastructure but especially on your users and how they experience your apps. This is very valuable for devs and ops to understand what the real impact is of their code and infrastructure on your users.

But also for business and management it brings a lot of added value. Investments can be made which really help your users and you can measure it instead of guessing.

Benefits:

For a rather large application which we support, we have a rather small devops team that does it all with great confidence. We can anticipate on problems and fix issues a lot faster than before.

Dynatrace review by chaitanya s.
chaitanya s.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace Implementation in our production environment"

What do you like best?

The first thing I like about dynatrace is that the tool is very light weight component and very easy to install across the servers. The agent installation is very quick and configuring all the different JVM"S like web sphere ,web logic , Java jetty servers etc. I like dynatrace tool and mostly I like the pure paths and dashboards.Yes, I would definitely say it improved the functionality. we are able to prevent the major down times by pro-active monitoring alerts.Server monitoring, Dash-boards, Pure paths, Pure paths comparison are the most useful features.We started using dynatrace software for better alerting and application monitoring mechanism. we are happy with the server monitoring but we feel like application monitoring should be improved.

What do you dislike?

I would like to enforce more alerting mechanisms and focusing on the exact exception/error.

It can be improved in narrowing the exact exception/ERROR in application monitoring. I would say it should more focus on app monitoring and capture for some of the known alerts and it should be able to identify which system is having the issue/

Recommendations to others considering the product

I would strongly recommend dynatrace to other communities

What business problems are you solving with the product? What benefits have you realized?

business problems I have solved with dynatrace is that minimizing the downtime and avoiding huge down times in production. with the OOM and JVM hung alert mechanism we are able proactively identify the issue and fix it. if there is any issue with backend we are able to deduct with the help of application personal incident rules.

Dynatrace review by Chaitu s.
Chaitu s.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace admin and user experience "

What do you like best?

The best part of dynatrace is that the tool is very lightweight and very easy to install. It is very simple and interesting to install agents on the multiple servers. I like the UI and dashboards that we can build on dynatrace and their pure paths session is very very informative.it exactly points to the exception and we can pinpoint using those parameters. The server monitoring is very accurate in this tool. we are able to prevent many critical Incidents with this tool and genarate many data reports using DT ui which we are not able to do earlier. this helps in visualizing data better. this helps in presenting the data in more advance technology.we are able to solve many problems using dynatrace. the main thing we achieved using this dynatrace software is that we managed to minimize the downtimes of out applications by reacting to the alerts

What do you dislike?

The one thing I do not like about dynatrace is that their WebUI dashboards are very very slow. they seriously have to improve their WebUI dashboard configuration and SSL timeouts.

Recommendations to others considering the product

I would absolutely advice using dynatrace to other users.

What business problems are you solving with the product? What benefits have you realized?

we are able to solve many problems using dynatrace. the main thing we achieved using this dynatrace software is that we managed to minimize the downtimes of out applications by reacting to the alerts that were triggered by dynatrace. the server monitoring is very accurate that we are able to identify the issue's proactively and fixed it

Dynatrace review by Alex S.
Alex S.
Validated Reviewer
Verified Current User
Review Source

"Excellent APM product that is easy to deploy, manage and use"

What do you like best?

I really liked how easy it was to deploy the SaaS vesion of Dynatrace in our environment. We have a lot of tools that have plenty of capability but they don't get a whole lot of use because they would require someone who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.) and our small shop can focus on getting valuable metrics, alerts and issue resolution from the product. That is very important because despite how many features and how powerful a product is, it will only return value to an organization if it is being integrated and used regularly for its intended purpose; Dynatrace makes that easy for us.

What do you dislike?

If I had to pick something I dislike, it is that it requires manual intervention to uninstall the cloud agent from servers you want it removed from. The installation part is the easiest of any linux tool I've ever installed, so I don't have a problem with that at all. What i have a problem with, is that in order to 100% remove the product, you will need to manually go to each machine and uninstall the cloud agent... I wish there was a feature that would allow a Dynatrace administrator to remotely uninstall / remove the cloud agent from the Dynatrace management console without having to physically log on to each server to achieve that task.

Recommendations to others considering the product

My best recommendation for someone considering it is to deploy the trial version as a proof of concept on your non-production systems and ask for assistance from their pre-sales team if needed. Another thing I strongly recommend is that you attend some of the regional meetups and seminar that Dynatrace organizes, to not only get a feel of the product and the community around it from other actual users but also harvest other ideas and capabilities that Dynatrace could be used for.

What business problems are you solving with the product? What benefits have you realized?

We are solving issues that we've experienced for a long time with storage volumes being slow and over-saturated and SQL databases not scaling properly when under load. We're also monitoring web services and using synthetic web checks to actively monitor specific parts of our production website and production applications. With the SaaS version of Dynatrace we started monitoring our VMware hypervisors and that gave us system specific metrics into our virtual environments.

Dynatrace review by Anthony H.
Anthony H.
Validated Reviewer
Verified Current User
Review Source

" Microservice Provide,r --> you need to monitor, prevent, identify & troubleshoot your API ecosystem"

What do you like best?

I really enjoyed the ability to monitor microservice traffic and identify from an end-to-end perspective which element within the process is having an issue. The ability to identify a specific service or operation failure increases support team productivity, and increases opportunities to prevent issues from impacting customers. In addition, the incorporation of remote location testing allows our teams to understand user experience pain points before the actual user...again enabling preventive maintenance and increasing customer satisfaction. (insert smiley face with cookie)

What do you dislike?

None so far. I think an auto refresh built into the view would be nice when deploying to team monitors or wall monitors.

Recommendations to others considering the product

There are other products on the markets but it's not often can you get monitoring, detailed troubleshooting and synthetic agent testing at remote local pops in one package..I recommend this product.

What business problems are you solving with the product? What benefits have you realized?

The ability to monitor microservices, and leveraging the end-to-end trace analysis provides clarity on where the problem is within the process. We believe this should decrease overall time to troubleshoot, and resolve support issues.

Dynatrace review by Rushikesh M.
Rushikesh M.
Validated Reviewer
Verified Current User
Review Source

"Appmon Experience "

What do you like best?

I like Appmon best. The way Purepath gives us extended details of each request, it really helps to get RCA faster. The amount of flexibility it provides in creating measures is really great. Similar to measures it also provides flexibility in creating complex Business Transactions .

Similar to Appmon we are also using Gomez solution for synthetic monitoring of our production systems. It really helps us to test it from multiple locations.

What do you dislike?

I would like to see distribution plots added to charts. Sometimes it becomes important to understand distribution of different metrics over time.

Recommendations to others considering the product

It is a good tool

What business problems are you solving with the product? What benefits have you realized?

In our organization we are using Dynatrace for monitoring the performance of production systems plus test environments. With Purepath and different hotspot dashlets it helps to dig into issues. In my previous organization I have deployed many implementations of Appmon and everywhere this tool has helped us tremendously in identifying the root cause to different performance related problems.

Dynatrace review by Sirish M.
Sirish M.
Validated Reviewer
Verified Current User
Review Source

"Great Tool Dynatrace"

What do you like best?

Indepth analysis of a request using UEM module. Purepath drilldown is a nice feature to find all related activities for a request. Dynatrace is very helpful sometime in finding the actual root cause of a production issue when our application cannot log the error. DB ratio hit and average time on the dashboard is great to understand the server condition.

What do you dislike?

There is no help on complex sections. No other issue identified but it loads slightly with delay and that might be because of the fact it is so large on both the functionality wise and the data stored.

Recommendations to others considering the product

A very nice tool which helps in most production issues analysis. Must to have.

What business problems are you solving with the product? What benefits have you realized?

Application and production monitoring.

Dynatrace review by Jiri K.
Jiri K.
Validated Reviewer
Verified Current User
Review Source

"best in class APM solution"

What do you like best?

Dynatrace not only tells you your users are having issues with your application, but also where you should look to fix the issue. In modern complex applications it is no longer enough to just hope for the best. The latest product utilizes AI and massive automation make it really easy to deploy.

What do you dislike?

The products or the company goes through a rebrand/renaming about once a year, which creates some confusion with customers.

Recommendations to others considering the product

When looking for an APM solution people look for a solution that provides most metrics. With Dynatrace a lot of the metrics are hidden behind the scenes and only surfaced when needed. Most important is whether you monitor all transactions or just sample every now and then. I would rather base my decisions on all transactions than a random sample.

What business problems are you solving with the product? What benefits have you realized?

Finding issues that previously occupied people for months. Just pointing the finger at a problematic piece of code is magical. Business and IT come together to understand how apps work, no more unproductive discussions and blame game.

Dynatrace review by Carlos L.
Carlos L.
Validated Reviewer
Review Source

"Just convenient and powerful"

What do you like best?

Dynatrace offers the most comprehensive environmental monitoring available today. The tool gives you a complete topology of your entire environment so you can see what's being talked about. You will be surprised what he shows you. The dashboard features are much better. Its ability to monitor the interior of containers is also unsurpassed.

Custom Desktop, Transactional Analysis, Purepaths helps you find problems from the root. The in-depth analysis capability is impressive to go deep into the question, the option to filter by transaction is the best and gives you more specific results.

What do you dislike?

At Dynatrace, performance degradation issues are deviations from the set base performance that impact services and / or applications in your environment. Here is an example of a scenario with a problem that is due to a performance problem in the infrastructure layer.

Recommendations to others considering the product

It is a very complete product, it can be used to do simple analysis or to dive deeply into processes that can cause you problems on your servers. It is a must for companies of all sizes.

What business problems are you solving with the product? What benefits have you realized?

There are obvious benefits in detecting development cycle issues early, but there are benefits that are greater than expected security threats, and multiple APIs require a single action, the ability to track license costs.

Dynatrace review by António S.
António S.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"APM prepared for the future"

What do you like best?

What I like best is the capabality of following all user actions across all monitored infrastructure, and even to systems not monitored, but interconnected. I also like the AI capability. I have seen some of it's capability in production environments, and it's pretty impressive! It's not a marketing buzzword being abused, but it actually works! Being able to offload problem handling and root-cause analysis, and get to the point analysis of complex systems is something very important, as systems/applications are getting even more complex.

What do you dislike?

In the new Dynatrace offering, support for legacy applications is still not there. But given their excellent support of legacy applications and protocols in the AppMon & DC RUM offers, they have the knowledge to put it their, knowledge that isn't available in their competition.

Recommendations to others considering the product

You're going to be surprised. It's difficult to keep pace with their solution. But it's mostly automatic, so you only to give importance to what's really important for you. But when you need the detail, or additional information, it's there, as there are no gaps, as it is not based on sampling.

What business problems are you solving with the product? What benefits have you realized?

Dynatrace is excelent in troubleshooting scenarios. You don't get samples or gaps. You get the real thing. And that is absolutely important when troubleshooting the most complex situations.

Focus on root cause analysis has made for a significant drop in the importance of alerts. I was once used drowned in alerts, but now have refocused. Alarms are still there of course, but now they are about minor things, and I see myself getting rid of them very soon.

Dynatrace review by Ruvim S.
Ruvim S.
Validated Reviewer
Review Source

"Best application monitoring tool available"

What do you like best?

Dynatrace is a phenomenal application monitoring tool! I love how easy it is to build custom meaningful dashboards that I can show to our internal teams and the end customers. The representation of the data on the dashboards is easy to understand and aesthetically pleasing to the eyes. I am able to display all the trending, volume metrics, and availabilities that matter most all on a single screen. I also like how I can drill down a problem ticket to find what is the root problem and view what additional objects and services are being impacted. This helps our users understand the application better while reducing our MTTR. It was a huge culture change in the way our organization views monitoring, but a necessary one. We are very pleased with the product and the support we receive when we face challenges.

What do you dislike?

The API documentation is not user friendly. I would love to see the documentation rewritten to make it easier and clearer to find exactly what data/metrics I need and how to use them. I would also like to see how other clients are utilizing the API and have access to a repository of these mini projects. The cost of the product is very high.

Recommendations to others considering the product

Make sure you can integrate with your ticketing system.

What business problems are you solving with the product? What benefits have you realized?

Discovering root cause of a problem or an outage without needing 20 people on a conference call sharing information has been made a huge impact in our organization. This tool greatly reduced MTTR and finding the root cause to our application problems.

Dynatrace review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Excellent easy to use product!"

What do you like best?

The ease of setup and configuration – takes no time which is great as it doesn’t take up much engineer resource

The AI is excellent and straight out of the box started picking up problems and telling us how our systems and services were functioning

What do you dislike?

The dashboard functionality could be a little better, we have very simple dashboards configured of our front of house teams which clearly show when we have an issue.

But been able to show more information on technical dashboards with more configuration options would be good.

Dynatrace have this on their roadmap and some of the upcoming features look excellent so we are excited to start to use them

Recommendations to others considering the product

Gof or it it's excellent!

What business problems are you solving with the product? What benefits have you realized?

As an IT Operations team Dynatrace has really helped us to become more pro-active, we are now starting to be able to notify business users of issues before they are effected meaning we can resolve the issue with zero business impact

Dynatrace review by William  L.
William L.
Validated Reviewer
Review Source

"Dynatrace has helped us to resolve platform issues in many ways!"

What do you like best?

The great thing about dynatrace is it is light weight and does add much burden to our servers and network bandwidth. The details of the identified problem listed on Dynatrace helped us identify the issues related to code/network/servers and it was really easy to navigate through and drill down to the details we need.

We like the university site provided by Dynatrace to give our staff training in their own pace.

What do you dislike?

There is no much to dislike and we would like to see more features coming out, we hope there would be more training and webinar to be provided by Dynatrace to help us get the maximum potential of Dynatrace!

What business problems are you solving with the product? What benefits have you realized?

It helped us identify network traffic issue and code issues related to our platform software. We were able to find out the users that were impact and the time it happened. it was really used. This helped us to notify and contact the user before they come to us!

Dynatrace review by User
User
Validated Reviewer
Verified Current User
Review Source

"Excellent Product With Massive Insight to Detail"

What do you like best?

Dynatrace has the wonderful capability of providing accurate and detailed alerts for our on call team and help desk. Its web portal as well as mobile app allow our end users easy accessibility from where ever they are working to monitor the health of our servers. Dynatrace does a fantastic job of delivering organized alerts and coupling them into easy to read problems.

What do you dislike?

I have no complaints about this product. Ever since its roll out, its help our team be extremely proactive.

Recommendations to others considering the product

If your company hosts web applications, Dynatrace is an excellent product to manage production nodes.

What business problems are you solving with the product? What benefits have you realized?

We are able to minimize the time of an outage on any of our servers and while our team is remote there is plenty of ways to be alerted via the app and email alerts. Also Dynatrace allows us to be proactive in the sense that we are able to see past failures and predict future ones thereafter.

Dynatrace review by Aaron B.
Aaron B.
Validated Reviewer
Review Source

"Comprehensive insights"

What do you like best?

The information available at your fingertips from 50k down to individual queries per user session is immensely useful. The single dash for gleaning information is handy and means almost entirely foregoing accessing the machine via SSH. The ease of installation and discoverability makes getting productive with the platform easy and overall very approachable.

What do you dislike?

In my opinion there's room for improvement in the UI to make bookmarking views and saving sessions for troubleshooting pernicious "hot spot" issues that one returns to frequently.

Recommendations to others considering the product

What have you got to lose?

What business problems are you solving with the product? What benefits have you realized?

Increased uptime and proactive approaches to challenges in the wild. Production issues encountered by users client side is extremely useful for our Web team. The discoverability and drill down to slow queries is a life saver. We've also had stopping issues due to Apache crashes that were typically resolved by hand sifting through logs is now a figment of the past.

Dynatrace review by Tom M.
Tom M.
Validated Reviewer
Review Source

"Intuitive and comprehensive"

What do you like best?

The depth of information you get with extremely little setup time.

What do you dislike?

The amount of information is quite overwhelming for a new system user. In the long term this is great as it’s exactly what is needed for issue handling, but more of a walk through approach to the various system areas would be nice initially. That being said, DynaTrace support were extremely helpful in getting us going.

Recommendations to others considering the product

Need to set a significant amount of time aside to ensure that it is understood and adopted properly - it takes resource to implement well, but the benefits of doing so are huge.

What business problems are you solving with the product? What benefits have you realized?

User sessions was a massive deal for us and the insight this gives us into what users are actually experiencing is amazing. The session replay stuff presented this morning was very exciting. Also it supports DB2 - a technology we’d rather be (but cannot be) without. Support for this in the same depth is lacking elsewhere.

Dynatrace review by Soumitra C.
Soumitra C.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace : The best tool for performance monitoring and management"

What do you like best?

The user interface ,the various option to drill down and analyze the pure-paths issue in services ,web pages, database sql queries and memory leakage make this tool one of the best tool in the market for the purpose of Application Performance Monitoring.

What do you dislike?

The tool is a desktop based application and it consumes lot of memory and cpu usage is high.

Recommendations to others considering the product

Be it webservices (SOAP .or REST) ,webpages or any other jobs it is recommended to use Dynatrace to identify the performance bottlenecks and improve them to deliver fast response and reduce latency.

What business problems are you solving with the product? What benefits have you realized?

Improving the performance by monitoring the time taken in each steps.Also its give the report on the number of hits and flows of data .

Dynatrace review by Hashim J.
Hashim J.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace is awesome"

What do you like best?

Dynatrace is step ahead from other tools wherein it focuses on the problem identification rather than just alerting on the issue. It uses holistic view of the monitored environment and suggests you the bottlenecks way beyond the capability of the other tools. The Purepath and smartscape are one of the best features when it comes application diagnostics.

What do you dislike?

Not much, but the documentation of Dynatrace Managed/SaaS could have been improved.

What business problems are you solving with the product? What benefits have you realized?

Dynatrace provides end-to-end monitoring of the application where in the same window you can see all your different technology boxes connected with each other in a very presentable graphs and you can easily drill down the red points and narrow down the problem areas. It definitely adds to the productivity in terms cost reduction by using less and less number of different technology agents (by using just oneagent solution).

Dynatrace review by Kelvin W.
Kelvin W.
Validated Reviewer
Verified Current User
Review Source

"A easy-to-use application performance monitor software"

What do you like best?

Dynatrace can provide in-depth monitor of application performance, like JVM, memory, CPU, agent, request, latency and database. It provide different forms of data representation, like table and chart. Dynatrace has feature like 'Drill down'. It can provide very detailed information about application, database and server performance in many aspects. You can use it to monitor application running and help you to debug.

What do you dislike?

The document is not easy to read. It is too long and most content is hard to understand for new users. Users still need to install client software. And the client has version conflict problem. For example 6.5 server doesn't support 6.1 client. I have to install 6.5 client after the serve has been updated. If Dynatrace can provide SaaS web application, users don't need to have trouble to install client.

Recommendations to others considering the product

Google Analytics can help you to understand user behavior, but Dynatrace focuses on system performance monitor.

Its document has several thousand pages, and you cannot have a good understanding of it after you read it. So it is better to have hands-on tutorials. In fact, Dynatrace is easy-to-use. You don't need to spend a lot of time learning it, if someone make a demonstration to you and you try it for a period of time.

What business problems are you solving with the product? What benefits have you realized?

Out system has many applications and several server cloud. Dynatrace helps us to improve system performance, like JVM and GC. We also use it to improve database query performance.

Dynatrace review by Alain C.
Alain C.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace Appmon is a must"

What do you like best?

It just works. All the components are working as expected in an efficient manner. Support is efficient and has good inputs and solutions. The dashboarding is great and flexible and the "chart" dashlet allows to monitor trends.

What do you dislike?

We have hundreds of users and the Dynatrace client does not protect the frontend enough from users that use purepath, database and web request dashlets with a large time range (1hour +).

What business problems are you solving with the product? What benefits have you realized?

- Quickly find performance problems linked to slow or unavailable databases.

- Find specific transactions that cause performance problems.

- The process monitoing (memory, thread, cpu, dumps) has helped us find leaks and runaway processes.

- High level dashboards that allows us to monitor user experience (APDEX) and application usage trends.

Dynatrace review by Ratnesh M.
Ratnesh M.
Validated Reviewer
Verified Current User
Review Source

"Excellent Monitoring with Dynatrace"

What do you like best?

Display all crucial activities like CPU usage, DB hits, longest running requests, response time etc. Graphical display of errors, issues and warning during a request processing with various color codes. Error Transaction Very good tool to monitor your production environment. Clicking pure-path/url of a request gives you all related details for that transaction using the dril-down functionality.

What do you dislike?

Displays not responding when you rapidly click 5-10 times on its screens.Needs detail training and experience to start using it. There are details which we could only know after using it years. Being a large application, its customization is also not so easy. D

Recommendations to others considering the product

Great product in it's competitive market.Gives you a lot of flexibility to use it in different ways.

What business problems are you solving with the product? What benefits have you realized?

Application and Production monitoring.

Dynatrace review by João Luiz V.
João Luiz V.
Validated Reviewer
Verified Current User
Review Source

"It's a best APM Solution"

What do you like best?

I like the performance manager to Docker containers. The AI is the best solution to identify problems. The smartscape, is like to visualize the relations in the componets of application.

What do you dislike?

The relation from application to infrastructure is not cool. I want to correlation the logs ins the AI to the problems to identify quickly the problems of the applicatons.

Recommendations to others considering the product

Implement the fluxes to easy correlation the application with infraestructure.

What business problems are you solving with the product? What benefits have you realized?

I analyzed the performance of the applications and report the teams to solve the problems. Monitoring the user sessions to identify patterns and generate strategies to user marketing.

Dynatrace review by Marco L.
Marco L.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace give a big support to my company"

What do you like best?

I like dynatrace because help me to monitor critical applications for customers in order to handle any problems proactively, furthermore the key to the success of dynatrace is based on real time measurements of user exeprience and turns the spotlight on how it really perceives the various applications that the end user benefits.

What do you dislike?

I think that the support could be improved, i'm not really satisfied about the support that the dynatrace support team give us.

What business problems are you solving with the product? What benefits have you realized?

Before using dynatrace our service control room and the various specialist teams had no evidence of how the end users used real time applications and any errors that they found, thanks to dynatrace the time for problem resolution was greatly reduced by reducing the penalties to be paid following incidents.

Dynatrace review by Jonnathan N.
Jonnathan N.
Validated Reviewer
Review Source

"Easiest and most transparent installation there is"

What do you like best?

Dynatrace has been a great parner during our adoption of contairner technologies. Since day one we had nothing but a great experience. We're especially happy with Dynatrace OneAgent because it has made our life easier not having to install the agent on each microservice definition but just let OneAgent discover all our services.

What do you dislike?

The way alerting isn't as granular as it can be.

Recommendations to others considering the product

Sales man (Rafael) was wonderful, came down to meet us in person and was so responsive all the time.

What business problems are you solving with the product? What benefits have you realized?

- We're able to perform troubleshooting down to the code / query level

- We're able to correlate an issue by microservice.

- We're able to extend AWS' infrastructure monitoring and see additional info (memory)

- It allows us to involve the operation and leverage this solution for better decision making.

Dynatrace review by Steven M.
Steven M.
Validated Reviewer
Verified Current User
Review Source

"AppMon Review"

What do you like best?

Dynatrace AppMon Purepaths are a game changer, the level of detail provided has helped our company prevent countless sev 1s and help with application performance optimization

What do you dislike?

As good as AppMon purepaths are, the AppMon backend systems can barely handle large Purpath requests. We understand there are more effective ways of looking for errors within purpaths but when in a firefight, we want the information as fast as possible

Recommendations to others considering the product

Get a Guardian or do many training sessions offered by Dynatrace, this applications good but does have a learning curve

What business problems are you solving with the product? What benefits have you realized?

Time to resolution. Whenever there is a sev 1 or even a minor issue, using AppMon and the Busniess transactions we've created we are now able to solve issues with a constantly shortening of time

Dynatrace review by Bruno L.
Bruno L.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Real end-2-end visibility in minutes"

What do you like best?

1) Ease of use, with a streamlined and automated installation process. 2) Functional coverage, from an end-user business sensible view to a very detailed drill down of technical transactions. All of them, not sampling. 3) PurePath - the automatic correlation of transactions between multiple layers and dependency identification is brillian. Drilling down from a slow user facing transaction to a database or service call used to be one key APM promise. PurePath delivers in a way that can sometimes feel like magic. 4) Artificial Inteligence - It's early days but the results are already visible: rather than keeping an eye on dashboards or emails, AI can now tell us when something is wrong, including the impacts (e.g. affected users) and root cause. It's a new paradigm for incident and problem management. Happy days!

What do you dislike?

The initial transition from Dynatrace AppMonitor to Dynatrace created some confusion. This is much better now with a clear focus in Dynatrace and fortnightly increase in functional coverage.

What business problems are you solving with the product? What benefits have you realized?

Large enterprise business process management (BPM) platforms, when deployed successful, quickly become a critical piece of software that is used by the entire organization and supports 100s of different business processes. This results in unusual opportunities for improvement (tweaking a single screen may have a huge impact) and in an extraordinary pressure on operations. Dynatrace gives us and our clients information about all layers and components of their platform, including the most important starting point for us: real time and historical end user experience.

Dynatrace review by Swati S.
Swati S.
Validated Reviewer
Verified Current User
Review Source

"Excellent in application production monitoring"

What do you like best?

intercepts each and every request using Pure path terminology. Ability to dril down any particular request and see the components details like database, web requests, errors and exception etc. Display all the executed methods from code as it is along with the database queries utilized. Easy to detect the error request by filtering with time slots, purepaths and database. Great product overall.

What do you dislike?

Search functionality needs to be more effective in terms of searching different factors. It is yet not available at whole dynatrace level.

Recommendations to others considering the product

This is a very good tool and life line for critical application issues in productio.

What business problems are you solving with the product? What benefits have you realized?

Application monitoring in production. Identifying the critical issues and their root cause through dynatrace.

Dynatrace review by Shyam Sunder Reddy B.
Shyam Sunder Reddy B.
Validated Reviewer
Verified Current User
Review Source

"Perfect solution for performance issues to drill down"

What do you like best?

Dynatrace saves a lot of time in determining what is the likely cause of an issue a end user maybe experiencing. Dynatrace can provide in-depth monitor of application performance, in different aspects like JVM, Threads, Garbage Collection, and query level. It provide different forms of data representation, like table and chart. DynaTrace provides a more transaction level view which helps to drill performance issues more effectively.

What do you dislike?

There are so many options that are nested. If there is a way to make the user interface a little more intuitive, that would be great.,

DynaTrace is expensive when compared to other top APM tools.

What business problems are you solving with the product? What benefits have you realized?

User insights, platform stability, root cause analysis, IT ops improvement, early issue identification, real-time problem diagnostics.

Dynatrace review by Robert V.
Robert V.
Validated Reviewer
Verified Current User
Review Source

"Very mature tool, quick setup, lots of value!"

What do you like best?

Dynatrace captures every single transaction for all users and it created a real-time dynamic map of the application's runtime. This approach facilitates a deep and mature understanding of the monitored application's behavior and provides insight into the users' experience with the monitored application

What do you dislike?

Expensive for a typical monitoring team budget, but the benefits that it provides help create a compelling business case for getting the tool. Totally worth it!

Recommendations to others considering the product

When considering other vendors, keep in mind the importance of catching every transaction! That was my turn off for other vendors.

What business problems are you solving with the product? What benefits have you realized?

The ability to understand how users actually use the application in Production and which critical transactions are impacted by issues in the application stack.

Dynatrace review by Carlos G.
Carlos G.
Validated Reviewer
Review Source

"Dynatrace: The Rise of BizDevOps"

What do you like best?

I like that DT is paying attention to the gaps between IT and stakeholders and tailoring the product to work for both while facilitating an ongoing dialogue between the 2. By making metrics like the ones visible through Dynatrace available in such an easy-to-use and visually appealing way, website health is sort of addictive. Suddenly, conversion and booking numbers matter to our developers, and CPU usage matters to our executives.

What do you dislike?

Backlog visibility is important to me now and to most but DT is not being to open with that. A high-level roadmap would go a long way and help me tailor my organization and tool decisions a little better. On a separate note, I think that for a company like Dynatrace to really be a great partner, all it’s employees need to have the same view and message. I find that talking to those employees here at the conference and to some of the more technical teams that work on our account, they seem to love and understand the tool well but, the sales teams and account managers which will be the face of the product, can in some cases do better. I am a technical person and I appreciate very much when the person selling me a product, knows the product well.

Recommendations to others considering the product

Understand all the offerings and how they fit into your stack before you dive in and be sure to look at this tool as more than just a way to know when something breaks. You want to fix outages sure, but you want to also avoid them and as you grow, you want to track your users in a way that helps you understand them and ultimately change your product to better suit their needs as we all grow.

What business problems are you solving with the product? What benefits have you realized?

Performance, opportunity, and monitoring. We’ve been able to build a more reliable application and solve critical issues much faster using DT. By establishing key metrics and socializing those, we’ve also set the gold standard at our company for what APM and DEM should look like by building a comprehensive set of rules, alerts, dashboards, and more that meet the needs or not just our technical teams, but those of our stakeholders, and ultimately our customers.

Dynatrace review by Phani s.
Phani s.
Validated Reviewer
Verified Current User
Review Source

"quick, efficient, needs new features and improvement in existing"

What do you like best?

One agent installation, Problems, Root cause analysis

What do you dislike?

Custom metrics, unavailability of request count monitoring, charting, dashboards , reportinig

Recommendations to others considering the product

If you are using Appmon for the last few years and have got a lot of customisations according to your business or applications, I feel it's worth waiting for some more time before migrating to Dynatrace as the dynatrace has a lot of features missing from Appmon.

For New customer who is looking for monitoring tool , Dynatrace is best

What business problems are you solving with the product? What benefits have you realized?

Continuous monitoring of the Applications, Quick turn around time with the resolutions

Dynatrace review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Dynatrace clear and functional"

What do you like best?

Dynatrace has a centralized suite of tools to review an the performance of an application from inside the system and from an end user perspective. It rivals NewRelic in its ability to monitor what is necessary and it is simple to set up. Everything is in one easy to search dashboard and there is no confusion as to where to find the information you need.

What do you dislike?

It can be pricey and difficult to find what tools are best for your needs without an extended trial of various capabilities. The monitoring can get a bit chatty and sometimes we get alerts that are not clearly caused by something wrong on the systems. The agents that do external testing from different regions can sometimes report incorrect information.

Recommendations to others considering the product

Definitely compare the features and prices against New Relic. It may be a better fit.

What business problems are you solving with the product? What benefits have you realized?

We monitor the sites we manage externally with the Keynote capability and it really proves what end users see are the problems they are facing. We can tie those directly to errors in the application from the dashboard.

Dynatrace review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great product and will only get better!"

What do you like best?

Problem notifications get combined to show you root cause. Easy setup of alert profiles. Dashboards are great and easy to create by anyone. The overall look and feel is great and the ability to dive into each item by clicking on the tiles is very easy to use.

What do you dislike?

Missing purepath data and other deep dive information. When you dive into purepaths there was more information available in AppMon. License management is not available, it would be nice to allocate licenses to specific environments or server groups.

Recommendations to others considering the product

Work with the Dynatrace Guardian to get moving quickly.

What business problems are you solving with the product? What benefits have you realized?

Monitoring a large infrastructure of web apps. Being able to quickly dive in and solve an issue that is happening. Correlating several issues to one root cause is really good.

Dynatrace review by Simone M.
Simone M.
Validated Reviewer
Review Source

"Issue detection & performance debug"

What do you like best?

Dynatrace provides the end user experience in using an application, and you can check it in real time. You can use more Dynatrace product and integrating them in order to follow every steps of a navigation and optimize them.

After it configuration and customization it is very stable, and it is possibile to check dashboards and receive alerts for anomalies. This last feature is great and it can be configured to meet different requirements.

What do you dislike?

The license pricing is a bit too high, but quality has its price...

The support is not always exhaustive.

Recommendations to others considering the product

Free trial is a nice opportunity, you won't be back.

What business problems are you solving with the product? What benefits have you realized?

Dynatrace allows to detect issues proactively and work them before they impact, in this way we reduced penalties due to incidents.

It is not difficult to check all systems status through dashboards: they are very powerful and customizable. They are the main resource to detect anomaly for our Control Room.

Dynatrace review by Administrator in Banking
Administrator in Banking
Validated Reviewer
Verified Current User
Review Source

"No more blackbox..."

What do you like best?

dynaTrace sheds a light on live running code which would otherwise be a black box to us. This is tantamount to incident/problem resolution.

Real user monitoring is also very important to us since it shows us what the customer experience is and can highlight issues like certain pieces of static content taking a long time to download

dt managed - understanding dependencies and providing full stack view (apart from deep network switch view)

Stitching of purepaths together between teirs

What do you dislike?

dt managed - Difficulty finding good technical resources/documentation/best practices on dynaTrace managed

dt managed - Demo dt Managed environment made unavailable for customers

dt managed - Inability to run DT managed server/SG components under a non-priveleged linux user

Slow turn around on support queries. Have had a couple of support tickets not read properly by in

Inability to elegantly handle application alerting on the basis of an individual team (for application originating alerts, not infra)

Appmon - complicated/confusing ways of expose measures.

Appmon - Traffic light graphing based on measures is confusing at first

Recommendations to others considering the product

dynaTrace is a 'no-brainer'. Look at the magic quadrants in APM for the past 8-9 years.

What business problems are you solving with the product? What benefits have you realized?

Ability to expose business transactions from live running code and graph results then share out dashboards to business stakeholders

Ability to reduce overall customer login times into the system

Significant reduction in Mean time to recover during incidents/problems

Ability to monitor new business features introduced into the application.

Dynatrace review by Sarvapreet S.
Sarvapreet S.
Validated Reviewer
Review Source

"Awesome product with great performance monitoring feature"

What do you like best?

It's performance monitoring feature I like most. Apart from this service monitoring, network equipment are also nice features. If we talk about database monitoring, it performs well. One more feature I like is its chart comparison. It is very useful to check all the services in single dashboard.

What do you dislike?

Its cost. Dynatrace is not cost effective for everyone. It is bit costly as compare to other tools available. It is tough to understand by beginners, It is very complex. It will take time to get hands on this tool and services. So this is the area which I did not like.

Recommendations to others considering the product

I will recommend dynatrace to everyone. It is very useful and reduce the huge project complexity. User do not need to think on server side, they can easily focus on their project and business requirements. Hats off to Dynatrace team. Company should implement dynatrace to their project to get rid of the server related issues or to reduce the infrastructure issue. Also explore the various plugins provided by the team to enhance the project need. It is now available on almost all the cloud system.

What business problems are you solving with the product? What benefits have you realized?

Server Monitoring was the main concern from my team, so we solved it by Dynatrace. Later on we have implemented performance monitoring and network equipment in our project, both worked very well. We use chart comparison on daily basis to get the server performance. Log monitoring is also one of the major good area of dynatrace. These are the business problem solved by Dynatrace.

Dynatrace review by Sudha S.
Sudha S.
Validated Reviewer
Review Source

"Great Tool for Monitering server"

What do you like best?

UI screens are good and very easy to see logs and charts are very good

What do you dislike?

The product cost is very high and very hard to afford.

Recommendations to others considering the product

Iam recommending this product because of great UI and easy to monitor the server in charts and also see logs very easily.Platform monitoring is very good feature i found.Comparison charts , error monitoring , capacity planning are the best features using in our project. very easy to understand even for a beginner.It is very easy to implement in our project as well. usiness transactions enable you to organize and identify specific types of user requests, such as logging in or adding items to a cart, with the intent of translating the technical data captured by the user experience, application, and infrastructure monitoring capabilities of AppMon into relevant information for your business. This provides real-time visibility of correlated application performance and business performance data to help all team members better understand applications, infrastructure, and the resulting impact on your business.Slow performance data on site-usage or revenue flow, minute-by-minute, real-time, in production.Real-Time Business Transaction Monitoring. UEM data is correlated with server-side performance data to provide you with the ability to identify a slow request in a specific user visit, and then drill down from the individual visit into your entire server-side infrastructure (Java, .NET, PHP) down to a single method invocation or database call.

What business problems are you solving with the product? What benefits have you realized?

It is very easy to monitor charts and graphs. easy to identify sever logs as well.

Dynatrace review by Dinalan S.
Dinalan S.
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Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"User Friendly Tool for Real Time Server and Application Health Check Monitor"

What do you like best?

JVM Monitoring , Real Time Health Check, JVM Logs, Application Health Check, Application Performance Monitoring , Alerts and Trigerrs, Application Performance Monitoring, CPU Memory FILE System Monitoring Web Monitoring capacity. Dynatrace is a great platform to debug the issues, latency and performance. Very good software with dashboard to represent the statistics to leadership. The service always shows rather than tells when it comes to website performance and UX, using bold charts and visuals like the aforementioned amusing emojis to give even the most technically inept business user a clear picture. Overall its a great software to user in the production environment. Dynatrace saves a lot of time in determining what is the likely cause of an issue a end user maybe experiencing. We had users in a remote office that were complaining of application latency and we were able to determine the problem stemmed from a router configuration with the help of dynatrace.Dynatrace has designed its agents to capture limited stack traces for every transaction execution, that's the great thing about Dynatrace. Dynatrace is a product that helps developers, testers and operations to ensure their applications work fast and reliable. Dynatrace is the only all-in-one, full stack monitoring solution for PCF. Out of the box, Dynatrace identifies all components of your Pivotal Cloud Foundry environment, instruments them, dynamically baselines them, and shows you all their dependences. Dynatrace detects application dependencies and provides one consolidated view on application performance for: SAP Cloud Platform, Amazon Web Services, Azure and all other leading cloud.

What do you dislike?

Requires application knowledge and hard to use for beginners

Recommendations to others considering the product

Recommend this tool for 24x7 critical application monitoring

What business problems are you solving with the product? What benefits have you realized?

Real time monitoring help to reduce downtime. It also helps to get detailed trace of each transaction.

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Dynatrace
4.4
(361 reviews)