G2 Crowd Acquires Siftery to Create a New Way to Buy and Manage Software Spend 馃殌
Dynatrace

Dynatrace

4.4
(328)
Optimized for quick response

Dynatrace has redefined how you monitor today鈥檚 digital ecosystems. AI-powered, full stack and completely automated, it鈥檚 the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world鈥檚 leading brands, including 72 of the Fortune 100, trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

Work for Dynatrace?

Learning about Dynatrace?

We can help you find the solution that fits you best.

Dynatrace Reviews

Ask Dynatrace a Question
Write a Review
Dynatrace review by Mark K.
Mark K.
Validated Reviewer
Verified Current User
Review Source

"Best all over environment monitoring tool available today!"

What do you like best?

Dynatrace provides the most comprehensive environment monitoring available today. The tool gives you a complete topology of your entire environment enabling you to see what is talking to what. You will be surprised at what it shows you. The dashboarding capabilities are far superior. It's ability to monitor inside containers is also unmatched.

What do you dislike?

No network monitoring tools. This is one area they could build on.

Recommendations to others considering the product

Do the free trial. Put them up against any competitor. You will see first hand why they are the best.

What business problems are you solving with the product? What benefits have you realized?

We needed one window into our entire environment stack. We are a hybrid environment using prem and cloud. We needed a single took to monitor both.

Sign in to G2 Crowd to see what your connections have to say about Dynatrace
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 358 Dynatrace reviews
LinkedIn Connections
Dynatrace review by Roy J.
Roy J.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Easy implementation and quick results"

What do you like best?

The ease of setting up the dynatrace installation. You create an environment and from there you can install the agents. This will make sure everything is in the right environment. After setting up the environments you will see data instantly and you can start troubleshooting issue's or get information about what is happening in your environment.

What do you dislike?

For some technologies you need extra configuration to get the best value out of it. You have out of the box monitoring but for some technologies you want some more indepth information. Luckely Dyantrace can provide you that but it will take some extra work.

The same is true for dashboarding, it is simple to setup a dashboard with the measurements you got but if you want something custom it will take some more time, but it is posible to get it.

Recommendations to others considering the product

Try this product out, I'll be sure you will get value out of this product. I have used it multiple times and always find it usefull for troubleshooting production problems and monitoring production.

What business problems are you solving with the product? What benefits have you realized?

Finding the slow spot in the environment and drill down to code level to see what is causing the issue. We also use the dashboard feature so that we have real-time information about are environment. We have found and solved memory leaks, debug code in production, misconfigured servers.

We also installed it on our acceptance environment to do a check of the patches that are beeing developed to see if they will solve problems or that they just make things worse.

Sign in to G2 Crowd to see what your connections have to say about Dynatrace
Dynatrace review by Dan B.
Dan B.
Validated Reviewer
Verified Current User
Review Source

"Invaluable insight under the hood of your applications"

What do you like best?

Massively saves time when investigating the root cause of application issues. Instead of manually trawling through individual servers for performance stats, error logs etc, Dynatrace gives it all in a single web UI.

PurePath view allows visbility of the exact lines of code that are failing and what the response from a remote endpoint was for example - helps with replicating a call to diagnose what's going wrong.

Visibility of Host server health allows a quick check for memory/CPU/disk space issues and alerts can be fired to ensure they're rectified before causing any downtime.

What do you dislike?

Interface can be a little overwhelming at first with a bit of a learning curve to find your way around it. Once you get used to the layout and various options though it's extremely powerful and useful.

Recommendations to others considering the product

Take the time to tag your hosts/assets to make search/filtering easier. Look at tailored email alerts so you're aware of any problems as soon as they arise.

What business problems are you solving with the product? What benefits have you realized?

Middle of the night fault fix callouts are much easier to diagnose and remediate thanks to Dynatrace alerting and the ability to drill down via PurePaths to the specific calls/requests that are resulting in errors.

Setting up alerts means you can identify and fix problems often before the end users are even aware of them.

What Application Performance Monitoring (APM) solution do you use?

Thanks for letting us know!
Dynatrace review by In茅s P.
In茅s P.
Validated Reviewer
Verified Current User
Review Source

"I think this is the No. 1 monitoring software"

What do you like best?

Dynatrance is a monitoring software for several cloud accounts that are analyzed to keep the user informed through their tools, this allows a complete monitoring of each complete application. It works when necessary and the features it offers for tracking are the best in its category.

What do you dislike?

There is nothing I can say against Dynatrace, all the doubts that we have were canceled once we use it, now we are more than satisfactory for the good choice, which is not only essential for the tracking of the other applications.

What business problems are you solving with the product? What benefits have you realized?

Easy to use, Dynatrace does not require much experience to start using it, it is increasingly easy to use, it is proof that the technology has made a positive change, this software shows in a detailed report the problem that occurs in some applications together with its location.

Dynatrace review by Matthew L.
Matthew L.
Validated Reviewer
Verified Current User
Review Source
View Original

"Great product for digging into issues!"

What do you like best?

The ability to show the flow of transactions, where the errors are and what functions are responsible for the long run times or errors is awesome. Even a non-developer like me can troubleshoot and find the cause of issues.

What do you dislike?

There is almost too much information at times. It is very easy start investigating an issue and wind up researching an issue that isn't the actual cause of the problem you're trying to sort out. Setting up business transactions would be really helpful, but I still haven't figured out the best way to do that. I don't like that they keep changing the product's user experience and menus. this makes it very difficult to walk other users through how to troubleshoot issues on their own. I also don't like their customer portal or how their support and account management team has decreased in their helpfulness over the years.

Recommendations to others considering the product

This is the product that you will want, one that gets every request and lets you inspect everything about that request. The installation process is easy, but you should carefully consider the licensing and where you should use this (we use in production and our performance test environments) because it can be very expensive if you roll this out everywhere.

What business problems are you solving with the product? What benefits have you realized?

We are using this to find and troubleshoot issues with our applications, whether they are application issues with IIS or Tomcat, database issues, or network issues. We also use Dynatrace to chart errors, and monitor server health (memory/cpu/disk).

Dynatrace review by Daniel S.
Daniel S.
Validated Reviewer
Verified Current User
Review Source

"Gran software con mucha potencia"

What do you like best?

Este programa te permite ver pr谩cticamente cualquier problema, error, costes de tiempo que tengas en los nodos monitorizados, en que punto en que se encuentra (llamadas a servicios, conexi贸n con BD, queries, conexion con el cliente) y considero que es fundamental en la monitorizaci贸n de una aplicaci贸n web

What do you dislike?

Al comenzar a utilizarlo se puede hacer complejo el hecho de encontrar todas sus funcionalidades y conocerlas a no ser que alguien te instruya, de hecho tras haberlo utilizado un tiempo estoy convencido de que a煤n se me escapan algunas de ellas.

Recommendations to others considering the product

Hay que tener conocimientos de inform谩tica para poder utilizar este software, y adem谩s conocer las funcionalidades que tiene para sacar partido de el.

What business problems are you solving with the product? What benefits have you realized?

Cualquier problema relacionado con la aplicaci贸n web de mi empresa, te permite ver cual es el problema y localizarlo muy r谩pidamente.

Dynatrace review by Enrico F.
Enrico F.
Validated Reviewer
Verified Current User
Review Source

"AppMon review"

What do you like best?

After having used AppMon since almost its initial release some like 10 years ago I am still amazed by its future-proof and rock-solid design to this day. Being the "older brother" of today's cloud-native "Dynatrace SaaS/Managed" solution (initially called "Ruxit") it has still many unique features and advantages to offer. First and foremost I value very much being in control over what is being measured and for what purpose. AppMon gives you a staggering amount of control and flexibility to analyze what your code is doing "in the wild" and I like to think of it as the swiss army knife of Application Performance Management. With its highly customizable integration options and extensibility using a REST API as well as a powerful plugin architecture there is almost no goal that can't be accomplished, no matter how complex or outlandish your problem might be. And last but not least for me it has been a learning tool of tremendous value over the years as it allowed me to "see the truth" of what was actually happening on our infrastructure - which more often than not was quite far from what one would imagine or what was initially designed... I learned about hidden problem patterns, coding blunders and deeply rooted systemic and/or architectural flaws. which would have gone completely undetected until it was too late if it wasn't for the level of early insight provided by AppMon.

One other area where AppMon shines is in test automation and integration and its unique capabilities in providing accurate early warnings in your build & deployment pipelines when architectural or performance regressions are detected during your automated tests.

AppMon has delivered a proven track record of being a very stable solution with negligible impact on the monitored components.

What do you dislike?

The sheer flexibility of the tool might be somewhat intimidating to new users and learning to understand the core concepts like custom dashboards, business transactions, purepaths and user experience management is very important but certainly no easy task, especially if one has no previous background in application development.

Recommendations to others considering the product

Providing a bullet-proof case for a positive ROI can be painfully difficult, therefore it might take some careful planning and determination to convince your CTO/CEO to make an investment into the tool. If you suffered a lot from well documented major incidents and war rooms you should use that information to make a strong, data-driven case.

What business problems are you solving with the product? What benefits have you realized?

AppMon has dramatically reduced the number of "war room" type situations and helped a lot to establish the basis for DevOps as it has eliminated the technical and mindset "silos" which have grown over many years. For the management it is providing high-confidence application health and performance data which is used to evaluate SLA's against.

AppMon keeps providing valuable data very successfully, especially as we are able to analyze longer time scales allowing us to detect slow-evolving but potentially dangerous trends.

Through the extensive use of REST API's and custom plugins we are able to fulfill almost every (un)imaginable integration requirement being thrown at us.

Dynatrace review by Jacob "BoomShadow" T.
Jacob "BoomShadow" T.
Validated Reviewer
Verified Current User
Review Source

"All-in-one solution, fantastically easy to implement"

What do you like best?

We're a smaller startup. We don't have the luxury of time or staff resources to spend on the major tasks of implementing traditional server host monitoring, Application performance monitoring, or log ingestion. Dynatrace was an amazing find! With nothing more than 3 commands, or a simple docker container, we had everything running in minutes. Within 1 week, we had enough customizations to be production ready.

No other provider gives us log ingestion, Kubernetes/docker monitoring, and application monitoring for NodeJS. Some competitors provide aspects of that, and some offer all 3, but not for NodeJS. Dynatrace was the perfect fit.

We also really love the automatic alerts. Dynatrace alerts are based off of deviations from baseline metrics it is constantly collecting. We didn't need to set thresholds ourselves. If something suddenly changes with our application or network that "doesn't look nromal", Dyantrace will tell us. It's been a breeze.

What do you dislike?

The pricing is a little high, but still cheaper than competitors because Dynatrace at least HAS pay-as-you-go. Others do not. However, the pricing is confusing. I wish it was more simplified when trying to price out moving to a yearly contract.

Recommendations to others considering the product

Give it a try with the free trial. It'll change your entire perspective!

What business problems are you solving with the product? What benefits have you realized?

As mentioned before, we're a small startup. Implementing Dynatrace was a no-brainer. It would have taken us at least 2 months and hiring another SysOps person to get logging, monitoring, alerting, and APM implemented with cheaper or free open source solutions. It was far cheaper and faster to go with Dynatrace.

The additional benefit we didn't even realize at first was dashboards! Dashboards wasn't even on our radar when we purchased. Now, we have a giant TV hung in the office that shows various application and network metrics from a custom Dynatrace dashboard. We love it.

Dynatrace review by Lucas V.
Lucas V.
Validated Reviewer
Verified Current User
Review Source

"Deeper insight into Application Performance"

What do you like best?

Their synthetics testing is amazing and has helped us a great deal. The ability to see how our application is performing for our end users is what matters most to us. We can performance test all day and night but it will never really give us a true picture of how it performs across multiple ISPs and different geographical locations. This has really helped us realize a lot of our bottlenecks and helped us scale accordingly to meet customer demand in certain areas. A bonus for us is that since Dynatrace acquired Keynote, they have done a really good job at merging the benefits of both tools into a single service platform. Also their customer service is fantastic!

What do you dislike?

Everything is great but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder and harder to budget for tooling while ensuring we still have the proper insight into our applications.

Recommendations to others considering the product

Now with the acquisition of Keynote, Dynatrace is certainly a top contender in the APM/RUM space.

What business problems are you solving with the product? What benefits have you realized?

Our ability to accurately measure our site reliability and uptime. We are currently leveraging the DynatraceAPI to gather metrics and send them out to wider audience on a daily basis and at the same time get a true benchmark of how all of our applications are performing across multiple providers and geographical locations. We also using this tool to help us better gauge customer impact during our postmortem process.

Dynatrace review by selva s.
selva s.
Validated Reviewer
Verified Current User
Review Source

"Perfect tool for business "

What do you like best?

tracing and analyzing is the best one for performance.The first perception assumes that APM is about speeding up some arbitrary method performance and the second assumes that performance management is just about discovering that something is slow. Neither of these two is what we at dynaTrace would consider prime drivers for APM in production. So what does it mean to have APM in production and why do you do it?

The reason our customers need APM in their production systems is to understand the impact that end-to-end performance has on their end users and therefore their business. They use this information to optimize and fix their application in a way that has direct and measurable ROI. This might sound easy but in environments that include literally thousands of JVMs and millions of transactions per hour, nothing is easy unless you have the right approach!

Therefore real APM in production answers the questions and solves problems such as the

What do you dislike?

Your screenshot is blurry and I cannot make out the text. Also, I am not totally sure how to capture the failed/success/timed out status on a PurePath, therefore it would be a struggle to recreate a measure at this point. Updating is not an option as we are headed into peak season.

Recommendations to others considering the product

It is a really very useful tool for application monitoring and application availability

What business problems are you solving with the product? What benefits have you realized?

application availability was the problem and its improved a lot now.Dynatrace gives you the ability to see applications the way your customers do, which allows teams full operational insight. This insight is the key ingredient to stay competitive in today鈥檚 market.

Awareness into where performance matters most

Know each customers journey and interactions with your application

Prioritize performance optimization based on real digital-business outcomes

Better collaboration with IT around a common language based on digital experience

Dynatrace review by Bert V.
Bert V.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Measuring real customer experience and act upon that"

What do you like best?

Dynatrace is really on top of it's game. New technologies like nodejs and containers are fully supported and they really try to stay ahaid in stead of following.

The new AI features in Dynatrace, the voice-ops / chat-ops with Davis and Alexa just work out of the box.

Problems are reported in stead of incidents, so you get the root cause in stead of 1000 separate incidents and you can replay the entire problem scenario.

Visually complete and speed-index provide the ultimate user experience measures which really reflect what the user sees.

The ease of deployment and updates. Certainly with the new Dynatrace, but even with AppMon.

Dynatrace support is great. The forums contain a lot of usefull info, but when you have an issue or question and you really require help, the support team is really there for you. Info is correct and within time. Sometimes they even create specific fix-packs just for you.

What do you dislike?

As long as it's web and mobile (IOS and Android), it's all very easy. But from the moment you start with rich clients it becomes more challenging.

What business problems are you solving with the product? What benefits have you realized?

Dynatrace provides insights into your applications, your infrastructure but especially on your users and how they experience your apps. This is very valuable for devs and ops to understand what the real impact is of their code and infrastructure on your users.

But also for business and management it brings a lot of added value. Investments can be made which really help your users and you can measure it instead of guessing.

Benefits:

For a rather large application which we support, we have a rather small devops team that does it all with great confidence. We can anticipate on problems and fix issues a lot faster than before.

Dynatrace review by chaitanya s.
chaitanya s.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace Implementation in our production environment"

What do you like best?

The first thing I like about dynatrace is that the tool is very light weight component and very easy to install across the servers. The agent installation is very quick and configuring all the different JVM"S like web sphere ,web logic , Java jetty servers etc. I like dynatrace tool and mostly I like the pure paths and dashboards.Yes, I would definitely say it improved the functionality. we are able to prevent the major down times by pro-active monitoring alerts.Server monitoring, Dash-boards, Pure paths, Pure paths comparison are the most useful features.We started using dynatrace software for better alerting and application monitoring mechanism. we are happy with the server monitoring but we feel like application monitoring should be improved.

What do you dislike?

I would like to enforce more alerting mechanisms and focusing on the exact exception/error.

It can be improved in narrowing the exact exception/ERROR in application monitoring. I would say it should more focus on app monitoring and capture for some of the known alerts and it should be able to identify which system is having the issue/

Recommendations to others considering the product

I would strongly recommend dynatrace to other communities

What business problems are you solving with the product? What benefits have you realized?

business problems I have solved with dynatrace is that minimizing the downtime and avoiding huge down times in production. with the OOM and JVM hung alert mechanism we are able proactively identify the issue and fix it. if there is any issue with backend we are able to deduct with the help of application personal incident rules.

Dynatrace review by Chaitu s.
Chaitu s.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace admin and user experience "

What do you like best?

The best part of dynatrace is that the tool is very lightweight and very easy to install. It is very simple and interesting to install agents on the multiple servers. I like the UI and dashboards that we can build on dynatrace and their pure paths session is very very informative.it exactly points to the exception and we can pinpoint using those parameters. The server monitoring is very accurate in this tool. we are able to prevent many critical Incidents with this tool and genarate many data reports using DT ui which we are not able to do earlier. this helps in visualizing data better. this helps in presenting the data in more advance technology.we are able to solve many problems using dynatrace. the main thing we achieved using this dynatrace software is that we managed to minimize the downtimes of out applications by reacting to the alerts

What do you dislike?

The one thing I do not like about dynatrace is that their WebUI dashboards are very very slow. they seriously have to improve their WebUI dashboard configuration and SSL timeouts.

Recommendations to others considering the product

I would absolutely advice using dynatrace to other users.

What business problems are you solving with the product? What benefits have you realized?

we are able to solve many problems using dynatrace. the main thing we achieved using this dynatrace software is that we managed to minimize the downtimes of out applications by reacting to the alerts that were triggered by dynatrace. the server monitoring is very accurate that we are able to identify the issue's proactively and fixed it

Dynatrace review by Alex S.
Alex S.
Validated Reviewer
Verified Current User
Review Source

"Excellent APM product that is easy to deploy, manage and use"

What do you like best?

I really liked how easy it was to deploy the SaaS vesion of Dynatrace in our environment. We have a lot of tools that have plenty of capability but they don't get a whole lot of use because they would require someone who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.) and our small shop can focus on getting valuable metrics, alerts and issue resolution from the product. That is very important because despite how many features and how powerful a product is, it will only return value to an organization if it is being integrated and used regularly for its intended purpose; Dynatrace makes that easy for us.

What do you dislike?

If I had to pick something I dislike, it is that it requires manual intervention to uninstall the cloud agent from servers you want it removed from. The installation part is the easiest of any linux tool I've ever installed, so I don't have a problem with that at all. What i have a problem with, is that in order to 100% remove the product, you will need to manually go to each machine and uninstall the cloud agent... I wish there was a feature that would allow a Dynatrace administrator to remotely uninstall / remove the cloud agent from the Dynatrace management console without having to physically log on to each server to achieve that task.

Recommendations to others considering the product

My best recommendation for someone considering it is to deploy the trial version as a proof of concept on your non-production systems and ask for assistance from their pre-sales team if needed. Another thing I strongly recommend is that you attend some of the regional meetups and seminar that Dynatrace organizes, to not only get a feel of the product and the community around it from other actual users but also harvest other ideas and capabilities that Dynatrace could be used for.

What business problems are you solving with the product? What benefits have you realized?

We are solving issues that we've experienced for a long time with storage volumes being slow and over-saturated and SQL databases not scaling properly when under load. We're also monitoring web services and using synthetic web checks to actively monitor specific parts of our production website and production applications. With the SaaS version of Dynatrace we started monitoring our VMware hypervisors and that gave us system specific metrics into our virtual environments.

Dynatrace review by Anthony H.
Anthony H.
Validated Reviewer
Verified Current User
Review Source

" Microservice Provide,r --> you need to monitor, prevent, identify & troubleshoot your API ecosystem"

What do you like best?

I really enjoyed the ability to monitor microservice traffic and identify from an end-to-end perspective which element within the process is having an issue. The ability to identify a specific service or operation failure increases support team productivity, and increases opportunities to prevent issues from impacting customers. In addition, the incorporation of remote location testing allows our teams to understand user experience pain points before the actual user...again enabling preventive maintenance and increasing customer satisfaction. (insert smiley face with cookie)

What do you dislike?

None so far. I think an auto refresh built into the view would be nice when deploying to team monitors or wall monitors.

Recommendations to others considering the product

There are other products on the markets but it's not often can you get monitoring, detailed troubleshooting and synthetic agent testing at remote local pops in one package..I recommend this product.

What business problems are you solving with the product? What benefits have you realized?

The ability to monitor microservices, and leveraging the end-to-end trace analysis provides clarity on where the problem is within the process. We believe this should decrease overall time to troubleshoot, and resolve support issues.

Dynatrace review by Rushikesh M.
Rushikesh M.
Validated Reviewer
Verified Current User
Review Source

"Appmon Experience "

What do you like best?

I like Appmon best. The way Purepath gives us extended details of each request, it really helps to get RCA faster. The amount of flexibility it provides in creating measures is really great. Similar to measures it also provides flexibility in creating complex Business Transactions .

Similar to Appmon we are also using Gomez solution for synthetic monitoring of our production systems. It really helps us to test it from multiple locations.

What do you dislike?

I would like to see distribution plots added to charts. Sometimes it becomes important to understand distribution of different metrics over time.

Recommendations to others considering the product

It is a good tool

What business problems are you solving with the product? What benefits have you realized?

In our organization we are using Dynatrace for monitoring the performance of production systems plus test environments. With Purepath and different hotspot dashlets it helps to dig into issues. In my previous organization I have deployed many implementations of Appmon and everywhere this tool has helped us tremendously in identifying the root cause to different performance related problems.

Dynatrace review by Jiri K.
Jiri K.
Validated Reviewer
Verified Current User
Review Source

"best in class APM solution"

What do you like best?

Dynatrace not only tells you your users are having issues with your application, but also where you should look to fix the issue. In modern complex applications it is no longer enough to just hope for the best. The latest product utilizes AI and massive automation make it really easy to deploy.

What do you dislike?

The products or the company goes through a rebrand/renaming about once a year, which creates some confusion with customers.

Recommendations to others considering the product

When looking for an APM solution people look for a solution that provides most metrics. With Dynatrace a lot of the metrics are hidden behind the scenes and only surfaced when needed. Most important is whether you monitor all transactions or just sample every now and then. I would rather base my decisions on all transactions than a random sample.

What business problems are you solving with the product? What benefits have you realized?

Finding issues that previously occupied people for months. Just pointing the finger at a problematic piece of code is magical. Business and IT come together to understand how apps work, no more unproductive discussions and blame game.

Dynatrace review by Ant贸nio S.
Ant贸nio S.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"APM prepared for the future"

What do you like best?

What I like best is the capabality of following all user actions across all monitored infrastructure, and even to systems not monitored, but interconnected. I also like the AI capability. I have seen some of it's capability in production environments, and it's pretty impressive! It's not a marketing buzzword being abused, but it actually works! Being able to offload problem handling and root-cause analysis, and get to the point analysis of complex systems is something very important, as systems/applications are getting even more complex.

What do you dislike?

In the new Dynatrace offering, support for legacy applications is still not there. But given their excellent support of legacy applications and protocols in the AppMon & DC RUM offers, they have the knowledge to put it their, knowledge that isn't available in their competition.

Recommendations to others considering the product

You're going to be surprised. It's difficult to keep pace with their solution. But it's mostly automatic, so you only to give importance to what's really important for you. But when you need the detail, or additional information, it's there, as there are no gaps, as it is not based on sampling.

What business problems are you solving with the product? What benefits have you realized?

Dynatrace is excelent in troubleshooting scenarios. You don't get samples or gaps. You get the real thing. And that is absolutely important when troubleshooting the most complex situations.

Focus on root cause analysis has made for a significant drop in the importance of alerts. I was once used drowned in alerts, but now have refocused. Alarms are still there of course, but now they are about minor things, and I see myself getting rid of them very soon.

Dynatrace review by User
User
Validated Reviewer
Verified Current User
Review Source

"Excellent Product With Massive Insight to Detail"

What do you like best?

Dynatrace has the wonderful capability of providing accurate and detailed alerts for our on call team and help desk. Its web portal as well as mobile app allow our end users easy accessibility from where ever they are working to monitor the health of our servers. Dynatrace does a fantastic job of delivering organized alerts and coupling them into easy to read problems.

What do you dislike?

I have no complaints about this product. Ever since its roll out, its help our team be extremely proactive.

Recommendations to others considering the product

If your company hosts web applications, Dynatrace is an excellent product to manage production nodes.

What business problems are you solving with the product? What benefits have you realized?

We are able to minimize the time of an outage on any of our servers and while our team is remote there is plenty of ways to be alerted via the app and email alerts. Also Dynatrace allows us to be proactive in the sense that we are able to see past failures and predict future ones thereafter.

Dynatrace review by Tom M.
Tom M.
Validated Reviewer
Review Source

"Intuitive and comprehensive"

What do you like best?

The depth of information you get with extremely little setup time.

What do you dislike?

The amount of information is quite overwhelming for a new system user. In the long term this is great as it鈥檚 exactly what is needed for issue handling, but more of a walk through approach to the various system areas would be nice initially. That being said, DynaTrace support were extremely helpful in getting us going.

Recommendations to others considering the product

Need to set a significant amount of time aside to ensure that it is understood and adopted properly - it takes resource to implement well, but the benefits of doing so are huge.

What business problems are you solving with the product? What benefits have you realized?

User sessions was a massive deal for us and the insight this gives us into what users are actually experiencing is amazing. The session replay stuff presented this morning was very exciting. Also it supports DB2 - a technology we鈥檇 rather be (but cannot be) without. Support for this in the same depth is lacking elsewhere.

Dynatrace review by Soumitra C.
Soumitra C.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace : The best tool for performance monitoring and management"

What do you like best?

The user interface ,the various option to drill down and analyze the pure-paths issue in services ,web pages, database sql queries and memory leakage make this tool one of the best tool in the market for the purpose of Application Performance Monitoring.

What do you dislike?

The tool is a desktop based application and it consumes lot of memory and cpu usage is high.

Recommendations to others considering the product

Be it webservices (SOAP .or REST) ,webpages or any other jobs it is recommended to use Dynatrace to identify the performance bottlenecks and improve them to deliver fast response and reduce latency.

What business problems are you solving with the product? What benefits have you realized?

Improving the performance by monitoring the time taken in each steps.Also its give the report on the number of hits and flows of data .

Dynatrace review by Hashim J.
Hashim J.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace is awesome"

What do you like best?

Dynatrace is step ahead from other tools wherein it focuses on the problem identification rather than just alerting on the issue. It uses holistic view of the monitored environment and suggests you the bottlenecks way beyond the capability of the other tools. The Purepath and smartscape are one of the best features when it comes application diagnostics.

What do you dislike?

Not much, but the documentation of Dynatrace Managed/SaaS could have been improved.

What business problems are you solving with the product? What benefits have you realized?

Dynatrace provides end-to-end monitoring of the application where in the same window you can see all your different technology boxes connected with each other in a very presentable graphs and you can easily drill down the red points and narrow down the problem areas. It definitely adds to the productivity in terms cost reduction by using less and less number of different technology agents (by using just oneagent solution).

Dynatrace review by Kelvin W.
Kelvin W.
Validated Reviewer
Verified Current User
Review Source

"A easy-to-use application performance monitor software"

What do you like best?

Dynatrace can provide in-depth monitor of application performance, like JVM, memory, CPU, agent, request, latency and database. It provide different forms of data representation, like table and chart. Dynatrace has feature like 'Drill down'. It can provide very detailed information about application, database and server performance in many aspects. You can use it to monitor application running and help you to debug.

What do you dislike?

The document is not easy to read. It is too long and most content is hard to understand for new users. Users still need to install client software. And the client has version conflict problem. For example 6.5 server doesn't support 6.1 client. I have to install 6.5 client after the serve has been updated. If Dynatrace can provide SaaS web application, users don't need to have trouble to install client.

Recommendations to others considering the product

Google Analytics can help you to understand user behavior, but Dynatrace focuses on system performance monitor.

Its document has several thousand pages, and you cannot have a good understanding of it after you read it. So it is better to have hands-on tutorials. In fact, Dynatrace is easy-to-use. You don't need to spend a lot of time learning it, if someone make a demonstration to you and you try it for a period of time.

What business problems are you solving with the product? What benefits have you realized?

Out system has many applications and several server cloud. Dynatrace helps us to improve system performance, like JVM and GC. We also use it to improve database query performance.

Dynatrace review by Alain C.
Alain C.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace Appmon is a must"

What do you like best?

It just works. All the components are working as expected in an efficient manner. Support is efficient and has good inputs and solutions. The dashboarding is great and flexible and the "chart" dashlet allows to monitor trends.

What do you dislike?

We have hundreds of users and the Dynatrace client does not protect the frontend enough from users that use purepath, database and web request dashlets with a large time range (1hour +).

What business problems are you solving with the product? What benefits have you realized?

- Quickly find performance problems linked to slow or unavailable databases.

- Find specific transactions that cause performance problems.

- The process monitoing (memory, thread, cpu, dumps) has helped us find leaks and runaway processes.

- High level dashboards that allows us to monitor user experience (APDEX) and application usage trends.

Dynatrace review by Ratnesh M.
Ratnesh M.
Validated Reviewer
Verified Current User
Review Source

"Excellent Monitoring with Dynatrace"

What do you like best?

Display all crucial activities like CPU usage, DB hits, longest running requests, response time etc. Graphical display of errors, issues and warning during a request processing with various color codes. Error Transaction Very good tool to monitor your production environment. Clicking pure-path/url of a request gives you all related details for that transaction using the dril-down functionality.

What do you dislike?

Displays not responding when you rapidly click 5-10 times on its screens.Needs detail training and experience to start using it. There are details which we could only know after using it years. Being a large application, its customization is also not so easy. D

Recommendations to others considering the product

Great product in it's competitive market.Gives you a lot of flexibility to use it in different ways.

What business problems are you solving with the product? What benefits have you realized?

Application and Production monitoring.

Dynatrace review by Marco L.
Marco L.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace give a big support to my company"

What do you like best?

I like dynatrace because help me to monitor critical applications for customers in order to handle any problems proactively, furthermore the key to the success of dynatrace is based on real time measurements of user exeprience and turns the spotlight on how it really perceives the various applications that the end user benefits.

What do you dislike?

I think that the support could be improved, i'm not really satisfied about the support that the dynatrace support team give us.

What business problems are you solving with the product? What benefits have you realized?

Before using dynatrace our service control room and the various specialist teams had no evidence of how the end users used real time applications and any errors that they found, thanks to dynatrace the time for problem resolution was greatly reduced by reducing the penalties to be paid following incidents.

Dynatrace review by Steven M.
Steven M.
Validated Reviewer
Verified Current User
Review Source

"AppMon Review"

What do you like best?

Dynatrace AppMon Purepaths are a game changer, the level of detail provided has helped our company prevent countless sev 1s and help with application performance optimization

What do you dislike?

As good as AppMon purepaths are, the AppMon backend systems can barely handle large Purpath requests. We understand there are more effective ways of looking for errors within purpaths but when in a firefight, we want the information as fast as possible

Recommendations to others considering the product

Get a Guardian or do many training sessions offered by Dynatrace, this applications good but does have a learning curve

What business problems are you solving with the product? What benefits have you realized?

Time to resolution. Whenever there is a sev 1 or even a minor issue, using AppMon and the Busniess transactions we've created we are now able to solve issues with a constantly shortening of time

Dynatrace review by Bruno L.
Bruno L.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Real end-2-end visibility in minutes"

What do you like best?

1) Ease of use, with a streamlined and automated installation process. 2) Functional coverage, from an end-user business sensible view to a very detailed drill down of technical transactions. All of them, not sampling. 3) PurePath - the automatic correlation of transactions between multiple layers and dependency identification is brillian. Drilling down from a slow user facing transaction to a database or service call used to be one key APM promise. PurePath delivers in a way that can sometimes feel like magic. 4) Artificial Inteligence - It's early days but the results are already visible: rather than keeping an eye on dashboards or emails, AI can now tell us when something is wrong, including the impacts (e.g. affected users) and root cause. It's a new paradigm for incident and problem management. Happy days!

What do you dislike?

The initial transition from Dynatrace AppMonitor to Dynatrace created some confusion. This is much better now with a clear focus in Dynatrace and fortnightly increase in functional coverage.

What business problems are you solving with the product? What benefits have you realized?

Large enterprise business process management (BPM) platforms, when deployed successful, quickly become a critical piece of software that is used by the entire organization and supports 100s of different business processes. This results in unusual opportunities for improvement (tweaking a single screen may have a huge impact) and in an extraordinary pressure on operations. Dynatrace gives us and our clients information about all layers and components of their platform, including the most important starting point for us: real time and historical end user experience.

Dynatrace review by Swati S.
Swati S.
Validated Reviewer
Verified Current User
Review Source

"Excellent in application production monitoring"

What do you like best?

intercepts each and every request using Pure path terminology. Ability to dril down any particular request and see the components details like database, web requests, errors and exception etc. Display all the executed methods from code as it is along with the database queries utilized. Easy to detect the error request by filtering with time slots, purepaths and database. Great product overall.

What do you dislike?

Search functionality needs to be more effective in terms of searching different factors. It is yet not available at whole dynatrace level.

Recommendations to others considering the product

This is a very good tool and life line for critical application issues in productio.

What business problems are you solving with the product? What benefits have you realized?

Application monitoring in production. Identifying the critical issues and their root cause through dynatrace.

Dynatrace review by Shyam Sunder Reddy B.
Shyam Sunder Reddy B.
Validated Reviewer
Verified Current User
Review Source

"Perfect solution for performance issues to drill down"

What do you like best?

Dynatrace saves a lot of time in determining what is the likely cause of an issue a end user maybe experiencing. Dynatrace can provide in-depth monitor of application performance, in different aspects like JVM, Threads, Garbage Collection, and query level. It provide different forms of data representation, like table and chart. DynaTrace provides a more transaction level view which helps to drill performance issues more effectively.

What do you dislike?

There are so many options that are nested. If there is a way to make the user interface a little more intuitive, that would be great.,

DynaTrace is expensive when compared to other top APM tools.

What business problems are you solving with the product? What benefits have you realized?

User insights, platform stability, root cause analysis, IT ops improvement, early issue identification, real-time problem diagnostics.

Dynatrace review by Robert V.
Robert V.
Validated Reviewer
Verified Current User
Review Source

"Very mature tool, quick setup, lots of value!"

What do you like best?

Dynatrace captures every single transaction for all users and it created a real-time dynamic map of the application's runtime. This approach facilitates a deep and mature understanding of the monitored application's behavior and provides insight into the users' experience with the monitored application

What do you dislike?

Expensive for a typical monitoring team budget, but the benefits that it provides help create a compelling business case for getting the tool. Totally worth it!

Recommendations to others considering the product

When considering other vendors, keep in mind the importance of catching every transaction! That was my turn off for other vendors.

What business problems are you solving with the product? What benefits have you realized?

The ability to understand how users actually use the application in Production and which critical transactions are impacted by issues in the application stack.

Dynatrace review by Carlos G.
Carlos G.
Validated Reviewer
Review Source

"Dynatrace: The Rise of BizDevOps"

What do you like best?

I like that DT is paying attention to the gaps between IT and stakeholders and tailoring the product to work for both while facilitating an ongoing dialogue between the 2. By making metrics like the ones visible through Dynatrace available in such an easy-to-use and visually appealing way, website health is sort of addictive. Suddenly, conversion and booking numbers matter to our developers, and CPU usage matters to our executives.

What do you dislike?

Backlog visibility is important to me now and to most but DT is not being to open with that. A high-level roadmap would go a long way and help me tailor my organization and tool decisions a little better. On a separate note, I think that for a company like Dynatrace to really be a great partner, all it鈥檚 employees need to have the same view and message. I find that talking to those employees here at the conference and to some of the more technical teams that work on our account, they seem to love and understand the tool well but, the sales teams and account managers which will be the face of the product, can in some cases do better. I am a technical person and I appreciate very much when the person selling me a product, knows the product well.

Recommendations to others considering the product

Understand all the offerings and how they fit into your stack before you dive in and be sure to look at this tool as more than just a way to know when something breaks. You want to fix outages sure, but you want to also avoid them and as you grow, you want to track your users in a way that helps you understand them and ultimately change your product to better suit their needs as we all grow.

What business problems are you solving with the product? What benefits have you realized?

Performance, opportunity, and monitoring. We鈥檝e been able to build a more reliable application and solve critical issues much faster using DT. By establishing key metrics and socializing those, we鈥檝e also set the gold standard at our company for what APM and DEM should look like by building a comprehensive set of rules, alerts, dashboards, and more that meet the needs or not just our technical teams, but those of our stakeholders, and ultimately our customers.

Dynatrace review by Phani s.
Phani s.
Validated Reviewer
Verified Current User
Review Source

"quick, efficient, needs new features and improvement in existing"

What do you like best?

One agent installation, Problems, Root cause analysis

What do you dislike?

Custom metrics, unavailability of request count monitoring, charting, dashboards , reportinig

Recommendations to others considering the product

If you are using Appmon for the last few years and have got a lot of customisations according to your business or applications, I feel it's worth waiting for some more time before migrating to Dynatrace as the dynatrace has a lot of features missing from Appmon.

For New customer who is looking for monitoring tool , Dynatrace is best

What business problems are you solving with the product? What benefits have you realized?

Continuous monitoring of the Applications, Quick turn around time with the resolutions

Dynatrace review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Dynatrace clear and functional"

What do you like best?

Dynatrace has a centralized suite of tools to review an the performance of an application from inside the system and from an end user perspective. It rivals NewRelic in its ability to monitor what is necessary and it is simple to set up. Everything is in one easy to search dashboard and there is no confusion as to where to find the information you need.

What do you dislike?

It can be pricey and difficult to find what tools are best for your needs without an extended trial of various capabilities. The monitoring can get a bit chatty and sometimes we get alerts that are not clearly caused by something wrong on the systems. The agents that do external testing from different regions can sometimes report incorrect information.

Recommendations to others considering the product

Definitely compare the features and prices against New Relic. It may be a better fit.

What business problems are you solving with the product? What benefits have you realized?

We monitor the sites we manage externally with the Keynote capability and it really proves what end users see are the problems they are facing. We can tie those directly to errors in the application from the dashboard.

Dynatrace review by Simone M.
Simone M.
Validated Reviewer
Review Source

"Issue detection & performance debug"

What do you like best?

Dynatrace provides the end user experience in using an application, and you can check it in real time. You can use more Dynatrace product and integrating them in order to follow every steps of a navigation and optimize them.

After it configuration and customization it is very stable, and it is possibile to check dashboards and receive alerts for anomalies. This last feature is great and it can be configured to meet different requirements.

What do you dislike?

The license pricing is a bit too high, but quality has its price...

The support is not always exhaustive.

Recommendations to others considering the product

Free trial is a nice opportunity, you won't be back.

What business problems are you solving with the product? What benefits have you realized?

Dynatrace allows to detect issues proactively and work them before they impact, in this way we reduced penalties due to incidents.

It is not difficult to check all systems status through dashboards: they are very powerful and customizable. They are the main resource to detect anomaly for our Control Room.

Dynatrace review by Administrator in Banking
Administrator in Banking
Validated Reviewer
Verified Current User
Review Source

"No more blackbox..."

What do you like best?

dynaTrace sheds a light on live running code which would otherwise be a black box to us. This is tantamount to incident/problem resolution.

Real user monitoring is also very important to us since it shows us what the customer experience is and can highlight issues like certain pieces of static content taking a long time to download

dt managed - understanding dependencies and providing full stack view (apart from deep network switch view)

Stitching of purepaths together between teirs

What do you dislike?

dt managed - Difficulty finding good technical resources/documentation/best practices on dynaTrace managed

dt managed - Demo dt Managed environment made unavailable for customers

dt managed - Inability to run DT managed server/SG components under a non-priveleged linux user

Slow turn around on support queries. Have had a couple of support tickets not read properly by in

Inability to elegantly handle application alerting on the basis of an individual team (for application originating alerts, not infra)

Appmon - complicated/confusing ways of expose measures.

Appmon - Traffic light graphing based on measures is confusing at first

Recommendations to others considering the product

dynaTrace is a 'no-brainer'. Look at the magic quadrants in APM for the past 8-9 years.

What business problems are you solving with the product? What benefits have you realized?

Ability to expose business transactions from live running code and graph results then share out dashboards to business stakeholders

Ability to reduce overall customer login times into the system

Significant reduction in Mean time to recover during incidents/problems

Ability to monitor new business features introduced into the application.

Dynatrace review by Sarvapreet S.
Sarvapreet S.
Validated Reviewer
Review Source

"Awesome product with great performance monitoring feature"

What do you like best?

It's performance monitoring feature I like most. Apart from this service monitoring, network equipment are also nice features. If we talk about database monitoring, it performs well. One more feature I like is its chart comparison. It is very useful to check all the services in single dashboard.

What do you dislike?

Its cost. Dynatrace is not cost effective for everyone. It is bit costly as compare to other tools available. It is tough to understand by beginners, It is very complex. It will take time to get hands on this tool and services. So this is the area which I did not like.

Recommendations to others considering the product

I will recommend dynatrace to everyone. It is very useful and reduce the huge project complexity. User do not need to think on server side, they can easily focus on their project and business requirements. Hats off to Dynatrace team. Company should implement dynatrace to their project to get rid of the server related issues or to reduce the infrastructure issue. Also explore the various plugins provided by the team to enhance the project need. It is now available on almost all the cloud system.

What business problems are you solving with the product? What benefits have you realized?

Server Monitoring was the main concern from my team, so we solved it by Dynatrace. Later on we have implemented performance monitoring and network equipment in our project, both worked very well. We use chart comparison on daily basis to get the server performance. Log monitoring is also one of the major good area of dynatrace. These are the business problem solved by Dynatrace.

Dynatrace review by Sudha S.
Sudha S.
Validated Reviewer
Review Source

"Great Tool for Monitering server"

What do you like best?

UI screens are good and very easy to see logs and charts are very good

What do you dislike?

The product cost is very high and very hard to afford.

Recommendations to others considering the product

Iam recommending this product because of great UI and easy to monitor the server in charts and also see logs very easily.Platform monitoring is very good feature i found.Comparison charts , error monitoring , capacity planning are the best features using in our project. very easy to understand even for a beginner.It is very easy to implement in our project as well. usiness transactions enable you to organize and identify specific types of user requests, such as logging in or adding items to a cart, with the intent of translating the technical data captured by the user experience, application, and infrastructure monitoring capabilities of AppMon into relevant information for your business. This provides real-time visibility of correlated application performance and business performance data to help all team members better understand applications, infrastructure, and the resulting impact on your business.Slow performance data on site-usage or revenue flow, minute-by-minute, real-time, in production.Real-Time Business Transaction Monitoring. UEM data is correlated with server-side performance data to provide you with the ability to identify a slow request in a specific user visit, and then drill down from the individual visit into your entire server-side infrastructure (Java, .NET, PHP) down to a single method invocation or database call.

What business problems are you solving with the product? What benefits have you realized?

It is very easy to monitor charts and graphs. easy to identify sever logs as well.

Dynatrace review by Dinalan S.
Dinalan S.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"User Friendly Tool for Real Time Server and Application Health Check Monitor"

What do you like best?

JVM Monitoring , Real Time Health Check, JVM Logs, Application Health Check, Application Performance Monitoring , Alerts and Trigerrs, Application Performance Monitoring, CPU Memory FILE System Monitoring Web Monitoring capacity. Dynatrace is a great platform to debug the issues, latency and performance. Very good software with dashboard to represent the statistics to leadership. The service always shows rather than tells when it comes to website performance and UX, using bold charts and visuals like the aforementioned amusing emojis to give even the most technically inept business user a clear picture. Overall its a great software to user in the production environment. Dynatrace saves a lot of time in determining what is the likely cause of an issue a end user maybe experiencing. We had users in a remote office that were complaining of application latency and we were able to determine the problem stemmed from a router configuration with the help of dynatrace.Dynatrace has designed its agents to capture limited stack traces for every transaction execution, that's the great thing about Dynatrace. Dynatrace is a product that helps developers, testers and operations to ensure their applications work fast and reliable. Dynatrace is the only all-in-one, full stack monitoring solution for PCF. Out of the box, Dynatrace identifies all components of your Pivotal Cloud Foundry environment, instruments them, dynamically baselines them, and shows you all their dependences. Dynatrace detects application dependencies and provides one consolidated view on application performance for: SAP Cloud Platform, Amazon Web Services, Azure and all other leading cloud.

What do you dislike?

Requires application knowledge and hard to use for beginners

Recommendations to others considering the product

Recommend this tool for 24x7 critical application monitoring

What business problems are you solving with the product? What benefits have you realized?

Real time monitoring help to reduce downtime. It also helps to get detailed trace of each transaction.

Dynatrace review by Adam S.
Adam S.
Validated Reviewer
Review Source

"Find, diagnose, and resolve critical production issues. "

What do you like best?

It is really fantastic at automatically gathering all performance data and doing intelligent analysis to understand the health of our systems. Having all the performance data tied together across systems has helped us track down critical and difficult issues and resolve them quickly. The 'purepath' technology that traces a customers interaction from their browser through all the systems (web server, JVM, database, and other interconnected services) ties all the information together to help us see the big picture and more quickly pinpoint problems. This deep dive capability is truly one of the biggest features to help us out in the past. We've been reviewing and starting to take a closer look at the new Dyntrace AI feature. This feature takes all the data points and does an automatic analysis of a million pieces of data to help determine root cause of problems automatically.

What do you dislike?

There is little that I dislike. I've been using the tool for many years and have seen great improvements in the capabilities and interface. Clearly still moving in the right direction with the intelligent analysis built in to help pinpoint performances issues quickly. I expect to see continued improvements in this area.

Recommendations to others considering the product

Amazing tool that helps diagnose and resolve the really difficult problems

What business problems are you solving with the product? What benefits have you realized?

We monitor performance and use the tool to detect degradation of service to our customers. It has been essential in diagnosing and resolving critical customer issues. We have realized the tool has tremendous capabilities that help diagnose and resolve some of our most difficult challenges. The UEM functionality is also helpful for

Dynatrace review by Internal Consultant
Internal Consultant
Validated Reviewer
Verified Current User
Review Source

"Dynatrace for Problem Solving"

What do you like best?

Content of the topic, details related to concepts. The concept of agent less and UEM are the topics that are of most interesting.

With the implementation of AKAMAI and CDN the response time information from E2E users becomes more challenging. The analysis technique provided by Dynatrace have multifold advantages.

One of the most interesting feature of DT is PurePath. Gone are the days when we need to extract the logs across all the server nodes, midtier and DB stats and combine them to identify the root cause or the component that resulted in slow performance. Now since we have pure path we can quickly enhance our turnaround time to find the problem area.

What do you dislike?

Would prefer to have more of the video and image presentations where by new users are able to articulate in their work areas.

Being experience user I am able to get the analysis done pretty efficiently in DT Client where as in AppMon need more practice.

I would prefer to have more sensor and instrumentation flexibility on the Client machine for users using DT thick client. I do know that there are tradeoff of this but can we have some solution in this regards.

In terms of documentation we on Dynatrace university, I do feel if we can have a questionnaire after each module that will help us to evaluate our knowledge attainted after going through the videos and presentations.

Recommendations to others considering the product

App Mon is new to us, went through the site on documentation. I would recommend if we can have continuation of DT client availability in parallel with app mon features.

More details as part of documentation is required on the site on topics related to Synthetic monitoring, UEM.

What business problems are you solving with the product? What benefits have you realized?

We are using DT for doing performance analysis for Client Trading application. The application is build on .Net Platform. The middle tier calls services where the major performance impacts are observed. We are able to identify the root cause of the problem thus providing shorter turn around time for developers to fix them.

Dynatrace review by Administrator in Banking
Administrator in Banking
Validated Reviewer
Verified Current User
Review Source

"Dynatrace SaaS Helps us reduce downtime."

What do you like best?

The SaaS product is easy to implement and use. The recorders are intuitive, and a varying level of technical expertise can spin up new Synthetics within minutes. The dashboards are constantly improving and I really like that Dynatrace listens to feedback from its customers in order to provide new value.

What do you dislike?

There aren't many things that I dislike, but a solution to solve MFA would be ideal. I have yet to find a great way to complete Synthetics that require MFA. The community is often a fantastic resource however, and I've found that I'm able to easily traverse the community pages in search of the information I need.

Recommendations to others considering the product

Highly recommend.

What business problems are you solving with the product? What benefits have you realized?

We want to know about any externally facing issues before our customers do, and hopefully fix them before they realize it. Dynatrace has caught unexpected outages with ISP's and other issues that we've been able to respond to extremely quickly. With Dynatrace SaaS we feel like we're ahead of the issues, and can tweak performances to improve customer experiences.

Dynatrace review by Kishor B.
Kishor B.
Validated Reviewer
Review Source

"Working with Dynatrace 6.5"

What do you like best?

Dynatrace has some good features in this version. A better way of handling Application information using purepath. Some dashboards are good. Also, recently we did the upgrade and the whole upgrade process was very easy.

We are using APM & APM (Application performance management) solutions monitor and manage the performance and availability of software applications. For real user interactions and business transactions are monitored and analyzed down to code level to provide actionable insights.

If we would start over again, one area that I feel we could do better is around the acceptance and adoption around the tools being used for setting up monitoring landscape for any application . I would want to position such tools not just as a monitoring tool but also as application performance enhancement and management tool. Hence making them part og application development lifecycle.

What do you dislike?

I would say I found it difficult to work with MQ in this version of Dynatrace & without clear documentation & support from Dynatrace team, it was more disappointing.

The product could be made a little bit more user friendly speially for the technical folks working on setting up applications and configurations on the tool. Certain tabs could be made more explanatory, and a very specific hand on documentation for most common best practice configuartions could really help.

Recommendations to others considering the product

I would definitely recommend Dynatrace as a product to any organization willing to look at application performance management for their application landscape.

Dynatrace has come up with variety of services covering a wide scope of applications be it on premise/in cloud or 3rd party owned using Artificial Intelligence. Also the monitoring services offered are various to suit the kind of monitoring needs .

What business problems are you solving with the product? What benefits have you realized?

Dynatrace was been used for application performance and bottlenecks evaluation. I realize that with every newer version of Dynatrace, much better functionalities has been included.

Dynatrace review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Market leading APM"

What do you like best?

The ability to fault diagnose to code level through the entire delivery pipeline. Faults in Production are traceable through Dev/Integration/Test. This reduces the number of issues making it to live but also gives operations/infrastructure the ability to talk to developers in a common language.

What do you dislike?

This is not a simple fire and forget application. Time must be taken training everyone who uses the application, not just a few who set the system up. Buy-in must be top down to realise the full benefits of the application.

Recommendations to others considering the product

Don't under estimate the ability to capture 100% of all transactions. This should be a requirement when doing comparison. Not all major issues are in the top X of problems, some are in the 0.1% of visits but are the most costly.

What business problems are you solving with the product? What benefits have you realized?

There are the obvious benefits of detecting issues early in the development lifecycle but there are benefits that are above what was expected - security threats, DNS poisoning, multiple api calls for a single action, the ability to track license costs.

Dynatrace review by Andrea B.
Andrea B.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace for end user"

What do you like best?

I use this tool as an end user and for me it is one of the best software through which it is possible to find errors both in terms of performance of the various web servers behind a VIP and to find out during transactions with http protocols and is very useful to perform in-depth analysis, until find a single web service that does not respond correctly.

What do you dislike?

a lot of waiting time between one report and another to solve problems in real time

What business problems are you solving with the product? What benefits have you realized?

We are using this to find and troubleshoot issues with our applications, whether they are application issues with IIS issues, or network issues.

Dynatrace review by Jay K.
Jay K.
Validated Reviewer
Verified Current User
Review Source

"Great product Dynatrace"

What do you like best?

Custom Desktop, transaction analysis, Purepaths helps you in finding the issues from roots. Dril down functionality is awesome to go in depth of the issue, Filter option on transactions is best and give you more specific results.

What do you dislike?

There is a time gap bwtween the actual transaction time and the display in Dynatrace. Load time of screen is not so efficient but that might because of very large data and transaction it handles.

Recommendations to others considering the product

This has improved and light weighted than earlier now and easy to use.

What business problems are you solving with the product? What benefits have you realized?

Finding and fixing production problems has become easier with it. It helps where no other tool can. So really awesome.

Dynatrace review by Phillip R.
Phillip R.
Validated Reviewer
Verified Current User
Review Source

"Dynatrace - A helpful tool!"

What do you like best?

Dynatrace is very useful in terms of debugging issues in deployed environments, without parsing IIS logs, system logs, or other incredibly clunky files.

What do you dislike?

Sometimes it provides a lot of information, but not really anything that can be 'helpful' at times. Maybe it's configuration based, but I feel like we spend a lot of time waiting for queries to run, when most of the information isn't necessary.

Recommendations to others considering the product

Make sure that you do some of the training first - will make it much easier to use and increase your satisfaction.

What business problems are you solving with the product? What benefits have you realized?

Deugging both performance issues and errors in deployed environments. Tracing problems back to root causes in either code or server configurations.

Dynatrace review by Thomas H.
Thomas H.
Validated Reviewer
Verified Current User
Review Source

"Complete Monitoring in One Solution"

What do you like best?

Easy install, just one agent for the SaaS Solution. AI Engine, Helps diagnose problems before you can. RUM Components, lets you see what your users are experiencing in real life.

What do you dislike?

Its a different tool than AppMon, so there is a learning curve.

Recommendations to others considering the product

Work with your sales team to design a future proof solution that fits all your needs. They will help to set you up. I have had nothing but positive experiences. They have helped me do my job more efficiently.

What business problems are you solving with the product? What benefits have you realized?

Issues with Infrastructure to code issues. We have been able to diagnose problematic performance issues for customers that the problem is within their infrastructure.

Dynatrace review by Lakshmi S.
Lakshmi S.
Validated Reviewer
Review Source

"Problem resolver "

What do you like best?

Dynatrace gives you the full picture of why your apps crashed and how to prevent it from happening again. It has also told us exactly how we鈥檙e using our environment, so we know what resources to move to the cloud for greater productivity and efficiency. You get instant value from Dynatrace.

What do you dislike?

In Dynatrace, performance degradation problems are deviations from established baseline performance that affect the services and/or applications in your environment. Following is an example scenario involving a problem that has as its root cause a performance incident in the infrastructure layer.

Recommendations to others considering the product

its easy to adopt to your application and always helps in solving and to track the problem statement very easily ans in very less time

What business problems are you solving with the product? What benefits have you realized?

Immediately see where and how performance issues affect customers..

Prioritize troubleshooting to focus on problems that impact many users, not just a couple of outliers.

See exactly which user actions and service methods are affected.

Dynatrace review by John B.
John B.
Validated Reviewer
Verified Current User
Review Source

"It is more than just performance monitoring"

What do you like best?

The details of this tool allow for our developers and administrators to dissect the exact cause for the performance issue and resolve it on the fly. The built-in intelligence also provides a quick view to get the "all clear" or "there's a problem" on the dashboard.

What do you dislike?

You really need to learn how best to use the tool. This is not a simple add and go if you want to dig into the details.

What business problems are you solving with the product? What benefits have you realized?

Our usage is about user experience and reducing delay time for work. We used this for our SharePoint environment and it helped us determine not only application issues, but hardware and backend SQL issues.

Dynatrace review by Ramon L.
Ramon L.
Validated Reviewer
Verified Current User
Review Source

"Important server metrics at your disposal"

What do you like best?

Analytics on processes and resource consumption.

Deep dive into current processes and see the consumption of resources.

What do you dislike?

Sometimes it's too much information, it's not so easy to drill down into the current issue.

Recommendations to others considering the product

It's a very comprehensive product, it can be used to do simple analysis or very deep dive into processes that may be giving you troubles on your servers. It's a must have for companies of any size.

What business problems are you solving with the product? What benefits have you realized?

Performance server issues, what happens in production, how to solve it.

In my case we're look at internal SharePoint servers.

Learn more about Dynatrace

Dynatrace Videos

Kate from G2 Crowd

Learning about Dynatrace?

I can help.
* We monitor all Dynatrace reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.