What do you like best?
We've been using E-Sign for the last few years and as a small web agency having clients sign maintenance & development contracts has been invaluable. The contracts are legally binding and have been used by us as evidence in claims court to retrieve monies owed. We've found the web app to be fast, intuitive and very easy to use, which is vital for causing least friction to potential clients during the key agreement stages.
What do you dislike?
The mobile app needs some improvements but we've been told by the company that a new release will be out soon.
What business problems are you solving with the product? What benefits have you realized?
Quick and frictionless signing of maintenance agreements and development contracts. The main benefits for us are reduced delays in postal signing which has, in the past, lead to clients seeking additional quotes during this time. Also the contracts have been vital in settling claims court disputes.